Blue Martini is an upscale lounge and nightlife brand known for cocktails, live entertainment, food, happy hours, bottle service, and private events. Customers commonly search for the Blue Martini corporate office, headquarters address, corporate phone number, lounge contact information, gift card assistance, event support, or a way to escalate an unresolved complaint.
Blue Martini locations use separate telephone numbers, managers, event contacts, hours, and reservation systems. A complaint involving a particular visit, charge, reservation, event, or lost item should normally begin with the lounge where the transaction occurred.
Current Florida corporate records list Blue Martini Management, LLC and Blue Martini Franchising, LLC at 1905 West Blue Heron Boulevard, P.O. Box 9015, Riviera Beach, FL 33419. Blue Martini does not currently publish one central corporate customer-service phone number on its official website. Customers should use the official Blue Martini contact form or contact the specific lounge involved.
On This Page
Blue Martini Corporate Office and Headquarters Information
- Corporate management company: Blue Martini Management, LLC
- Franchising company: Blue Martini Franchising, LLC
- Current corporate-record address: 1905 West Blue Heron Boulevard, P.O. Box 9015, Riviera Beach, FL 33419
- Corporate customer-service phone: Not currently published on the official website
- Official website: bluemartini.com
- General contact form: Contact Blue Martini
- Company information: Blue Martini Our Story
Is the Corporate Address a Customer-Service Location?
The Riviera Beach address is a corporate-record address associated with Blue Martini Management and Blue Martini Franchising. It is not advertised as a lounge, reservation desk, gift card center, product-return location, lost-and-found department, or public walk-in complaint office.
Do not visit the address expecting customer service. Do not send gift cards, payment cards, identification documents, event deposits, merchandise, or lost-property claims there unless Blue Martini provides specific written instructions.
Blue Martini Lounge Phone Numbers and Locations
Use the telephone number or contact page for the lounge involved. Location information, hours, managers, event contacts, and operating status can change, so confirm the details before traveling.
| Blue Martini location | Address | Phone and official contact |
|---|---|---|
| Fort Lauderdale, Florida | 2432 East Sunrise Boulevard, Fort Lauderdale, FL 33304 | 954-623-2583 Fort Lauderdale contact page |
| Miami–Brickell, Florida | 900 South Miami Avenue, Suite 250, Miami, FL 33130 | 305-981-2583 Miami–Brickell contact page |
| Naples, Florida | 9114 Strada Place, Suite 12105, Naples, FL 34108 | 239-591-2583 Naples contact page |
| Pointe Orlando, Florida | 9101 International Drive, Suite 1182, Orlando, FL 32819 | 407-447-2583 Pointe Orlando contact page |
| Phoenix, Arizona | 5455 East High Street, Suite 101, Phoenix, AZ 85054 | 480-638-2583 Phoenix contact page |
| Lake Charles, Louisiana | 2550 Golden Nugget Boulevard, Lake Charles, LA 70601 | 337-508-4108 Lake Charles contact page |
| Las Vegas, Nevada | Location transition—confirm before visiting | Official Las Vegas location page |
Why Is There No Single Blue Martini Customer-Service Number?
Blue Martini directs customers to its general contact form and individual lounge contacts. Each location handles its own reservations, operating hours, entertainment schedule, private events, service questions, and lost items.
For the fastest response, contact the location that processed the reservation, payment, cover charge, event agreement, bottle-service booking, or gift card transaction.
Blue Martini Contact Options by Issue
| Question or problem | Recommended contact route |
|---|---|
| General question or comment | Use the official Blue Martini contact form and select the applicable location |
| Reservation or seating | Contact the lounge named in the reservation confirmation |
| Bottle service or VIP booking | Use the location’s telephone number, reservation system, or events contact |
| Private event or group booking | Contact the events manager associated with the selected lounge and keep the written proposal or agreement |
| Restaurant bill, cover charge, or payment issue | Contact the location manager with the receipt, visit date, and last four digits of the payment card |
| Gift card problem | Contact the location where the card was purchased or declined, or use the official general contact form |
| Lost property | Call the lounge directly and provide the visit date, approximate location, and a description of the item |
| Employment | Contact the applicable location or use the employment route provided by that lounge |
How to File and Escalate a Blue Martini Complaint
A location manager is generally best positioned to investigate a reservation, cover charge, event, service, security, payment, or lost-item complaint.
