Use this page to find Papa Johns corporate office and headquarters information, including the Louisville principal executive office address, Atlanta headquarters context, customer care phone number, mailing address, order complaint guidance, reviews, and related resources. Papa Johns is a publicly traded pizza restaurant company known for delivery, carryout, online ordering, pizza, wings, sides, desserts, Papa Rewards, and franchised restaurant locations.
Papa Johns Corporate Office and Headquarters Contact Information
- Company / Brand: Papa Johns / Papa John’s International, Inc.
- Stock Symbol: NASDAQ: PZZA
- Principal Executive Office Address: 2002 Papa John’s Boulevard, Louisville, KY 40299-2367, USA
- Papa Johns Corporate Phone Number: 1-502-261-7272
- Atlanta Headquarters / Co-Headquarters Context: Three Ballpark Center, 788 Circle 75 Parkway, Atlanta, GA 30339, USA
- Papa Johns Customer Care: 1-877-547-PAPA / 1-877-547-7272
- National Phone Ordering: 1-866-321-PAPA / 1-866-321-7272
- Customer Care Mailing Address: Papa John’s International, Inc., P.O. Box 99900, Louisville, KY 40269-9990
- Official Website: PapaJohns.com
- Papa Johns Contact Page: Contact Papa Johns
- Papa Johns Feedback: Customer Feedback and Service Support
- Find a Local Papa Johns: Store Locator
- Phone Ordering: Call to Order
- Investor Relations: Papa Johns Investor Relations
- Careers: Papa Johns Careers
Important: Papa Johns corporate office information is not the same as a guaranteed local restaurant complaint-resolution line. For wrong orders, late deliveries, missing items, refunds, local store service, app or website issues, rewards questions, or delivery problems, start with the local restaurant, Papa Johns Customer Care, the contact page, or the order channel used for the purchase.
Papa Johns Headquarters and Corporate Office Update
Papa Johns’ principal executive office is listed at 2002 Papa John’s Boulevard in Louisville, Kentucky. The company also has an Atlanta headquarters and restaurant support center presence connected to Three Ballpark Center at The Battery Atlanta.
This update is useful for readers searching for Papa John’s corporate office, Papa John’s headquarters, Papa Johns HQ, Papa Johns corporate number, Papa John’s corporate, Papa John’s corporate number, Papa John’s corporate headquarters, Papa John corporate office, Papa John’s International headquarters, or Papa Johns corporate.
Local Restaurant and Franchise Complaint Note
Many Papa Johns complaints are tied to a specific restaurant, franchise location, online order, delivery driver, DoorDash or third-party delivery handoff, phone order, coupon, refund, rewards account, or manager follow-up. Corporate office information can be useful for documentation, but most restaurant problems need location-specific and order-specific details.
Before escalating a complaint, identify the exact store, order number, date, time, payment method, items ordered, delivery address, and the resolution you are requesting.
Choose the Correct Papa Johns Support Route
Use the local Papa Johns restaurant for immediate order problems, wrong pizzas, missing items, late delivery, carryout issues, remake requests, refunds, and local manager follow-up.
Use Papa Johns Customer Care at 1-877-547-7272 or the official feedback route for unresolved store complaints, online ordering issues, app problems, Papa Rewards questions, gift cards, delivery complaints, accessibility concerns, and general service feedback.
Use national phone ordering at 1-866-321-7272 to place a phone order if you cannot order online or through the app. Use Investor Relations for shareholder questions and Papa Johns Careers for employment opportunities rather than unverified HR numbers found on third-party websites.
What to Have Before Contacting Papa Johns Corporate Office
Before contacting Papa Johns or submitting a complaint, gather:
- The exact Papa Johns restaurant location, city, and state
- Order number, receipt, confirmation email, or app order details
- Date and time of the order, promised delivery time, and actual delivery time
- Items ordered, missing items, incorrect toppings, special instructions, and coupon or promo code
- Photos of the pizza, packaging, receipt, delivery issue, or food-quality concern if relevant
- Names of employees, managers, drivers, or support representatives already contacted, if available
- A short timeline and the specific resolution you are requesting
How to Escalate a Papa Johns Complaint
Start with the local restaurant if the issue is happening now or involves a same-day order. Ask for the concern to be documented and request a manager if the issue involves a wrong order, refund, delivery refusal, payment dispute, food quality concern, or repeated service problem.
