Pet Supermarket corporate office is located in Sunrise, Florida. Pet Supermarket is a specialty pet retailer offering pet food, supplies, online ordering, grooming, self-service dog wash stations, adoption events, and other pet-related services. This page provides the Pet Supermarket headquarters address, corporate phone number, customer service information, official resources, complaint guidance, and reader reviews.
Pet Supermarket Corporate Office and Headquarters Contact Information
Pet Supermarket Headquarters: An Overview
- Company: Pet Supermarket, Inc.
- Pet Supermarket Corporate Address: 1100 International Parkway, Sunrise, FL 33323, USA
- Pet Supermarket Corporate Office Phone Number: 1-954-351-0834
- Pet Supermarket Customer Service Phone Number: 1-866-230-5188
- Additional Pet Supermarket Toll-Free Number: 1-866-434-1990
- Customer Complaints: Begin with the store manager or customer service, then use the official contact form if the matter remains unresolved.
- Pet Supermarket Human Resources: Pet Supermarket does not publish a clearly verified general HR phone number. Applicants should use the official Careers page.
- Official Contact Page: Pet Supermarket Contact Us
- Official Website: petsupermarket.com
- Careers: Pet Supermarket Jobs
- Company Status: Privately held company
Pet Supermarket corporate office headquarters in Sunrise, Florida.
How to Submit a Pet Supermarket Complaint
The best complaint route depends on whether the issue involves a store, online order, return, delivery, AutoShip account, rewards account, grooming appointment, or another service.
- Store complaint: Speak with the store manager and record the store address, visit date, employee names, and receipt information.
- Online order or delivery problem: Use the official Pet Supermarket contact page and include the order number, tracking details, product information, and requested resolution.
- Return or refund dispute: Review the official Shipping and Return Policy before escalating the matter.
- Unresolved customer-service complaint: Call 1-866-230-5188 and ask that the concern be documented or escalated.
- Corporate correspondence: Write to Pet Supermarket, Inc., 1100 International Parkway, Sunrise, FL 33323.
What to Include When Contacting Pet Supermarket
- The Pet Supermarket location, city, and state
- The date and approximate time of the visit or transaction
- An order number, receipt number, tracking number, or customer-service case number
- The product, service, grooming appointment, delivery, or rewards issue involved
- Names of employees or managers already contacted, when known
- Relevant photographs with private information removed
- A concise description of the resolution you are requesting
About Pet Supermarket
Pet Supermarket traces its history to 1973 and operates more than 200 pet retail locations, primarily across the southeastern United States. The company sells food, treats, toys, habitats, grooming products, health products, and supplies for dogs, cats, fish, birds, reptiles, and small animals.
Pet Supermarket also operates an e-commerce website with shipping, AutoShip, same-day delivery, and buy-online-pickup-in-store options. Services vary by location and may include grooming, self-service dog wash stations, pet adoption events, and visiting pet-care clinics.
Pet Supermarket Ownership and Corporate Structure
Pet Supermarket is a privately held company. An affiliate of Roark Capital acquired Pet Supermarket from its founder in 2015. The company’s operating headquarters remained in Sunrise, Florida following the acquisition.
Pet Supermarket Products and Services
- Dog and cat food, treats, toys, beds, crates, and health products
- Fish tanks, aquarium supplies, aquatic products, and fish-care equipment
- Bird food, cages, toys, perches, and accessories
- Reptile habitats, food, lighting, heating, and care supplies
- Small-animal food, bedding, habitats, and accessories
- Pet grooming at participating locations
- Self-service dog wash stations at participating locations
- Online ordering, AutoShip, delivery, and store pickup
- Adoption events and other community pet programs
Pet Supermarket Competitors
Pet Supermarket competes with major specialty pet retailers such as PetSmart and Petco. Pet Supermarket differentiates itself through its neighborhood-store format, assortment of pet products, regional store presence, online ordering options, and services available at participating locations.
Pet Supermarket Corporate Office Photos
Pet Supermarket corporate office in Sunrise, Florida.
Pet Supermarket company location photo.
Pet Supermarket Reviews and Complaints
The reader review displayed on this COH page at the time of this update describes an individual dispute involving the interpretation of Pet Supermarket’s return and refund policy. Because one review does not establish a company-wide pattern, experiences may vary by store, employee, product, order, and service type.
Customers leaving a review should identify the relevant store or online service, explain what happened, describe any steps already taken, and state whether Pet Supermarket resolved the concern. Both positive and negative experiences can help other readers evaluate the company’s products and customer service.
Frequently Asked Questions About Pet Supermarket Corporate Office
Where is Pet Supermarket headquarters?
Pet Supermarket headquarters is located at 1100 International Parkway, Sunrise, FL 33323.
What is the Pet Supermarket corporate phone number?
The Pet Supermarket corporate office phone number is 1-954-351-0834.
What is the Pet Supermarket customer service phone number?
Pet Supermarket customer service can be reached at 1-866-230-5188. An additional toll-free number associated with the company is 1-866-434-1990.
How can I contact Pet Supermarket about an online order?
Use the official Pet Supermarket contact page and include the order number, customer account email, tracking details, product information, and requested resolution.
Does Pet Supermarket publish an HR phone number?
A current public Human Resources phone number could not be verified. Job applicants should use the official Pet Supermarket Careers page rather than calling customer service for application assistance.
How do I complain about a Pet Supermarket store?
Begin with the local store manager. If the complaint remains unresolved, contact customer service and provide the store location, visit date, receipt information, employee names when known, and a clear description of the resolution requested.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, headquarters phone numbers, official contact resources, complaint guidance, and a platform for reader-submitted reviews. Information is periodically reviewed against official company resources and other current corporate records.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Pet Supermarket, Inc., Roark Capital, or any related company. This page is provided for informational purposes and as an independent platform for customer reviews, complaints, compliments, ratings, and feedback.
Pet Supermarket Corporate Office Complaints, Reviews, and Feedback
Share your experience with Pet Supermarket in the comments below. Reviews may address store service, product selection, online orders, delivery, returns, refunds, AutoShip, rewards, grooming, employee assistance, or corporate complaint handling. Please include the relevant location or service and avoid posting private personal or account information.