- Identify the correct lounge. Record the city, address, date, and approximate time of the visit.
- Contact the location directly. Use the telephone number or contact form associated with the lounge.
- Explain the requested resolution. State whether you are requesting a corrected charge, refund review, reservation adjustment, deposit review, gift card investigation, return of property, or written response.
- Ask for the manager. Request the general manager, events manager, or manager responsible for the transaction.
- Request a reference number. Record the representative’s name, department, date, time, and promised follow-up.
- Submit the general contact form. If the location does not respond, use Blue Martini’s official contact form and select the relevant location.
- Preserve supporting documents. Keep receipts, reservation confirmations, event agreements, payment records, photographs, and previous messages.
- Use the corporate-record address only when appropriate. Written corporate correspondence may be directed to the Riviera Beach address, but it is not a substitute for contacting the lounge that handled the transaction.
What to Include in a Blue Martini Complaint
- Your name and safe contact information
- The Blue Martini location involved
- The date and approximate time of the visit or event
- The reservation name or confirmation number
- The receipt, check, or event-agreement number
- The amount charged or disputed
- The names or roles of employees already contacted
- A concise timeline of what happened
- Copies of relevant receipts, confirmations, photographs, or messages
- The specific resolution requested
Do not include a complete payment-card number, card security code, gift card PIN, password, government identification number, home address, or unrelated private information in an ordinary email, contact form, or public review.
Common Blue Martini Customer-Service Issues
Reservations, Seating, and Entry
Reservation and entry policies can differ by location, evening, special event, and type of booking. A reservation may not guarantee immediate admission, a particular table, or a specific seating arrangement unless those details appear in the confirmation.
Keep the confirmation and contact the lounge before arrival if the group size, arrival time, age requirements, dress expectations, or seating request changes.
Cover Charges and Special Events
Cover charges may differ based on the location, night, entertainment, arrival time, or special event. Ask whether a cover charge, ticket, minimum purchase, or service fee applies before confirming a booking.
For a dispute, retain the advertisement, ticket, reservation confirmation, and receipt.
Bottle Service, VIP Tables, and Deposits
Bottle-service and VIP arrangements may include a deposit, minimum spend, taxes, gratuity, service charges, cancellation terms, arrival deadline, and table-release policy.
Review all terms before submitting payment. Ask the event or VIP representative to confirm the total required amount and cancellation policy in writing.
Restaurant Bills, Tips, and Card Authorizations
Compare the final receipt with the posted payment-card transaction. A pending authorization can differ from the final charge and may take time to update.
If the final posted amount is incorrect, contact the lounge with the visit date, receipt, disputed amount, and last four digits of the card. Allow the location an opportunity to investigate before opening a payment-card dispute, unless the card may be compromised or the charge is unauthorized.
Gift Card Problems
Gift card complaints may involve activation, an incorrect balance, a damaged card, unsuccessful redemption, or uncertainty about participating locations.
Keep the original purchase receipt and the physical or electronic card. Do not post the full card number or PIN publicly. Contact the location where the card was purchased or declined and use Blue Martini’s general contact form if additional review is needed.
Private Events and Group Bookings
Private-event complaints may involve deposits, cancellations, guest counts, food and beverage minimums, reserved areas, staffing, entertainment, service charges, or final invoices.
Review the signed proposal or event agreement before escalating the complaint. The events manager who prepared the agreement should normally be the first contact.
Lost Items
Contact the lounge promptly and provide:
- The visit date and approximate time
- The area where the item may have been left
- A detailed description
- A serial number or identifying feature when applicable
- Safe return contact information
Do not travel to the corporate-record address for lost property. Lost-and-found matters are handled by the individual lounge.
Accessibility and Accommodation Requests
Contact the location before visiting to discuss an accessibility accommodation, seating need, or entry question. Explain the requested accommodation without providing unnecessary medical details.
About Blue Martini
Blue Martini describes itself as combining a sophisticated lounge atmosphere with the familiarity of a neighborhood bar. Its venues offer cocktails, martinis, wine, spirits, light food, live entertainment, happy hours, bottle service, and private-event options.
The current official location menu identifies markets that include:
- Fort Lauderdale, Florida
- Miami–Brickell, Florida
- Naples, Florida
- Pointe Orlando, Florida
- Lake Charles, Louisiana
- Phoenix, Arizona
- Las Vegas, Nevada, subject to the location transition described above
Individual locations may be operated through different Blue Martini-related companies or venue arrangements. That is another reason property-specific complaints should begin with the lounge involved.
