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  • Cambria Hotels Corporate Office: Headquarters & Phone

Cambria Hotels Corporate Office: Headquarters & Phone 

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Cambria Hotels is an upscale hotel brand owned by Choice Hotels International. Cambria does not maintain a separate public corporate headquarters from Choice Hotels, so corporate inquiries for the brand are handled through the Choice Hotels headquarters in North Bethesda, Maryland.

This page provides the current Cambria Hotels corporate office address, headquarters phone number, reservations and customer-service contacts, Choice Customer Relations information and complaint-escalation resources.

Important headquarters update: Older Cambria corporate listings identify 1 Choice Hotels Circle in Rockville, Maryland. Choice Hotels has since moved its corporate headquarters to 915 Meeting Street, North Bethesda, MD 20852. The corporate phone number, 301-592-5000, remains current.

Cambria Hotels Corporate Office Headquarters

  • Brand: Cambria Hotels
  • Parent Company: Choice Hotels International, Inc.
  • Cambria / Choice Hotels Headquarters Address: 915 Meeting St, North Bethesda, MD 20852, USA
  • Cambria Corporate Office Phone Number: 301-592-5000
  • Cambria Hotel Reservations: 1-877-424-6423 — available 24/7
  • Choice Customer Relations / Cambria Complaints: 1-800-300-8800 — available 24/7
  • Guest Relations Mailing Address: Choice Hotels International, Attn: Guest Relations Service Center, 18615 N Claret Drive, Scottsdale, AZ 85255
  • Choice Privileges Reservations: 1-800-521-2121
  • Choice Privileges Service Center: 1-888-770-6800
  • Hearing Impaired: 711
  • Cambria Hotels Website: Cambria Hotels
  • Choice Customer Support: Choice Hotels Customer Support
  • Choice Privileges: Choice Privileges
  • Careers: Choice Hotels Careers
Choose the correct Cambria contact: Call 301-592-5000 for the Choice Hotels corporate headquarters. Use 1-877-424-6423 for Cambria reservations. For a complaint about a completed hotel stay or an issue the property has not resolved, contact Choice Customer Relations at 1-800-300-8800.

Where Is Cambria Hotels Headquarters?

Cambria Hotels is a Choice Hotels International brand and does not publish a separate national headquarters for ordinary corporate inquiries. The appropriate corporate headquarters address is:

Choice Hotels International, Inc.
915 Meeting St
North Bethesda, MD 20852
USA

Choice Hotels moved to the North Bethesda location after previously operating its headquarters at 1 Choice Hotels Circle in Rockville, Maryland.

People searching for the Cambria headquarters, Cambria USA headquarters, Cambria Hotel corporate office or Cambria corporate address should therefore use the current Choice Hotels corporate address rather than the former Rockville location.

What Is the Cambria Hotel Corporate Office Phone Number?

The Cambria Hotel corporate office phone number is 301-592-5000, the main corporate telephone number for Choice Hotels International.

This is a headquarters contact rather than the primary line for making or changing a hotel reservation or resolving an ordinary guest complaint.

For reservations, call 1-877-424-6423. For an unresolved concern involving a Cambria stay, Choice Hotels currently lists Customer Relations at 1-800-300-8800.

Cambria Hotel Customer Service

Cambria uses the Choice Hotels guest-support system rather than maintaining a separate nationwide Cambria customer-service department.

Choice Hotels currently provides:

  • Hotel Reservations: 1-877-424-6423 — 24 hours a day
  • Customer Relations: 1-800-300-8800 — 24 hours a day
  • Choice Privileges Reservations: 1-800-521-2121 — 24 hours a day
  • Choice Privileges Service Center: 1-888-770-6800 — 24 hours a day

The official Choice Hotels customer-support page also provides an online contact form for guest concerns.

Cambria Hotel Reservations

For a new reservation or assistance with an existing Cambria booking, call 1-877-424-6423. Choice Hotels lists its reservation service as available 24 hours a day, seven days a week.

Reservation assistance may include:

  • Making a Cambria reservation
  • Locating an existing booking
  • Changing eligible reservations
  • Cancellation questions
  • Rate and room questions
  • Choice Privileges reservations
  • Questions about an upcoming stay

Guests should review the cancellation terms on their specific confirmation because policies can vary by property, rate type and booking channel.

How to File a Cambria Hotel Complaint

A complaint involving an individual Cambria property should normally begin with that hotel. Property management is usually best positioned to investigate room-condition, housekeeping, maintenance, staff, parking, food-and-beverage, incidental-charge and other on-site issues.

