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Breezeline corporate office is located in Miramar, Florida. Breezeline provides residential and business internet, television, Home Phone, mobile, and related communications services. Below are the current Breezeline headquarters address, customer service numbers, outage resources, complaint steps, ownership information, and customer review section.
Quick answer: Breezeline lists its corporate office at 10785 Marks Way, Miramar, FL 33025. Residential Internet, TV, Home Phone, billing, and cancellation support can be reached at 1-888-536-9600. Breezeline also provides 24-hour live chat and online support through its official website.
How To Contact Breezeline Corporate Office Headquarters
Breezeline Headquarters and Contact Information
- Company: Cogeco US Finance, LLC, doing business as Breezeline
- Breezeline Corporate Office Address: 10785 Marks Way, Miramar, FL 33025
- Customer Correspondence Address: 3 Batterymarch Park, Suite 200, Quincy, MA 02169
- Corporate Office Phone Number: Breezeline does not publish a separate corporate telephone number on its current corporate information page
- Residential Customer Service: 1-888-536-9600
- Breezeline Mobile Customer Care: 1-855-811-5188
- Business Customer Support: 1-877-435-2227
- Business Internet Sales: 1-888-684-6595
- Live Chat and Customer Contact: Breezeline Contact Us
- Outage Checker: Check a Breezeline outage
- Equipment Returns: Start a Breezeline equipment return
- Careers: Breezeline Careers
- Official Website: Breezeline.com
- Parent Company: Cogeco Communications Inc.
- Parent Company CEO: Frédéric Perron
- Parent Company Stock Symbol: CCA on the Toronto Stock Exchange
Address clarification: Breezeline’s current corporate page identifies 10785 Marks Way in Miramar as its corporate office. Breezeline’s legal terms and FCC information use 3 Batterymarch Park in Quincy for certain notices and written correspondence. Neither address should be treated as a retail customer-service center or equipment-return location. Use Breezeline’s official return process for modems, gateways, television boxes, remotes, and other equipment.
Breezeline Customer Service and Complaints
Residential customers should call 1-888-536-9600 for assistance with Internet, television, Home Phone, billing, account access, moving service, cancellations, equipment charges, technician appointments, and unresolved customer-service concerns.
Breezeline advertises 24-hour live chat and online support. The company also describes its technical support as available 24 hours a day, 365 days a year. Billing, sales, retention, cancellation, mobile, and other specialized telephone departments may follow different schedules.
For a more detailed breakdown of support departments, outage help, billing disputes, cancellations, and equipment returns, visit the updated Breezeline Customer Service: Internet, Billing & Outages guide on CustomerServiceNumbers.com.
How To Escalate a Breezeline Complaint
- Contact the correct department. Residential, mobile, and business accounts use separate support teams.
- Request a case number. Record the date, time, representative’s name, and any action or credit that was promised.
- Ask for supervisor review. Clearly describe the unresolved problem and the specific result you are requesting.
- Use live chat when appropriate. Save a copy or screenshot of the complete conversation.
- Provide supporting records privately. These may include bills, payment confirmations, outage records, speed tests, appointment details, photographs, or equipment-return tracking.
- Request written confirmation. Document cancellations, refunds, credits, service changes, payment arrangements, and returned equipment.
- Consider an outside complaint. Unresolved Internet, television, billing, equipment, or telephone concerns may be submitted through the FCC Consumer Complaint Center. State consumer-protection offices or local cable authorities may also be relevant.
Breezeline Internet Outages and Technical Problems
Customers experiencing a complete outage should first open the official Breezeline outage checker and enter their service ZIP code. Customers can also sign in to their account, use online support, open live chat, or call 1-888-536-9600.
Before contacting technical support, record:
- When the interruption began
- Which services and devices are affected
- Any outage notice or estimated restoration time
- Modem, gateway, or router status lights
- Troubleshooting steps already completed
- Wired and wireless speed-test results
- Previous support case numbers
- Technician appointment or work-order information
A normal equipment restart is different from a factory reset. Pressing and holding a modem or router reset button may erase customized network names, passwords, and settings. Customers should not perform a factory reset unless Breezeline specifically recommends it.
Breezeline Billing and Unexpected Charges
A Breezeline bill may change because a promotional price ended, a rate changed, equipment was added, an automatic-payment discount was removed, television programming changed, a payment was late, or unreturned equipment was charged to the account.
Compare the current statement with the previous bill and identify the exact disputed line item. Ask the representative to explain when the charge began, whether it will recur, and when any promised adjustment will appear. Breezeline’s current FCC information states that billing errors and requests for credits should generally be reported within 30 days of receiving the affected bill.
Canceling Breezeline Service
Residential customers can request cancellation by calling 1-888-536-9600. Before ending service, confirm:
- The final service date
- Whether billing continues through the end of the billing cycle
- Whether a promotional commitment or termination charge applies
- Which equipment must be returned
- The equipment-return deadline and approved method
- How the final bill or refund will be delivered
- The cancellation confirmation or case number
Breezeline Mobile customers should contact Mobile Customer Care at 1-855-811-5188. Customers transferring a mobile number should normally allow the new carrier to complete the number transfer before canceling the old line.
Returning Breezeline Equipment
Use the official Breezeline equipment-return process to determine which devices must be returned. Photograph the equipment and its serial numbers, follow the approved shipping instructions, and retain the receipt and tracking information until the final bill shows that every required device has been removed from the account.
Do not take residential or business equipment to a Breezeline corporate-office address. Breezeline specifically directs customers to use its authorized return procedure.
