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  • Jaguar Corporate Office, Phone Number and Customer Service

Jaguar Corporate Office, Phone Number and Customer Service 

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Jaguar USA’s corporate office is located in Mahwah, New Jersey. Customers searching for the Jaguar corporate phone number, headquarters address, customer service, dealership complaint assistance, roadside help, recalls, financing support, or InControl help should use the contact route that matches their issue.

The Jaguar Land Rover North America corporate switchboard is widely published as 1-201-818-8500. Jaguar’s official public customer-service number is 1-800-452-4827, also written as 1-800-4-JAGUAR. Select option 9 for customer service, Special Vehicles, or Jaguar Classic.

Jaguar Corporate Office: Quick Answer

  • Jaguar USA Headquarters: 100 Jaguar Land Rover Way, Mahwah, NJ 07495
  • Published Corporate Switchboard: 1-201-818-8500
  • Jaguar Customer Service: 1-800-452-4827, option 9
  • Jaguar Roadside Assistance: 1-800-452-4827, available 24/7
  • Jaguar InControl Support: 1-877-240-8409
  • Official Website: Jaguar USA

Jaguar USA Corporate Office and Headquarters Information

  • Company: Jaguar Land Rover North America, LLC
  • Jaguar USA Headquarters Address: 100 Jaguar Land Rover Way, Mahwah, NJ 07495, USA
  • Published Jaguar Corporate Phone Number: 1-201-818-8500
  • Official Jaguar Customer Service: 1-800-452-4827
  • Customer-Service Selection: Option 9
  • Official Contact Form: Contact Jaguar
  • Official Website: jaguar.com
  • Parent Organization: JLR, part of Tata Motors

Jaguar shares its Mahwah headquarters with the North American operations supporting JLR’s brands. The headquarters is a corporate facility, not a Jaguar dealership, repair center, parts counter, vehicle-return location, or emergency roadside facility.

Jaguar does not identify the Mahwah switchboard as its primary consumer-support number on its current contact page. Vehicle owners and customers should normally begin with 1-800-452-4827 or an authorized Jaguar retailer.

Which Jaguar Phone Number Should You Call?

Department or Issue Contact Route
Jaguar corporate office or switchboard 1-201-818-8500
Customer service, Jaguar Classic, or Special Vehicles 1-800-452-4827, option 9
24/7 roadside assistance 1-800-452-4827
InControl questions 1-877-240-8409
Parts, service, leasing, sales, or local repairs Find an authorized Jaguar retailer
Financing, payments, payoff, documents, or lease questions Jaguar Financial Group contact page

Jaguar does not publish a separate public complaints-department or Human Resources phone number. Using the appropriate customer-service, retailer, financial-services, or careers route will normally be faster than calling the corporate switchboard.

How to Escalate a Jaguar Complaint

  1. Start with the Jaguar retailer involved. Contact the service manager, sales manager, finance manager, or general manager, depending on the complaint.
  2. Collect your records. Keep repair orders, invoices, warranty decisions, estimates, photographs, emails, dates, mileage, and the names of people contacted.
  3. Contact Jaguar Customer Service. Call 1-800-452-4827 and select option 9, or use the official Jaguar contact form.
  4. Request a case number. Record the case number, representative’s name, contact date, promised follow-up date, and requested resolution.
  5. Send a written inquiry when necessary. Address correspondence to Jaguar Land Rover North America, LLC, 100 Jaguar Land Rover Way, Mahwah, NJ 07495.
  6. Use the correct outside resource. Financing disputes should go to Jaguar Financial Group. Potential vehicle-safety defects can also be reported to NHTSA.

What to Include in a Jaguar Complaint

  • Jaguar model, model year, mileage, and general issue
  • The authorized retailer’s name, city, and state
  • Repair-order, service-visit, purchase, or lease dates
  • Previous Jaguar case number
  • Warranty, recall, finance, or roadside-assistance details
  • A short timeline of what happened
  • The specific resolution being requested

Provide your full VIN, financial account details, and private documents only through verified Jaguar, retailer, or financial-services channels. Do not publish that information in online reviews or public comments.

