Church’s Chicken corporate office information is often searched by customers, franchise prospects, job seekers, vendors, and guests who need the Church’s Chicken headquarters address, Church’s corporate office phone number, complaint routes, franchise information, restaurant feedback help, or escalation options. Church’s Texas Chicken is headquartered in Atlanta, Georgia, and the brand is known internationally as Texas Chicken in many markets outside the United States.
Church’s Chicken Corporate Office and Headquarters Contact Information
- Company / Brand: Church’s Texas Chicken, also known as Church’s Chicken
- International Brand Name: Texas Chicken
- Corporate / Legal Entity Reference: Cajun Operating Company d/b/a Church’s Chicken
- Parent / Ownership: Owned by High Bluff Capital Partners and FS Investments
- Church’s Chicken Corporate Office / Headquarters Address: 980 Hammond Drive, Suite 1100, Atlanta, GA 30328, USA
- Church’s Chicken Corporate Phone Number: 1-770-350-3800 — BBB-listed contact number; use official online support first for restaurant complaints
- Franchise Inquiry Phone: 1-800-639-3495 — BBB-listed number; the official franchise site also uses an inquiry form
- Official Website: Churchs.com
- Official Contact Page: Church’s Texas Chicken Contact Us
- Frequently Asked Questions: Church’s Texas Chicken FAQs
- Find a Restaurant: Church’s Texas Chicken Locations
- Franchise Information: Church’s Chicken Franchise Opportunities
Important: The Church’s Chicken corporate office phone number is not the same as a guaranteed customer service complaint line. For missing items, food quality, refunds, rewards, app orders, delivery problems, or restaurant service issues, start with the local restaurant or the official Church’s Help Center/contact form.
Church’s Chicken Headquarters and Ownership Update
Church’s Chicken is headquartered in Atlanta, Georgia, at 980 Hammond Drive, Suite 1100. The brand is currently known in the United States as Church’s Texas Chicken and operates internationally under the Texas Chicken name in many markets.
The old post should be updated to remove the reference to FFL Partners LLC as the current parent company. Church’s has been owned by High Bluff Capital Partners and FS Investments since 2021. Because Church’s operates through a mix of corporate, franchise, and international restaurant structures, customers should use the correct restaurant, support, franchise, or corporate route depending on the issue.
Franchise and Local Restaurant Note
Many Church’s Chicken restaurants are franchise-operated. This matters because local service complaints, staffing, refunds, store hours, order accuracy, wait times, food quality, and restaurant cleanliness are often handled first by the restaurant manager or franchise operator.
Before escalating a Church’s Chicken complaint to corporate office, identify the exact restaurant location, order date, receipt, online order number, app account, and whether the order was placed through Church’s directly or through a third-party delivery service.
Choose the Correct Church’s Chicken Support Route
For Restaurant Complaints
Start with the Church’s restaurant where the issue happened. Ask for the manager and provide the date, time, receipt, order number, photos, and a short description of the problem. If the issue is not resolved, use the official Church’s contact page or Help Center.
For App, Rewards, or Online Order Problems
Use Churchs.com, the Church’s app, the Help Center, or the contact form. Keep your app email address, rewards account, offer code, order number, restaurant location, payment confirmation, and screenshots of error messages.
For Delivery Complaints
If you ordered through Church’s directly, use Church’s support. If you ordered through a third-party delivery app, contact that delivery provider as well because refunds, delivery timing, driver issues, and missing-item claims may be controlled by the delivery platform.
For Franchise Opportunities
Use the official Church’s Chicken franchise website. Franchise inquiries should go through the franchise form and should not be sent through ordinary restaurant complaint channels.
For Careers and Employment Questions
Use the Careers section or the specific restaurant where you applied. If the restaurant is franchise-operated, hiring and employment questions may be handled by the local franchise owner rather than the Atlanta corporate office.
For Privacy or Legal Questions
Use the official Church’s privacy policy, terms, and contact routes. Privacy requests should be submitted through the official privacy tools or contact addresses published by Church’s.
