Baymont by Wyndham, formerly widely known as Baymont Inn & Suites, is a midscale hotel brand owned by Wyndham Hotels & Resorts. The brand serves business and leisure travelers through a network of primarily franchised hotels located throughout the United States and selected international markets.
Guests commonly search for the Baymont Inn corporate office address or phone number when they need help with a reservation, cancellation, refund, hotel condition, billing concern, Wyndham Rewards account, missing property, employee interaction, or unresolved complaint involving a particular Baymont hotel.
How to Contact Baymont Inn Corporate Office
Baymont operates as a brand within Wyndham Hotels & Resorts. Corporate matters are handled through Wyndham’s headquarters, while reservations and guest complaints are directed through Wyndham’s reservation and customer-care departments.
- Brand Name: Baymont by Wyndham
- Formerly Known As: Baymont Inn & Suites
- Parent Company: Wyndham Hotels & Resorts, Inc.
- Corporate Headquarters Address: 22 Sylvan Way, Parsippany, NJ 07054
- Wyndham Corporate Phone Number: 1-973-753-6000
- Baymont Reservation Assistance: 1-800-337-0550
- Wyndham Reservations: 1-800-407-9832
- Wyndham Customer Care: 1-800-466-1589
- Wyndham Rewards Member Services: 1-844-405-4141
- Official Baymont Website: Baymont by Wyndham
- Guest Feedback Form: Tell Wyndham About Your Stay
- Reservation Lookup: Find or Cancel a Baymont Reservation
- Hotel Locator: Find a Baymont Hotel
- Careers: Wyndham Hotels Careers
- Franchise Information: Baymont Franchise Opportunities
- Parent Company Stock Symbol: NYSE: WH
The telephone numbers 1-973-428-9700, 1-866-464-2321, and 1-866-999-1111 appear in older Baymont directory listings. Wyndham’s current official sources instead publish 1-973-753-6000 for its corporate office, 1-800-407-9832 for reservations, and 1-800-466-1589 for customer care.
For an immediate problem during a hotel stay, contact the hotel’s front desk or general manager first. The telephone number for each independently operated property can be found through the official Baymont hotel locator.
How to Escalate a Baymont Complaint
The appropriate complaint process depends on whether the concern involves the hotel itself, a reservation, a third-party booking website, Wyndham Rewards, a refund, or a payment-card charge.
- Report the problem to the hotel’s front desk as soon as it occurs and give the staff an opportunity to inspect or correct it.
- If the front desk does not resolve the concern, ask to speak with the hotel’s general manager.
- Keep the reservation confirmation, hotel folio, receipt, room number, photographs, emails, and names of employees involved.
- State the specific resolution you are requesting, such as another room, maintenance assistance, a partial refund, a full refund, additional cleaning, or Wyndham Rewards credit.
- If the hotel does not resolve the issue, call Wyndham Customer Care at 1-800-466-1589 or submit the official “About My Stay” form.
- Ask for a customer-care case number and retain it for future calls and correspondence.
- If the reservation was made through a third-party travel site, contact both the hotel and the booking company because either party may control the payment or refund.
- If the concern involves a Wyndham Rewards account, contact Wyndham Rewards Member Services separately.
For a cleanliness, pest, maintenance, or safety concern, take clear photographs while you are still at the hotel and record when the problem was reported. Waiting until after checkout can make the complaint more difficult to investigate.
For a disputed refund, ask the hotel or booking service to provide written confirmation showing the amount, date, method, and destination of the refund. Refunds involving third-party virtual payment cards may require coordination between the hotel and the booking company.
Do not publish complete reservation numbers, payment-card numbers, room-access information, home addresses, Wyndham Rewards passwords, or other sensitive personal details in a public review.
About Baymont by Wyndham
Baymont traces its history to 1973. The hotel concept was originally associated with the Budgetel name before later becoming Baymont Inn and then Baymont Inn & Suites.
