Payless Car Rental is an Avis Budget Group brand with corporate and legal contacts in Parsippany, New Jersey. Customers looking for Payless Car Rental headquarters information frequently need help with a reservation, rental charge, deposit, toll, receipt, damage claim, lost item or unresolved branch complaint. For most rental problems, contact the renting location or Payless Customer Service before contacting the parent company’s corporate office.
Payless Car Rental Corporate Office and Headquarters Information
- Company: Payless Car Rental, Inc.
- Parent company: Avis Budget Group, Inc.
- Payless corporate and legal address: 379 Interpace Parkway, Parsippany, NJ 07054, USA
- Avis Budget Group corporate phone: 1-973-496-4700
- Payless Customer Service and reservations: 1-800-PAYLESS / 1-800-729-5377
- Customer-service email: cu*************@********ar.com
- Customer-service mailing address: Payless Corporate Customer Service, P.O. Box 690360, Tulsa, OK 74169-0360
- Customer-service fax: 303-583-8084
- Official website: paylesscar.com
- Official contact page: Contact Payless Car Rental
- Receipt lookup: Request a Payless receipt
- Rental locations: Find a Payless location
Payless Car Rental is owned by Avis Budget Group, headquartered at 379 Interpace Parkway in Parsippany, New Jersey.
Is Payless Car Rental Headquartered in Florida or New Jersey?
Older directories may associate Payless Car Rental with former offices in St. Petersburg, Florida. Those addresses and Florida telephone numbers should not be treated as the current Payless corporate headquarters.
Avis Budget Group acquired Payless Car Rental in 2013. Current Payless legal materials and Avis Budget Group corporate filings list 379 Interpace Parkway, Parsippany, New Jersey 07054.
The Parsippany address is a corporate and administrative office. It is not a public rental counter, vehicle pickup location, return facility, roadside-dispatch center or walk-in complaint office.
Choose the Correct Payless Contact Route
New or Existing Reservation
Call 1-800-PAYLESS / 1-800-729-5377 or manage the reservation through Payless.com. Have the reservation number and renter’s surname available.
If the reservation was made through an airline, hotel, credit-card travel portal or another booking website, that provider may control changes, cancellations or refunds.
Problem During an Active Rental
Contact the renting location directly using the telephone number on the rental agreement. Active-rental concerns may involve:
- A mechanical problem
- An unsafe vehicle condition
- A warning light
- A flat tire
- Lost or locked-in keys
- A requested rental extension
- A change to the return location
- A breakdown or need for roadside assistance
Use the roadside telephone number printed on the rental agreement or roadside-assistance brochure. If there is immediate danger, move to a safe location when possible and contact emergency services.
Accident or Vehicle Damage During a Rental
Contact local authorities when appropriate, notify the Payless renting location and follow the accident-report instructions provided with the rental. Payless advises renters to complete its accident-report process within 24 hours.
Do not rely on an ordinary corporate-office message for an active accident, theft, breakdown or unsafe vehicle.
Past-Rental Billing or Refund Complaint
- The rental agreement or reservation number
- The pickup and return locations
- The rental dates
- The final receipt
- The disputed amount
- A concise explanation
- The requested resolution
Do not email a complete payment-card number, driver’s-license image or other unnecessary identity information.
Lost Property
Use the lost-and-found option available through the Payless contact page and contact the return location promptly. Describe the item without disclosing unnecessary personal or financial information.
Payless and the rental location may not be responsible for property left in a returned vehicle. Do not travel to a vehicle-storage or service area without authorization.
Receipt Request
Use the official online Payless receipt request. If the receipt cannot be located, contact Customer Service or the renting location with the rental agreement number and rental dates.
Payless Deposits, Holds and Additional Charges
A Payless rental may involve an authorization hold or deposit in addition to the estimated rental charge. The amount and release time can vary by location, payment method, vehicle, rental terms and financial institution.
For a deposit or hold concern:
- Review the rental agreement and final receipt.
- Ask the renting location whether the charge is pending or completed.
- Ask the card issuer whether it is an authorization hold or posted transaction.
- Allow for the processing period stated by the location and card issuer.
- Contact Payless Customer Service if the completed charge does not match the agreement.
