Reach Cracker Barrel Corporate Office 

Cracker Barrel, Injuries on the job and managers refuse to take the time to help or guide an employee to an Injury incident Report and workman’s comp forms. These types of forms and paperwork should be accessable to employees at all times. I can show my MRI and xrays.

Cracker Barrel, Wasted meal. Good morning. I placed an order through DoorDash to be sent to my wife at work in Muscle Shoal, Al for the Florence, Al Cracker Barrel Store. I called the store after placing the order to ensure that Steak Sauce and Flatware was placed with the order. I ordered New York Strip and scrambled eggs. The order was delivered without Steak Sauce and Flatware; therefore it could not be eaten. I call the store to inform them of this and was told they were out of flatware and that I had to contact DoorDash for a refund. I called DoorDash and was denied a refund because their policy doesn’t allow refunds for missing sauces or Utensils. I called the store back and was told there was nothing they could do. I am out of $48.00 and a ruined surprise breakfast for my wife. This is not customer service and I want my money back and I will not go to another Cracker Barrel again and will tell this to everyone I know. The manager didn’t even offer a gift card for a new meal or anything. This was completely unacceptable. Money does not grow on trees. I am really thinking about getting a group of my closet friends to pull shifts with signs outside this location. I am not happy.

Cracker Barrel, Whenever my husband and I take a road trip outside of CA, we’d always look for a Cracker Barrel because we know there’d be good food at a reasonable rate. Sadly the past year, and this year in particular, we’ve been very disappointed. Both in St. Augustine FL and Pooler, GA my husband ordered Country Fried Chicken only to find out that the fryer, dedicated to making it was “still broken”, and the Pooler fryer had been broken “for Five Months”. In Pooler I ordered the two piece fish dinner. No fish. Plan B, I ordered a “BLT”, no chicken. We waited. And waited. And waited. Nearly an hour later, my BLT arrived. Dry. I asked for mayo and, surprise, surprise No Mayo! Not even packets! How can a restaurant have No Mayo?!? I realize your new CEO is switching up things but she better keep an eye on on the bottom line because it is Slipping Badly. I, for one, will Not be recommending Cracker Barrel in its present state to my friends, retired or otherwise.

Cracker Barrel, most humiliating and degrading experience at cracker barrel in gurnee. manager is the rudest. and Shannon one of the staff. I did not have a good experience, there was a person named Shannon, with the manager who treated me very rudely, I am a Filipino and both were so very mean and spoke to me in a very condescending manner. both were the meanest person I have encountered in all restawrants in chicago . rudeness on its max, they don’t treat people here with respect. No manners.

Puppy in restaurant. When is it ok for customers to bring puppies into the dining room around other

Customers. I understand service animals, this puppy couldn’t even walk. was cuddled the whole time in the customers arm while she was eating. I will alert everyone I know what to expect when dining at Cracker Barrel. Those customers who own dogs and love them but also know their place as an animal. Since when is this ok?