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  • Cicis Corporate Office, Headquarters Address & Complaints

Cicis Corporate Office, Headquarters Address & Complaints 

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Use this page to find Cicis corporate office and headquarters information, including the Coppell, Texas address, phone number, guest feedback routes, franchise information, complaints, reviews, and related resources. Cicis is a pizza buffet restaurant chain known for all-you-can-eat pizza, pasta, salad, desserts, wings, arcade game rooms, carryout, delivery, and family-friendly dining.

Cicis Corporate Office and Headquarters Contact Information

Important: Cicis corporate office information is not the same as a guaranteed restaurant complaint-resolution line. For buffet pricing, coupons, school vouchers, carryout, online orders, local restaurant service, party bookings, fundraisers, arcade/game room issues, or store-specific complaints, start with the local Cicis restaurant or the official Cicis feedback route.

Cicis corporate office headquarters in Coppell Texas
Cicis corporate office headquarters address, phone number, guest feedback, buffet complaints, and review information

Cicis Headquarters and Corporate Office Update

Cicis is headquartered in Coppell, Texas. Current official Cicis terms list 1080 W. Bethel Rd., Coppell, TX 75019 for written contact and 1-469-586-3118 for questions about the site, Cicis products, or Cicis services.

Older corporate office listings may show 1-972-745-4200 or a home office fax number. Because the current official Cicis site now points to 1-469-586-3118 and online feedback routes, use the newer official contact information before relying on older third-party phone or fax listings.

This information is useful for readers searching for cici’s office location, Cicis Pizza headquarters, Cicis corporate, Cicis Pizza corporate office, Cicis corporate number, Cicis corporate office, Cicis Pizza corporate office phone number, Cicis Pizza corporate, Cici corporate office phone number, or Cicis Pizza corporate phone number.

Restaurant and Franchise Complaint Note

Many Cicis complaints are tied to a specific restaurant, franchise location, cashier, manager, buffet policy, coupon, voucher, online order, carryout order, delivery order, party booking, arcade/game room, or local pricing decision. Corporate office information can be useful for documentation, but most restaurant issues need location-specific details.

Before escalating a Cicis complaint, identify the exact restaurant location, date, time, receipt, employee or manager contact, and what resolution you are requesting.

Choose the Correct Cicis Support Route

Use the local Cicis restaurant for same-day issues such as buffet pricing, missing food, incorrect carryout orders, party bookings, school voucher questions, fundraiser questions, arcade or game room problems, and local manager follow-up.

Use the official Cicis contact page or feedback form for guest experience complaints, compliments, website questions, menu questions, restaurant feedback, accessibility issues, and follow-up after a local restaurant experience.

Use Cicis franchising for franchise ownership questions. Use Cicis careers for job applications and restaurant employment opportunities rather than unverified HR numbers found on third-party websites.

What to Have Before Contacting Cicis Corporate Office

Before contacting Cicis or submitting feedback, gather:

  • The exact Cicis restaurant location, city, and state
  • Date and time of the visit or order
  • Receipt, order number, coupon, voucher, or online order confirmation
  • Names of employees or managers already contacted, if available
  • Photos of receipts, food, coupon wording, signage, or order issues if relevant
  • A short timeline and the specific resolution you are requesting

How to Escalate a Cicis Complaint

Start with the restaurant manager if the issue is happening during your visit. Explain the issue clearly and ask for the concern to be documented. For buffet policy, coupon wording, school vouchers, wrong orders, payment disputes, or carryout problems, keep your receipt and any related coupon, voucher, or order confirmation.

If the local restaurant does not resolve the issue, use Cicis’ official feedback form or contact page. Include the location, date, time, receipt details, names of staff if known, photos if relevant, and the resolution you are requesting. For online orders placed through a third-party delivery platform, you may also need to contact the delivery app or marketplace that processed the order.

Buffet, Coupon, Voucher, and Pricing Issues

Cicis is known for its pizza buffet, but buffet policies, local promotions, coupons, school vouchers, event pricing, drink requirements, and game room access may vary by restaurant and offer. If a coupon or voucher is confusing, keep the original coupon and ask the restaurant or Cicis feedback team to explain whether it applies to a full buffet, a discount off the buffet, a child meal, a group visit, or a limited-time offer.

