Reach Cash App Corporate Office Headquarters 

Cash App, Makes it difficult to manage your account preferences. For example, there’s a link to update or connect your bank account, but there’s no clear way to choose how you’d like to receive your money—whether through their Cash App Card or another linked card. This causes a lot of confusion and frustration. On top of that, I’ve heard concerning rumors about the people involved with handling accounts and transactions, which raises serious questions about professionalism and trust. When we’re using this platform to receive money from family members, we deserve better transparency and accountability. Why are individuals like this representing Cash App in the first place?

Cash App, Refunds! So, I made a purchase from Doordash with my Cash App Card, and the order was wrong, so Doordash refunded the money right, the order was in a pending status and when I looked at it again the next day Cash App canceled the order. then told me I need to contact the merchant, and I did, and they refunded it. But Cash App always sends notifications to your phone and email to let you know our were refunded. Cash App told me that it was refunded and I need to check my transaction history, it’s not there and the rep told me I couldn’t speak to a live rep I could only email them, and to add injury to insult told me that my problem and hung up in my face…..Wow! Really?

Cash App, Poor customer support. I attempted to dispute a purchase, right away when told by my daughter the purchase was done by AI marketing and more than likely a scam. Cash App told me to file a claim if I don’t get the product. Now after waiting 2 months for a piece of luggage “ weekender “ that never arrived, CashApp denied my claim, stating the “ merchant fulfilled their obligation”. even though they didn’t. How can they side with the merchant who never sent me the item or refunded my money ? What a poor business. People beware!! Very disappointing Also Block: some of my attempts and conversations were with the online dispute and should be documented.

Cash App, Non stop ads! For some reason, I’m getting 20 to 30 scams with Cash App every single day. I don’t know if Cash App and WhatsApp are all affiliated with Zuckerberg, but there’s your sign. I don’t know what they’re doing, but I’ve got scammers and scammers and scammers, and I had to get an app to clean those scammers. I’m sick and tired of it. Do not go to get a Cash App.It’s a joke.

Cash App allowed Google to take money from my account for a subscription I was planning to cancel, days before the due date. If I wanted to keep the subscription, I would have paid on the actual due date, not before. In total, seven charges were taken. I explained the situation to Cash App and provided proof, but their response was that I was “in violation.” I’ve tried to resolve this issue with them in good faith, but they refuse to take any responsibility or care about fixing the problem. What’s worse is that this happened just days after their recent lawsuit — clearly, they haven’t learned anything. I believe another lawsuit should be filed because situations like mine show ongoing issues. (For privacy, I’m not including real statements, but this is copied from my original.)