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  • Expedia Corporate Office, Headquarters Address, Phone Number, and Complaints

Expedia Corporate Office, Headquarters Address, Phone Number, and Complaints 

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Expedia Group’s corporate office headquarters are located in Seattle, Washington. People often search for the Expedia corporate office when they need Expedia headquarters, the corporate address, corporate phone number, executive or board contact information, investor relations, legal correspondence, media contacts, or escalation guidance for unresolved Expedia booking, refund, cancellation, hotel, flight, car rental, package, or One Key issues.

Expedia Corporate Office and Headquarters Contact Information

The Expedia corporate office phone number is best treated as a company or headquarters contact. For booking-specific help, Expedia directs travelers to its official Help Center, Trips page, chat, phone-routing tools, or the support path connected to the itinerary.

Expedia corporate office headquarters in Seattle Washington
Expedia Group’s corporate headquarters are located at 1111 Expedia Group Way West in Seattle, Washington.

Expedia Headquarters Address in Seattle

Expedia Group’s headquarters are located at 1111 Expedia Group Way West in Seattle, Washington. This is the address many readers search for when looking for Expedia headquarters, Expedia corporate office, Expedia corporate address, Expedia Group headquarters, Expedia main office, or Expedia HQ phone number.

Expedia Group is the travel technology company behind Expedia, Hotels.com, Vrbo, Orbitz, Travelocity, Hotwire, CheapTickets, CarRentals, Expedia Cruises, and other travel brands. Because Expedia Group owns multiple travel platforms, some complaints may involve Expedia.com directly, while others may involve a related Expedia Group brand or a third-party travel provider such as an airline, hotel, car rental company, or vacation rental host.

Expedia Corporate Office vs. Expedia Customer Service

The Expedia corporate office is generally used for corporate governance, investor relations, media inquiries, legal correspondence, executive correspondence, and high-level unresolved concerns. Most booking, refund, cancellation, hotel, flight, car rental, activity, package, and account issues should start with Expedia’s official support channels while signed in to the Expedia account used for the reservation.

Expedia’s contact process may ask questions before showing the correct phone, chat, or online help option. That routing can depend on the traveler’s location, itinerary, booking type, travel dates, and reason for contacting Expedia.

Choose the Correct Expedia Support Route

  • Expedia booking, refund, cancellation, or itinerary issue: Start with the Expedia Help Center.
  • Phone or chat support: Use Expedia’s Get in Touch page so Expedia can route the request.
  • Manage a booking: Sign in and open Trips.
  • Hotel check-in problem: Contact the hotel immediately, then contact Expedia if the property cannot resolve the reservation.
  • Flight cancellation or schedule change: Check both the Expedia itinerary and the airline’s record.
  • Vacation package problem: Review each component separately, including flight, hotel, car rental, activity, or travel protection.
  • Vrbo, Hotels.com, Orbitz, Hotwire, or Travelocity issue: Use the support route for that specific Expedia Group brand.
  • Board or governance concern: Use Expedia Group’s corporate governance contact only for appropriate corporate-level matters.

What to Have Before Contacting Expedia Corporate Office

  • Expedia itinerary number
  • Email address used for the booking
  • Traveler name exactly as shown on the reservation
  • Travel dates, destination, hotel name, airline, car rental company, or activity provider
  • Airline, hotel, or rental company confirmation number
  • Receipts, screenshots, chat transcripts, cancellation notices, and refund messages
  • Previous Expedia case number or support reference number
  • Payment date, amount, and last four digits of the card, if relevant
  • A short timeline and the specific resolution requested

Do not post private information in public reviews or comment sections. Avoid sharing itinerary numbers, passport information, full payment-card numbers, login credentials, personal identification documents, or private travel records.

How to Escalate an Expedia Complaint

Start with Expedia’s Help Center, chat, phone-routing tool, or Trips section. If the issue involves an active trip, contact the airline, hotel, car rental company, or activity provider as well, especially when the travel provider controls check-in, room availability, baggage, seating, airport operations, or local charges.

If the issue remains unresolved, organize your complaint before escalating. Include what happened, when it happened, which support routes you used, what Expedia or the travel provider already said, and what resolution you are requesting. A short, factual complaint with documentation is usually more effective than a long complaint without dates, receipts, or case numbers.

For corporate-level correspondence, Expedia Group’s headquarters address is 1111 Expedia Group Way West, Seattle, WA 98119. Board communications may be sent to the Corporate Secretary at that address, but normal booking complaints should go through Expedia customer support first.

