The National Football League, commonly known as the NFL, is the leading professional American football league in the United States. The NFL is headquartered in New York City and consists of 32 independently owned teams divided between the American Football Conference and National Football Conference.
Fans commonly search for the NFL corporate office address or phone number when they need assistance with NFL+, an NFL account, Fantasy Football, NFL Shop merchandise, game tickets, mobile-app problems, streaming access, subscription charges, league policies, accessibility, or another unresolved fan-support concern.
How to Contact the NFL Corporate Office
The NFL provides different contact options for its league office, NFL digital support, NFL+, NFL Fantasy, NFL Shop, tickets, media inquiries, careers, and individual teams.
- Organization: National Football League
- NFL Corporate Office Address: 345 Park Avenue, New York, NY 10154
- NFL League Office Phone Number: 1-212-450-2000
- NFL Digital and Subscription Support: 1-800-635-5300
- NFL Support Email: su*****@*fl.com
- NFL Help Center: NFL Support
- Submit an NFL Support Request: Contact NFL Support
- Official NFL Website: NFL.com
- NFL+: NFL+ Streaming Service
- NFL Account Support: NFL Account Help
- NFL Fantasy: NFL Fantasy Football
- NFL Tickets: NFL Ticket Exchange
- NFL Shop: Official NFL Shop
- NFL Shop Customer Service: 1-855-288-8842
- NFL Shop International Support: 1-904-685-7844
- NFL Shop Mailing Address: NFL Shop Fan Services, 8100 Nations Way, Jacksonville, FL 32256
- Website Accessibility Email: ac***********@*fl.com
- NFL Careers: NFL League Employment
- NFL Media: NFL Communications
- Corporate Status: Professional sports league; not publicly traded
NFL Support Availability
NFL digital support currently provides a telephone voice assistant at 1-800-635-5300, email assistance through su*****@*fl.com, and an online support-request form.
The NFL states that support requests are typically answered most quickly between 8:00 a.m. and 5:00 p.m. Pacific Time. Live-agent support is primarily active during NFL game days, while email and automated telephone support may remain available outside those periods.
The league-office number, 1-212-450-2000, is intended for corporate and league matters. It is generally not the fastest option for an NFL+ subscription, Fantasy Football account, digital-streaming problem, merchandise order, or team-ticket concern.
How to Escalate an NFL Complaint
The correct escalation path depends on whether the concern involves the NFL league office, NFL+, NFL.com, Fantasy Football, NFL Shop, Ticketmaster, a particular team, a stadium, or a television provider.
- Identify which company or NFL entity provided the product or service.
- Use the support channel for that specific service rather than beginning with the league switchboard.
- Keep the account email, order number, subscription receipt, ticket information, screenshots, device details, case number, and prior correspondence.
- Clearly explain what occurred and state the resolution being requested.
- Ask the support representative to document the concern and provide a case or reference number.
- If the first representative cannot resolve the matter, request review by a supervisor or the department responsible for billing, subscriptions, technical support, merchandise, or ticketing.
- Keep a timeline showing the dates, representatives, departments, and promised follow-up.
- If appropriate, mail a concise written complaint and copies of supporting documents to the National Football League at 345 Park Avenue, New York, NY 10154.
Fans should understand that the NFL league office does not directly control every ticket, stadium policy, television subscription, merchandise shipment, or customer-service decision.
Do not publish passwords, verification codes, payment-card numbers, complete ticket barcodes, home addresses, account-access links, or other sensitive information in a public review.
League Office, Team or Service Provider: Who Should You Contact?
An NFL-related transaction may involve several different organizations:
- NFL league office: Oversees league operations, rules, scheduling, officiating administration, media, national events, licensing, and league policies.
- NFL team: Handles season tickets, stadium operations, local promotions, team employment, fan events, and many game-day complaints.
- Stadium operator: May control parking, concessions, security, accessibility, lost property, entry procedures, and venue conduct.
- Ticketmaster: Operates the NFL Ticket Exchange and handles many ticket purchases, transfers, resale transactions, and mobile-ticket concerns.
- Fanatics or NFL Shop: Handles official online merchandise orders, shipping, returns, refunds, and product concerns.