Do not publicly post a complete card number, bank-account number, authorization code or unredacted receipt.
Payless Toll Charges and Traffic Violations
Payless states that tolls may be processed after the vehicle is returned and may appear as a separate transaction. Administrative or convenience fees may apply under the rental terms.
The Payless FAQ lists 1-866-642-2000 for questions involving its U.S. e-toll service. Before disputing a toll-related charge, gather:
- The rental agreement
- The toll date and location
- The vehicle information
- The toll notice or invoice
- Proof of any payment made directly to the toll authority
Traffic violations remain the renter’s responsibility. Payless or a third-party administrator may assess an additional processing charge when handling an unpaid violation.
Payless Damage Claims
Avis Budget Group uses third-party administrators, including Fleet Response and Viking Services, for certain vehicle-damage claims. If you receive a damage bill, contact the administrator or adjuster named in the letter or email.
Request copies of the available supporting records, which may include:
- The vehicle-condition report
- Pickup and return inspection records
- Timestamped photographs
- A repair estimate or invoice
- A loss-of-use calculation
- An administrative-fee explanation
- The accident or incident report
Respond through the official claim channel shown on the correspondence. Verify unexpected messages through Payless.com before sending payment or identity documents.
How To Escalate a Payless Car Rental Complaint
- Start with the renting location. Ask for the location manager when the issue involves vehicle condition, employee conduct, optional products, fuel, availability or the rental counter.
- Contact Payless Customer Service. Call 1-800-729-5377, use the contact page or email cu*************@********ar.com.
- Request a case number. Keep the number with copies of the rental agreement, receipt, photographs and correspondence.
- Send written correspondence when necessary. Use Payless Corporate Customer Service, P.O. Box 690360, Tulsa, OK 74169-0360.
- Use the appropriate outside route for an unresolved issue. Depending on the circumstances, this may be a payment-card dispute, insurance claim, toll-authority inquiry, consumer-protection complaint or legal consultation.
A complaint should distinguish between an authorization hold, completed charge, damage claim, toll, traffic violation, fuel charge, optional product, reservation issue and third-party booking problem. These issues may be handled by different departments.
Payless Careers and Human Resources
Payless employment opportunities are managed through Avis Budget Group. Applicants should use the official Avis Budget Group careers website to search for rental-location, automotive, corporate and other openings.
The parent-company number, 1-973-496-4700, should not be described as a dedicated Human Resources number.
Current employees should use the authorized HR, payroll, benefits, leave or management channel provided by their employer. Some Payless locations may be operated by franchisees or licensees, so the employer identified on the paystub or tax form may be responsible for the workplace matter.
Do not publish Social Security numbers, employee identification numbers, payroll records, medical information, background-check records or private workplace correspondence in the comments.
Payless Privacy Requests
Avis Budget Group handles privacy matters for Payless and its related brands. Privacy questions and data-rights requests should be directed through the current privacy notice and its stated verification process.
The ordinary customer-service email should not be used as a substitute for the formal privacy process when a request involves access, deletion, correction or another privacy right.
Payless Car Rental Scam and Impersonation Warning
Be cautious of fake rental confirmations, sponsored telephone numbers, deposit-refund scams, fraudulent damage claims, toll-payment texts and messages requesting unexpected payments.
- Verify telephone numbers through Payless.com.
- Confirm reservations through the official website.
- Verify a damage claim using the contact information on official claim documents.
- Do not provide passwords or one-time verification codes.
- Do not pay a supposed Payless representative with gift cards or cryptocurrency.
- Do not install remote-access software for a refund.
- Contact the card issuer directly about an unauthorized completed charge.
About Payless Car Rental
Payless Car Rental was founded in 1971 and focuses on value-oriented vehicle rentals for leisure and business travelers. Avis Budget Group acquired the company in 2013.
Payless operates through a mixture of corporate and franchise or licensee locations. Avis Budget Group reports approximately 120 Payless locations across the United States, Canada, Europe and South America, including locations serving major airports.
Rates, deposits, vehicle availability, optional products, operating hours and local policies may differ by location. Review the location-specific terms and final rental agreement before accepting the vehicle.