Common Reasons Customers Contact Expedia Corporate Office

  • Finding the Expedia corporate office or headquarters address
  • Looking for the Expedia corporate phone number
  • Refund delays or missing refunds
  • Flight cancellations, schedule changes, or airline credit problems
  • Hotel reservation problems at check-in
  • Duplicate charges, unfamiliar Expedia charges, or billing disputes
  • Vacation package issues involving multiple providers
  • Car rental counter disputes or unexpected charges
  • One Key or OneKeyCash account problems
  • Difficulty reaching Expedia customer support
  • Complaints involving Expedia, Hotels.com, Vrbo, Orbitz, Travelocity, Hotwire, or another Expedia Group brand

Expedia Refunds, Cancellations, and Booking Problems

Expedia refund and cancellation issues may involve Expedia, an airline, a hotel, a car rental company, a vacation rental host, an activity provider, or a payment processor. The company that appears on the itinerary may not always be the same company that approves or processes the refund.

Before escalating, review the cancellation policy shown in the itinerary. Save the cancellation confirmation, refund approval message, travel credit notice, receipt, and any messages from the travel provider. If a hotel, airline, or rental company says Expedia must handle the issue, ask for that response in writing when possible.

Expedia Charges and Duplicate Billing Guidance

Expedia charge complaints may involve pending authorizations, completed charges, split airline billing, hotel deposits, car rental security deposits, package components, taxes, fees, duplicate payments, or unauthorized transactions. Compare the statement amount with every itinerary, hotel folio, airline receipt, rental agreement, and package component.

If no authorized Expedia itinerary explains a charge, contact Expedia through its official support page and contact your bank promptly. Be careful with fake customer-service numbers that appear in search ads or unofficial websites.

Expedia Reviews and Complaints

Current reader-submitted COH reviews for Expedia include individual complaints about overbilling, refund delays, cancellation problems, difficulty reaching support, confusing cancellation terms, unclear billing, and unresolved customer-service follow-up.

These comments reflect individual traveler experiences and may vary by itinerary, booking type, provider, travel date, cancellation policy, payment method, support route, and whether the issue involved Expedia directly or a third-party airline, hotel, rental company, or travel provider. If you leave an Expedia review below, include the booking type, travel date, support route used, and whether the complaint involved a refund, cancellation, hotel, flight, car rental, package, One Key, billing, or corporate escalation.

Scam and Fake Expedia Support Warning

Expedia warns that fake Expedia phone numbers can appear online, including through misleading search results and unofficial pages. Always start from Expedia.com, the Expedia app, the official Help Center, or your Expedia account before entering sensitive information.

Do not provide passwords, one-time passcodes, gift card numbers, wire transfers, full payment-card numbers, bank login details, passport information, or remote access to someone who contacts you unexpectedly claiming to represent Expedia, a refund department, a travel provider, or a booking support team.

Expedia Competitors and Related Corporate Office Pages

Customers researching Expedia corporate office information may also compare related online travel and booking company pages, including Booking.com Corporate Office, Kayak Corporate Office, Airbnb Corporate Office, and Priceline Corporate Office. These companies may have overlapping complaint categories involving reservations, refunds, cancellations, billing, travel credits, loyalty rewards, customer support, and provider disputes.

Related Resources

Frequently Asked Questions About Expedia Corporate Office

Where is Expedia headquarters?

Expedia Group headquarters are located at 1111 Expedia Group Way West, Seattle, WA 98119.

What is Expedia corporate office phone number?

Expedia Group’s corporate office phone number listed in public company filings is 1-206-481-7200.

How do I contact Expedia customer service?

Use Expedia’s official Help Center or Get in Touch page. Expedia asks users questions first so it can route the booking issue to the correct phone, chat, or online support path.

How do I file a complaint with Expedia?

Start with Expedia’s official support route while signed in to the account used for the booking. If unresolved, keep your itinerary number, case number, receipts, screenshots, and provider responses before escalating.

Is Expedia Group the same as Expedia.com?

Expedia.com is a travel-booking website owned by Expedia Group. Expedia Group also owns or operates other travel brands, including Hotels.com, Vrbo, Orbitz, Travelocity, Hotwire, CheapTickets, and CarRentals.

Should I contact Expedia corporate office about a refund?

Start with Expedia customer support first. Refunds often depend on the booking terms and the airline, hotel, car rental company, or travel provider involved. Corporate escalation is better suited for unresolved issues after normal support attempts.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, travel platforms, retailers, restaurants, airlines, hotels, and service organizations. This page is designed to help readers identify the correct Expedia corporate office, customer-service, booking, refund, cancellation, provider, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Expedia Group, Inc., Expedia.com, Hotels.com, Vrbo, Orbitz, Travelocity, Hotwire, CheapTickets, CarRentals, any airline, any hotel, any car rental company, any travel provider, or any Expedia employee. This page is for informational purposes only. Booking policies, refund rules, cancellation terms, customer-service routing, corporate details, and complaint procedures may change over time. For official help with an Expedia booking, refund, cancellation, account, or travel problem, visit Expedia.com and sign in through the official Expedia Help Center.