What to Have Before Contacting Church’s Chicken Corporate Office
Before contacting Church’s Chicken corporate office, customer support, a restaurant manager, or a franchise route, gather:
- Restaurant location, city, and state
- Date and time of visit, drive-thru order, pickup, or delivery
- Receipt, order number, app order ID, or delivery platform order number
- Photos of incorrect food, missing items, food quality issues, packaging, or receipt
- Names or descriptions of employees or managers involved, if relevant
- Details about whether the order was placed in-store, drive-thru, app, website, or delivery app
- Case number, email response, chat message, or support confirmation
- A short timeline of what happened and the resolution you are requesting
How to Escalate a Church’s Chicken Complaint
Start with the restaurant manager or the location where the issue happened. Restaurant-level issues such as wrong orders, long waits, cold food, missing items, rude service, store cleanliness, and local operating concerns are usually reviewed locally first.
If the issue remains unresolved, use Church’s official contact page or Help Center. Include the restaurant address, receipt, order number, photos, support messages, and a clear requested resolution. If the problem involves a third-party delivery order, also contact the delivery platform because refund control may depend on how the order was placed.
For unresolved consumer issues involving charges, refunds, food safety, or advertising concerns, customers may also consider contacting their payment provider, state consumer protection office, local health department, or attorney general depending on the type of complaint.
Common Reasons Customers Contact Church’s Chicken Corporate Office
Customers search for Church’s Chicken corporate office, Church’s corporate office, Church’s Chicken headquarters, Church’s Chicken corporate office phone number, Church’s corporate number, Church’s Chicken HQ, Church’s Chicken main office, or Church’s Chicken corporate phone number for issues such as:
- Wrong or missing food items
- Long drive-thru or pickup wait times
- Food quality complaints involving chicken, biscuits, sides, or drinks
- Restaurant cleanliness or safety concerns
- Employee behavior or customer service complaints
- App, rewards, coupon, or promo code issues
- Online order, delivery, or refund problems
- Franchise owner or restaurant manager complaints
- Requests for a new Church’s Chicken location
- Career, employment, vendor, real estate, or franchise inquiries
Issue-Specific Church’s Chicken Complaint Guidance
Wrong Order or Missing Items
Contact the restaurant as soon as possible and keep the receipt, order number, and photos of the bag and food. If the order was delivered through a third-party app, report the missing item through that app as well.
Long Wait Times or Drive-Thru Complaints
Document the location, time, date, order number, and how long you waited. If staff asked you to pull forward or wait in a parking space, include that in your complaint.
Food Quality Complaints
If food was cold, dry, undercooked, overcooked, stale, spilled, or not prepared correctly, save photos and the receipt. For food-safety concerns, contact the local restaurant quickly and consider contacting the local health department if the concern is serious.
Refund or Duplicate Charge Issues
Compare your receipt, app order, delivery platform record, and bank statement. Contact the merchant or delivery platform first, then your bank or card issuer if a duplicate or incorrect charge is not resolved.
Rewards, App, or Coupon Problems
Save screenshots of the offer, coupon terms, app error, account email, and checkout page. Not all offers apply at every restaurant, and some may be limited to participating locations.
Restaurant Cleanliness or Staff Conduct Complaints
Report cleanliness, unsafe conditions, or staff conduct concerns to the restaurant manager first. If unresolved, use Church’s official contact form and include location details, dates, photos, and names if available.
Scam and Fake Church’s Chicken Support Number Warning
Be careful when searching online for a Church’s Chicken corporate phone number, Church’s Chicken complaint line, Church’s customer service number, Church’s app support number, or franchise support number. Unofficial websites may list outdated phone numbers, local restaurant numbers, or third-party information that does not apply to your issue.
Use Churchs.com, the Church’s app, the official Help Center, restaurant receipts, and official franchise pages before sharing personal or payment information. Do not provide passwords, one-time codes, full card numbers, bank login details, gift card numbers, or remote access to anyone who contacts you unexpectedly.
Church’s Chicken Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include individual experiences about requests for new locations, undertrained employees, long waits, wrong or missing food items, dry or poor-quality food, receipt problems, and store cleanliness concerns.
These reviews reflect individual customer experiences and should not be treated as universal facts about every Church’s Chicken restaurant, franchise owner, employee, manager, or corporate response. If you have contacted Church’s Chicken corporate office, a local restaurant manager, the Help Center, franchise support, or another complaint route, you can share your review below.