Payless Car Rental Competitors
Payless competes with other national, international and regional car-rental providers. Related corporate-office pages include:
- Budget Corporate Office
- Avis Corporate Office
- Enterprise Rent-A-Car Corporate Office
- Hertz Corporate Office
- Fox Rent A Car Corporate Office
- National Car Rental Corporate Office
Payless Car Rental Reviews and Complaints
CorporateOfficeHeadquarters.com currently displays no Payless Car Rental reviews on this page. There is therefore no COH rating average or established review pattern to report.
Future comments may discuss individual rental locations, reservations, vehicle condition, billing, deposits, tolls, damage claims, receipts or Customer Service. Individual submissions are unverified personal accounts and should not automatically be treated as proof of a companywide policy or practice.
Payless Car Rental Corporate Office Frequently Asked Questions
Where is Payless Car Rental headquarters?
Payless Car Rental’s current legal and corporate contact is associated with Avis Budget Group at 379 Interpace Parkway, Parsippany, NJ 07054.
Is Payless Car Rental still headquartered in St. Petersburg?
Current official materials do not list the old St. Petersburg addresses as Payless headquarters. Payless is an Avis Budget Group brand, and current corporate and legal materials use the Parsippany, New Jersey address.
What is the Payless Car Rental corporate phone number?
Avis Budget Group’s corporate number is 1-973-496-4700. For Payless reservations or rental support, call 1-800-729-5377.
What is the Payless Customer Service phone number?
Payless Customer Service can be reached at 1-800-PAYLESS / 1-800-729-5377.
Does Payless have a customer-service email address?
How do I complain about a Payless rental location?
Begin with the renting location and ask for the manager. If the issue remains unresolved, contact Payless Customer Service, provide the rental details and request a case number.
How do I obtain a Payless receipt?
Use the official online receipt-request page. Contact the renting location or Customer Service if the receipt cannot be found.
Who owns Payless Car Rental?
Avis Budget Group owns Payless Car Rental. Avis Budget Group acquired the brand in 2013.
Is Payless connected to Avis and Budget?
Yes. Payless, Avis and Budget are brands within Avis Budget Group. They remain separate customer-facing rental brands.
Is 1-973-496-4700 the Payless Human Resources number?
No dedicated Payless HR designation is supported for that number. It is the corporate telephone number for Avis Budget Group. Applicants should use the official careers website, while employees should use their authorized internal or franchise-employer HR route.
Official Payless and Avis Budget Group Resources
- Payless Customer Service Center
- Payless Contact Page
- Request a Receipt
- Payless Rental and Vehicle FAQ
- Payless Terms of Use
- Payless Privacy Notice
- Avis Budget Group Company Information
- Avis Budget Group Careers
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches corporate contact information and provides an open forum for consumer feedback. This update compared the existing page with current Payless legal documents, Customer Service resources, Avis Budget Group corporate information and public corporate filings.
Addresses, telephone numbers, location ownership, rental policies and support procedures can change. Verify important information through Payless.com and the rental agreement applying to your transaction.
Page Update Note
This page was updated on August 17, 2026. The update replaced outdated St. Petersburg information with the current Parsippany corporate address, identified Avis Budget Group as the parent company, corrected the corporate telephone description, added Payless Customer Service email and mailing information, updated the fax number, removed an unsupported Human Resources designation and expanded rental-complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and consumer-review website. It is not affiliated with, endorsed by or sponsored by Payless Car Rental, Payless Car Rental, Inc., Avis Budget Group, Avis, Budget, any Payless location, franchisee, licensee, insurer, toll administrator, roadside provider or damage-claim administrator.
This page provides general informational and complaint-routing guidance. It is not legal, insurance, financial, travel, privacy or safety advice. Review the rental agreement and official Payless policies that apply to the specific reservation and location.
Share Your Payless Car Rental Experience
Have you contacted Payless Car Rental about a reservation, rental location, vehicle, deposit, receipt, toll, damage claim, refund or billing problem? Share the location, approximate rental date, general issue, contact route used and whether the matter was resolved.
Do not publish a reservation number, rental agreement number, driver’s-license number, passport information, full payment-card details, home address, private telephone number, email address, claim number, travel itinerary or other confidential information.