Imo’s Pizza Corporate Office Headquarters

I went to your location at 4157 North St. Peter’s Parkway for lunch today at 1:15 pm ordered the large two topping pizza & was told it would be 15 minutes, while waiting there were two ladies working making pizza & taking care of the front area & one man who was doing the all around work,the older lady began coughing & couldn’t stop, after a while I made the comment to the younger lady that my be they should let the other lady go home if she is sick, when the older lady heard that she became very rude making comments, that I need to mind my own business,I said I don’t want to get sick because she was preparing food. Then the older lady came up front & told me to mind my own business & I asked that my money be returned the young lady came up & returned my money giving me too much & I told her of her mistake & returned the amount given too much.I will never shop there again & will refer anyone who is thinking of shopping there to go elsewhere.

my family has a tradition of eating Imos pizza every week Today is the very last time we will have that tradition we ordered pizza and wings for delivery and were delivered the wrong pizza and on top of that it was half eaten well I thought this was some type of prank but it was not the driver drive off and I had to get in my car and drive all the way up to the store to get my pizza apparently the staff had their pizza in the warmer and the delivery drive delivered me there half eaten pizza instead of mine on top of that my food was cold and not cooked properly I complained to the staff and they said they couldn’t accommodate me unless I brought the pizza back to them at this point I wasn’t making a second trip to the store so I threw it all away I am disgusted on how they treated me as a long time IMOs customer

Good Evening, my name is Sheré Cotton and I am writing because I have never in all of the years I have patronized IMOs have I been treated this way. I am extremely disgusted and disatisfied with the disrespectful way you employee and your manager if that store behaved. Argumentative, Rude& nowhere near accommodating towards me the customer at all.
I placed an order online July 6th, I paid for my order and was given a pick up time of 11:22pm.
The first issue is, is the website says they close at midnight & that is not what the individual stated when I arrived at 11:30 to pick up my order.
Not only was my food not waiting but it had not been cooked at all. The excuse given is the location closed at midnight, and with that being the case, they should have called and said they wouldn't be cooking the food, the order was placed before 11pm.
Second, there should be a way for payment not to be taken if the service cannot be performed
And last but certainly not least, the employee verified it was this location saw the payment was taken but says all the ovens are off and there was nothing they could do.
Furthermore I call and speak to a manager to get a pissy attitude and a relative remark"that's what closed means!" The site didn't say they were closed or not taking anymore orders, obviously I wouldn't have wasted my time.
This is ridiculously sad, how do you think a customer is supposed to feel after being treated that way, AFTER PAYING FOR SOMETHING THAT WASN'T RECEIVED! I WILL NOT USE THAT IMOS FOR ANYTHING ELSE. I HAVE POSTED ALL OVER SOCIAL MEDIA HOW RUDE AND HORRIBLE THUS ORDEAL WAS AND I HAVE STRONGLY URGED NO ONE GOES THERE. I am also making a review for Yelp, it's bad enough our country is going through hard times,no one should have to go through all this, really.

My Husband and myself went to the Belleville Imos on Main street in Belleville, Il and spent $49.28 and when we couldn't finish our 2 pizza's they refused, the store manager, to give us boxes to put our pizza's in. She said they couldn't! I asked for the owner and she said he wasn't in so I gave her my name & number to have him call me and when I was walking away she tore up my info and just looked at me and laughed!! How dare her treat a customer like this. My Husband asked her why we couldn't have a box and she said because we didn't order it to go? Then she said something smart mouthed back to my Husband & he told her we would spread the word to our Family & Friends not to eat their. How cheap are they that they can not give us 2 boxes??? We went to the one in Belleville last night by the Fair Grounds and had no problem with the pizza or getting boxes! Your main street Imos will go on Face Book about the treatment she gave both my Husband and myself. She has no business being a manager there or any where. I would ashamed to have her work at my Imos if I had one!