For complaints involving a child, school voucher, special-needs companion, caretaker, or adult who is not eating, document the policy you were told, the location, the date, and the manager’s response. A written explanation can help determine whether the issue was a local misunderstanding, a franchise policy, or a broader Cicis rule.

Orders, Drive-Thru, Carryout, and Payment Issues

For wrong orders, missing items, cold food, drive-thru issues, carryout problems, or delivery complaints, contact the restaurant as soon as possible. Keep the order receipt, order confirmation, payment record, and photos of the food or packaging.

For payment disputes, duplicate charges, card declined messages followed by completed charges, or refund issues, keep the receipt, card statement, order confirmation, and any communication with the restaurant. Ask the restaurant or Cicis feedback team for written confirmation of any refund or correction.

Scam and Fake Cicis Support Number Warning

Be careful when searching online for a Cicis corporate phone number, Cicis complaint line, Cicis coupon support number, Cicis refund number, or Cicis customer service number. Restaurant customers can be targeted by fake coupon pages, fake refund links, phishing messages, fake job offers, and unofficial support numbers.

Use Cicis.com, the official Cicis contact page, official order confirmations, and phone numbers listed on official Cicis pages before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.

Common Reasons Guests Contact Cicis Corporate Office

Guests search for Cicis corporate office, Cicis Pizza headquarters, Cicis corporate number, Cicis Pizza corporate office, Cicis Pizza corporate office phone number, Cicis Pizza corporate phone number, or Cici corporate office phone number for issues such as:

  • Buffet pricing, drink charges, school vouchers, coupons, or local promotions
  • Store policy questions involving children, caretakers, companions, or guests not eating
  • Wrong orders, missing items, carryout, delivery, or drive-thru service
  • Payment disputes, duplicate charges, refunds, or card-processing problems
  • Restaurant cleanliness, food quality, buffet availability, or customer service
  • Manager follow-up, employee conduct, store policy, or franchise complaints
  • Party bookings, fundraisers, school events, game room issues, or group visits
  • Franchise inquiries, careers, or restaurant location questions

Cicis Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include complaints about buffet access for adults accompanying children, school voucher and buffet policy confusion, coupon wording, special-needs companion seating concerns, wrong carryout or drive-thru orders, payment or change issues, and a card-charge dispute.

These reviews reflect individual guest experiences and should not be treated as universal facts about every Cicis restaurant, franchisee, cashier, manager, employee, buffet policy, coupon, school voucher, or corporate response. If you have contacted Cicis corporate office, a local Cicis restaurant, a franchise owner, the official feedback form, or another route about a Cicis complaint, you can share your experience below.

About Cicis Pizza

Cicis opened its first restaurant in Plano, Texas in 1985 and became known for its all-you-can-eat pizza buffet. The brand serves pizza, pasta, salad, desserts, wings, carryout, delivery, and arcade-style game room experiences at many restaurants.

Cicis completed a restructuring in 2021 and was sold to D&G Investors. The brand remains privately held and operates through a mix of company and franchise restaurant relationships. Because many Cicis issues are local-restaurant specific, guests should include the exact restaurant location when requesting help.

Competitors and Related Corporate Office Pages

Cicis competes with pizza chains, buffet restaurants, family dining brands, and value-focused carryout or delivery restaurants. Guests comparing corporate office contacts and complaint routes may also want to review Pizza Hut Corporate Office, Domino’s Corporate Office, Little Caesars Corporate Office, Papa Murphy’s Corporate Office, Round Table Pizza Corporate Office, California Pizza Kitchen Corporate Office, Hungry Howie’s Corporate Office, and the Pizza Restaurant Corporate Offices and Phone Numbers directory.

Related Resources

Frequently Asked Questions About Cicis Corporate Office

Where is Cicis corporate office located?

Cicis lists written contact at 1080 W. Bethel Rd., Coppell, TX 75019.

What is the Cicis corporate office phone number?

Cicis lists 1-469-586-3118 for questions about the site, products, or services. This should not be treated as a guaranteed restaurant complaint-resolution line.

Is 1-972-745-4200 still the main Cicis corporate number?

Older listings often show 1-972-745-4200. However, current official Cicis terms list 1-469-586-3118, so the newer official number should be used first.

How do I complain about a Cicis restaurant?

Start with the local restaurant manager. If the issue is not resolved, use the official Cicis contact or feedback form and include the restaurant location, date, time, receipt, photos, and the resolution you are requesting.

