Petco is a pet health and wellness retailer headquartered in San Diego, California. People often search for the Petco corporate office when they need the headquarters address, corporate phone number, customer care route, grooming help, Vetco support, Petco Perks assistance, order help, or a way to escalate a complaint about a local Petco store.
Petco Corporate Office and Headquarters Contact Information
- Company: Petco Health and Wellness Company, Inc. / Petco Animal Supplies, Inc.
- Stock Symbol: WOOF
- Petco Corporate Office / National Support Center Address: 10850 Via Frontera, San Diego, CA 92127, USA
- Petco Corporate / National Support Center Phone Number: 1-858-453-7845
- Petco Customer Care / General Inquiries: 1-877-738-6742
- Petco Perks: 1-877-738-6742, option 4
- Petco Perks Premier: 1-858-657-2035
- Vetco Mobile Services: 1-877-838-7468
- Official Website: petco.com
- Official Petco Contact Page: Petco Contact Us
- Corporate Website: Petco Corporate
The Petco corporate office phone number should be treated as a headquarters or National Support Center number. For store issues, online orders, returns, grooming, training, Vetco, Petco Perks, repeat delivery, or customer complaints, Petco’s official Customer Care and service-specific support routes are usually the better first contact.
Petco Headquarters and Company Overview
Petco is headquartered at 10850 Via Frontera in San Diego, California. Petco describes this location as its National Support Center. The company operates pet care centers, online retail, grooming services, dog training, Vetco vaccination clinics, Vetco Total Care hospitals, Petco Perks, pet adoption resources, and related pet health and wellness services.
This matters because customers may search for Petco corporate office, Petco headquarters, Petco HQ, Petco corporate address, or Petco corporate office phone number when they are trying to solve a customer-service issue. For headquarters research, the San Diego address is the right corporate route. For order, store, grooming, Vetco, rewards, or product issues, the official customer contact routes are usually more effective.
Choose the Correct Petco Support Route
- General customer service: Call Petco Customer Care at 1-877-738-6742 or use the official contact page.
- Online order, shipping, return, or repeat delivery issue: Use Petco’s order lookup, returns, shipping, or Customer Care tools.
- Local store complaint: Contact the local Petco store manager first, then escalate through Customer Care if unresolved.
- Grooming complaint: Contact the store or grooming salon where the appointment occurred and keep appointment records, pet information, photos, and veterinary records when relevant.
- Vetco Mobile Services: Call 1-877-838-7468 for Vetco mobile clinic questions.
- Vetco Total Care hospital issue: Contact the specific hospital location because medical records and appointments are location-specific.
- Petco Perks issue: Call 1-877-738-6742, option 4, or use the Petco account tools.
- Careers or HR questions: Use the official Petco Careers site rather than an unverified HR phone number.
What to Have Before Contacting Petco Corporate Office
- Store location, city, and state
- Order number, receipt, appointment confirmation, or case number
- Petco account email or Petco Perks information
- Product name, SKU, item number, or photos if the issue involves a product
- Grooming, training, Vetco, or hospital appointment date if relevant
- Names of store employees, groomers, trainers, managers, or support representatives contacted, if known
- A short explanation of what happened and what resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full payment card numbers, addresses, phone numbers, account passwords, order screenshots with private details, veterinary medical records, or personal contact information.
How to Escalate a Petco Complaint
Start with the Petco location or support team closest to the issue. If the complaint involves a store visit, grooming appointment, training class, product return, fish or animal-care concern, or local customer service issue, contact the store manager first. Keep the receipt, appointment details, photos, and the date of the visit.
If the local store does not resolve the issue, contact Petco Customer Care at 1-877-738-6742 or use the official contact form. For online order or repeat delivery complaints, include the order number, tracking details, item information, and account email. For Petco Perks issues, include the account phone number or email and screenshots of the reward or offer.
If your concern involves Vetco, vaccination records, veterinary services, pet injury, medication, or a pet health issue, contact the specific Vetco clinic, Vetco Total Care hospital, or veterinary professional involved. For urgent pet health concerns, call a veterinarian or emergency animal hospital instead of waiting for a corporate office response.
Common Reasons Customers Contact Petco Corporate Office
- Finding the Petco headquarters or corporate office address
- Looking for the Petco corporate office phone number
- Complaints about a local Petco store
- Online order, shipping, repeat delivery, or missing package problems
- Refund, return, or exchange disputes
- Grooming appointment complaints or service concerns
- Dog training class issues or refund requests
- Vetco mobile clinic or Vetco Total Care hospital questions
- Petco Perks points, rewards, or account problems
- Product quality, animal care, adoption, or store condition concerns
Grooming, Vetco, and Pet Health Complaint Guidance
For grooming complaints, document the appointment date, store location, groomer or salon manager name if known, photos of the pet before and after the appointment, and any veterinary records if the issue involved an injury or health concern. Ask the store or salon manager for a written case record.
For Vetco Mobile Services, use the Vetco support number and keep the appointment confirmation, vaccine record, pet name, date, and clinic location. For Vetco Total Care hospitals, contact the specific hospital because medical records, treatment plans, prescriptions, and follow-up instructions are handled at the hospital level.
For urgent pet health concerns, contact a veterinarian, emergency animal hospital, or poison-control resource right away. Petco corporate support is not a substitute for veterinary care.