  1. Speak with the front desk: Report the problem while you are still at the hotel whenever practical.
  2. Request the general manager: If the front desk cannot resolve the problem, ask to speak with the hotel’s manager or general manager.
  3. Document the concern: Keep your booking confirmation, folio, receipts and relevant photographs.
  4. Record what happened: Note the hotel location, stay dates, room number when relevant, employees or managers contacted and what response was provided.
  5. Contact Choice Customer Relations: If the property does not resolve the complaint, call 1-800-300-8800 or use the official Choice Hotels contact form.
  6. Keep the case information: Retain any complaint number, email response or other support record.
  7. Escalate appropriately: For a significant unresolved matter after the property and Customer Relations have been contacted, corporate correspondence can be directed to Choice Hotels headquarters.

Cambria Guest Relations Mailing Address

Choice Hotels provides a separate address for guest feedback and Customer Relations correspondence:

Choice Hotels International
Attn: Guest Relations Service Center
18615 N Claret Drive
Scottsdale, AZ 85255

Choice Hotels advises that mailed feedback may require six to eight weeks for processing and recommends using its online contact form for a faster response.

This Scottsdale address should not be confused with the Choice Hotels corporate headquarters in North Bethesda.

Privacy reminder: Do not publish a reservation confirmation number, Choice Privileges number, payment-card information, home address, email address or copies of hotel folios containing private information in a public Cambria review.

Cambria Refund, Billing and Cancellation Complaints

For a billing or refund complaint, first determine whether the reservation was booked directly with Choice Hotels, directly with the Cambria property or through a third-party travel site.

Keep the following information available:

  • Reservation confirmation
  • Hotel name and location
  • Check-in and check-out dates
  • Hotel folio or receipt
  • Amount charged
  • Cancellation confirmation when applicable
  • Refund promise or previous correspondence
  • Any Choice Hotels case number

If the reservation was made through a third-party booking company, that company may control changes or refunds under the booking terms. Direct Choice Hotels reservations can be addressed through the hotel, Reservations or Customer Relations depending on the issue.

Cambria Room, Cleanliness and Maintenance Complaints

Room-condition complaints are often most effectively addressed before checkout. Notify the front desk as soon as a problem is discovered so the property has an opportunity to correct it, provide supplies, send maintenance or discuss another room when available.

Issues may involve housekeeping, bedding, bathroom cleanliness, plumbing, climate control, television service, Wi-Fi, furniture, noise or advertised amenities.

If the condition cannot be resolved, photograph relevant problems, retain the hotel folio and ask that the complaint be documented before leaving the property. Guests can then follow up with Choice Customer Relations if necessary.

Cambria Amenities and Hotel-Specific Questions

Cambria Hotels is positioned as an upscale Choice Hotels brand with design-forward guestrooms, premium bedding, spa-inspired bathrooms and locally influenced hotel features. Many properties offer restaurants or bars, fitness facilities, meeting space and other amenities.

Specific amenities differ by hotel. A pool, restaurant, parking arrangement, airport shuttle, rooftop space or other feature at one Cambria property should not be assumed to be available at every Cambria hotel.

If a particular amenity is important to a trip, verify it directly on the current property page or with the hotel before booking.

Choice Privileges and Cambria Hotels

Cambria participates in the Choice Privileges loyalty program. Members can earn and redeem eligible rewards through participating Choice Hotels properties, subject to current program rules.

For Choice Privileges assistance:

Missing stays, points, account-access problems and reward questions should generally be directed to Choice Privileges rather than the Cambria hotel corporate phone number.

About Cambria Hotels

Choice Hotels introduced the upscale brand in 2005 under the name Cambria Suites. In 2014, the company changed the name to Cambria Hotels & Suites while broadening the concept beyond an all-suite format. Today, Choice markets the brand as Cambria Hotels.

Cambria focuses on upscale accommodations with locally influenced design, modern guestrooms, food-and-beverage options and spaces aimed at both business and leisure travelers.

As of June 30, 2026, Choice Hotels reported 77 Cambria hotels totaling more than 10,000 rooms in its global hotel system.

Who Owns Cambria Hotels?

Cambria is a brand of Choice Hotels International, Inc., one of the world’s largest lodging franchisors.

Choice Hotels is a publicly traded company listed on the New York Stock Exchange under the ticker symbol CHH. Its portfolio includes Cambria and numerous other hotel brands across upscale, upper-midscale, midscale, extended-stay and economy lodging.

For more information about the parent company, see the Choice Hotels Corporate Office page.

Choice Hotels Leadership

Dominic Dragisich currently serves as Interim Chief Executive Officer of Choice Hotels International. He assumed the position in May 2026 following the departure of former President and CEO Patrick Pacious.

Because Cambria operates as a Choice Hotels brand, corporate leadership, investor relations, franchise development and other enterprise-level matters are handled through Choice Hotels rather than through a separate Cambria corporate organization.

Cambria Hotels Competitors and Related Corporate Offices

Cambria competes primarily with other upscale and select-service hotel brands serving business and leisure travelers. Competition can vary by city and individual property.