Jaguar Dealership, Warranty, Repair, and Parts Complaints

Jaguar directs questions about parts, service, leasing, sales, and many ownership matters to authorized Jaguar retailers. For a repair or warranty complaint, ask the retailer to document the reported symptom even if it cannot reproduce the condition during the first visit.

If a repair is delayed or warranty coverage is disputed, request a complete repair order and a written explanation. Keep records from every visit and then open a customer-service case with Jaguar. Retailers may be independently operated, so Jaguar customer service may not control every local pricing, trade-in, used-vehicle, scheduling, or personnel decision.

Jaguar Recalls and Vehicle-Safety Complaints

Jaguar recalls are vehicle-specific. Use Jaguar’s official VIN recall search with the vehicle’s 17-character VIN. Owners can also check the NHTSA recall database.

If a recall is open, contact an authorized Jaguar retailer to confirm remedy availability and schedule the repair. Follow any stop-drive, parking, charging, or other interim safety instructions included in an official recall notice.

If you believe your Jaguar has a safety defect that has not been addressed, NHTSA also provides a vehicle-safety complaint process. A corporate-office complaint is not a substitute for emergency assistance or required safety action when a vehicle may be unsafe to drive.

Jaguar Roadside Assistance

Jaguar Roadside Assistance is available 24 hours a day at 1-800-452-4827. Jaguar states that vehicles still covered by the applicable warranty receive roadside-assistance benefits. Availability, towing destinations, reimbursement, exclusions, and charges can depend on the vehicle and program terms.

For current eligibility and coverage information, review the official Jaguar Roadside Assistance page.

Jaguar InControl Support

Jaguar InControl support can be reached at 1-877-240-8409. InControl concerns may involve account access, remote features, vehicle connectivity, subscriptions, the Remote app, activation, or stolen-vehicle services.

If a vehicle has been stolen, contact the police first and obtain a police-report number. Then follow Jaguar’s instructions through the InControl Remote app. Jaguar’s Stolen Vehicle Locator information explains the official process.

Jaguar Financial Group Contact

Jaguar Financial Group handles financing and leasing matters separately from Jaguar vehicle customer service. Use its official contact page for account documents, payoff or purchase information, messages, and other finance-account requests.

Have your account information available when contacting Jaguar Financial Group, but do not post account numbers, payment information, credit details, or financial documents in a public comment.

Jaguar Careers and Human Resources

Jaguar does not publish a general public Human Resources telephone number for the Mahwah headquarters. Employment candidates should use the official JLR North America careers page.

The careers page lists opportunities in Mahwah and other North American locations. Recruitment questions can be sent to ta****@*************er.com. Customer complaints and vehicle questions should not be sent to the recruitment team.

Jaguar and JLR Global Headquarters

Jaguar is a JLR brand, and JLR is part of Tata Motors. JLR’s current global registered office is:

Jaguar Land Rover Automotive PLC
Abbey Road
Whitley, Coventry
CV3 4LF
United Kingdom

The older Browns Lane, Allesley, Coventry address and its associated telephone information should not be used as JLR’s current registered-office contact. JLR’s corporate contact page provides current global company information.

About Jaguar and Its Competitive Position

Jaguar is a British luxury vehicle brand within JLR. JLR’s brand organization also includes Range Rover, Defender, and Discovery. The company is part of Tata Motors.

In the United States, Jaguar competes in the luxury automotive market with brands including BMW, Mercedes-Benz, Audi, Cadillac, Lexus, Porsche, and Volvo. Common areas of comparison include vehicle performance, design, technology, dealership service, warranty support, connected services, roadside assistance, and ownership costs.

Is the Mahwah Headquarters a Jaguar Factory?

No. The Mahwah, New Jersey headquarters supports JLR’s North American corporate operations and is not a vehicle-manufacturing plant. A Jaguar’s manufacturing location can vary by model and model year. Owners can check the vehicle certification label, VIN information, and official model documentation for vehicle-specific details.

Related Corporate Office and Customer-Service Resources

Frequently Asked Questions About Jaguar Corporate Office

Where is the Jaguar USA corporate office?