Product Recalls, Pet Food, and Animal Safety Guidance
Petco maintains customer resources for recalls and advisories. If the concern involves pet food, treats, supplements, medications, flea and tick products, toys, or another product that may be unsafe, stop using the product when appropriate and check official recall or advisory information.
Keep the product packaging, lot number, UPC, receipt, photos, and any veterinary records if your pet became sick or injured. For serious safety concerns, contact Petco Customer Care, the product manufacturer, your veterinarian, and the appropriate regulatory or consumer safety agency when needed.
Scam, Fake Coupon, and Fake Support Number Warning
Be careful with fake Petco coupons, text-message offers, social media giveaways, pet adoption scams, fake delivery refund messages, and unofficial support numbers. Use the official Petco website, app, store locator, and contact page whenever possible.
Do not provide passwords, verification codes, full payment card numbers, gift card numbers, Petco account details, or veterinary records to someone who contacts you unexpectedly claiming to represent Petco, Vetco, a delivery company, a refund department, or a pet adoption group.
Petco Reviews and Complaints
Current reader-submitted COH reviews for Petco include individual complaints about local store service, grooming appointments, refund delays, delivery problems, training service refunds, and employee or manager issues. These comments reflect individual customer experiences and may vary by store, service type, employee, region, appointment, product, and timing.
If you leave a Petco review below, include the store location, service type, date of visit or order, support route used, and whether the issue involved a store, grooming, training, Vetco, online order, return, Petco Perks, or corporate escalation. Do not post private information such as full card numbers, addresses, phone numbers, veterinary medical records, account passwords, or personal contact details.
About Petco
Petco was founded in 1965 and has grown into a major pet specialty retailer focused on pet health and wellness. The company sells pet food, treats, toys, habitats, supplies, pharmacy products, grooming, dog training, veterinary services, vaccination clinics, pet adoption resources, and online pet care products.
Petco operates through pet care centers, e-commerce, repeat delivery, Vetco clinics, Vetco Total Care hospitals, and support centers. Because services vary by store and clinic, location-specific details are important when filing a complaint or sharing a review.
Competitors and Related Corporate Office Pages
Customers researching Petco corporate office information may also compare related pet retail, veterinary, and e-commerce headquarters pages such as PetSmart Corporate Office, Chewy Corporate Office, Banfield Corporate Office, Amazon Corporate Office, Walmart Corporate Office, and Target Corporate Office. These companies may have overlapping complaint categories involving online orders, returns, pet supplies, grooming, veterinary services, rewards, delivery, and customer care.
Related Resources
- Petco Customer Service Numbers on CSN
- Petco Official Contact Page
- Petco Corporate Contact Page
- Petco National Support Center
- Petco Help Center
- Petco Returns
- Petco Recalls and Advisories
- Petco Store Locator
- Petco Careers
- PetSmart Corporate Office
- Chewy Corporate Office
- Banfield Corporate Office
Frequently Asked Questions About Petco Corporate Office
Where is Petco headquarters?
Petco headquarters and National Support Center are located at 10850 Via Frontera, San Diego, CA 92127.
What is the Petco corporate office phone number?
Petco’s National Support Center phone number is 1-858-453-7845. For customer care, Petco lists 1-877-738-6742.
What is the Petco customer service number?
Petco Customer Care / General Inquiries can be reached at 1-877-738-6742. Petco’s official contact page also lists service-specific routes for Petco Perks, Petco Perks Premier, and Vetco Mobile Services.
What is the Petco HQ address?
The Petco HQ address is 10850 Via Frontera, San Diego, CA 92127.
How do I file a complaint with Petco?
Start with the local store manager or the support team closest to the issue. If unresolved, contact Petco Customer Care with your receipt, order number, store location, appointment details, photos, and requested resolution.
How do I contact Petco about grooming?
Contact the Petco grooming salon where the appointment occurred and ask for the salon or store manager. If unresolved, contact Petco Customer Care and provide appointment details, photos, and any veterinary documentation if the issue involved pet health.
How do I contact Vetco Mobile Services?
Petco lists Vetco Mobile Services at 1-877-838-7468. For Vetco Total Care hospitals, contact the specific hospital location.
Does Petco publish an HR phone number?
I did not verify a public Petco HR phone number. For employment, associate, or job application questions, use Petco’s official Careers site.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. This page is designed to help readers identify the correct Petco corporate office, Customer Care, store, grooming, Vetco, Petco Perks, or online-order route before escalating a complaint.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Petco Health and Wellness Company, Inc., Petco Animal Supplies, Inc., Vetco, Petco Love, or any Petco store, clinic, or hospital location. This page is for informational purposes only. Store policies, grooming rules, veterinary services, return policies, support hours, rewards terms, product recalls, and complaint handling may change over time. For account-specific or pet-health help, contact Petco, Vetco, the local store, or a licensed veterinarian through official channels.
Share Your Experience
Have you contacted Petco corporate office, Customer Care, a local store manager, grooming salon, Vetco, Petco Perks, or online support about a store complaint, grooming issue, refund, order problem, delivery issue, pet health concern, product problem, or customer service experience? Share your experience below. Include the store location, issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full payment details, passwords, addresses, phone numbers, veterinary medical records, or personal account information.