Other competitors may include Hyatt Place and comparable upscale, lifestyle and select-service hotels operating in the same markets.

Cambria Hotels Reviews on CorporateOfficeHeadquarters.com

The current Cambria CorporateOfficeHeadquarters.com page displays five reader reviews before the option to view additional reviews.

Among those five visible reviews, complaints include room cleanliness and maintenance, hair or stains in guestrooms, unavailable or malfunctioning hotel amenities, difficulty getting issues corrected during a stay and dissatisfaction with property-level communication or follow-up.

One visible review describes a late-checkout and room-access dispute, two discuss significant cleanliness concerns, another describes multiple maintenance and amenity problems, and another reports dissatisfaction with the condition of a Pittsburgh hotel room.

Because the page offers an option to see additional reviews that are not part of the initially displayed set, these visible comments should not be treated as a complete measure of customer opinion across the Cambria brand.

Frequently Asked Questions

Where is Cambria Hotels headquarters?

Cambria is a Choice Hotels brand. Its corporate headquarters contact is Choice Hotels International at 915 Meeting St, North Bethesda, MD 20852.

What is the Cambria Hotel corporate office phone number?

The Choice Hotels corporate office number used for Cambria corporate inquiries is 301-592-5000.

Is Cambria still headquartered at 1 Choice Hotels Circle in Rockville?

No. 1 Choice Hotels Circle was the former Choice Hotels headquarters. The current official corporate address is 915 Meeting St, North Bethesda, MD 20852.

What is the Cambria Hotel customer service number?

For an unresolved guest-service complaint, Choice Hotels Customer Relations can be reached at 1-800-300-8800, available 24/7.

What is the Cambria Hotel reservation phone number?

Cambria reservations are handled through Choice Hotels at 1-877-424-6423, available 24 hours a day.

Is 1-877-424-6423 the Cambria complaint number?

That is primarily the Choice Hotels reservation number. For complaints and post-stay Customer Relations issues, Choice Hotels currently lists 1-800-300-8800.

Who owns Cambria Hotels?

Cambria Hotels is owned by Choice Hotels International, Inc.

Is Cambria Suites the same as Cambria Hotels?

Yes. The brand began as Cambria Suites in 2005, later became Cambria Hotels & Suites, and is now marketed as Cambria Hotels.

How do I complain about a Cambria hotel?

Start with the front desk or general manager at the property. If the concern remains unresolved, contact Choice Customer Relations at 1-800-300-8800 or submit the official Choice Hotels customer-service form.

How do I contact Cambria about a refund?

Start with the hotel and booking channel involved. For a direct Choice Hotels reservation, Reservations or Customer Relations can assist depending on whether the matter concerns the booking itself or a complaint after the stay.

Does Cambria participate in Choice Privileges?

Yes. Cambria is part of the Choice Hotels portfolio and participates in Choice Privileges subject to current program terms.

Who is the CEO of Cambria Hotels?

Cambria does not operate with a separately published corporate CEO. It is a Choice Hotels International brand. Dominic Dragisich currently serves as Interim CEO of Choice Hotels International.

Does Cambria have a separate human resources phone number?

A dedicated nationwide Cambria HR phone number is not published through the main Choice Hotels corporate contacts. Corporate job seekers should use the official Choice Hotels Careers website. Employment inquiries involving a specific hotel may need to be directed to that individual property or its operator.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate phone numbers, customer-service contacts, complaint-escalation information and reader reviews. This Cambria Hotels page distinguishes the current Choice Hotels headquarters from the former Rockville address and separates corporate, reservations, Customer Relations and Choice Privileges contacts so readers can choose the appropriate support route.

Page Update Note

This Cambria Hotels page was updated on August 19, 2026, to replace the former Rockville headquarters address with Choice Hotels’ current North Bethesda headquarters, verify the corporate phone number, distinguish Reservations from Customer Relations, update the brand name and ownership information, add current Choice Privileges contacts, summarize the visible CorporateOfficeHeadquarters.com reviews and verify relevant internal and official links.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Cambria Hotels, Choice Hotels International, Choice Privileges, any Cambria hotel property, franchisee or hotel operator. This page is provided for informational, review, complaint and feedback purposes.

Hotel ownership, management, addresses, phone numbers, amenities, reservation policies, cancellation terms and customer-service procedures can change. Confirm time-sensitive information directly with the hotel or Choice Hotels before traveling, mailing correspondence or making financial decisions.

Cambria Hotels Complaints, Reviews and Feedback

Have you contacted a Cambria hotel, its general manager, Choice Hotels Reservations, Customer Relations, Choice Privileges or the Choice Hotels corporate office? Share a firsthand review below. Useful feedback may address reservations, room condition, cleanliness, maintenance, billing, refunds, cancellations, amenities, staff service, loyalty benefits or complaint handling.

