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  • Reach Out To Rue 21 Corporate Office – Review and Complaints

Reach Out To Rue 21 Corporate Office – Review and Complaints 

How To Contact Rue 21 Corporate Office Headquarters

800 Commonwealth Drive
Warrendale, PA 15086 USA
Corporate Phone Number: 1-724-776-9780
Fax Number: n/a
Website: rue21.com
Customer Service Number: 1-724-776-9780

Rue 21 Customer Service

Rated 3.0 out of 5
May 27, 2023

I was in your Laughlin NV location yesterday. The manager is getting paid to play on her cell phone the entire time. She purposely turned her back to me. Neither her nor the cashier even made eye contact or said hello the 20 mins I spent at this store location. Don’t apologize for their behavior. They obviously have personal issues they never dealt with. I get women jealous of me all the time so I don’t take their actions personally. You need to find better employees. When the tourists show up this weekend for the summer surely sales will lack due to the stuck up attitudes of the current employees you have hired. Its sad that some people have never healed from their traumas and choose to take it out on the general public. I will not be back to your store. This company and its employees should be ashamed at such childish behavior. Its too bad because it could be a really great place but you hired low level people.

Gen Johnston

Rue 21 Customer Service

Rated 3.0 out of 5
May 28, 2023

I recently received a call from your maintenance company,1stop Facility Maintenance, about repairing a drawer facing your Lagrange GA store. I jumped through all the hoops, submitted huge amounts of documentation that were required by them, and went and did the repair in a timely and professional manner. I was told they are a net45 company so I waited well over 45 days after I invoiced them and I have not been paid. they no longer reply to any correspondence and I’m left with no other option but to start procedures to place a lien on the property. I really don’t want to do that if someone could speak with them and get this handled it would save us all a ton of misery thanks

michael shane carrington
Corporate Office Headquarters