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Chick-fil-A Corporate Office, Headquarters Address & Complaints

Chick-fil-A Corporate Office, Headquarters Address & Complaints

Use this page to find Chick-fil-A corporate office and headquarters information, including the Atlanta Support Center address, verified customer support phone number, official feedback routes, complaint guidance, reviews, and related resources. Chick-fil-A is a privately held restaurant company known for chicken sandwiches, nuggets, waffle fries, breakfast items, catering, mobile ordering, and local restaurant hospitality.

Chick-fil-A Corporate Office and Headquarters Contact Information

Company / Brand: Chick-fil-A
Legal Entity Reference: Chick-fil-A, Inc.
Chick-fil-A Support Center / Headquarters Address: 5200 Buffington Road, Atlanta, GA 30349, USA
Chick-fil-A Customer Support Phone Number: 1-866-232-2040
Customer Support Hours: Monday through Saturday, 9:00 AM to 10:00 PM ET

Official Website: Chick-fil-A.com
Chick-fil-A Customer Support: Customer Support
Chick-fil-A Contact Form: Submit Feedback
Chick-fil-A Locations: Find a Chick-fil-A Restaurant
Chick-fil-A Careers: Chick-fil-A Careers

Important: Chick-fil-A’s customer support phone number and online feedback form are the best official routes for most restaurant, order, app, rewards, catering, gift card, delivery, and customer-service concerns. The customer support number should not be treated as a guaranteed executive complaint line or direct corporate office line.

Chick-fil-A corporate office headquarters in Atlanta Georgia — Chick-fil-A corporate office headquarters address, customer support phone number, complaints, and review information

Chick-fil-A Headquarters and Support Center

Chick-fil-A’s headquarters is known as the Chick-fil-A Support Center and is located at 5200 Buffington Road in Atlanta, Georgia. This is the address most commonly associated with Chick-fil-A corporate office, Chick-fil-A headquarters, Chick-fil-A HQ, and Chick-fil-A corporate office address searches.

For restaurant orders, refunds, missing items, mobile app issues, Chick-fil-A One account questions, catering, gift cards, or local restaurant feedback, use Chick-fil-A’s official customer support page, contact form, or the restaurant location involved before trying to reach the corporate office.

Restaurant and Local Operator Note

Chick-fil-A restaurants are typically led by local Owner-Operators, so many customer issues are location-specific. A complaint about one restaurant should include the exact store address, city, state, visit date, order number, receipt, and any manager interaction if available.

Corporate office information can be useful for documentation, but restaurant-level issues are usually easier to review when Chick-fil-A can identify the specific location, order, and customer-support record.

Choose the Correct Chick-fil-A Support Route

For food quality, incorrect orders, missing items, refunds, mobile app orders, Chick-fil-A One rewards, delivery problems, catering questions, gift cards, or restaurant feedback, use the Chick-fil-A customer support page or contact form.

For job applications and hiring questions, use the Chick-fil-A Careers page or contact the restaurant where you applied. For privacy, legal, website, app, or account-related matters, use Chick-fil-A’s official legal, privacy, and customer-support resources.

What to Have Before Contacting Chick-fil-A Corporate Office

Before contacting Chick-fil-A customer support or submitting a complaint, gather:

The restaurant address, city, and state
Date and approximate time of the visit or order
Receipt, order number, app order, catering order, or delivery confirmation

Photos of food, packaging, receipt, restaurant conditions, or signage if relevant
A short explanation of the issue and the resolution you are requesting

How to Escalate a Chick-fil-A Complaint

Start with the restaurant location, Chick-fil-A customer support page, or online feedback form. Include the location, order details, receipt, date, and a clear description of what happened. If the issue involves a refund, missing item, app problem, catering order, gift card, or delivery issue, include screenshots or confirmation emails when possible.

If the issue is not resolved, follow up in writing and keep a copy of your submission. For third-party delivery orders, you may also need to contact the delivery platform because refunds, credits, and driver-related issues may be handled through that app.

For food safety or sanitation concerns, customers may also contact the appropriate local health department. For payment-card overcharges, keep your receipt and bank record, then contact Chick-fil-A, the delivery platform if applicable, and your card issuer if the charge is not corrected.

