Earth Fare is a privately held natural and organic grocery-store chain headquartered in Asheville, North Carolina. The company sells organic produce, natural groceries, responsibly sourced meat and seafood, prepared foods, supplements, body-care products, and other health-focused merchandise.
Consumers commonly search for the Earth Fare corporate office address or phone number when they need help with a store complaint, return, food-quality concern, advertised item, rewards account, product availability, employee interaction, Instacart order, or unresolved customer-service issue.
How to Contact Earth Fare Corporate Office
Earth Fare’s current website lists its Westgate location at 66 Westgate Parkway in Asheville. This address is also widely used as Earth Fare’s headquarters and principal business location.
- Company Name: Earth Fare 2020, Inc.
- Earth Fare Corporate Address: 66 Westgate Parkway, Asheville, NC 28806
- Earth Fare Asheville Phone Number: 1-828-255-2999
- Customer Service Number Listed by CustomerServiceNumbers.com: 1-828-281-4800
- Official Website: EarthFare.com
- Store Locator: Find an Earth Fare Store
- Weekly Advertisement: Earth Fare Weekly Ad
- Return Policy: Earth Fare Return Policy
- Careers: Earth Fare Careers
- Online Ordering: Earth Fare Online Shopping
- Corporate Status: Privately held; no public stock symbol
The number 1-828-255-2999 is the telephone number Earth Fare currently publishes for its Asheville Westgate location. Earth Fare does not prominently identify a separate nationwide customer-service or corporate-complaint number on its current official website.
Customers with a concern involving a particular location may receive faster assistance by contacting that store directly through the official store directory. The number 1-828-281-4800 is published on the Earth Fare listing at CustomerServiceNumbers.com, but consumers should verify that the number remains active before relying on it.
How to Escalate an Earth Fare Complaint
The appropriate complaint process depends on whether the matter involves a store purchase, advertised item, return, food-quality issue, rewards account, employee interaction, or third-party delivery order.
- Begin with the Earth Fare location where the purchase or incident occurred and ask to speak with the department manager or store manager.
- Keep the receipt, store address, purchase date, product packaging, ingredient label, expiration date, lot number, photographs, advertisement, and names of employees involved.
- Clearly explain what happened and state the resolution you are requesting, such as a refund, replacement, price adjustment, account correction, or management response.
- If the local store does not resolve the concern, call the Asheville office at 1-828-255-2999 and ask where the complaint should be directed.
- Request a case number or written acknowledgment when possible and keep copies of emails, receipts, photographs, and promised resolutions.
- A written complaint may be mailed to Earth Fare 2020, Inc., 66 Westgate Parkway, Asheville, NC 28806.
For a product-quality or food-safety concern, retain the package and product when it is safe to do so. Record the UPC, lot number, expiration date, and manufacturer information before returning or discarding the item.
If an order was placed through Instacart, determine whether the charge, substitution, missing item, delivery, or refund was processed by Earth Fare or Instacart. Customers may need to contact both companies.
Urgent food-safety concerns may also be reported to the appropriate local health department, the U.S. Food and Drug Administration, or the U.S. Department of Agriculture, depending on the type of product involved.
Do not publish complete payment-card numbers, account passwords, home addresses, medical information, or other sensitive personal information in a public review.
About Earth Fare
Earth Fare began in Asheville in 1975 as a natural-food store known as Dinner for the Earth. The business later adopted the Earth Fare name and developed into a full-service supermarket specializing in natural, organic, and health-focused food.
The company expanded throughout the Southeast and into several Midwestern states. At its previous peak, Earth Fare operated approximately 50 stores.
- Founded: 1975
- Original Name: Dinner for the Earth
- Headquarters: Asheville, North Carolina
- Current Legal Entity: Earth Fare 2020, Inc.
- Chief Executive Officer: Dennis Hulsing
- Business Type: Privately held natural and organic grocery retailer
- Current Markets: North Carolina, South Carolina, Virginia, Tennessee, Florida, and Georgia
- Current Store Network: Approximately 14 locations
- Primary Products: Organic produce, groceries, meat, seafood, prepared foods, bakery products, supplements, wellness products, and body care
Who Owns Earth Fare?
Earth Fare is privately held and currently operates through Earth Fare 2020, Inc. Asheville businessman Dennis Hulsing led the investment group that acquired Earth Fare’s brand and selected store assets during the company’s 2020 bankruptcy proceedings.
The revived company is separate from the former Earth Fare business that operated before the 2020 bankruptcy and liquidation. Earth Fare is not publicly traded and does not have a stock symbol.
Who Is the CEO of Earth Fare?
Dennis Hulsing is listed as the chief executive officer of Earth Fare 2020, Inc. Hulsing is also associated with Hulsing Enterprises, an Asheville-based investment and operating company involved in hospitality, real estate, health, and other businesses.
Hulsing participated in the effort to acquire and reopen selected Earth Fare stores following the previous company’s bankruptcy.
Did Earth Fare Go Out of Business?