Wyndham now markets the brand as Baymont by Wyndham and positions it within its midscale hotel category. Baymont emphasizes what it calls hometown hospitality, comfortable rooms, practical amenities, and service for both leisure and business travelers.
- Brand Inception: 1973
- Current Name: Baymont by Wyndham
- Previous Names: Budgetel, Baymont Inn, and Baymont Inn & Suites
- Parent Company: Wyndham Hotels & Resorts, Inc.
- Headquarters: Parsippany, New Jersey
- Parent Company President and CEO: Geoffrey “Geoff” Ballotti
- Brand Category: Midscale hotels
- Number of Hotels: Approximately 558 as of December 31, 2025
- Number of Rooms: Approximately 41,555 as of December 31, 2025
- Primary Markets: North America and Latin America
- Business Model: Primarily independently owned and operated franchise hotels
Who Owns Baymont Inn?
Baymont is owned by Wyndham Hotels & Resorts, Inc., a publicly traded hotel franchising company listed on the New York Stock Exchange under the symbol WH.
Wyndham owns the Baymont brand, reservation system, trademarks, operating standards, and franchise platform. However, most individual Baymont hotels are owned and operated by independent franchisees.
Consumers looking for information about the parent company can visit the Wyndham Corporate Office page.
Who Is the CEO of Baymont’s Parent Company?
Geoff Ballotti is president and chief executive officer of Wyndham Hotels & Resorts. He also serves on the company’s board of directors.
Ballotti previously led Wyndham Hotel Group and Wyndham Destination Network. As CEO of Wyndham Hotels & Resorts, he oversees the company’s global franchising operations, hotel brands, development strategy, reservation systems, loyalty program, and franchisee relationships.
Are Baymont Hotels Independently Owned?
Most Baymont hotels are independently owned and operated under franchise agreements with Wyndham. This means that the local hotel owner is generally responsible for:
- Hiring and managing hotel employees
- Room cleaning and maintenance
- Local security
- Hotel-specific refund decisions
- Property conditions and renovations
- Local operating policies
- Day-to-day guest service
Wyndham provides branding, reservations, marketing, technology, loyalty-program support, training, and brand standards. Wyndham Customer Care may document and forward a complaint, but the local hotel owner may still need to approve a refund or other property-specific resolution.
Baymont Reservations and Cancellations
Guests can review or cancel many direct Baymont reservations through Wyndham’s online reservation lookup. The guest’s first name, last name, and confirmation number are normally required.
Cancellation terms can vary according to:
- The hotel
- The room rate selected
- The booking date
- The arrival date
- Whether the reservation was prepaid
- Whether the booking was made through Wyndham or a third-party travel site
- Whether the reservation included a package or promotional offer
Guests should review the cancellation deadline and penalty shown in the reservation confirmation before canceling. Some discounted or prepaid reservations may be nonrefundable.
If a reservation cannot be found online, Baymont provides 1-800-337-0550 for additional reservation assistance. Wyndham’s general reservation number is 1-800-407-9832.
How to Request a Baymont Refund
For a direct hotel charge, begin with the hotel’s general manager. For a reservation made through Wyndham, guests can also contact Wyndham Customer Care.
For a booking made through Expedia, Booking.com, Hotels.com, Priceline, or another travel service, review the payment receipt carefully. The third party may have collected the payment and may need to initiate the refund before the hotel can approve it.
When requesting a refund, retain:
- The reservation confirmation
- The final hotel folio
- The payment-card statement
- The cancellation confirmation
- The Wyndham case number
- Emails from the hotel and booking company
- Written confirmation of any refund promise
Ask how long the refund should take to appear and whether it will return directly to the guest’s payment card or to a third-party virtual card.
Baymont Hotel Amenities
Amenities vary by property, but participating Baymont hotels may offer:
- Complimentary breakfast
- Free Wi-Fi
- Guest rooms and suites
- In-room coffee
- Fitness centers
- Indoor or outdoor swimming pools
- Business centers
- Meeting rooms
- Guest laundry facilities
- Pet-friendly rooms at selected hotels
- Free parking at participating locations
Not every amenity is offered at every location. Guests should review the individual hotel page or call the property directly before booking when a particular amenity is important.
