Towncare Dental corporate office information is often searched by patients who need a headquarters address, complaint route, billing help, dental records, or assistance locating a specific Florida dental office. Towncare Dental is an affiliated dental brand supported by Dental Care Alliance, commonly known as DCA.
For appointments, treatment questions, bills, insurance, refunds, dental records, or complaints involving a particular office, patients should normally contact the Towncare Dental location where care was provided before calling a corporate office.
Towncare Dental Corporate Office and Contact Information
- Brand: Towncare Dental
- Support Organization: Dental Care Alliance
- DCA Support Office and Headquarters: 6240 Lake Osprey Drive, Sarasota, FL 34240, USA
- DCA General-Inquiries Phone Number: 1-888-876-4531
- Towncare Dental Website: towncaredental.com
- Towncare Dental Contact Form: Contact Towncare Dental
- Towncare Dental Locations: Find a Florida Dental Office
- Careers: Towncare Dental Careers
- Current Network: 27 Towncare Dental and affiliated practices in Florida
Important: The DCA telephone number is a general corporate-inquiries number. It should not be treated as a universal Towncare Dental customer-service line, billing department, dental emergency number, appointment line, records department, or direct complaint number for every location.
Towncare Dental Headquarters and Corporate Structure
Towncare Dental became affiliated with Dental Care Alliance in 2013. DCA provides administrative and business support to affiliated dental practices, while dental care is delivered through local practices and licensed dental providers.
The current DCA support office is located in Sarasota, Florida. Older online listings may show a Towncare address at 13195 SW 134 Street in Miami and the telephone number 305-274-2499. Those details are associated with older corporate records and should not be treated as Towncare Dental’s current universal headquarters or patient-support information.
Because individual offices may operate through separate professional or legal entities, patients should identify the complete practice name shown on their treatment plan, bill, insurance claim, payment receipt, or dental records.
Choose the Correct Towncare Dental Support Route
Appointments and Office Questions
Contact the specific Towncare Dental office where the appointment was scheduled. Use the official location directory if you need the office’s current address, telephone number, or website.
Billing, Payments, Insurance, or Refunds
Begin with the local office listed on the bill or treatment plan. Ask for an itemized account statement and a written explanation of any disputed charge, insurance adjustment, payment, credit, or refund.
Treatment or Clinical Concerns
Contact the treating dentist or local office manager. Questions about diagnosis, treatment recommendations, procedures, pain, complications, appliances, or clinical outcomes should be addressed by an appropriate licensed dental professional.
Dental Records and X-Rays
Request records from the office where treatment was provided. Ask whether the office requires a signed authorization, identification, designated delivery method, or records-processing fee.
Complaints About a Local Office
Ask to speak with the office manager. If the issue remains unresolved, use Towncare Dental’s official contact form, select the applicable location, and submit a concise description of the problem and the resolution requested.
Careers and Employment
Use the official Towncare Dental careers page for dentist, hygienist, dental assistant, specialist, and administrative employment opportunities.
Urgent Dental Problems
Contact the treating office, an emergency dentist, or an appropriate emergency medical provider. Do not wait for a corporate-office response if there is severe pain, swelling, uncontrolled bleeding, difficulty breathing, signs of infection, or another urgent health concern.
What to Have Before Contacting Towncare Dental
- The complete name and address of the dental office involved
- The patient’s name and appropriate private contact information
- Appointment, treatment, billing, or payment dates
- The name of the treating dentist or office manager, if known
- Treatment plans, estimates, invoices, receipts, and account statements
- Insurance explanations of benefits, claim numbers, and insurer correspondence
- Financing or payment-plan documents, when applicable
- Copies of emails, text messages, appointment notices, and written responses
- A short timeline explaining what happened
- The specific resolution being requested
How to Escalate a Towncare Dental Complaint
- Contact the local office. Explain the concern and ask for the person responsible for appointments, billing, records, or office administration.
- Ask for the office manager. Provide the relevant dates, documents, payment information, and requested resolution.
- Speak with the treating provider. Clinical concerns should be discussed with the dentist responsible for the examination or treatment.
- Request a written explanation. Ask for an itemized bill, account ledger, treatment explanation, records response, insurance explanation, or refund decision.
- Use Towncare Dental’s contact form. Select the office involved and provide a concise summary if the local response is incomplete.
- Contact DCA for general corporate routing. The DCA general-inquiries number may help identify an appropriate administrative contact, but it is not guaranteed to resolve every patient or clinical complaint.
- Consider an appropriate outside resource. Depending on the issue, this could include the dental insurer, financing provider, payment-card issuer, Florida Department of Health, or Florida Board of Dentistry.
Keep copies of all correspondence and record the date, time, telephone number, and name or position of each person contacted.
Towncare Dental Billing, Insurance, and Refund Guidance
Billing disagreements may involve the local dental office, an insurance company, a financing provider, or a third-party payment processor. Before disputing a charge, request an itemized statement showing the services performed, procedure codes, payments received, insurance adjustments, remaining balance, and any refund or credit.
Dental insurance estimates are not always guarantees of coverage. Actual benefits may depend on deductibles, annual limits, waiting periods, network participation, exclusions, frequency limitations, prior authorization, and the procedure codes submitted to the insurer.
If financing was used, contact both the dental office and the financing provider. Review the financing agreement, promotional period, interest terms, payment schedule, cancellation provisions, and refund procedures.
Dental Records and Privacy Requests
Patients seeking dental records, treatment notes, x-rays, billing records, or signed treatment documents should contact the office where care was provided. Ask for the office’s records-release procedure and keep a copy of the written request.
If a records or privacy concern remains unresolved, review Towncare Dental’s official Notice of Privacy Practices and contact the local office through a verified private channel.
