Reach Petco Corporate Office Headquarters 

Petco, I was fired for being in coma after they over worked to a max with a supervisor with no brain cells at all 7507 31st Ave, East Elmhurst, NY 11370 worst manger ever.

Petco, Round Rock, Texas. Grooming. Regular groomer left and new groomer very rude, undependable, and uncooperative. Scheduled grooming appointment and He did not show up, so had to reschedule. He announced today he would no longer groom my dog because he heard I did not like him. Was told to not come back. Someone needs to check this store, while I waited to pay after waiting 10 minutes, I found someone to come to register. Customer asked for assistance in fish and was told “fish section was closed because there was only 1 person in store and he was not doing it”. I would appreciate a response to this since I have been a customer for over 20 years and feel I at least deserve this!!!!!!!!

Petco, Charged for a Service Not Provided. I paid for a training class that Petco did not provide, and they have refused to issue a refund. It has been almost a year, and despite multiple calls, written requests, and receiving several case numbers, no progress has been made. It’s extremely frustrating to be left waiting for my money without any resolution. I would appreciate prompt action to resolve this matter and issue the refund I am owed.

Petco, You wouldn’t think it could be very difficult to deliver 30 lbs of cat food once a month to an address other than my residence! Unfortunately Petco is completely incompetent and unwilling to do that! I am a foster mother for a national animal rescue organization and I was trying to support a local neighborhood’s effort to feed their resident feral cat colony! The first delivery worked just perfectly, but not the second! I got billed ok, but the food never showed up. I spent over two hours on phone calls and chat lines to get the issue resolved, but Nobody cared! I was being handed from person to person, told to do this or that on their website, encountered plenty of rude folks and still got no results! I had no option but to close my account and hope the food will eventually show up somewhere! I am notifying the charity I work for about the poor attitude and non-performance and lies I have experienced throughout this messy situation! If Petco treats it’s own partners this way, what can a “normal” customer expect! My advice, Take Your Business Elsewhere!

PetCo, Lack of assistance. Supervisor in store they were (6 employees) busy trying to hook up with each other. I asked for assistance from one employee who very quickly asked another employee to help me at the back of the store instead she waved in the direction of the back of the store and stood right next to the supervisor and never left the spot. When I came back to the front of the store and said I couldn’t find the item she said oh I guess then we don’t have any and laughed. I said well I guess Ill just go to a store where they help their customers and she just stood there laughing. I have told everyone in area about the amazing pet store just down the street from PetCo where the employees are eager to assist the customers. that’s where all my friends will do business from now on.