Share Your Experience

Have you contacted Expedia corporate office, Expedia customer support, the Expedia Help Center, Expedia chat, a hotel, an airline, a car rental company, Vrbo, Hotels.com, Orbitz, Travelocity, Hotwire, or another Expedia Group brand about a booking, refund, cancellation, duplicate charge, travel credit, One Key issue, hotel problem, flight change, car rental dispute, package issue, or customer service experience? Share your experience below. Include the booking type, support route used, and whether the complaint was resolved, but do not post private information such as itinerary numbers, passport details, payment information, addresses, phone numbers, login credentials, or private travel documents.

Expedia Unresolved Over Charge Issues

May 17, 2025

Expedia, Overbilled for recent trip! I booked a 5 day air and hotel stay for 9 people back in September 2024 for a trip completed on May 3rd of 2025. Back in September we paid for the trip in full. On April 27,2025, while an vacation we were charged via our credit card an additional $7,349.47 with no explaination. We have been unable to get anyone from Expedia to explain the charge or arrange for a refund. Its impossible trying to deal with countless people from their Indian call ctr. Numerous callbacks promised, Never Received!

P M

Expedia Unresolved Disappointing Experience

May 14, 2025

Expdia, Misleading Experience and Poor Support, Requesting Resolution. My recent experience with Expedia has been extremely frustrating and disappointing. Just two hours after attempting to make a reservation, I began encountering serious issues. I was transferred between multiple representatives, some of whom seemed to be using false names or had conflicting information. Hold times ranged from 10 to 20 minutes per call. I was told, “those priced tickets are all sold out,” and received conflicting explanations about cancellation and refund policies. Pricing on extras was unclear, and split billing with the airline made it even more confusing. Some representatives claimed they could resolve the issue, only for others to say they didn’t have the authority. One even claimed to be the “supervisor” and insisted there was no one above him to escalate the issue to. The refund process has been equally unclear and inconsistent. I was told by different reps that a refund could take anywhere from 24 hours to 7–10 days. This inconsistency, combined with unclear cancellation terms and shady billing practices, has left me extremely concerned. I’m not asking for anything extra—just a full refund for a same-day transaction where key details were either not explained or misrepresented. I would greatly appreciate someone with real authority at Expedia contacting me directly to resolve this. Thank you for your time.

R L

Expedia Disappointing Reservation and Cancelation Experience

April 29, 2025

Hello Expedia Customer Service, I am writing to share a very disappointing experience I had today, April 29, 2025, with one of your supervisors. I live in the United States. I made a hotel reservation in Naples, Florida, but realized within minutes that I had booked the wrong property—it wasn’t in a convenient location. I called Expedia immediately to ask if I could cancel. The agent said there was a penalty, which I understood and accepted, but I made it clear that if a fee applied, I did not wish to cancel. Despite my request, the agent went ahead and canceled the reservation anyway. When I asked to speak with a supervisor, I was told first that the hotel’s rate had increased by $99, and then that it had jumped by $200. In my frustration, I explained again that I never asked for the reservation to be canceled, and you can verify this on your call recordings. Unfortunately, the conversation escalated. I apologize for losing my temper, but the supervisor was extremely rude and unprofessional. He abruptly hung up on me, telling me I would never be able to book flights or hotels through Expedia again. To make matters worse, I then received an email confirming the cancellation and charging me a $206.46 fee—despite my explicit instruction not to cancel if a penalty applied. This situation is absurd and, I believe, unlawful. I clearly stated that I would not cancel if a fee applied. I respectfully request that you reverse the unauthorized cancellation, remove the $206.46 charge, and restore my original reservation. I also ask for compensation for the distress caused by your staff’s mishandling of my request. Thank you for your prompt attention to this matter. I look forward to a swift resolution. Sincerely.

G S

Expedia Frustrating Customer Service

April 19, 2025

Expedia, Horrible “customer service”. I tried 17 different phone numbers trying to resolve an issue. Most calls—to Expedia— were answered by employees located in India!!!!!!!!Never Reached A Real Expedia Agent!!! Outrageous!!!!!

M T

Expedia Concerning Practices

March 28, 2025

Expedia, Report of concerning Practices. I would like to report concerning practices by Expedia’s overseas contractors regarding client reservations. Please email me for further details.

R L
Corporate Office Headquarters