Common Reasons Customers Contact Chick-fil-A Corporate Office

Customers search for Chick-fil-A corporate office, Chick-fil-A headquarters, Chick-fil-A headquarters address, Chick-fil-A HQ, Chick-fil-A corporate headquarters, or Chick-fil-A corporate office address for issues such as:

Restaurant service, cleanliness, or manager follow-up concerns
Incorrect orders, missing items, refunds, or receipt questions
Chick-fil-A One rewards, account, app, login, or payment issues
Catering orders, gift cards, coupons, promotions, or delivery problems
Food quality, allergen, nutrition, or ingredient questions
Store hours, closed locations, drive-thru issues, or local restaurant feedback
Job applications, hiring, payroll, or HR-related questions

Scam and Fake Chick-fil-A Support Number Warning

Be careful when searching online for a Chick-fil-A corporate phone number, Chick-fil-A complaint line, Chick-fil-A HR number, or Chick-fil-A refund phone number. Restaurant brands are often listed on third-party websites that may publish outdated, unofficial, or unverified contact details.

Use Chick-fil-A.com, the Chick-fil-A app, official receipts, the official customer support page, and the official contact form before sharing order, account, payment, or employment information. Do not provide full card numbers, passwords, one-time codes, gift card numbers, or sensitive employee information through unofficial websites, text messages, social media comments, or unexpected phone calls.

Chick-fil-A Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual complaints about restaurant cleanliness, long waits, missing items, food quality, manager follow-up, sauce availability, oil or allergen concerns, location requests, and broader company-policy opinions.

These reviews reflect individual customer experiences and should not be treated as universal facts about every Chick-fil-A restaurant, employee, manager, Owner-Operator, or corporate response. If you have contacted Chick-fil-A corporate office, customer support, a local restaurant, the contact form, or another support route about a Chick-fil-A issue, you can share your experience below.

About Chick-fil-A

Chick-fil-A is an American restaurant company founded by S. Truett Cathy and best known for chicken sandwiches, nuggets, waffle fries, breakfast items, salads, wraps, lemonade, milkshakes, catering, and mobile ordering. The company is headquartered at its Support Center in Atlanta, Georgia.

Chick-fil-A serves customers through more than 3,000 restaurants in 48 states, Washington, D.C., Puerto Rico, and Canada. Because many guest concerns are restaurant-specific, customers should include the exact restaurant location and order details when submitting feedback or requesting a resolution.

Competitors and Related Corporate Office Pages

Chick-fil-A competes with chicken, burger, fast-food, and quick-service restaurant brands. Customers comparing corporate office contacts and complaint routes may also want to review McDonald’s Corporate Office, KFC Corporate Office, Popeyes Corporate Office, Raising Cane’s Corporate Office, Wingstop Corporate Office, and PDQ Corporate Office.

Related Resources

Frequently Asked Questions About Chick-fil-A Corporate Office

Where is Chick-fil-A corporate office located?

Chick-fil-A’s headquarters, known as the Support Center, is located at 5200 Buffington Road, Atlanta, GA 30349.

What is the Chick-fil-A customer support phone number?

Chick-fil-A customer support can be reached at 1-866-232-2040. This is the customer support number, not a guaranteed executive complaint line.

How do I complain about a Chick-fil-A restaurant?

Use Chick-fil-A’s official customer support page or contact form and include the restaurant location, visit date, order number, receipt, photos, and the resolution you are requesting.

Does Chick-fil-A publish a public HR number?

A verified public Chick-fil-A HR phone number was not confirmed for this page. Job seekers should use the official Careers page, and current employees should use the HR or payroll contacts provided by their workplace.

Is Chick-fil-A open on Sundays?

Chick-fil-A restaurants are generally closed on Sundays. For holiday hours, local hours, or special location details, check the official restaurant locator or contact the specific location.

Is CorporateOfficeHeadquarters.com affiliated with Chick-fil-A?

No. CorporateOfficeHeadquarters.com is not affiliated with Chick-fil-A, Inc., Chick-fil-A, or any Chick-fil-A restaurant operator.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on June 30, 2026 to include Chick-fil-A’s Atlanta Support Center headquarters address, verified customer support phone number, official feedback route, CSN link, QueryHunter headquarters and corporate-office terms, current visible COH review themes, and revised complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Chick-fil-A, Inc., Chick-fil-A, or any Chick-fil-A restaurant operator. This page is for informational, review, and complaint purposes only. For restaurant orders, refunds, employment, privacy, legal, delivery, app, rewards, catering, gift card, or customer-service issues, verify current information directly with Chick-fil-A or the appropriate official support route.

