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  • Courtyard by Marriott Corporate Office Headquarters

Courtyard by Marriott Corporate Office Headquarters

How To Contact Courtyard by Marriott Corporate Office Headquarters

Marriott International, Inc.
10400 Fernwood Road
Bethesda, Maryland 20817 USA
Corporate Phone Number: 1-301-380-3000
Hotel Reservations: 1-888-236-2427
Customer Service Number: 1-800-721-7033

 
  • Been staying at Courtyard airport in Oklahoma City Oklahoma for years for my work. Had someone break in took my vehicle stole all my stuff. Reported it to the Front desk and asked to see security footage. I was told have to talk to GM took 2 days and kept calling and finally got to speak to them. No footage wire was cut to security. Said nothing they could do. Dec 4 2022 was checking in got back to the truck and they stole all my work tools again. Reported it to the front desk again and called the police they will not us look At security. Have to talk to GM been calling and today is Dec 8 2022 still haven’t talked to GM. I think it is someone that works at the place and they hide them quickly. Not sure but something is not right. Now talking with my company about not wanting to stay at this Courtyard in Okc airport location. Tools are my responsibility to bring to the job. Out of about 5,000 so far tools from this courtyard not having proper security and will not do anything.

     
  • I made the mistake of staying at this Courtyard in Evansville Indiana on Jan 16th until the 17th. first off, I can't remember the last time I stayed at a hotel/motel that did not offer some sort of breakfast, microwave in room or decent pillows. I always take my four older grkids to Evansville for their Christmas gift we stay at hotel with pool an hot tub have a fun evening then getup the next day an enjoy Evansville. I have never used this place before but by booking late this year because of kids all being sick at different times found this weekend to workbest. by booking later my first choice was gone after looking for hours on what was going to work size wise needed a king bed an pullout or 2 queens an pull out my options were limited everything in my price range was booked ($200.00) what finally made me chose this place was no pet rule I am allergic to dogs. Upon arriving front desk found my reservation I requested to see room first with my flashlight she came with me, upon checking room out I ask for different room prefer 1st floor. She found me one with king bed and pullout. She had to vacuum the room first because she knew housekeeping that cleaned this floor never vacuum. the room was SO small we had to move the huge coffee table to side just to walk in there. We got settled went out for supper came back to swim the pool was crowded just with my 4 kids in it, I had brought snacks went up front to find some spoons that's when I realize no breakfast at all except for a Bistro which yogurt with fruit was $8 that the most inexpensive thing on menu! also no microwave in room, when it came time for bed pulled out sofa bed the mattress was so flat an nasty used both sheets to cover it an used the quilt for covering up the pillows they gave were small square toss pillows! upon pulling back the bed covers well heck the sheet was a queen on a king you know this wouldnt and didnt work! I had stayed calm and couteous thru all of this but was finally getting over that! ask for different sheet front desk found a clean one I helped her make up the bed and she complained that she would get gipped at for touching the laundry but if housekeeping would do their job she wouldn't have to. I understand with the way the world is now good help is hard to find and I cut slack everywhere I go store, restaurants, etc. but this was one of the worst places I have stayed in my 62 years of travel. I didn't leave because I couldn't have my money back for a room which started out at $87.00 and ended up costing $136.76 by time taxes and booking fees were added. which is something else altogether! booking sites are a rip off! I will never stay at a Marriot again! and from the looks of this site they could care less

     
  • I am here in Ocala Florida for 1 Day. What does it take to get a TV remote in room 130? I have waited 5 hours… be gone before long

     
  • Location Sacramento, CA; they seriously need better general management and front desk people who know how take room reservations, don't lie and actually pay attention. ALWAYS have lousy service from this place.

     
  • Booked a room at the Courtyard Marriott 6280 Ridgewood Court Drive, Jackson Ms. Upon arrival on 2/02/2019 3:18 p.m. was assigned room 214. Upon inspection we found a large urine stain and dried feces on the mattress cover and sheets. Complained to the front desk and were then assigned room 314. Upon inspection found feces stains on the sheets and ACTIVE BED BUGS. There was also a foul odor in the elevator and hallways. This is by far the nastiest hotel/motel I have ever been to. And at 65 years old I have done a lot of travelling and stayed in a variety of hotels in my lifetime. We left and stayed at the Hyatt which was immaculately clean and odor free.

     
  • I recently just stayed at the Courtyard at Waldirf MD. First off out closet door handle was broken so we could not open the closet in the room. The refrigerator was turned down so low and there was no knob to turn it up. We went to the pool, the hot tub was out if service and that was pretty much our main reason for going there. The picture of the pool when we booked was so deceiving. The pool was so little it's rediiculous and they didnt even have pool towels stocked in the pool area. I had to go to the front desk and ask for towels. Lastly we was awaken at 8am to a loud fire alarm going off. 10 mins after getting down stairs to the lobby the alarm stopped. No staff member if manager ever apologized or even let us know what just happened because it obviously was no fire. My experience here was not great at all and i would not recommend a friend or family to stay here.

     
  • I recently stayed at the Courtyard Atlanta Norcross, I-85 for business. I went to take a shower and upon entering the tub/shower, I noticed a mildew spell. I looked at the shower curtain and it had mildew/mold on it. I took pictures and showed them to the front desk the next morning, the desk clerk glanced at them and said OK no other response. I still have a charge for incidentals on charge card but did not use anything extra. will keep monitoring this for the next couple of months.

     
  • I just made a reservation at the Courtyard by Marriott in Birmingham AL for one night to be close to UAB where I am to have a surgery and they are charging me $461.09 for a room. I believe that is grorging. I know from this experience that I will not choose your brand of Hotels every again. My name is Janet Rackley and my confirmation number is 2Q3WM3. I will tell everyone I know that the hotel is the one I will never choose again.

     
  • PRICE GOUGING in a DECLARED DISASTER!!!! Courtyard by Marriot in Santa Rosa just hike their room rates greater than the 10% allowed in a declared state of disaster. They are booting the citizens and charging 35% higher rates to first responders or anyone who has no where else to sleep. This is a violation of California law. It is a violation of ethics. It is an illegal business practice.

     
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