- YouTube or YouTube TV: Handles NFL Sunday Ticket purchases, billing, streaming, and account support.
- Television or streaming provider: May control access to local broadcasts, ESPN, NBC, CBS, Fox, Amazon Prime Video, Peacock, or other programming.
- Mobile app store: Apple, Google, Roku, or Amazon may control billing and cancellation for subscriptions purchased through their platforms.
Review the receipt, credit-card description, confirmation email, and account page to identify which organization processed the transaction.
NFL+ Customer Service
NFL+ is the NFL’s subscription streaming service in the United States. Support for NFL+ is available through the NFL Help Center, online request form, support email, and 1-800-635-5300.
NFL+ may provide access to features including:
- Live local and primetime games on supported phones and tablets
- Live out-of-market preseason games
- NFL Network
- Live game audio
- On-demand NFL programming
- Game highlights
- Game replays under qualifying plans
- NFL RedZone under qualifying premium plans
- Coaches Film and advanced features under qualifying plans
Availability may depend on the subscription level, device, location, television provider, game, and applicable blackout or distribution rules.
Common NFL+ Complaints
NFL+ support concerns may involve:
- A subscription charge that was not expected
- Being charged after attempting to cancel
- Paying but being unable to access the subscription
- Login or password-reset problems
- A subscription linked to a different email address
- Video buffering or playback errors
- A game that is unavailable on a particular device
- Confusion between NFL+ and NFL Sunday Ticket
- Problems restoring an Apple, Google, Roku, or Amazon purchase
- Duplicate monthly or annual subscriptions
- Difficulty watching through a connected television
- A refund request
When contacting NFL+ support, provide the account email address, purchase platform, transaction date, amount, device, operating system, app version, and screenshots of the error.
How to Cancel NFL+
The cancellation process depends on where the subscription was purchased.
For a subscription purchased directly through NFL.com:
- Sign in to the NFL account.
- Open the account or subscription-management page.
- Select the NFL subscription.
- Choose the option to manage or cancel the plan.
- Save the cancellation confirmation.
For a subscription purchased through Apple, Google Play, Roku, Amazon, or another app store, cancellation normally must be completed through that company’s subscription settings.
Canceling generally stops future automatic renewals. Access ordinarily continues until the end of the current paid billing period.
Deleting the NFL app or stopping use of the service does not automatically cancel a subscription.
How to Request an NFL+ Refund
NFL+ refund requests are evaluated according to the purchase platform, purchase type, time since the transaction, and circumstances surrounding the request.
Customers should:
- Identify whether the purchase was made through NFL.com, Apple, Google, Roku, Amazon, or another provider.
- Review the purchase receipt and subscription-renewal date.
- Cancel future renewal if appropriate.
- Submit the refund request through the company that processed the payment.
- Keep the refund-request confirmation and all correspondence.
A cancellation and a refund are not the same action. Canceling normally prevents the next renewal, while a refund request asks that a completed transaction be reversed.
Refund approval is not guaranteed.
NFL Sunday Ticket Support
NFL Sunday Ticket is not included with NFL+ or NFL+ Premium.
NFL Sunday Ticket is offered through YouTube TV and YouTube Primetime Channels. Billing, subscription, household, playback, cancellation, and refund questions involving Sunday Ticket should generally be directed to YouTube support.
Sunday Ticket complaints may involve:
- An unexpected automatic renewal
- Difficulty canceling before the season
- A promotional price that was not applied
- A student-plan eligibility concern
- Playback or location errors
- Household-sharing restrictions
- Being unable to access out-of-market games
- Confusion about local blackouts
- A duplicate YouTube or YouTube TV subscription
- A refund request
Keep the Google account email, YouTube receipt, subscription type, transaction date, device information, and screenshots.
NFL Tickets and Ticketmaster Support
Ticketmaster operates the NFL Ticket Exchange as the NFL’s official ticket marketplace.
Ticket concerns involving a regular-season, playoff, international, or Super Bowl ticket may need to be directed to Ticketmaster, the individual team, or the stadium.