About Church’s Chicken
Church’s Chicken was founded in San Antonio, Texas in 1952 by George W. Church Sr. The brand is known for fried chicken, tenders, sandwiches, Honey-Butter Biscuits, and classic sides. Church’s operates in the United States as Church’s Texas Chicken and uses the Texas Chicken name in many international markets.
Competitors and Related Corporate Office Pages
Church’s Chicken competes with other chicken chains, quick-service restaurants, and fast-food brands. Customers comparing restaurant corporate office contacts and complaint routes may also want to review KFC Corporate Office, Chick-fil-A Corporate Office, Popeyes Corporate Office, Raising Cane’s Corporate Office, Bojangles Corporate Office, and Zaxby’s Corporate Office.
Related Resources
- Official Church’s Texas Chicken Website
- Church’s Texas Chicken Contact Us
- Church’s Texas Chicken FAQs
- Find a Church’s Texas Chicken Location
- Church’s Chicken Franchise Opportunities
- Church’s Texas Chicken Privacy Policy
- Church’s Chicken Customer Service Numbers
- KFC Corporate Office
- Chick-fil-A Corporate Office
- Popeyes Corporate Office
- Raising Cane’s Corporate Office
Frequently Asked Questions About Church’s Chicken Corporate Office
Where is Church’s Chicken corporate office located?
Church’s Chicken corporate office is located at 980 Hammond Drive, Suite 1100, Atlanta, GA 30328.
What is Church’s Chicken corporate office phone number?
A BBB-listed Church’s Chicken corporate/customer contact number is 1-770-350-3800. For restaurant complaints, use the official Church’s contact page or start with the local restaurant manager.
What is Church’s Chicken headquarters address?
The Church’s Chicken headquarters address is 980 Hammond Drive, Suite 1100, Atlanta, GA 30328.
Is Church’s Chicken the same as Church’s Texas Chicken?
Yes. The brand is now commonly marketed as Church’s Texas Chicken in the United States and Texas Chicken in many international markets.
Who owns Church’s Chicken?
Church’s Chicken is owned by High Bluff Capital Partners and FS Investments.
How do I complain about a Church’s Chicken restaurant?
Start with the restaurant manager and provide the location, receipt, order number, date, time, photos, and a short description of the problem. If unresolved, use the official Church’s contact page or Help Center.
How do I contact Church’s Chicken about a franchise?
Use the official Church’s Chicken franchise website and inquiry form. Franchise routes should not be used for routine restaurant complaints or refund issues.
How do I report a food quality or safety issue?
Contact the local restaurant immediately and save your receipt, photos, and order details. For serious food-safety concerns, you may also contact your local health department.
Does Church’s Chicken have an employment phone number?
A current official public employment phone number was not verified for this update. Job seekers should use the official Careers route or contact the specific restaurant where they applied.
Is CorporateOfficeHeadquarters.com affiliated with Church’s Chicken?
No. CorporateOfficeHeadquarters.com is not affiliated with Church’s Chicken, Church’s Texas Chicken, Texas Chicken, Cajun Operating Company, High Bluff Capital Partners, FS Investments, or any Church’s franchise owner. This page is for corporate office information, reviews, complaints, and consumer research.
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CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when corporate addresses, phone numbers, parent companies, brand names, support routes, franchise notes, review themes, or escalation options change.
Page Update Note
This page was updated on June 28, 2026 to reflect Church’s Chicken’s current Atlanta headquarters address, High Bluff Capital Partners and FS Investments ownership, official contact and franchise routes, query-focused corporate office terms, CSN link, and current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Church’s Chicken, Church’s Texas Chicken, Texas Chicken, Cajun Operating Company, High Bluff Capital Partners, FS Investments, or any Church’s franchise owner. This page is for informational, review, and complaint purposes only. For orders, refunds, food safety, employment, franchise, privacy, legal, delivery, app, or payment issues, verify information directly with Church’s, the local restaurant, your payment provider, or the appropriate official agency.
Share Your Experience
If you have contacted Church’s Chicken corporate office, headquarters, a local restaurant manager, the Help Center, app support, franchise support, or another Church’s Chicken complaint route, please share your experience below. Your review may help other readers understand which contact method worked and what documentation was needed.