Blue Martini Competitors and Related Corporate Office Pages
Blue Martini competes with restaurant-and-entertainment venues, sports bars, lounges, casual-dining chains, and hospitality brands. Related corporate office pages include:
- Wolfgang Puck Corporate Office
- Hooters Corporate Office
- Dave & Buster’s Corporate Office
- Twin Peaks Corporate Office
- Yard House Corporate Office
Blue Martini Reviews, Complaints, and Customer Feedback
Customer experiences can vary by Blue Martini location, event, manager, entertainment schedule, reservation type, and time of visit.
When leaving a Blue Martini review below, consider including:
- The city and lounge location
- The date and approximate time of the visit
- Whether the issue involved entry, reservations, bottle service, food, drinks, billing, security, an event, a gift card, or lost property
- Which telephone number or contact route was used
- Whether a manager responded
- How long the response took
- Whether the complaint was resolved
Do not publish payment-card numbers, gift card numbers, reservation credentials, private phone numbers, home addresses, employee personal information, or private correspondence.
Frequently Asked Questions About Blue Martini Corporate Office
Where is the Blue Martini corporate office?
Current 2026 Florida corporate records list Blue Martini Management, LLC and Blue Martini Franchising, LLC at 1905 West Blue Heron Boulevard, P.O. Box 9015, Riviera Beach, FL 33419.
What is the Blue Martini corporate phone number?
Blue Martini does not currently publish one central corporate customer-service number on its official website. The older number 561-820-8071 appears in historical corporate-office listings but is not confirmed by the current Blue Martini website.
Is 477 South Rosemary Avenue still the Blue Martini headquarters?
Current corporate records use the Riviera Beach address. The Rosemary Avenue address should be considered an older Blue Martini corporate address.
How do I contact Blue Martini customer service?
Use the official Blue Martini contact form and select the relevant location. For a reservation, charge, lost item, event, or service complaint, contact the lounge directly.
How do I complain about a Blue Martini location?
Contact the lounge manager with the location, visit date, receipt or reservation information, previous contacts, and the resolution requested. Use the general Blue Martini contact form if the location does not respond.
How do I contact Blue Martini about a private event?
Use the location’s events or reservation contact. Keep the proposal, agreement, deposit receipt, guest count, cancellation terms, and previous correspondence.
How do I dispute a Blue Martini charge?
First compare the posted transaction with the final receipt and contact the lounge manager. Provide the date, amount, receipt information, and last four digits of the card. Contact the card issuer promptly if the transaction is unauthorized or the card may be compromised.
How do I report a lost item?
Call the Blue Martini location where the item was lost. Provide the visit date, approximate time, area of the lounge, and a detailed description.
How do I resolve a Blue Martini gift card problem?
Contact the lounge where the gift card was purchased or declined. Keep the original receipt and do not publish the complete gift card number or PIN. The general Blue Martini contact form can be used for additional assistance.
Is the Blue Martini Las Vegas location open?
Blue Martini’s official Las Vegas page states that the former location closed and that a new Las Vegas Strip location was announced for 2026. Check the official Las Vegas page for the latest address and operating status before visiting.
How old do you have to be to enter Blue Martini?
Blue Martini locations are generally intended for guests age 21 and older. Confirm identification, entry, and age requirements with the specific location before visiting.
Why Trust This Blue Martini Corporate Office Information?
This page prioritizes current Blue Martini contact pages and 2026 Florida corporate records over older corporate-office directories. The corporate-record address, location addresses, location phone numbers, and operating-status information were checked against current official or government sources.
Addresses, phone numbers, operating hours, managers, and location status can change. Confirm important information through an official Blue Martini location page before visiting, mailing correspondence, making a deposit, or sharing sensitive information.
CorporateOfficeHeadquarters.com is an independent corporate-office information and consumer-review website. It is not affiliated with, endorsed by, or operated by Blue Martini, Blue Martini Management, LLC, Blue Martini Franchising, LLC, or any individual Blue Martini location.
Have you contacted a Blue Martini lounge, events manager, location manager, or corporate office? Share your experience below, including the location and contact route used, while keeping private payment and personal information out of your review.