Common ticket concerns include:
- A ticket that does not appear in the mobile account
- Difficulty transferring or accepting tickets
- A resale payment that has not arrived
- A duplicate purchase
- An event date or kickoff-time change
- Seats that differ from the listing
- A barcode or mobile-entry problem
- A refund request after a canceled event
- Parking passes
- Accessible seating
- Season-ticket account concerns
Most regular-season team-ticket concerns should begin with the team’s ticket office or Ticketmaster rather than the NFL league office.
NFL Flexible Scheduling and Ticket Changes
NFL game dates and kickoff times may change because of flexible scheduling, television assignments, weather, stadium conflicts, or other league decisions.
Fans purchasing travel or accommodations should review the NFL’s flexible-scheduling rules and use reservations that can be changed when possible.
A schedule change does not automatically guarantee reimbursement for airfare, hotels, transportation, or other expenses.
Keep all ticket terms, travel confirmations, and notifications when requesting assistance.
How to Avoid Fake NFL Tickets
Fans should use the NFL Ticket Exchange, the team’s official ticket site, or another authorized ticket seller.
Warning signs of a possible ticket scam include:
- A seller who accepts only cash, cryptocurrency, wire transfer, or gift cards
- A screenshot instead of an official mobile-ticket transfer
- A price far below the normal market
- A social-media account created recently
- A request to communicate only through encrypted messaging
- A refusal to use an established ticket platform
- A barcode displayed publicly
- A claim that the ticket can be used by several people
Do not post screenshots containing a complete ticket barcode or rotating entry code.
NFL Shop Customer Service
NFL Shop is operated through Fanatics and sells officially licensed jerseys, apparel, hats, collectibles, accessories, gifts, and other team merchandise.
- NFL Shop Domestic Customer Service: 1-855-288-8842
- NFL Shop International Support: 1-904-685-7844
- NFL Shop Fan Services Address: 8100 Nations Way, Jacksonville, FL 32256
NFL Shop states that Fan Services is available 24 hours a day, seven days a week.
NFL Shop Orders, Returns and Complaints
NFL Shop complaints may involve:
- A delayed shipment
- An order that missed a promised delivery date
- An incorrect player, team, size, or color
- A damaged product
- A customized item
- A jersey from a player who changed teams or numbers
- A refund that has not appeared
- A gift-card or FanCash problem
- A package marked delivered but not received
- A return that has not been processed
- A product that became unavailable after purchase
Keep the order confirmation, tracking number, photographs, packing slip, return label, and proof of delivery.
Customized, personalized, final-sale, collectible, or event-specific merchandise may have different return conditions.
NFL Fantasy Football Support
NFL Fantasy Football is available through NFL.com and NFL-supported applications.
Fantasy support concerns may include:
- Difficulty joining or finding a league
- A draft room that will not load
- A forgotten NFL account password
- A scoring correction
- A commissioner-setting dispute
- A roster or waiver problem
- A league invitation sent to the wrong email
- A missing team
- A mobile-app error
- A Fantasy+ billing concern
Private fantasy leagues are often managed by an individual league commissioner. NFL support may be able to address technical problems but may not overturn ordinary league rules or commissioner decisions.
Take screenshots of the league settings, matchup, scoring rule, transaction, and error before contacting support.
NFL Account and Login Problems
An NFL account may be used across NFL.com, NFL+, Fantasy Football, the NFL app, and selected team or league services.
Account concerns may involve:
- A password-reset email that does not arrive
- An account created through Google, Apple, or another social login
- An Apple Private Relay email address
- Duplicate accounts
- A subscription connected to an old email
- A login error on Roku, Fire TV, Apple TV, or another device
- An invalid activation code
- A subscription that appears active on one device but not another
Before creating a second account, check whether the original subscription was purchased through a social login or private-relay email address.
Do not send passwords or one-time verification codes to anyone claiming to provide NFL support.
Game-Day and Stadium Complaints
Most game-day complaints should begin with the team or stadium rather than the NFL corporate office.
Stadium concerns may include:
- Parking
- Security screening
- Mobile-ticket entry
- Accessible seating
- Guest conduct
- Concessions
- Lost property
- Seat obstructions
- Weather delays
- Bag-policy enforcement
- Transportation
- Employee or security interactions
Keep the ticket, section and seat number, parking receipt, photographs, stadium location, time, and names or descriptions of employees involved.
For an immediate safety concern, contact stadium security or emergency services during the event.