Breezeline Home Phone and E911
Breezeline Home Phone depends on electrical power and network equipment. Phone and E911 service may not work during an Internet interruption, equipment failure, or extended power outage without compatible backup power.
Customers who move their Home Phone equipment should update the registered service address. Dial 611 from a working Breezeline line or call customer service for help. An incorrect registered address could direct emergency responders to the wrong location. Maintain an alternate method of calling 911 during a power or network outage.
Account and review safety: Never publish a Breezeline account number, service address, telephone number, email address, password, account PIN, payment-card information, one-time verification code, equipment serial number, complete bill, or legal document in a public comment. Breezeline states that it does not request sensitive personal information by email. Open Breezeline.com directly or call the number shown on the official website or current bill when a message appears suspicious.
Is Breezeline the Same as Atlantic Broadband?
Yes. Atlantic Broadband announced that it was changing its name to Breezeline in January 2022. The rebrand followed expansion and acquisition initiatives that extended the company beyond its earlier East Coast footprint.
Atlantic Broadband was formed in 2003. Cogeco completed its acquisition of the company in 2012, establishing Cogeco’s United States broadband operations. Breezeline is now operated by Cogeco US and is a subsidiary of Cogeco Communications Inc.
Breezeline currently says it provides residential and business Internet, television, and Home Phone services in 12 states: Connecticut, Delaware, Florida, Maine, Maryland, New Hampshire, New York, Ohio, Pennsylvania, South Carolina, Virginia, and West Virginia. Product availability, network technology, speeds, pricing, and support options depend on the service address.
Breezeline’s Position in the Internet and Telecommunications Industry
Breezeline competes with national and regional cable, fiber, fixed-wireless, satellite, mobile, and telephone companies. Competition varies substantially by city and service address.
Relevant competitors and related COH corporate-office resources include Optimum, Mediacom, Frontier Communications, Spectrum, and Xfinity. Local fiber providers and wireless home-internet services may also compete with Breezeline in individual markets.
Breezeline Corporate Office Reviews and Complaints
Because this is a new CorporateOfficeHeadquarters.com page, there are not yet visible COH reader reviews to summarize. Readers are invited to share first-hand experiences involving Breezeline Internet, television, Home Phone, mobile service, business service, billing, outages, technicians, cancellations, equipment returns, refunds, or complaint escalation.
A helpful review should include the city and state, service involved, support route used, whether a case was opened, how long assistance took, and whether the problem was resolved. Reviews should describe personal experiences without publishing private account information.
Frequently Asked Questions About Breezeline
Where is the Breezeline corporate office?
Breezeline currently lists its corporate office at 10785 Marks Way, Miramar, FL 33025. The company also uses 3 Batterymarch Park, Suite 200, Quincy, MA 02169 for certain correspondence and legal notices.
What is the Breezeline customer service number?
The Breezeline customer service number for residential Internet, TV, Home Phone, billing, and account assistance is 1-888-536-9600.
Is Breezeline customer service open 24 hours?
Breezeline advertises 24-hour live chat and online support, along with 24/7/365 technical support. Specialized telephone departments may have different operating hours.
How do I check for a Breezeline outage?
Open the official Breezeline outage checker, enter the service ZIP code, and sign in when account-specific information is required. Customers can also contact online support or call customer service.
Who owns Breezeline?
Cogeco US operates under the Breezeline name and is a subsidiary of Cogeco Communications Inc. Frédéric Perron is the president and chief executive officer of Cogeco Inc. and Cogeco Communications Inc.
Was Breezeline previously Atlantic Broadband?
Yes. Atlantic Broadband changed its brand name to Breezeline in January 2022. Older bills, equipment, email addresses, agreements, or online references may still contain the Atlantic Broadband name.
Can I return equipment to the Breezeline corporate office?
No. Breezeline directs customers to use its official equipment-return process instead of delivering equipment to a corporate-office location.
How do I file an unresolved complaint against Breezeline?
Begin with the appropriate Breezeline support department, request a case number, ask for supervisor review, and retain all supporting records. If the matter remains unresolved, the FCC Consumer Complaint Center or an applicable state or local consumer agency may be able to review the complaint.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate addresses, headquarters information, company phone numbers, complaint guidance, and public review pages since 2010. Information is reviewed using official corporate websites, company support pages, regulatory materials, investor information, government resources, and other reliable public sources.
Contact information, leadership, service availability, operating hours, prices, and complaint procedures can change. Verify important information directly with Breezeline before sending payments, equipment, confidential records, legal notices, or personal information.
Page Update Note
This Breezeline corporate office page was created on August 28, 2026. It includes Breezeline’s current corporate and correspondence addresses, separate residential, mobile, and business support numbers, the official outage and equipment-return routes, current Cogeco ownership and leadership information, the Atlantic Broadband name history, complaint guidance, and related telecommunications resources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information and review website. It is not affiliated with, endorsed by, or sponsored by Breezeline, Cogeco US Finance, LLC, Cogeco Communications Inc., Atlantic Broadband, the FCC, or any Breezeline office, store, service center, contractor, or regulator. Company names, trademarks, and logos belong to their respective owners.
Share Your Breezeline Experience
Have you contacted Breezeline about an outage, slow Internet, billing increase, technician appointment, equipment return, cancellation, refund, television service, Home Phone, Mobile, business service, or an unresolved complaint? Share your experience below to help other readers understand how Breezeline responds to customer concerns.
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