Who owns Cicis?

Cicis was sold to D&G Investors following its 2021 restructuring. The brand is privately held.

How many Cicis locations are there?

Cicis’ official location page currently shows 270 locations in the United States, while its franchising page describes the brand as having 270+ locations across 20+ states.

Is CorporateOfficeHeadquarters.com affiliated with Cicis?

No. CorporateOfficeHeadquarters.com is not affiliated with Cicis, CICI Enterprises, LP, D&G Investors, SSCP Management, Gala Capital Partners, or any Cicis franchise location.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on July 1, 2026 to include Cicis’ current official Coppell headquarters contact information, updated phone guidance, D&G Investors ownership context, QueryHunter corporate-office terms, current visible COH review themes, existing image update guidance, and revised restaurant complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Cicis, CICI Enterprises, LP, D&G Investors, SSCP Management, Gala Capital Partners, or any Cicis franchise location. This page is for informational, review, and complaint purposes only. It is not legal, franchise, employment, food safety, consumer-protection, coupon, refund, or accessibility advice. For restaurant-specific issues, buffet policies, coupons, vouchers, refunds, online orders, food quality, privacy, careers, franchise inquiries, or legal concerns, verify current information directly with Cicis or the specific restaurant involved.

Share Your Experience

If you have contacted Cicis corporate office, a local Cicis restaurant, a franchise owner, the official feedback form, or another route about a Cicis complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

CiCis League City TX Buffet Issue

February 20, 2025

CiCis, I took my niece to eat since she had a free school voucher and I was forced to pay for myself when I told them I was not eating only accompanying her.. So, my niece had a free school voucher meal, and I only accompanied her so she could attend her school free voucher meal, I had no plans of eating since I had already eaten at home. She was the only one who was going to eat so I had no reason to pay a buffet price for myself, but I was told I was not able to go in and help my niece reach for the plates or pizza unless if I paid for my buffet. I know the rule is if I’m planning to eat, I have to pay but if I’m not eating, I’m able to accompany my 7-year-old niece, I just can’t let her be inside off CiCi’s by herself. this happened on February 19th,2025 in League City Gulf Fwy, League City Tx ,77573 @ 7:35 Pm.

V L

CiCis Coupon Issue

August 26, 2024

CiCis coupon is very misleading. These coupons came in the mail. Yesterday, my adult son and I went to CiCis for a $4.99 adult buffet. Girl at the register said actually it’s not an adult buffet for $4.99…… it’s $4.99 Off an adult buffet. I re-read the coupon out loud and said this coupon is very misleading!! No where on this coupon do I see $4.99 off! That’s just wrong! But we ate there anyway for 4.99 OFF!! Not sure I’ll use the other coupon after that.

P M

Cici's Pizza Policies

December 22, 2023

We have a problem with Store #323 in Colonial Heights Va. Our grandson of special needs likes to go to CiCi s once a week ,he is the only one that eats the wife and I do not. We were told last week that we could no longer sit with and help our grandson unless we bought a drink of $3.00 which we do not want.

If this is company or store policy this is considered discrimination against children or adults that need help.

G A

CiCi's Pizza Drive Thru

December 13, 2022

We had a call in order today at Cicis Pizza. Asia took our order at the St. Andrews location. We could barely hear her on the phone so I checked the order when we picked it up. it was supposed to be 1/2 Hawaiian, 1/2 pepperoni and green peppers. it was 1/2 Hawaiian and 1/2 meat lovers when we got it. we had already paid and the girl couldn’t even do change. she cheated us out a dollar. when we told her it was wrong she just took it and left the window. we waited a while and finally told her we would take it like it was. We didn’t want to sit 20 more minutes at the drive-thru. It was totally ridiculous the whole experience.

B C E

CiCi's Pizza Complaint Department

December 13, 2022

My family went to CiCis Pizza on May 19 after my grandson’s graduation my son ordered and paid. then the cashier said the card was declined but we showed him that the transaction showed it went through. Then he called the police they came and told me there was nothing they could do about it. I tried talking to the manager and asked him to return my money. and they never did. when I checked my card the next day CiCis had taken the money. and we were not allowed to eat on May 19. I will never go back there ever again. This is CiCis Pizza at 7060 Siegen Ln Baton Rouge, La.

C
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