If the local store does not resolve the issue, contact Papa Johns Customer Care or use the official feedback form. Include the restaurant location, order number, receipt, date, time, photos, payment details, and what resolution you are requesting. If you ordered through a third-party delivery app, you may also need to contact that app because it may control parts of the refund, delivery, driver, or payment process.
For written customer-care correspondence, use the mailing address listed by Papa Johns and send copies rather than originals. Keep proof of mailing if the issue involves a larger refund, repeated complaint, accessibility issue, or formal documentation.
Online Ordering, App, Delivery, and Phone Order Issues
For online ordering or app problems, keep screenshots, confirmation emails, order numbers, payment records, and error messages. If an order was accepted but not delivered, ask the local store or Customer Care whether the order was prepared, dispatched, cancelled, refunded, or transferred to a delivery partner.
For phone orders, make sure you are calling the correct local store or the official national phone ordering line. If a local number routes to a call center and the call center cannot handle local delivery instructions, document the call time, order details, and store location.
For delivery complaints, keep the promised delivery time, actual delivery time, driver communication, delivery photo if provided, and any refund or remake promise from the store.
Refunds, Coupons, Papa Rewards, and Gift Cards
For refunds, ask whether the refund is being handled by the local restaurant, Papa Johns Customer Care, the Papa Johns app, the website, a third-party delivery platform, or your payment provider. Keep the receipt, order confirmation, refund confirmation, and card statement.
For coupon, promo code, or deal complaints, keep screenshots of the offer, expiration date, store participation details, and checkout screen. Local restaurants may have different availability, pricing, delivery areas, or participation rules.
For Papa Rewards issues, keep your account email, rewards balance, offer screenshots, order history, and the date points or rewards were expected to appear. For gift card issues, keep the card number, receipt, balance check, and any transaction history.
Food Quality, Safety, and Allergy Concerns
For food quality concerns, contact the restaurant promptly and keep photos of the pizza, box label, receipt, and any issue such as missing toppings, wrong crust, undercooked food, burned food, foreign material, or poor condition at delivery.
For allergy or ingredient concerns, use Papa Johns’ official nutrition and allergen resources and contact Customer Care before ordering when needed. Restaurant kitchens can involve shared equipment and cross-contact risks. Do not rely on public comment sections for food allergy or medical guidance.
If a food-safety concern appears serious, preserve the receipt, packaging, photos, and remaining food if safe to do so, and contact the restaurant, Papa Johns Customer Care, or the appropriate local health department.
Scam and Fake Papa Johns Support Number Warning
Be careful when searching online for a Papa Johns corporate phone number, Papa Johns complaint line, Papa Johns refund number, Papa Johns coupon support number, or Papa Johns customer service number. Restaurant customers can be targeted by fake coupon pages, fake refund links, phishing emails, fake job offers, and unofficial support listings.
Use PapaJohns.com, the Papa Johns app, official order confirmations, the official store locator, and phone numbers listed on official Papa Johns pages before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.
Common Reasons Customers Contact Papa Johns Corporate Office
Customers search for Papa John’s corporate office, Papa John’s headquarters, Papa Johns HQ, Papa Johns corporate number, Papa John’s corporate, Papa John’s corporate number, Papa John’s corporate headquarters, Papa John corporate office, Papa John’s International headquarters, or Papa Johns corporate for issues such as:
- Wrong orders, missing items, incorrect toppings, or remake requests
- Late delivery, delivery refusal, delivery area disputes, or missing deliveries
- Refunds, duplicate charges, payment problems, gift cards, or coupon disputes
- App, website, phone ordering, or account login problems
- Papa Rewards points, offers, rewards redemption, or account issues
- Food quality, food safety, allergen, preparation, or commercial concerns
- Local restaurant service, manager conduct, employee behavior, or follow-up problems
- Franchise inquiries, careers, investor relations, or corporate business questions
Papa Johns Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include complaints about an incorrect pizza and order-modification dispute in Morganton, North Carolina; unresolved delivery refusal concerns; phone ordering routed away from the local store; concerns about a commercial showing food preparation; and a late or missing delivery experience in Ewa Beach, Hawaii.
