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Acura USA Corporate Office Headquarters HQ 

How To Contact Acura Corporate Office Headquarters

American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746 USA
Corporate Phone Number: 1-800-999-1009
Fax Number: 1-310-783-3023
Customer Service Number: 1-800-382-2238

Attn. Acura Corp. Office - Gas mileage on RDX is not good

Rated 2 out of 5
September 11, 2023

I love my Acura RDX! However, something needs to be done about the gas mileage. Please don’t tell me to buy electric! I don’t want it! I’m surprised at Honda Motor Company at this rating on this vehicle. Perfect in every other way. I’m not the only one!!!

Renee Monaco

Attn Acura Complaint Department

Rated 3 out of 5
March 29, 2023

This is the worst customer service I have ever encountered in my entire life from Acura Client Relations. I am writing to express my frustration with the lack of assistance and resolution concerning my leased 2020 Acura MDX. It has been nine months since I was in an accident, and due to a national parts shortage on the Acura manufacturer, my car still remains unfixed. As a single mother of two small children, I rely on having a vehicle to transport myself and my children to work, school, and appointments. The current situation has caused great inconvenience and financial strain on our household. Not only am I paying $450 a month for a car that I cannot drive, but I am also paying $200 for insurance and just paid $470 for tags. I have been walking in the freezing cold weather, borrowing cars, and paying out of my pockets for bus, Ubers, and Lyfts. I have reached out to Acura Client Relations for over a month since February 16th, 2023, requesting a supervisor to assist me in finding a resolution, and I am yet to receive a response. My case manager, Steven, informed me that they cannot buy back my car and that he cannot offer a resolution. I was unaware that I had requested a car buyback. I just want a solution and a car to drive while I make my monthly payments. I have tried to be patient and understanding regarding this matter, but the lack of customer service I have received from Acura is unacceptable. I am a loyal customer, having been leasing my car from Acura for years, and feel disheartened by the treatment I have received. My current situation is causing me a great deal of stress and anxiety, and I cannot continue to make payments for a car that I am unable to use any longer. Therefore, I am asking for your help in this matter. I request that my vehicle be repaired in a timely manner or that Acura provide me with a comparable vehicle while my car is being repaired. At the least, I would like to have a representative speak with me to discuss adequate measures that can be taken. But I can not even get a call back!

Jessica Diangson
Corporate Office Headquarters