Baymont and Wyndham Rewards
Baymont participates in Wyndham Rewards. Members may earn points on qualifying stays and redeem eligible points across participating Wyndham hotel brands.
Guests with concerns involving missing points, incorrect stay credits, account access, rewards redemptions, or member rates should contact Wyndham Rewards Member Services at 1-844-405-4141.
Keep the hotel folio and reservation confirmation until all expected points have appeared in the account.
Baymont Inn Reviews, Complaints and Guest Feedback
Reviews submitted to CorporateOfficeHeadquarters.com describe a limited number of experiences at individual Baymont properties. Because most Baymont hotels are independently operated, conditions and service can differ substantially among locations.
Baymont-related complaints on the existing page have mentioned:
- Room cleanliness: Guests have described dirty bathrooms, worn furniture, unpleasant odors, and rooms that appeared poorly maintained.
- Insects and pests: Some submissions reported bugs or roaches in guest rooms and bathrooms.
- Front-desk interactions: Reviewers have criticized argumentative, dismissive, or unhelpful responses from hotel employees.
- Room-condition concerns: Complaints have included smoke odors, missing kitchen supplies, aging furnishings, and amenities that did not match guest expectations.
- Refund disagreements: Some guests reported difficulty obtaining refunds after leaving early or declining an unsatisfactory room.
- Property safety: One reviewer raised concerns about activity in or near the parking area of a particular hotel.
- Complaint follow-up: Guests have described difficulty getting a local manager or customer-service representative to provide a final resolution.
These reviews represent individual guest accounts and do not establish conditions throughout the entire Baymont system. Experiences may vary according to the hotel owner, management team, renovation status, location, staffing, and time of the stay.
Comments appearing on the page that clearly concern another Wyndham brand should not be treated as Baymont complaints. Maintaining brand-specific review summaries helps ensure that consumers and search engines receive accurate information.
Baymont’s Competitive Landscape
Baymont competes in the midscale hotel market, where travelers compare nightly rates, cleanliness, breakfast, Wi-Fi, location, loyalty programs, pet policies, pools, fitness centers, and customer service.
Three of Baymont’s major competitors include:
- Hampton by Hilton Corporate Office – Hampton competes through free breakfast, Hilton Honors, a large hotel network, business-travel amenities, and consistent brand standards.
- Holiday Inn Express Corporate Office – Holiday Inn Express competes through complimentary breakfast, IHG One Rewards, business-friendly hotels, and locations near airports, highways, and commercial areas.
- Comfort Inn Corporate Office – Comfort Inn competes through Choice Privileges, free breakfast at participating hotels, highway locations, and a broad franchise network.
Baymont also competes with other midscale and value-oriented hotel brands, including:
- Best Western Corporate Office – Best Western competes through independently operated hotels, a large international network, and multiple hotel tiers.
- La Quinta Corporate Office – La Quinta is another Wyndham-owned midscale brand competing for many of the same leisure, business, and pet-travel customers.
Related Wyndham and Hotel Corporate Office Pages
- Wyndham Hotels & Resorts Corporate Office
- La Quinta Corporate Office
- Days Inn Corporate Office
- Super 8 Corporate Office
- Hampton by Hilton Corporate Office
- Holiday Inn Express Corporate Office
- Comfort Inn Corporate Office
- Best Western Corporate Office
Additional Baymont Guest Resources
- Submit Feedback About a Baymont Stay
- Find or Cancel a Baymont Reservation
- Find a Baymont Hotel and Local Phone Number
- Wyndham Rewards Help Center
- Wyndham Contact Forms and Phone Numbers
- Wyndham Hotels Careers
- Baymont Franchise Information
Frequently Asked Questions About Baymont Inn
Where is Baymont Inn’s corporate office?
Baymont is part of Wyndham Hotels & Resorts, which is headquartered at 22 Sylvan Way, Parsippany, NJ 07054.
What is Baymont Inn’s corporate phone number?
