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  • Reach Enterprise Corporate Office – Review and Complaint

Reach Enterprise Corporate Office – Review and Complaint 

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Enterprise Headquarters are located in Missouri, USA. More contact information for Enterprise car rental is listed below along with customer reviews and complaints.

How To Contact Enterprise Corporate Office Headquarters HQ:

Enterprise Rent-A-Car Corporate Address:

Home Office: 600 Corporate Park Drive St. Louis, Missouri 63105 USA

Enterprise Corporate Phone Number: 314-512-5000

Corporate Fax Number: 314-512-4706

Website: Enterprise.com

Email Help & Chat: Contact Page

Jobs: Online Job Listings

Corporate Stock Symbol: n/a Private Company

Enterprise Corporate Office HQ

Enterprise Rent-A-Car Phone Numbers

Customer Support Phone Number: 855-266-9565

Enterprise Roadside Assistance: 800-307-6666

Enterprise Plus: 866-507-6222

en Español: 877-416-0000

Customers with Disabilities: 866-225-4284

Business: 877-881-5500

Car Sales: 888-227-7253

Truck Rental: 888-736-8287

Fleet Management: 877-233-5338

Exotic Cars: 1-866-4-LUX-CAR

Enterprise Company Information

Enterprise Car Rental’s competition includes Hertz, Avis, Budget, Sixt, Fox Rent-a-Car, Ace Rent-a-Car, and Payless.

Maps and Directions To Enterprise Corporate Headquarters St. Louis

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2.2
Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,750 reviews)

JR Food Mart Customer Service Issue

Rated 1.0 out of 5
February 26, 2024

Unprofessional customer at the register up front! Unprofessional customer service I was at the scan machine trying checking lottery tickets . I notice the machine was not scanning appropriately so I ask the young lady that work there, could she scan it at the register. She walked off unprofessionally without helping attitude nasty, every time you go inside the store her attitude is terrible all the time. Please someone inside the store at the time and you will see for yourself. Terrible experience

Ms.

Hyundai Peeling Paint Issue

Rated 1.0 out of 5
February 21, 2024

Horrible. This whole situation with the PEELING PAINT on a car that is garage kept with 50,000 miles (Hyundai Santa Fe) We have, for generations, been a Hyundai family if I’m not mistaken it adds up to about 13 vehicles. I have called every local service manager, and guess what? They are out of the office & NEVER a return call and it’s been 5 months. I have been patient and had every intention to stay that way…we have been bamboozled by your company and your CHEAP Korean paint.

Susan Baxter

GL Homes Estero FL Warranty Issues

Rated 1.0 out of 5
February 18, 2024

Punch Out list not finished before closing; 6 weeks getting nowhere with damaged interior surfaces. Losing faith in GL Homes! We have been trying to get damaged surfaces fixed two weeks before closing. Our Construction managers did not deliver the promised solutions. We unfortunately closed on the home on January 29th and the Warranty department is giving us lip service. We want to communicate with only one person. We want to hire professional contractors. Photos have been uploaded to the Warranty App. Letters have been sent to Warranty. We are getting nowhere, nothing has been done but scheduling faucet fixtures squaring by plumber in 2 weeks!! My yard looks like a junkyard! We had to purchase a shop vac and vacuum a bag full of concrete out of our driveway. All our windows are Severely Scratched and need to be replaced. All our doors and hardware are shoddily hung. Our upgraded $7,200 handrail and staircase have holes, and unevenly finished cracked edges and need to be refinished by a professional. Our floors’ white grout is dirty and uneven, and the tiles are chipped. Our both upstairs tubs are deeply scratched and rusting and need to be Changed. Our upstairs mirror and sink are chipped and they need to be replaced. The upgraded front door’s windows are scratched and terrible paint job. All the thresholds are damaged and need to be replaced. We built a new home because we wanted a new home and new surfaces. Not surfaces that look 100 years old. Our son is building next door. Our friend is building 4 doors down. We believed in GL Homes’s reputation, which advertises the ultimate in quality. We loved the sales team and the nice contemporary Architectural Design of the homes. The Exquisite entrance Waterfall, the community, location, and underground utilities. We want to communicate with someone in management. We cannot have our furniture delivered. We cannot have our steps and upstairs finished. We want Priority so remedies can commence in the correct order immediately. We have been pushed around for 6 weeks. We are not marking every surface that needs to be fixed. It took me one hour just to mark one step, as is shown uploaded in the Warranty App. My uploading of the front door was closed. It was written every problem needs a separate ticket. Why didn’t the construction managers, and warranty supervisors upload anything before we closed or even after?? Please call us tomorrow. Gulayse Ergun (330)705-2770 RiverCreek, Estero, Florida. My housekeeper and I have been working 6 days just to clean the dirt and grout cement on tiles.!! No finished surfaces were protected. Countertops were used as sawhorses. The master bathtub surround metal sticks out like a sharp sword – who would approve of this, why wasn’t a round corner installed? More photos are uploaded onto the warranty app. This is not my job to be marking and cleaning for 2 weeks. Someone needs to come from the Corporate office, be our guest for dinner, and firsthand witness what we are Struggling with. Instead of being happy with our new home and moving in, we are horrified at the damages and shoddy workmanship. We need your help. ASAP

Gulayse and Hulusi Ergun

Jim n Nicks Customer Service Issue

Rated 1.0 out of 5
February 15, 2024

On February 14th, 2024 around 8:44 p.m. I purchased meals for our family which was two double burger meals and hot wings. The double burger that I bit into had a latex glove in the middle and wrapped around the bottom. After the contact with the latex, my mouth experienced a breakout and a swollen throat. Negligence, pain, and suffering! I drank Benadryl to resolve the problem.

