Grimaldi’s Pizzeria Corporate Office Headquarters

Hello, I have enjoyed coming to Grimaldi‘s over the years with my children.
Today was particularly impressed with the serve. There only four tables been used, the host asked us how many I say, “two”. She says,”I will be back to help you while she takes people to their table, but she take her time coming back as she stop to talk with the bartender. Then after we are seated, with so many unused tables. The server seem not to be in any hurry to approach our table. Many servers are just standing around. My wife has experienced the same type of service. This is the Corpus Christi location at the mall. My 13 yr old questioned me about the service. I was ready to go somewhere else.

I was at Grimaldi's Prairiefire in overland park ks, on Tuesday there was a manager Tom that was more entertained by a server named Kim than running the business. Do you always allow your management and staff to get involved?? Maybe that's why my food was slow, server was not attentive because she was to busy with Tom. And look like Tom and her were very close. I run my own business and this is not how things are ran. Not Impressed! I was from out of town and first time there. I wont be back!