These reviews reflect individual guest experiences and should not be treated as universal facts about every Papa Johns restaurant, franchisee, manager, employee, driver, call center, order system, or corporate response. If you have contacted Papa Johns corporate office, a local restaurant, Customer Care, the feedback form, a delivery partner, or another route about a Papa Johns complaint, you can share your experience below.
About Papa Johns
Papa Johns International, Inc. began operations in 1984 and operates or franchises pizza delivery and carryout restaurants in the United States and international markets. The company is publicly traded on the NASDAQ under the ticker symbol PZZA.
Papa Johns serves pizza, wings, sides, desserts, drinks, and limited-time menu items through company-owned and franchised restaurants, online ordering, the Papa Johns app, phone ordering, delivery, carryout, and Papa Rewards. Because many Papa Johns restaurants are franchised, customer complaints are often local-store specific and should include the exact restaurant involved.
Competitors and Related Corporate Office Pages
Papa Johns competes with national pizza delivery chains, regional pizza brands, local pizzerias, fast-food restaurants, and third-party delivery marketplaces. Customers comparing corporate office contacts and complaint routes may also want to review Domino’s Corporate Office, Pizza Hut Corporate Office, Little Caesars Corporate Office, Papa Murphy’s Corporate Office, Cicis Corporate Office, Marco’s Pizza Corporate Office, Round Table Pizza Corporate Office, California Pizza Kitchen Corporate Office, Hungry Howie’s Corporate Office, and the Pizza Restaurant Corporate Offices and Phone Numbers directory.
Related Resources
- Official Papa Johns Website
- Papa Johns Contact Page
- Papa Johns Store Locator
- Papa Johns Phone Ordering
- Papa Rewards
- Papa Johns Gift Cards
- About Papa Johns
- Papa Johns Nutrition Information
- Papa Johns Allergen Information
- Papa Johns Investor Relations
- Papa Johns Company Info
- Papa Johns Careers
- Papa Johns Customer Service Numbers
Frequently Asked Questions About Papa Johns Corporate Office
Where is Papa Johns corporate office located?
Papa Johns’ principal executive office is listed at 2002 Papa John’s Boulevard, Louisville, KY 40299-2367. Papa Johns also has an Atlanta headquarters/co-headquarters presence at Three Ballpark Center, 788 Circle 75 Parkway, Atlanta, GA 30339.
What is the Papa Johns corporate office phone number?
Papa Johns’ corporate phone number is 1-502-261-7272. This should not be treated as a guaranteed local restaurant complaint-resolution line.
What is the Papa Johns customer care phone number?
Papa Johns Customer Care can be reached at 1-877-547-PAPA / 1-877-547-7272.
What is the Papa Johns phone ordering number?
Papa Johns lists national phone ordering at 1-866-321-PAPA / 1-866-321-7272.
How do I complain about a Papa Johns order?
Start with the local restaurant. If the issue is not resolved, contact Papa Johns Customer Care or use the official feedback form. Include the restaurant location, order number, receipt, date, time, photos, and the resolution you are requesting.
Is Papa Johns headquartered in Louisville or Atlanta?
Papa Johns lists its principal executive office in Louisville, Kentucky. The company also has an Atlanta headquarters/co-headquarters and restaurant support center presence.
Is CorporateOfficeHeadquarters.com affiliated with Papa Johns?
No. CorporateOfficeHeadquarters.com is not affiliated with Papa Johns International, Inc., Papa Rewards, any Papa Johns franchisee, or any Papa Johns restaurant location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on July 1, 2026 to include Papa Johns’ current principal executive office address, Atlanta co-headquarters context, corporate phone number, customer care and national phone ordering numbers, CSN link, QueryHunter corporate-office terms, current visible COH review themes, existing image update guidance, and revised restaurant complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Papa Johns International, Inc., Papa Rewards, any Papa Johns franchisee, or any Papa Johns restaurant location. This page is for informational, review, and complaint purposes only. It is not legal, franchise, employment, food safety, nutrition, allergy, coupon, refund, delivery, or consumer-protection advice. For restaurant-specific issues, refunds, delivery problems, food quality, privacy, careers, investor matters, franchise inquiries, or legal concerns, verify current information directly with Papa Johns or the specific restaurant involved.
Share Your Experience
If you have contacted Papa Johns corporate office, a local Papa Johns restaurant, Customer Care, the feedback form, a delivery partner, or another route about a Papa Johns complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.