Protect Your Private Information
Do not post dental records, x-rays, dates of birth, home addresses, telephone numbers, insurance identification numbers, claim numbers, patient account numbers, Social Security numbers, payment-card details, or private medical information in a public review.
Use TowncareDental.com, the verified local office telephone number, or an official DCA contact route before sharing personal, health, insurance, or payment information. Be cautious of unofficial telephone numbers found in advertisements or unverified online listings.
Common Reasons Patients Contact Towncare Dental Corporate Office
- Repeated appointment cancellations or scheduling changes
- Difficulty reaching a local office or office manager
- Billing disputes or unexpected charges
- Insurance estimates, claims, or coverage questions
- Refund delays or account-credit questions
- Treatment-plan or cost concerns
- Dental records or x-ray requests
- Questions about dentures, implants, crowns, bridges, or orthodontic treatment
- Complaints about communication or local-office service
- Locating a Towncare Dental office in Florida
- Finding the Towncare Dental corporate office or DCA headquarters
Towncare Dental Reviews and Complaints
CorporateOfficeHeadquarters.com currently has one reader-submitted Towncare Dental review. The comment describes an individual experience at a Fort Lauderdale office involving appointment changes, front-office communication, hygienist turnover, and difficulty obtaining higher-level assistance.
This review represents one patient’s reported experience and should not be treated as a universal description of every Towncare Dental location, dentist, hygienist, office manager, or support representative. Experiences may vary by location, provider, service, insurance plan, and date.
About Towncare Dental
Towncare Dental and its affiliated practices provide dental services at 27 locations across Florida. Available services vary by office and may include examinations, cleanings, fillings, crowns, bridges, dentures, dental implants, cosmetic dentistry, orthodontics, periodontics, endodontics, and oral surgery.
Patients should confirm available services, office hours, provider availability, accepted insurance, financing options, and appointment policies directly with the individual location.
Dental Care Alliance Leadership
Dental Care Alliance is a dental support organization headquartered in Sarasota, Florida. Its official leadership information identifies Larry Benz, DPT, as chief executive officer. DCA supports hundreds of affiliated dental practices and numerous dental brands across the United States, including Towncare Dental.
Competitors and Related Corporate Office Pages
Towncare Dental competes with other regional dental groups, affiliated dental practices, and national dental service brands. Readers comparing dental corporate contacts and complaint routes may also want to review:
- Aspen Dental Corporate Office
- Heartland Dental Corporate Office
- Coast Dental Corporate Office
- Gentle Dental Corporate Office
Official Towncare Dental Resources
- Towncare Dental Official Website
- Towncare Dental Contact Form
- Towncare Dental Locations
- Towncare Dental Payment Options
- About Towncare Dental
- Towncare Dental Careers
- Towncare Dental Privacy Policy
- Dental Care Alliance Contact Page
- Florida Board of Dentistry
Frequently Asked Questions About Towncare Dental Corporate Office
Where is Towncare Dental corporate office?
Towncare Dental is supported by Dental Care Alliance. DCA’s support office and headquarters is located at 6240 Lake Osprey Drive, Sarasota, FL 34240.
What is the Towncare Dental corporate phone number?
Dental Care Alliance’s general-inquiries number is 1-888-876-4531. This is not a universal patient-service, billing, appointment, records, or dental emergency number for every Towncare location.
How do I contact a Towncare Dental location?
Use Towncare Dental’s official location directory to find the address, telephone number, and website for the office involved.
How many Towncare Dental locations are there?
Towncare Dental’s official website currently lists 27 Towncare Dental and affiliated practices across Florida.
How do I complain about a Towncare Dental office?
Start with the office manager at the location where the issue occurred. If the matter remains unresolved, use Towncare Dental’s official contact form and select the applicable office. Keep written records of all contacts and responses.
Who should I contact about a Towncare Dental bill?
Contact the office shown on the bill or treatment plan. Request an itemized account statement and compare it with your payment records and insurance explanation of benefits.
How do I request Towncare Dental records or x-rays?
Contact the office where treatment was provided and ask for its records-release procedure. The office may require identification and a signed authorization.
Is Towncare Dental affiliated with Dental Care Alliance?
Yes. Dental Care Alliance announced its affiliation with Towncare Dental Partners in 2013 and currently lists Towncare Dental among its affiliated dental brands.
Is CorporateOfficeHeadquarters.com affiliated with Towncare Dental?
No. CorporateOfficeHeadquarters.com is not affiliated with Towncare Dental, Dental Care Alliance, any Towncare Dental office, any dentist, dental insurer, or financing provider.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters addresses, telephone numbers, complaint guidance, official resources, and reader review space for major companies and service organizations. Pages are updated when corporate structures, addresses, contact methods, support routes, or complaint procedures change.
Page Update Note
This page was updated on August 15, 2026 to replace outdated Miami and Maitland information, identify Dental Care Alliance as Towncare Dental’s support organization, add the current Sarasota headquarters address, clarify location-based patient support, and include current complaint, billing, records, privacy, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Towncare Dental, Dental Care Alliance, any affiliated dental practice, dentist, insurer, financing provider, or government agency. This page is for informational, review, and complaint-routing purposes only.
Corporate contact information is not a substitute for professional dental or medical advice. For urgent symptoms or treatment concerns, contact an appropriate dental or medical professional.
Share Your Experience
Have you contacted a Towncare Dental office, office manager, treating provider, Dental Care Alliance, billing representative, insurance company, or another complaint route? Share your experience below, including the Florida location involved, the type of problem, the contact method used, and whether the matter was resolved.
Do not include private dental, medical, insurance, account, payment, or identifying information in your public review.