Reach Out To Dollar Tree Corporate Office – Review and Complaints 

I visit my Dollar Tree store #8281 in San Jose, CA frequently. The employees are polite and cordial, however, the snack aisle is lacking. It often needs to be replenished. The bigger issue, however, is how filthy the floor is. It has always been very dirty. The floor was changed earlier this year, and the new floor is dirtier than the last. it looks like someone emptied muddy water on the floor and let it dry. It does make one wonder just what other cleaning tasks are not occurring.

Your Topeka KS store that refuses to help customers is the very worst. Two people standing watching customers and a lazy, manager. She runs off to her office every time. Allows her girls to make fun of customers, and refuse assistance. I said I need a complaint form, and she said don’t have them, you ll have to call it in. Never bothered to say, why, how can I help, or what’s the issue. If you’re going to force everyone to use self-checkouts while the staff just stands there, I will never return, and I think Facebook friends need to know. You force us to use self-checkouts and then say well 90 0/0 choose them! b s there is No choice. Either way your staff needs to get under control, laughing at customers is very unprofessional. Look at your cameras once in a while!

Most stores have a policy on dogs in the store because of the food in your store. I understand service animals are allowed but they should have a service vest or jacket on. I have gone into your store a lot in Kaukauna, Wi. where I live and have seen a lot of dogs in there and not wearing service vests or jackets. A cute little skirt and bows in their hair is not a service vest or jacket. Maybe your store employees should be informed of the rules for a service animal and inform customers that they need to have a service jacket on.

On August 3, 2023, I visited store 4743 on Hammerly in Houston Texas. I was appalled at the working conditions that Dollar Tree is making their employees work in and the horrendous conditions for your customers. The store on this day had to be 91+ degrees, the employees were dripping with sweat and looked like they were NOT doing well. I was dripping wet by the time I left. I learned this store’s air and poor working conditions have been this way for the past year! The store is filthy, it smells horrendous, and the conditions you make your employees work in are unacceptable, ESPECIALLY since you have been made aware of the conditions and working without air conditioning in 105+ degree heat by employees, customers, and the store manager. I will visit this store next week if the air conditioning is not repaired, I will report you to the health department as well as having a news station in the store to report on the conditions you make your employees work in.

I am very disappointed to find that your stores in my area are going to total customer check out. I find this very hypocritical since your are causing unemployment for the very people who need to shop in your stores. I am hoping that there will be stores in my area that will not be instituting this policy so I can continue to shop in your stores. I have been fortunate in my life to have had a good job and benefits but so many people need jobs to keep a roof over their heads and food on their tables. I guess Corporate greed has taken over your business as well. You know there are still people who don’t have degrees or special skills most jobs require these days. I happily shopped in your stores not only for the prices but because you contributed to keeping people employed. May the purchasing public be as loyal to your company as you are to the loyal employees that have worked for you. I shop in a store I think you should be able to furnish someone to check me out. I am hoping others feel the same as I do. Will there be any stores in Richmond/Chesterfield, VA area that will not have complete self check out?