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Where is Lids Corporate Office Headquarters HQ 

How To Contact Lids Corporate Office Headquarters

7555 Woodland Drive
Indianapolis, IN 46278 USA
Corporate Phone Number: 1-888-564-4287
Customer Service Number: 1-888-564-4287

Lids Customer service is NO HELP

Rated 3 out of 5
May 18, 2023

Customer service is NO HELP for store purchases. Asked who in Lids corporate over see’s the Lids stores, and here’s the response from Lids customer service: “I don’t know. I did my job. Is there anything else I can help you with?” I have to go to a Lids store for custom embroidering because I want the algebraic notation for b”squared” on it. I can’t order that online because it will show as “b2”, with the number two being the same font size as the letter b. I went to the store in Waterbury, CT in the Brass Mill Center (which opened 55 minutes late. I’m going back at 11 am today (because I don’t want to stand there for 55 minutes again) for a do-over or a refund. Should either of those two things don’t happen I will be filing a complaint with the BBB because what I was shown on the screen before embroidering, is not what I was sold.

Bernhard Broekstra
Corporate Office Headquarters