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Acura Corporate Office 

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Acura corporate office is located in Torrance, California. As a leading player in the luxury automotive industry, Acura is known for its advanced engineering, performance, and design. This post provides comprehensive details about Acura USA, highlighting their corporate address, contact information, and an overview of the company’s vehicles and market presence.

Contacting Acura USA Corporate Office Headquarters HQ

Acura USA Headquarters: An Overview

Acura Corporate Office

Maps and Directions To Acura Corporate Headquarters

Acura USA’s Role in the Luxury Automotive Sector

Acura, the luxury vehicle division of Honda, is renowned for its range of premium vehicles that combine performance, technology, and refined design. With a lineup including sedans, SUVs, and the iconic Acura NSX supercar, Acura USA caters to a discerning clientele seeking a blend of reliability, innovation, and luxury in their vehicles.

The Competitive Landscape of Luxury Vehicles and Acura’s Position

In the luxury automotive market, Acura USA competes with established brands such as BMW, Mercedes-Benz, Land Rover, Jaguar, Tesla and Lexus. Acura sets itself apart with its focus on cutting-edge technology, driving dynamics, and a unique approach to luxury that emphasizes precision-crafted performance. Acura’s commitment to quality and customer satisfaction, along with its reputation for reliability, allows the brand to maintain a competitive stance in the luxury car market.

Acura’s Dedication to Innovation and Excellence

Acura is dedicated to continuous innovation in automotive design and engineering. The brand invests heavily in research and development to enhance vehicle performance, safety, and environmental sustainability. This commitment to excellence is evident in Acura’s advanced safety features, sleek design, and efforts to introduce electrification in its vehicle lineup.

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Sharing Your Experience with Acura USA

We welcome your insights and experiences with Acura USA’s vehicles, customer service, and dealership network. Your feedback helps others gain a better understanding of the company’s operations and its commitment to delivering luxury vehicles with advanced technology and performance.

Lack of Customer Care From Acura

January 5, 2024

Acura could care less about customer relations. No one addresses your issues or returns your calls. I was told to contact the general manager at the dealership who won’t even come out to talk to me. If he runs a terrible dealership why would I want to talk to him? This is by no stretch a luxury car experience.

Laurie Naparsteck

Acura Terrible Sales Department

December 26, 2023

My Wife and I recently purchased a 2021 RDX from Northeast Acura in Upstate NY. We were given a salesman who spoke like he had been there for a while, only to find out later he was a new employee. We saw an RDX on the website that we were interested in, but weren’;t able to see as they said it was getting detailed. My wife test-drove a similar RDX and liked it. Our last two vehicles were Lexus and Volvo SUVs. Our Volvo was a trade-in and we were that if we wanted the RDX online we were going to have to put a nonrefundable deposit on it. We were told the price and then told another $4000 would have to be added to make it Certified Preowned. I was first told there was no negotiating. but when I told the sales manager Steve that I wasn’t getting enough for my trade-in and I could go to my local Honda dealership and buy a new vehicle tomorrow, magically I was able to get the RDX for the original price. We picked the vehicle up a few days later. The RDX needed new tires and brakes. Steve was able to get a little satisfaction by putting cheaper tires on the RDX and reusing brake pads. When picking up the RDX I was able to see a small dent in the rear of the RDX that should have been picked up in the 184 point inspection, as well as a broken center console latch. What gets me mad is our salesman Scott had told us our RDX had a car starter which it didn’t, but we now know about Scott’s heart attack, his divorce, and his recent move! AcuraLink could be used to start the RDX, for a cost of course. Well, after going through the app process and talking to customer service, every time we tried to start the RDX, it would not, saying there was a problem on their end. We ended up having to buy a starter for$750! I don’t know how this is going to work out in the end, but I would have expected a much better experience. Especially when paying cash and not financing. That place needs some training for sure!

William Rourke

Attn. Acura Corp. Office - Gas mileage on RDX is not good

September 11, 2023

I love my Acura RDX! However, something needs to be done about the gas mileage. Please don’t tell me to buy electric! I don’t want it! I’m surprised at Honda Motor Company at this rating on this vehicle. Perfect in every other way. I’m not the only one!!!

Renee Monaco

Attn Acura Complaint Department

December 13, 2022

This is the worst customer service I have ever encountered in my entire life from Acura Client Relations. I am writing to express my frustration with the lack of assistance and resolution concerning my leased 2020 Acura MDX. It has been nine months since I was in an accident, and due to a national parts shortage on the Acura manufacturer, my car still remains unfixed. As a single mother of two small children, I rely on having a vehicle to transport myself and my children to work, school, and appointments. The current situation has caused great inconvenience and financial strain on our household. Not only am I paying $450 a month for a car that I cannot drive, but I am also paying $200 for insurance and just paid $470 for tags. I have been walking in the freezing cold weather, borrowing cars, and paying out of my pockets for bus, Ubers, and Lyfts. I have reached out to Acura Client Relations for over a month since February 16th, 2023, requesting a supervisor to assist me in finding a resolution, and I am yet to receive a response. My case manager, Steven, informed me that they cannot buy back my car and that he cannot offer a resolution. I was unaware that I had requested a car buyback. I just want a solution and a car to drive while I make my monthly payments. I have tried to be patient and understanding regarding this matter, but the lack of customer service I have received from Acura is unacceptable. I am a loyal customer, having been leasing my car from Acura for years, and feel disheartened by the treatment I have received. My current situation is causing me a great deal of stress and anxiety, and I cannot continue to make payments for a car that I am unable to use any longer. Therefore, I am asking for your help in this matter. I request that my vehicle be repaired in a timely manner or that Acura provide me with a comparable vehicle while my car is being repaired. At the least, I would like to have a representative speak with me to discuss adequate measures that can be taken. But I can not even get a call back!

Jessica Diangson
Corporate Office Headquarters