Jimmy Hyde iii

Jersey Mikes Customer Service Issue

Rated 1.0 out of 5
February 12, 2024

Bad Customer Service blaming third-party website!

21040-F Frederick Rd, Germantown, MD 20876

Has no idea why I have gotten charged for food that is not available to pick up. Told to contact the manager, and then 18 minutes later, I was told to contact their website. If you are in need of food in exchange for your money, do NOT come to this location. I told him it was not in the system and that I needed to come back to speak to David Campos. Alejandro Castillo was not able to do anything after asking to view my email confirmation, my text messages, and then their website.

It is unacceptable to place blame on the customer for their third-party app.

My time has been wasted with no energy to fuel my frustration.

41 mins

No food

Must return to the store for a possible refund if the manager chooses to respond, instead of calling me during his work shift tomorrow at 11 -6 / or so, told by Alejandro Castillo.

Mrs. Ashley S. Thomas

Enterprise Customer Service Issue

Rated 1.0 out of 5
January 31, 2024

Lack of integrity and professional accountability by Cooperate claims office and customer service! Turned over a paid account for a simple windshield replacement to a collection agency after it was paid in full. Very unprofessional communication out of MO claims office lacked follow through. After bringing this mistake to their attention, the company recommended that I the customer who paid them in full. Contact the collection agency to resolve the matter. As a member of two very large organizations and business owner. I think it might be best that we do business with another rental agency who respond more professionally, and one not associated with the Enterprise, National, Alamo brand. I believe this will prevent future loss of time. Never again, not worth the headache!

Alvin Terrell

Enterprise Unprofessional Customer Service

Rated 1.0 out of 5
January 12, 2024

We had a rental booked at the Westover Blvd location in Albany Ga by an INSURANCE CO. The reservation was booked on a Friday. We received a call from a person by the name of (Reed) to say that he had the vehicle at the location but he was leaving due to the day being a Friday. We could come Monday or else, I talked with him again Monday morning and was told to come to the store at 10:30 to get a vehicle not the 1 we had reserved but he would have it later that day. Once at the store I was called a liar in front of a customer and an employee of Enterprise. This is not acceptable nor will I return until (Reed) right this wrong with a verbal apology to me!!!!!

Mr. J

Enterprise Main Offices - Treatment was Very Rude and Nasty - Boardman, Ohio

Rated 1.0 out of 5
January 2, 2024

Hello, I wanted to file a complaint about your location in Boardman Ohio I was treated very rude and have been given the run around for 3 months I was a repeat renter for several months and I went to the Boardman location for the first time and I was treated very rude and put on the do not rent list for an unpaid balance that I immediately paid once I was aware, they told me I had to talk to the risk management team but no one will get me in contact with them and I believe I was profiled and would like for the matter to be handled.

Victasia Hooks

Last minute to stranded before THANKSGIVING!! nerve racking experience.

Rated 1.0 out of 5
November 21, 2023

The overall rating did not allow me to put 0 stars, number one. I reserved to rent a 15-passenger van back in August 2023 for the family trip in November for Thanksgiving. I got a message from Enterprise Owings Mills branch the day before pickup stating that they don’t have a van for my trip. We have family traveling from surrounding counties to ride in the van. Just imagine having to try and rent or needing to buy last-minute plane tickets for 15 people, that is a lot. The manager apologized over and over again, however, that didn’t get me what I needed. I could go on and on about this enterprise, I have rented from them several times and it’s always something with them, never a smooth transaction, NEVER.

Natalie Sapp

Enterprise Headquarters, What happened to customer service and clean cars?

Rated 1.0 out of 5
August 25, 2023

My most recent experience with Enterprise will be my last ever. For sure. Service was rude, staff was not trained and couldn’t answer questions, the car wasn’t ready and when it was it smelled like smoke and mold. For all this fun I got to pay $700 including a deposit that may take 2 weeks to be refunded to my account. At 7:30 in the morning, there were 4 employees and 2 customers in the office. One customer was being helped. The three other employees stood around shooting the breeze and ignored me until I said “ hello “ loudly. After the paperwork was done I asked about returning the car to an alternate location close to where my car is being serviced I got. “No, we don’t do that “. No explanation no apology. Well, I happen to have done this in the past so I asked why not… oh I was such a terrible customer!! The explanation I got was all about where Enterprise needs the cars… no concern about what the customer needs… hmm.

Later that day I called to provide some insurance information and I waited a full two hours on hold because the staff didn’t answer the phones. This isn’t anything that can even be called bad customer service…. It’s the rude treatment of customers without any idea what service even means. Unprofessional, Some combination of street brats and frat boys who shouldn’t be trying to run a business. I’m done with you Enterprise. Wake up and smell the coffee and the competition. With jokers like this running your branch, you’ll be out of business soon enough.

Patricia
Corporate Office Headquarters