NFL Clear Bag Policy
The NFL maintains a clear-bag policy for stadium entry, although individual stadiums may have additional requirements.
Fans are generally encouraged to bring only necessary items and verify the current policy on the team or stadium website before attending.
Items that may be permitted under the standard policy include qualifying clear plastic, vinyl, or PVC bags and small clutch bags within the stated size limits.
Medical, childcare, accessibility, and other necessary items may be subject to separate inspection procedures.
How to Contact the NFL About Officiating
Fans may submit feedback to the NFL regarding officiating, rules, replay decisions, player discipline, scheduling, and league policy.
However, NFL customer support generally cannot reverse an on-field call, change the final score, replay a completed game, or provide compensation because a fan disagrees with an official’s decision.
The NFL Football Operations department reviews officiating performance, rules enforcement, replay procedures, and weekly game situations through internal league processes.
Fans providing feedback should identify the game, teams, quarter, time remaining, play, and rule involved.
Employment and Human Resources Questions
NFL Support does not handle human-resources questions or employment applications.
League-office jobs and internships are posted through the NFL careers site. Team positions may be listed through the individual club or NFL team-jobs portal.
A job advertisement should be verified through an official NFL or team website before an applicant provides personal or banking information.
Warning signs of an employment scam include:
- An interview conducted only through text messaging
- A request to purchase equipment with a check
- An email address that does not match an official organization domain
- A request for gift cards or cryptocurrency
- A job offer without an interview
- A request for banking credentials before formal hiring documents are completed
About the National Football League
The NFL was founded in Canton, Ohio, on August 20, 1920. The organization was initially known as the American Professional Football Association and adopted the National Football League name in 1922.
The league developed from a collection of regional professional football teams into a nationwide sports organization with 32 franchises, extensive television and streaming agreements, international games, year-round media operations, licensing, merchandise, and major events.
- Founded: 1920
- Original Name: American Professional Football Association
- Current Name Adopted: 1922
- Headquarters: New York, New York
- Commissioner: Roger Goodell
- Number of Teams: 32
- Conferences: American Football Conference and National Football Conference
- Divisions: Eight divisions with four teams each
- Regular Season: Each team plays 17 games over 18 weeks
- Postseason: Fourteen teams qualify for the playoffs
- Championship Game: Super Bowl
- Corporate Status: Professional sports league composed of separately owned member clubs
Who Owns the NFL?
The NFL is not owned by one individual, corporation, or publicly traded parent company.
The league consists of 32 separately owned member clubs. Team owners participate in league governance and vote on major matters involving rules, scheduling, business strategy, franchise transactions, media agreements, and the commissioner.
The Green Bay Packers have a public community-shareholder structure, while the other clubs are controlled by individuals, families, partnerships, or ownership groups.
The NFL does not have a public stock symbol.
Who Is the NFL Commissioner?
Roger Goodell is commissioner of the National Football League.
Goodell became commissioner in 2006 after working in multiple league-office positions involving football operations, business development, club relations, labor matters, and international development.
The commissioner’s responsibilities include:
- League administration
- Rules and policy enforcement
- Media and business strategy
- Labor relations
- Team-owner relations
- Player discipline under applicable agreements
- International expansion
- League events
- Oversight of football and commercial operations
The commissioner is selected and employed through the NFL’s member clubs.
How the NFL Is Organized
The NFL’s 32 teams are divided equally between two conferences:
- American Football Conference: 16 teams
- National Football Conference: 16 teams
Each conference contains four divisions:
- East
- North
- South
- West
Each division contains four teams.
League-wide policies and competition rules are administered through the NFL, while individual clubs operate their own stadium relationships, local ticket offices, sponsorships, employees, fan services, and community programs.
NFL Media and Digital Services
The NFL’s media and digital operations include:
- NFL.com
- NFL app
- NFL+
- NFL Network
- NFL RedZone
- NFL Films
- NFL Fantasy Football
- NFL Shop licensing
- NFL Ticket Exchange
- NFL social-media channels
- Game highlights and replays
- Next Gen Stats
- NFL Draft coverage
- Super Bowl programming
Access to live games depends on distribution rights, device type, location, local market, television provider, subscription, and applicable blackout rules.
