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Cash App, Issue with a transaction…Last Tuesday December 17th, I was in the process of renewing a TV Streaming Service called “Apollo Group TV.” I’ve been a subscriber with Apollo TV for 4-years this year. I went into the website to renew my subscription and learned that they now required BTC payments, something I had never done before. I had the Cash App on my cell phone but needed to validate my subscription, this process alone took 24-hours to confirm. Once confirmed I went into www.apollogrouptv.com and followed the process of paying the renew subscription using Cash App. The process of paying in Apollo Group TV was to select Cash App, copy an address indicated was to open Cash App and copy and paste an address fiven to to Cash App open the payment page and paste the copied address into Cash App. Under the old payment system with a minute I was renewed. This time I didn’t see anything confirmed, the following day I called Apollo TV and learned that they had not received the payment. I furthermore learned that the address given to me was a wrong address, I found it hard to beleive because as I explained to Apollo TV customer service I copied it from their website. The bottom line is that noe I’m going around in circles with Apollo Group TV. Now my question is where did the 175.08 BTC go to and have it reverse. This is why I am reaching out to Cash App, I need my money or BTC return to my account. Cash App is the only one who knows where it went to and have it reverse just like any other banking entity. I find it incredibly unreasonable that in this day and age of sufitication that a reversal is inpossible, and again, I ask where or who did it went to…?

Cash App, Frustrating Account Closure. I recently created a Cash App account, and just a few days later, it was closed for no apparent reason. Customer service has been completely unhelpful, never providing a clear explanation. I submitted multiple appeals, all of which were denied. Now, I’m permanently blocked from their system and unable to create a new account. This is unacceptable. Cash App needs to stop closing accounts without giving users a proper explanation. Their customer service is one of the worst I’ve ever dealt with!

Cash App Closed My Account A Year Ago And I Have Not Heard Anything. I Was Informed It Was Because As They Say I’m In Violation Of Terms Of Service. Ive Had My Account For At Least 5Years. I Send And Recieve Funds And I Purchased A Small Amount Of Bitcoin Which Is A Service That Is Offered On The Website, So Where Is The Violation? The Imaginery Team That Is Suppose To Be Working On This Issue, They Have Never Contacted Me Not Once. I Am Very Disappointed With Cash App. I Truly Thought That The Company Was Doing Right By The Customers, But As Usual It Is All About The Money And How To Cheat And Steal From The Customers. You Don’t Deserve Any Stars

CashApp, I attempted to dispute a purchase after waiting two months for a pair of shoes that never arrived. Despite the clear issue, CashApp denied my claim, stating the merchant fulfilled their obligation—even though they didn’t. Very disappointing!

Cash App, Back in July, I accidentally sent $80 to the wrong person. I immediately contacted Cash App, and the transaction was canceled. I then resent $80 to the correct recipient, who received it. However, my credit union charged me $80 twice. After contacting my bank, I was refunded months later. Now, Cash App has placed a negative $80 balance on my account, claiming they couldn’t retrieve the funds from the incorrect recipient. I find this hard to believe, as previous similar issues were resolved properly. This situation feels unfair, and I’m extremely disappointed with how Cash App handled it. These practices need to change to protect users from such mistakes.