Include the Cambria property location, approximate stay date, support route used and how the hotel or Choice Hotels responded. Do not publish reservation confirmation numbers, Choice Privileges numbers, payment information, home addresses or other sensitive personal information.

Cambria Hotel Disappointing Unresolved Experience

May 17, 2025

Cambria Hotel, Not a good experience! Realized I had not booked our last night, called and was told I could book the night. Then told I was being charged $50 for late checkout, had to present my card within 30 minutes. When we arrived our personal items had been removed. Asked to speak with management and was told I’d have to look up the number online.

K

Cambria Hotel Appleton WI Disappointing Experience

March 26, 2025

Cambria Hotel, Hair in the bed! I stayed at the Cambria Hotel in Appleton, WI and it was the most disgusting vile experience of my entire life. I stayed in two rooms on this business trip because I ended up having to stay an extra night in that city and in both beds there were dozens possibly hundreds of human hairs upon inspection. I actually wanted to throw up. I ended up just putting on a hoodie and sleeping on the top of the bed over the covers it was so disgusting. I didn’t bother telling the staff at the front because I was leaving and it was obvious they were responsible for this anyways by way of carelessness or spite. Apart from that the whole place felt filthy and disgusting I can only imagine literally nothing in the rooms have ever been sanitized and everything from the carpet to the couch to the lamp shades and wall paper had stains on them. I will sleep on a bench in front of a church before I ever stay in one of their disgusting vile hotels again.

J

Cambria Hotel Customer Service

April 27, 2024

The worst hotel stay. I stayed at the Cambria in Pittsburgh from April 25 – 26th. The carpet was extremely soiled, the drapers were falling down and the shears had a cut in one, the sink was not clean and the desk was warped.

C R

Cambria Hotel Pittsburgh PA

April 27, 2024

Horrible Experience! I recently stayed at the Cambria in Pittsburgh, PA, Centre St. 4/25-4.26/2024, room 622. The carpet was extremely dirty with lots of serious stains. The bathroom shower had black mold, caulking was awful, and there were stained areas around the tile. The leather chair at the desk had a ripped open seat with the padding protruding. There were strands of hair on the bedspread. The manager stated that they were sold out and had no other rooms available. There was a coffee pot but no coffee cups. I have more pictures!

F L G

Location was about the only positive!

December 21, 2023

So where do I begin? We went to Milwaukee for a Bucks game for my Son for his birthday and we stayed for 2 nights with 2 rooms. originally, we booked a different hotel outside Milwaukee and got there, and the pool was closed. I personally couldn’t care less but I have 3 kids with me all expecting to get some pool time and we booked this specific hotel because of its pool area. they gave us a full refund and we decided to book a different hotel that had a pool for the kids. We called ahead to Cambria Hotel Milwaukee, WI, and asked if their pool was open and they assured us “o yes heated pool indoors” blah blah so we are like great let’s book it! so we do and we get there no more than 30 min later get all checked in money taken deposits put down and at the end, the lady checking us in says we apologize but our pool is shut down for maintenance. I’m like are you kidding me I called to assure you this was not the case! now my money is tied up at 2 hotels (the other gave a refund but takes 48 hours as would yours I assume) we decide to stay it is what it is we say the boys will at least have their video game system to play on in the room. Nope! For some reason, the system won’t hook up to their TVs. we have 2 rooms and the Xbox wouldn’t work in either one, it seemed to have some sort of block on it. I complained to the front desk and the man working that night said sorry nothing he could do and stated they have some sort of block on the TVs that won’t allow you to use your Xbox or ps5. your admittees don’t say restricted TV and should you have a block that does not allow you to hook your system up you should state that. Plus the cable stopped working in one of the rooms and when we called for assistance were told someone was coming and no one ever came. The next day I went to take a shower and no shampoo no soap again told the front desk and nothing. we dropped something and it rolled under the bed we went to get it and under the bed looked like it hadn’t been cleaned for months After my soapless Shower I went to the front desk and addressed my issues now the lady in the front desk was saying the guy lied to me and we should be able to hook our system up and she would get the engineer right on it. engineer comes can’t figure it out says she has to unmount the TV what not to fix and will come do it when we are at breakfast. so we go out for breakfast and run end up running around a bit and get back. at like 3 pm now we have a Bucks game at 6. They say we need to move rooms now if we want our Xbox to work and for the TV to have cable. I tell them not necessary we are going to the game soon and then coming back to go to bed I’m not going to pack up all our stuff to have a TV for a couple of hours of our stay. when I asked what would be done about our complications the front desk girl said she would talk to her manager, but nothing came about it i paid full price for 2 rooms, and over half the stuff didn’t work or was missing in general. everyone working there seemed clueless about how to do anything. I asked what was being done and was told they offered us a new room.. our stay was over before they did so. Personally, if this is how your hotels are run I’m not sure I will ever book one again.

E G