NFL International Games
The NFL stages regular-season games outside the United States as part of its international-growth strategy.
International-game tickets, travel packages, stadium rules, broadcasts, and customer support may be managed by the local event organizer, Ticketmaster, a participating team, an authorized travel provider, or an international streaming company.
Fans should verify that a ticket, package, or hospitality offer is sold by an official provider before paying.
NFL Teams and Local Fan Support
Each NFL team maintains its own corporate office, fan-services department, ticket office, stadium information, and customer-support channels.
Fans should contact the individual team for concerns involving:
- Season tickets
- Personal seat licenses
- Team stores
- Stadium tours
- Parking
- Local events
- Team employment
- Community programs
- Local sponsorships
- Specific game-day experiences
NFL Reviews, Complaints and Fan Feedback
Fan feedback about the NFL can involve several different companies and services. Complaints should be directed to the organization that handled the purchase, subscription, event, or account.
Common NFL-related fan-support themes include:
- Streaming and login problems: Fans may report buffering, unavailable games, account errors, or difficulty restoring an NFL+ purchase.
- Subscription billing: Complaints may involve automatic renewals, duplicate subscriptions, cancellation, or refund requests.
- NFL Sunday Ticket confusion: Some customers may expect Sunday Ticket to be included with NFL+ or contact the NFL about a subscription billed through YouTube.
- Merchandise orders: NFL Shop concerns may involve shipping delays, incorrect jerseys, returns, refunds, or customized products.
- Ticket prices and fees: Fans may object to resale prices, service fees, mobile-ticket problems, or game-time changes.
- Officiating and league rules: Fans frequently express opinions about penalties, replay reviews, discipline, scheduling, and rule changes.
- Game-day experiences: Complaints may involve parking, stadium entry, security, concessions, seating, or venue employees.
- Difficulty identifying the correct company: Fans may contact the league about matters actually controlled by a team, stadium, Ticketmaster, Fanatics, YouTube, or television provider.
These themes do not establish that every NFL fan or customer has the same experience.
As additional reviews are submitted directly to the NFL corporate-office page, this section can be updated with structured summaries of verified page-specific feedback.
The NFL’s Competitive Landscape
The NFL competes for audiences, media rights, sponsorships, ticket sales, merchandise purchases, streaming subscriptions, advertising, and fan attention.
Three of the NFL’s major professional-sports competitors include:
- NBA Corporate Office – The NBA competes through professional basketball, national and international media, streaming, merchandise, sponsorships, tickets, and global fan engagement.
- Major League Baseball Corporate Office – MLB competes through professional baseball, a long regular season, local and national broadcasts, digital subscriptions, tickets, and licensed merchandise.
- NHL Corporate Office – The NHL competes through professional hockey, national and regional broadcasts, streaming, tickets, sponsorships, and international audiences.
The NFL also competes with other sports and entertainment organizations, including:
- WWE Corporate Office – WWE competes for live-event attendance, television audiences, streaming subscriptions, advertising, and licensed merchandise.
- NASCAR Corporate Office – NASCAR competes through motorsports events, television, sponsorships, merchandise, ticket sales, and fan experiences.
Other competition includes college football, soccer leagues, combat sports, golf, basketball, baseball, hockey, esports, streaming entertainment, video games, and other live events.
Related NFL Team Corporate Office Pages
- New England Patriots Corporate Office
- Green Bay Packers Corporate Office
- San Francisco 49ers Corporate Office
- Kansas City Chiefs Corporate Office
- Seattle Seahawks Corporate Office
Related Professional Sports Corporate Office Pages
- NBA Corporate Office
- Major League Baseball Corporate Office
- NHL Corporate Office
- WWE Corporate Office
- NASCAR Corporate Office
Additional NFL Fan and Customer Resources
- NFL Customer Service Numbers, Reviews and Complaints
- NFL Help Center
- Submit an NFL Support Request
- NFL+ Subscription Information
- NFL Ticket Exchange
- Contact NFL Shop Customer Service
- NFL Fantasy Football
- NFL Team Ticket Terms
- NFL Stadium Clear Bag Policy
- NFL League Careers
Frequently Asked Questions About the NFL Corporate Office
Where is the NFL corporate office?