Jaguar USA’s corporate headquarters are located at 100 Jaguar Land Rover Way, Mahwah, NJ 07495.

What is the Jaguar corporate phone number?

The Jaguar Land Rover North America corporate switchboard is widely published as 1-201-818-8500. For vehicle or customer-service matters, call Jaguar’s official customer-service number at 1-800-452-4827.

What is the Jaguar customer-service phone number?

Jaguar customer service can be reached at 1-800-452-4827, also written as 1-800-4-JAGUAR. Select option 9 for customer service.

How do I file a complaint with Jaguar?

Begin with the authorized Jaguar retailer involved. If the matter remains unresolved, call Jaguar customer service, request a case number, and provide your VIN, retailer information, repair orders, timeline, and requested resolution through a private support channel.

What is the Jaguar Roadside Assistance number?

Call 1-800-452-4827 for Jaguar Roadside Assistance, available 24 hours a day.

How do I check my Jaguar for recalls?

Use Jaguar’s official VIN recall search or the NHTSA recall database. Recall information is vehicle-specific, so have the 17-character VIN available.

What is the Jaguar InControl support number?

Jaguar lists InControl support at 1-877-240-8409.

Who handles Jaguar financing and leasing?

Jaguar Financial Group handles financing, leasing, payoff, account documents, and related financial-service requests separately from Jaguar vehicle customer service.

Does Jaguar publish an HR phone number?

Jaguar does not publish a general public Human Resources phone number for its Mahwah headquarters. Job applicants should use the official JLR North America careers page.

Is the Jaguar headquarters address 1 or 100 Jaguar Land Rover Way?

The current official address is 100 Jaguar Land Rover Way, Mahwah, NJ 07495. Listings and images showing 1 Jaguar Land Rover Way are outdated.

Are Jaguar and Land Rover part of the same company?

Yes. Jaguar and the Land Rover-associated Range Rover, Defender, and Discovery brands are part of JLR. JLR is part of Tata Motors.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides headquarters addresses, corporate phone numbers, customer-support routes, complaint guidance, and reader reviews for major companies. We distinguish corporate-office information from vehicle support, roadside assistance, dealership service, connected services, and financial-account contacts so readers can reach the appropriate department.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Jaguar, Jaguar Land Rover North America, LLC, JLR, Tata Motors, Jaguar Financial Group, or any authorized Jaguar retailer. This page is provided for informational purposes. Addresses, phone numbers, support options, warranty terms, recall procedures, finance policies, and connected-service features may change. Verify vehicle-specific information through Jaguar’s official website or an authorized Jaguar retailer.

Jaguar Reviews, Complaints, and Feedback

Have you contacted Jaguar corporate office, customer service, Roadside Assistance, Jaguar Financial Group, InControl support, or an authorized Jaguar retailer? Share your experience below. Helpful reviews identify the model, model year, retailer location, issue type, contact route used, response time, and whether the problem was resolved.

Please do not post full VINs, account numbers, home addresses, telephone numbers, email addresses, payment information, or private documents in a public review.

Leave a Jaguar Review

Use the review form below to rate your experience with Jaguar vehicles, dealerships, corporate customer service, repairs, warranty handling, recalls, roadside assistance, financing, or InControl support.

Extremely Disappointed With Jaguar

December 13, 2022

Hello,

I have a complaint. As a lover of Jaguar automobiles, I own 2, an S type and now the XF type, I must admit that I am disappointed in the overall quality and durability of the automobile. My S type gave me all kinds of problems, but I loved it so much! My XF appeared to be of a higher quality than the S type but now that it has reached 125,000 miles, I am facing almost $7,000-$10,000 of work for bad bearings, brakes, calibers, sensors, and a dysfunctional touchscreen dash. This is absolutely ridiculous considering the price of a Jaguar. I have always prized my vehicles and did maintenance regularly. I do not know if you can assist me in any manner at all with these concerns, but I fear that my brand loyalty has come to an end. Moving forward I will never purchase another Jaguar and will strongly advise friends and family members to do the same.

Extremely disappointed,

D M W F