Buick Corporate Office Headquarters

I purchased a 2020 Encore in Oct. 2020. There is leakage by the top of the car by the hatch. I took it in to be checked. The guy looked at it, said they couldn't put in more seal. I was worried about the water coming into the car like that. He told me not to worry, that it was covered by my warranty. Warranty covers rust??? Also paid extra for a policy for small scratches, and ended up paying out of pocket for a scratch repair. I love my car, but this leakage really bothers me. M. Barry

I have a 2013 Buick Regal and couple week ago I turn because the dashboard lights was flickering and also the engine light was on. After the Buick service deparment of Augusta GA fix it two week later the flickering came back. I went back to the dealer services department and told me that the problem that complained was for the engine light been on. It was noted in the work order about the flickering issue and after paying almost $800. Now I have the car back in the dealer hopping to fix the problems I don't fill that I have to pay more money for something they assure me that the problems was fix.

Purchased a 2018 Encore I noticed that the rear bumper on the driver's side was not flush. When I pushed the bumper in you hear and feel it click in only to have it ooze out again. I brought it to the dealer Barlow Buick and the service department told me I had to go to a body shop to have it looked at. They told me that my car might have been hit. I told the service adviser that nothing touches my car other then water when I wash it. The service would not address the issue any further so I took it to a body shop who looked at it and asked me if I had a few minutes. He took the car and within 5 minutes my concern was solved and at no cost to me. Dealerships promise the world to make a sale but don't deliver. (By the way the Body Shop was Coury's located in Barnegat, NJ 08005) Always reliable and do exceptional work.

we have a Buick 2010 Lacrosse with only 44000 miles on and it is in tip top shape! However it has been stalling out while driving down the expressway at 70 miles per hour and suddenly looses power, cant do anything!!!! What does a person do at that speed with traffic esp semis behind you?? this is a very very serious matter someone could be killed. We were told it is an Internal Mode Switch that makes it suddenly loose power while driving and is VERY expensive to replace. COME ON Buick is that why we are seeing all thes new Buicks on the parking lot for sale???
Shouldn't Buick be standing behind this problem with a recall??? Something needs to be done before someone is killed or seriously injured!! Very disguisted and will NEVER buy another buick AGAIN!!!!

I am so disgusted with Buick now. Will NEVER buy another one again..and making sure no family members put themselves in one either! We had 3 Buick lesabres. (2) 2001 and (1) 2004. Each one stalled repeayedly while driving!! Coincidence? Think NOT! THE 1st one the mechanic could not figure out the issue…we ended up scraping that one after finding a break in the frame. 2nd one was at the mechanics for months (on and off) without the repeated stalling issue being fixed after replacing so many parts. Got rid of that one after it stalled on a main road (55 miles per hour) trying to make a left turn off this main road and it STALLED with traffic coming in the opposite direction! I could have been KILLED! My husband has the 2004 Buick Lesabre and this week it is now repeatedly STALLING while driving. Been to mechanics twice, parts being replaced and on the way to work today… it STALLED repeatedly again. This is an issue and I believe Buick knows what is making their cars do this. They should let the public know what to replace instead of having to replace part after part hoping for a fix. I checked on line and A LOT of people are having this problem with BUICKS. This corporation should be ashamed. Makes me wonder…how many accidents, causing casualties, involved Buicks? Maybe the Buick stalling was the reason for the casualty? Like I said at the beginning…we have (had) 3 Buick Lesabres and EACH ONE has stalling issues? It is NOT a coincidence. It's a pattern.

Just want to say that we are leasing a Buick Envision. We traded in a GMC for this car that is the worst! We have been having issues with it since day one. Can't seem to get any of these problems fixed. I tell everyone I see or anyone that asks us about this car NOT to Buy, Lease or even think about it. I will never ever buy another Buick if this is the way you treat your customers. The backup camera goes black in the middle of the day. Forget about getting the back gate open with you foot. Simply does not work. Now the seat vibrates even if nothing is coming when you backup. Also the latest the horn beeps when you lock the doors.

I purchased a used 2006 Rainier with 130,000 miles on it. It was a one owner and was in excellent condition. I was so very excited to get this gem. I am on a limited budget had just moved my 60 year old husband to a supportive living facility 78 miles away and needed a reliable vehicle that would be safe to get me to work daily and to see him every weekend. Realizing that a vehicle with that many miles would need some maintenance let me tell you I have never been so disappointed. I bought this in Oct and have had it in for 1 recall and 5 repairs since I have purchased it. Between having to put the repairs on a charge card and being upside down in value I can't trade it in and don't trust it but have no choice. The Chevy dealer in Bourbonnais Il did my recall….the office girl was nice but what a joke. My drivers door clip was fixed once then it and the drivers side passenger door quit working and they wanted 700 to fix. I have already paid 1600 in repairs. I know it's a let the buyer beware market but when a single middle aged woman is taken for such a ride and all she wants to do is go to work, see her sick husband and go to church. It's sad. I thought Buick was a good product? and was proud to be an owner of one but I will never buy a Buick again.

Absolutely cannot believe that I bought a 2012 Buick Verano and in less than a month the transmission is making noise when shifting from 1st to second. The dealership has had my car for a week and they hear it also, but say they can do nothing about it… They tell me that they will give me a piece of paper "a Bulletin issued from Buick" that states that they grinding noise I am hearing is not a problem, and that I PROBABLY will not have any problems with it. I own a 2004 Buick Regal with 229,000 miles on it. It is more reliable than this car. Buick is definitely not the same as it used to be. Cutting corners at my expense. Merry Christmas, Buick. You get all of my hard earned money. I will NEVER purchase a Buick again! Linda Moss

Previous comment about 2004 LaSabre from me, the Unknown.

Don't get me wrong, I love Buick. But your advertisers really got it wrong. In your current ads, they have said, in effect, that Buick looks just like all the others on the road. They should have capitalized on the Buick emblem that I have recognized for most of my 87 years. For them, you blew it.

2015 avenir concept seen it a philly car show. ..Please please make this car it's hot

As usual Disney coverage of the Rose Bowl is So artistic they cant show the plays. Boooooo
to ESPN and Disney.

A friend of mine has a Buick & he went to have warranty work done but was told it was not under warranty as the car warranty starts when the car is delivered to the dealership not when he bought it. Sounds wrong to me.

where can I go to have a replica of an old classic buick model built with a brand new engine? price doest really matter right now…is it even possible?

I have a Buick Rendev and now it has a leak at the gas tank. I was informed there was a recall (no one informed me) and that it ran out 4/2013. My car was serviced by a Buick dealer over the last two yrs. and the dealership did not advise of any recall either. This is just wrong! Advise what I am to do about this, please.