Geek Squad provides technology repair, setup, installation, troubleshooting and protection-plan support through Best Buy stores, in-home appointments and online service channels. Customers looking for the Geek Squad corporate office, headquarters address, corporate phone number or complaint help can use the verified contact information below.
Geek Squad Corporate Office and Contact Information
- Geek Squad corporate address: Best Buy Co., Inc., 7601 Penn Avenue South, Richfield, MN 55423, USA
- Geek Squad corporate phone number: 1-612-291-1000
- Geek Squad customer service and repair support: 1-800-GEEK-SQUAD (1-800-433-5778)
- Best Buy customer service: 1-888-BEST-BUY (1-888-237-8289)
- Geek Squad services: Repair and tech services
- Appointments: Schedule a service
- Additional phone guide: Geek Squad customer service numbers
The Richfield number reaches Best Buy’s corporate office. For a device repair, installation, appointment, protection plan or active service order, start with 1-800-GEEK-SQUAD or the online service scheduler.
Where Is Geek Squad Headquarters?
Geek Squad headquarters functions are based at Best Buy’s corporate headquarters at 7601 Penn Avenue South, Richfield, Minnesota 55423. Richfield is in the Minneapolis–Saint Paul metropolitan area.
The headquarters address is intended for corporate correspondence. Customers who need hands-on technical assistance should use a nearby Best Buy store, schedule an appointment or call Geek Squad support.
Choose the Correct Geek Squad Contact Route
- Repair, setup or installation: Call 1-800-433-5778 or use the service scheduler.
- Existing appointment or repair: Have the service order number, device type, appointment date and store location ready before contacting support.
- Best Buy order, return or account issue: Call 1-888-237-8289 or use Best Buy Contact Us.
- Local in-store support: Use the Best Buy store locator to find a nearby location and confirm available services.
- Corporate matter: Call 1-612-291-1000 or write to the Richfield headquarters address.
Using the service route that matches the issue usually provides faster help than calling the corporate office about a repair appointment or store transaction.
Geek Squad Repairs, Appointments and Complaint Help
Geek Squad offers support for computers and tablets, phones, TVs and home theater equipment, smart-home and networking products, appliances and car electronics. Available services vary by product, location, warranty or protection-plan terms, and whether the work is performed in a store, at home or remotely.
Before contacting Geek Squad
- Gather the receipt, service order number, device model and serial number.
- Write down the date, store location and names of any services purchased.
- Describe the problem, what troubleshooting has already been attempted and the resolution requested.
- Back up important data when possible before surrendering a device for service.
- Ask for a case or reference number and keep a record of each contact.
How to escalate a complaint
Begin with the Geek Squad Agent, store manager or phone-support representative handling the service. If the issue remains unresolved, request escalation and provide the case number, relevant dates and the specific remedy sought. For a broader Best Buy customer-service matter, use Best Buy’s customer-service number or contact page. Corporate correspondence should be concise and should include copies rather than original receipts or documents.
About Geek Squad and Best Buy
Geek Squad began as a computer-repair service in Minneapolis in 1994. Best Buy acquired the company in 2002 and later expanded the brand throughout its U.S. stores. Today, Geek Squad operates as Best Buy’s technology support and services brand, providing repair, installation and troubleshooting assistance across several product categories.
Best Buy Co., Inc. is Geek Squad’s parent company. Readers seeking parent-company contacts, executive-office information or broader Best Buy complaint routes can visit the Best Buy corporate office page.
Geek Squad Competitors and Related Corporate Office Pages
Geek Squad competes with manufacturer support programs, device-protection providers, office-supply retailers that offer technology services and independent computer or electronics repair shops. Relevant corporate office pages include:
- Apple, whose retail support includes the Genius Bar and authorized repair options
- Asurion, which provides device protection and repair services
- Staples, which offers technology services for consumers and businesses
- Office Depot, which provides technology support and related business services
Geek Squad Reviews and Complaints
Reviews currently visible on this page describe concerns about missed follow-up after an in-home data transfer, repeated contacts with phone support, a local-store disagreement involving AppleCare+ coverage and scam emails impersonating Geek Squad. The scam-email report concerns a third party using the Geek Squad name and should not be treated as evidence that Geek Squad sent the message.
Customers are invited to share factual experiences with Geek Squad repairs, appointments, installations, protection-plan support, store service and corporate complaint handling. Helpful reviews identify the service type, general location, approximate date, steps already taken and whether the issue was resolved.
For privacy and security, do not publish full serial numbers, service order numbers, receipt details, payment information, home addresses, account credentials or remote-access codes in a public review.
Geek Squad Corporate Office FAQs
What number is 1-800-433-5778?
1-800-433-5778 is 1-800-GEEK-SQUAD, the support number used for Geek Squad service, repairs and appointments.
What is the Geek Squad corporate phone number?
The Geek Squad corporate office phone number is 1-612-291-1000, the main corporate number for parent company Best Buy.
What is the Geek Squad headquarters address?
The Geek Squad headquarters address is Best Buy Co., Inc., 7601 Penn Avenue South, Richfield, MN 55423.
How do I schedule a Geek Squad appointment?
Use Best Buy’s Schedule a Service page or call 1-800-GEEK-SQUAD. Appointment availability and service options depend on the device and location.
How do I file a complaint with Geek Squad?
Start with the Agent, store manager or support representative responsible for the service. Request a case number and escalation if the issue is unresolved. Best Buy customer service is available at 1-888-237-8289, and corporate matters can be directed to the Richfield office.
Is Geek Squad owned by Best Buy?
Yes. Best Buy acquired Geek Squad in 2002, and Geek Squad operates as Best Buy’s technology support and services brand.
Official Geek Squad and Best Buy Resources
- Geek Squad repair and technology services
- Schedule a repair, installation or service
- Best Buy Contact Us
- Best Buy store locator
- Best Buy corporate and investor contacts
- Best Buy’s Geek Squad history
- Geek Squad customer service numbers guide
- FTC guidance on fake invoices and Geek Squad impersonation scams
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate contact information and a public forum for customers to share reviews, complaints and positive experiences. Contact details and links are checked against current company and authoritative sources when this page is updated.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Geek Squad or Best Buy Co., Inc. This page is for informational, review and complaint purposes. Product eligibility, service availability, prices, warranties and protection-plan terms may change; confirm current details directly with Best Buy or Geek Squad.
Page Update Note
This page was updated in August 2026 with the current Richfield headquarters address, verified corporate and customer-service phone numbers, active service links, a focused competitor list and current scam-safety guidance.