The former Earth Fare company announced in February 2020 that it would close and liquidate all of its stores after being unable to refinance its debt. It entered Chapter 11 bankruptcy, and the former chain’s locations and other assets were sold to several buyers.
A new investor group led by Dennis Hulsing acquired the Earth Fare name, intellectual property, and selected store leases. The revived Earth Fare reopened its Asheville Westgate store in June 2020 and subsequently reopened or added other locations.
Earth Fare is therefore operating today, but it has a substantially smaller store network than the company had before the 2020 bankruptcy.
How Many Earth Fare Stores Are Open?
Earth Fare’s current website lists approximately 14 stores across six states:
- North Carolina: Asheville and Boone
- South Carolina: Charleston, Columbia, Greenville, Rock Hill, Fort Mill, and Summerville
- Virginia: Roanoke and Christiansburg
- Tennessee: Johnson City and Knoxville
- Florida: Ocala
- Georgia: Athens
Store locations can change. Customers should use the official Earth Fare store directory before traveling to a location.
Earth Fare’s Food Philosophy and Boot List
Earth Fare distinguishes itself through its Food Philosophy and “Boot List.” The Boot List identifies ingredients that Earth Fare says it does not allow in food sold through its stores.
Examples include artificial colors, artificial flavors, artificial preservatives, artificial sweeteners, high-fructose corn syrup, certain hydrogenated oils, bleached flour, bromated flour, and several other additives.
The Boot List is a retailer product standard rather than a guarantee that every product is suitable for every customer or medical condition. Customers with allergies, dietary restrictions, or health concerns should still read individual product labels and consult an appropriate healthcare professional when necessary.
Earth Fare Departments and Services
Products and departments vary by location, but Earth Fare stores may include:
- Fresh natural and organic produce
- Meat and poultry departments
- Seafood
- Deli foods and sliced meats
- Prepared meals, hot foods, and salad bars
- Fresh bakery products
- Bulk foods
- Vegan and plant-based products
- Gluten-free foods
- Vitamins and supplements
- Natural body-care and wellness products
- Beer and wine where permitted
- Online ordering, delivery, and pickup through Instacart
Earth Fare Return Policy
Earth Fare publishes a 100% satisfaction guarantee and states that it will refund the price paid for a purchase.
Returns without a receipt are generally credited in the form of an Earth Fare gift card. However, body-care products, vitamins, supplements, and general merchandise require a receipt and must generally be returned within 30 days.
Earth Fare states that alcohol cannot be returned. Customers should review the current policy or speak with the store before making a special trip because state laws and store procedures may affect individual returns.
Earth Fare Healthy Rewards
Earth Fare promotes a Healthy Rewards program that may provide member pricing, coupons, promotions, and other offers. Available benefits and participation requirements can change.
Customers experiencing trouble with registration, coupons, account access, or member pricing should retain screenshots and receipts and contact the store where the issue occurred.
Earth Fare Reviews, Complaints and Customer Feedback
The number of visible reviews on CorporateOfficeHeadquarters.com and CustomerServiceNumbers.com is currently limited. The submissions should therefore be viewed as individual customer experiences rather than a complete measure of Earth Fare’s overall service.
Reviews and complaints have mentioned the following themes:
- Deli packaging and tamper evidence: One customer questioned the placement of labels on resealable deli-meat packages and suggested that the label should cross the seal.
- Questions about product testing: A reviewer raised concerns about possible heavy metals in certain packaged foods after reading outside testing reports. The submission was a customer allegation and did not establish that Earth Fare or a particular product violated a safety standard.
- Environmental packaging concerns: One customer criticized the use of plastic packaging that the reviewer said was not accepted by many local recycling programs.
- Advertised products being unavailable: A CustomerServiceNumbers.com reviewer reported driving to a store and finding that sale items were sold out.
- Pricing concerns: Some feedback has questioned higher prices compared with conventional supermarkets.
- Requests for additional stores: A positive reviewer described becoming dependent on Earth Fare’s organic selection and requested a location in a new community.
Earth Fare sells thousands of products from many manufacturers. Questions about an individual product may need to be addressed by both Earth Fare and the manufacturer identified on the package.
As more reviews are submitted, this section can be updated to identify broader patterns involving service, pricing, product standards, returns, and store availability.
Earth Fare’s Competitive Landscape
Earth Fare competes with national, regional, and locally owned grocery stores offering natural foods, organic produce, prepared meals, supplements, and specialty products.
Three of Earth Fare’s most significant competitors include:
- Whole Foods Market Corporate Office – Whole Foods competes through a large national network of natural and organic grocery stores, Amazon integration, delivery, prepared foods, and private-label products.
- Sprouts Farmers Market Corporate Office – Sprouts competes in natural groceries, fresh produce, bulk foods, supplements, vitamins, and health-focused products.
- Trader Joe’s Corporate Office – Trader Joe’s competes through smaller stores, private-label foods, specialty products, organic options, and value-oriented pricing.
Earth Fare also competes with regional grocery businesses serving many of the same Southeastern markets:
- The Fresh Market Corporate Office – The Fresh Market competes in premium produce, meat, prepared foods, bakery items, specialty groceries, and a smaller-format shopping experience.