Share Your Experience

If you have contacted Chick-fil-A corporate office, a local Chick-fil-A restaurant, Chick-fil-A customer support, the official contact form, a delivery app, or a manager about a complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

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Chick-Fil-A Springfield MO Disappointing Experience

May 31, 2025

Chick-Fil-A, My husband and I love Chick-Fil-A . Usually the employees are helpful, considerate and hard working. Last night in Springfield, MO at the store on 3700 Glenstone Outer Road, we just drove into town at 9pm. We live in Colorado and only here for 48 hours. Chik-fil-A was the only fast food open til 10 pm that we enjoy. The employees were considerate but it went downhill from there. 1.Wanted to wash my hands. A sign on the door said clean in process- no paper towels. No cleaning person either. 2.The store was busy outside but only 3 groups inside eating. 4 female employees by bathroom area eating and hanging out. 3.Ordered our food standing on a very sticky floor. It was also wet in places and I slipped- I’m in my 70’s falling is dangerous. 4. Food came without my husbands entree,he went back to get it. 2 employees at the counter talking to each other so it was a wait. 5. Then I noticed I had the wrong dressing for my salad. Another trip to the counter and a long wait. No one is in the line either time ordering food. And other guests have gone home. 6. My salad had fruit flies in it. I ate it cuz no one seems to care at this store, I’m hungry and no other decent place to eat. Hotel rooms don’t have healthy food, & no idea where there is a grocery store. 7. Overheard condescending comments from employees about there’s always a family that comes in late. (Its 9 pm. )Not 9:55. 8. When we finished eating husband wanted a refill. Again a long wait. While 2 employees running back and forth behind counter. The manager was there too. All other guests have finished eating and left. Finally someone served him. You’d think someone would realize it’s the same person with 2 prior requests. 8. Then the trash can is full, we can’t throw out our trash. . Again a wait at the counter to tell someone. We were told to use another trash can. We would have but didn’t see it. It wasn’t easy to find. And yet there was a group of teen employees sitting by the bathrooms hanging out. Sure they were off the clock. A moment of extra work doesn’t hurt anyone. A manger could ask them for help. We love Chick-Fil-A. We don’t complain about things unless it’s a really bad situation. 8. Points is bad. But this store needs alot of management help.

Chick-Fil-A Jackson MS Disappointing Experience

May 28, 2025

Chick-Fil-A, Critique of restaurant 00551 County Line Road Jackson, Mississippi. It’s no wonder the parking lot was hardly busy after having gone into this store to find the dining area floor filthy as well as the men’s restroom the same. My guess is that the locals don’t frequent this location for the reasons that follow. My order of 12 nuggets was about 8 edible size, the rest, hardly a bite. And oh by the way, this store was out of BBQ sauce so I was given some kind of honey version, which was not very good. I did let the young woman who did admit to being a manager that the store was the most disgusting Chick-Fil-A, I had ever visited, and I have visited a number of your locations. My order #3011758 so it is not thought that this is made up. I have to hand it to the 3 stores near my home that I visit regularly that they are in great shape, clean, well stocked. Thank you Rick Gonzales for showing respect to your customers by keeping your stores clean and well staffed with polite, courteous and friendly people delivering quality food to your customers. Chick-Fil-A should bulldozer the store on County Line Road as it really casts a very bad light on the whole of the Chick-Fil-A chain. I do not wish to be contacted and am not looking for anything free just in case someone might think that this is why I took the time to write this post.

D H

Chick-Fil-A Request Change the Type of Oil Used Please

May 27, 2025

Chick-Fil-A, Type of oil used. Why doesn’t Chick-Fil-A use one of the approved healthy oils to cook all foods? My granddaughter has a high peanut allergy, & therefore cannot take a chance eating there. You can do better by going oil healthy in our world today, so please Do It!!

K M

Chick-fil-A Location Request Covington KY

May 22, 2025

Chick-Fil-A, 2025 Graduates from Kentucky & Love Chick-fil-A !!!!! Every time we our out of town, we choose Chick-fil-A! We want to shout out and thank you all for having a wonderful industry in food. We would love to hear back from you! We are Summa Cum Laude graduates of Simon Kenton High School in Independence, KY 41051, we want a Chick-fil-A someday in our town. Wish us the best of Luck with our future! Covington KY 41015

S G M T

Chick-Fil-A Do Better

February 26, 2025

Chick-Fil-A, I don’t like this place. They have stated over and over again about not supporting some people and have dropped their diversity, equity and inclusion.

B W