Wyndham Hotels & Resorts’ corporate headquarters phone number is 1-973-753-6000. Corporate headquarters generally does not handle routine hotel reservations or guest complaints.
What is Baymont’s customer-service phone number?
Wyndham Customer Care can be reached at 1-800-466-1589. Guests can also submit feedback through the official “About My Stay” form.
What is Baymont’s reservation phone number?
Wyndham’s general reservation number is 1-800-407-9832. Baymont’s reservation-lookup page also provides 1-800-337-0550 for guests needing additional help.
How do I file a complaint about a Baymont hotel?
Begin with the hotel’s general manager. If the concern is not resolved, call Wyndham Customer Care or submit the online guest-feedback form. Include the hotel location, room number, stay dates, confirmation number, photographs, and requested resolution.
How do I request a refund from Baymont?
Contact the hotel if it processed the payment directly. Contact the booking company if the reservation was prepaid through a third party. Wyndham Customer Care can document and escalate the concern, but a local hotel owner or booking service may need to authorize the refund.
How do I cancel a Baymont reservation?
Use the online reservation lookup or call reservations. Review the cancellation deadline before canceling because some prepaid, promotional, or discounted rates may be nonrefundable.
Who owns Baymont?
Baymont is owned by Wyndham Hotels & Resorts, Inc. Most individual Baymont hotels are independently owned and operated by franchisees.
Who is the CEO of Baymont?
Geoff Ballotti is the president and CEO of Wyndham Hotels & Resorts, Baymont’s parent company. Wyndham does not prominently identify a separate Baymont-only chief executive officer.
Is Baymont Inn the same as Baymont by Wyndham?
Yes. Baymont Inn and Baymont Inn & Suites are former versions of the brand name. The chain is now marketed as Baymont by Wyndham.
How many Baymont hotels are there?
Wyndham reported approximately 558 Baymont hotels containing about 41,555 rooms as of December 31, 2025.
Are all Baymont hotels owned by Wyndham?
No. Most Baymont properties are independently owned and operated under franchise agreements. Wyndham owns the brand and provides reservation, marketing, technology, loyalty, and franchise services.
How do I contact a specific Baymont hotel?
Use the hotel locator on the official Baymont website. Each hotel page lists the address, local telephone number, amenities, directions, policies, and reservation options.
How do I report a cleanliness or pest problem?
Notify the front desk immediately, ask for the manager, and take photographs. If the hotel does not resolve the concern, contact Wyndham Customer Care and retain the hotel folio and case number.
How do I contact Wyndham Rewards?
Wyndham Rewards Member Services can be reached at 1-844-405-4141 for account access, missing points, redemptions, or membership questions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, executive information, and company details since 2004.
The website also gives consumers a place to share reviews, complaints, photographs, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns and show how experiences differ among independently operated hotels, franchise owners, managers, employees, and locations.
Corporate contact details, hotel ownership, telephone numbers, policies, and leadership positions can change. Visitors should verify important information through Baymont or Wyndham Hotels & Resorts before mailing documents, providing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Baymont by Wyndham, Baymont Franchise Systems, Inc., Wyndham Hotels & Resorts, or any individual Baymont hotel owner or franchisee.
Baymont, Baymont by Wyndham, Wyndham Rewards, Wyndham Hotels & Resorts, and related names and logos are trademarks of their respective owners. Corporate and hotel information is believed to be accurate at the time of publication but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations contained in consumer reviews have not necessarily been independently verified.
Share Your Baymont Inn Experience
Have you stayed at a Baymont hotel, contacted Wyndham Customer Care, requested a refund, or attempted to escalate a complaint to the corporate office? Share your experience below.
When leaving a review, consider mentioning the hotel location, approximate stay date, type of reservation, nature of the concern, whether the hotel manager responded, whether Wyndham opened a case, and whether the issue was resolved.
Do not include payment-card numbers, complete reservation numbers, Wyndham Rewards passwords, home addresses, room-access details, or other sensitive personal information.
