Where is Optimum Corporate Office Headquarters HQ 

Your online states you service my address for internet and take my order request, yet….your customer service stated no.

You can not get help. I waited two hours today and gave up. Tonight I have waited like 45 minutes and then it goes to a fast busy. Yesterday I got a representative and we went through the whole process and it was decided that the set-top box was bad and for me to take it to cobbs corner optimum shop and exchange it. This is twice that I have been sent up there and they tell me that they do not keep any set-top boxes and that a repairman has to come out and change the box. Finally at 9:42 tonight I got a representative and a repairman is scheduled out 2 days later to change the box. I also went on line to contact the corporate office and found that the number that is given out is the repair number so you can not contact anyone. Bad business. You state that you are an excellent company and take care of the customers but this is not true in Rocky Mount, NC.

Good morning, after receiving the worst customer care from a company, and having no managers ever follow up with my problem, I am now asking you for help. The third group of workers who came to “fix” my ongoing trouble with my cable decided to throw all the old wires & wrappers in my backyard. I am attaching a picture. I have contacted my local building inspector too.