- Ingles Markets Corporate Office – Ingles competes heavily in western North Carolina and surrounding states through traditional supermarkets, pharmacies, fuel centers, and local-market familiarity.
Other competition may include Publix, Fresh Thyme Market, Kroger, Food Lion, local food cooperatives, independent health-food stores, and online grocery-delivery services.
Related Grocery Corporate Office Pages
- Whole Foods Market Corporate Office
- Sprouts Farmers Market Corporate Office
- Trader Joe’s Corporate Office
- The Fresh Market Corporate Office
- Ingles Markets Corporate Office
- Publix Corporate Office
- Fresh Thyme Market Corporate Office
- Kroger Corporate Office
Additional Earth Fare Consumer Resources
Consumers looking for Earth Fare customer-service information, store locations, return policies, online ordering, or employment information may find these resources useful:
- Earth Fare Customer Service Numbers, Reviews and Complaints
- Find an Earth Fare Store and Phone Number
- Read the Earth Fare Return Policy
- View the Earth Fare Boot List
- View the Earth Fare Weekly Ad
- Earth Fare Delivery and Pickup
- Search Earth Fare Job Openings
Frequently Asked Questions About Earth Fare Corporate Office
Where is the Earth Fare corporate office?
Earth Fare’s headquarters and principal business location are associated with 66 Westgate Parkway, Asheville, NC 28806. This is also the address of the Earth Fare Westgate store.
What is the Earth Fare corporate office phone number?
The Earth Fare number published for its Asheville Westgate location is 1-828-255-2999. Customers should ask to be directed to the appropriate department when calling about a corporate matter.
What is Earth Fare’s customer-service phone number?
Earth Fare does not prominently publish a separate nationwide customer-service number on its current official website. CustomerServiceNumbers.com lists 1-828-281-4800. Customers may also call the store involved or the Asheville number at 1-828-255-2999.
How do I file a complaint with Earth Fare?
Begin with the department manager or store manager at the location involved. Keep the receipt and supporting documents. If the matter is not resolved, call the Asheville office and request information about escalating the complaint.
Who owns Earth Fare?
Earth Fare is privately held and operates through Earth Fare 2020, Inc. An investor group led by Dennis Hulsing acquired the brand and selected assets during the former company’s 2020 bankruptcy.
Who is the CEO of Earth Fare?
Dennis Hulsing is listed as the chief executive officer of Earth Fare 2020, Inc.
Did Earth Fare close all of its stores?
The former Earth Fare company closed and liquidated its stores in 2020. A new ownership group subsequently acquired the brand and reopened selected locations. Earth Fare currently operates a smaller network of stores.
How many Earth Fare stores are currently open?
Earth Fare’s current website lists approximately 14 locations across North Carolina, South Carolina, Virginia, Tennessee, Florida, and Georgia. Customers should verify the latest store list before traveling.
How do I find an Earth Fare store phone number?
Visit the store locator on EarthFare.com. Each location page or listing provides the store address and local telephone number.
What is Earth Fare’s return policy?
Earth Fare advertises a 100% satisfaction guarantee. Most returns without a receipt may receive store credit, while body care, vitamins, supplements, and general merchandise require a receipt and generally must be returned within 30 days. Alcohol cannot be returned.
How do I complain about an Earth Fare product?
Keep the package, UPC, lot number, expiration date, receipt, and photographs. Contact the store where the product was purchased and ask for the manager. The product manufacturer may also need to be contacted.
How do I contact Earth Fare about an Instacart order?
Review the order receipt to determine whether the issue involves store fulfillment or Instacart delivery and billing. Customers may need to contact both the Earth Fare location and Instacart support.
How do I apply for a job at Earth Fare?
Visit the careers section on EarthFare.com to review current store, management, and support opportunities.
What is Earth Fare’s Boot List?
The Boot List is Earth Fare’s published list of ingredients and additives that the company says are not permitted in food stocked by its stores.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also gives consumers a place to share reviews, complaints, photographs, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns and show how experiences differ among stores, products, employees, and support channels.
Corporate addresses, phone numbers, leadership positions, store locations, and policies can change. Visitors should verify important details through Earth Fare’s official website before mailing documents, sharing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Earth Fare, Earth Fare 2020, Inc., Hulsing Enterprises, Instacart, or any Earth Fare store.
Earth Fare, the Earth Fare logo, Healthy Rewards, the Boot List, and related names are trademarks of their respective owners. Corporate information is believed to be accurate at the time of publication but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations appearing in consumer reviews have not necessarily been independently verified.
Share Your Earth Fare Experience
Have you contacted Earth Fare, worked with a store manager, returned a product, placed an online order, or attempted to escalate a complaint? Share your experience below.
When leaving a review, consider mentioning the store location, approximate purchase date, department involved, product or service type, customer-service channel used, whether Earth Fare responded, and whether the matter was resolved.
Do not include payment-card numbers, passwords, complete account numbers, home addresses, medical records, or other sensitive personal information.