The National Football League is headquartered at 345 Park Avenue, New York, NY 10154.
What is the NFL corporate phone number?
The NFL league-office phone number is 1-212-450-2000.
What is the NFL customer-service phone number?
NFL digital and subscription support can currently be reached at 1-800-635-5300.
How do I email NFL customer service?
NFL Support publishes su*****@*fl.com for assistance with NFL.com, NFL+, accounts, Fantasy, and related digital services.
How do I file a complaint with the NFL?
Use the NFL support form or email for a digital-service concern. Contact the team, stadium, Ticketmaster, NFL Shop, YouTube, or television provider when that organization handled the transaction.
How do I escalate an unresolved NFL+ complaint?
Submit an NFL support request, include the account email and purchase platform, ask for a case number, and retain screenshots and billing records.
How do I cancel NFL+?
Cancel through the NFL account if the subscription was purchased directly. Subscriptions purchased through Apple, Google, Roku, Amazon, or another app store must generally be canceled through that platform.
How do I request an NFL+ refund?
Submit the request through the provider that processed the payment. Refund eligibility depends on the purchase platform, timing, purchase type, and circumstances.
Is NFL Sunday Ticket included with NFL+?
No. NFL Sunday Ticket is a separate subscription available through YouTube TV and YouTube Primetime Channels.
Who do I contact about NFL Sunday Ticket?
Contact YouTube or YouTube TV support for Sunday Ticket billing, cancellation, streaming, household, and subscription concerns.
What is the NFL Shop phone number?
NFL Shop Fan Services can be reached domestically at 1-855-288-8842 and internationally at 1-904-685-7844.
How do I contact the NFL about tickets?
Use the NFL Ticket Exchange or contact Ticketmaster. Season-ticket and stadium concerns should generally be directed to the individual NFL team.
Who owns the NFL?
The NFL is made up of 32 separately owned member clubs. It is not owned by one individual or publicly traded corporation.
Who is the NFL commissioner?
Roger Goodell is commissioner of the National Football League.
How many NFL teams are there?
The NFL has 32 teams: 16 in the American Football Conference and 16 in the National Football Conference.
When was the NFL founded?
The NFL was founded in Canton, Ohio, in 1920 as the American Professional Football Association. It adopted the National Football League name in 1922.
How do I complain about an NFL team?
Contact the team’s fan-services department, ticket office, stadium, or corporate office. Include the game, location, seat, ticket information, date, and details of the concern.
How do I complain about NFL officiating?
Fans can submit feedback to the league, but customer support generally cannot reverse a completed game decision or change a final score.
How do I report an NFL ticket scam?
Contact the payment provider and ticket platform immediately. Report suspected fraud to law enforcement and avoid using ticket screenshots or unofficial payment methods.
How do I apply for a job with the NFL?
Visit the NFL careers website for league-office positions and the team-jobs portal or individual team site for club employment.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and organization details since 2004.
The website also provides a place where fans can share reviews, complaints, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns involving streaming, subscriptions, merchandise, tickets, game-day experiences, and support escalation.
Corporate addresses, phone numbers, streaming rights, subscription products, ticket partners, league leadership, and support procedures can change. Visitors should verify important information through the NFL or the company responsible for the transaction before making payments or providing personal information.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by the National Football League, NFL Enterprises LLC, NFL Ventures, any NFL team, Ticketmaster, Fanatics, YouTube, YouTube TV, or any stadium operator.
NFL, NFL+, NFL Network, NFL RedZone, Super Bowl, NFL Fantasy, the NFL Shield, team names, team logos, uniforms, and related trademarks belong to their respective owners.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations contained in visitor comments have not necessarily been independently verified.
Share Your NFL Experience
Have you contacted NFL Support, used NFL+, ordered from NFL Shop, purchased a game ticket, played NFL Fantasy Football, attended an NFL game, or attempted to escalate a complaint? Share your experience below.
When leaving a review, consider mentioning the service or team involved, approximate date, support channel used, whether a case was opened, whether the responsible company responded, and whether the concern was resolved.
Do not include passwords, payment-card numbers, ticket barcodes, verification codes, complete account numbers, home addresses, or other sensitive personal information.
