Fitness 19 is a gym and fitness-center brand with locations in multiple states. Members often search for the Fitness 19 corporate office or Fitness 19 headquarters when they need help with billing, cancellation, membership freezes, club hours, manager follow-up, temperature or facility complaints, staff conduct, personal training, refunds, collections, or an unresolved issue at a local gym.
Fitness 19 is not always handled through one single national customer-service office. Many Fitness 19 gyms are independently owned and operated, so the correct contact route may depend on the specific club where the membership was purchased.
How to Contact Fitness 19 Corporate Office
Fitness 19 does not prominently publish one universal corporate headquarters phone number for all clubs on its official website. The company’s official contact guidance directs members to contact their local Fitness 19 gym by phone or in person for most membership, billing, cancellation, personal training, class, and facility questions.
The old page listed the following address as the Fitness 19 corporate address:
Fitness 198110 W. Union Hills Drive
Glendale, AZ 85308
USA
That address should be treated cautiously because Fitness 19’s official website emphasizes location-level contact and independent ownership rather than one clearly published national headquarters address for every Fitness 19 club.
- Fitness 19 corporate phone number: Not publicly confirmed as one universal number for all locations
- Official website: Fit19.com
- Fitness 19 location directory: Find a Fitness 19 Gym
- Fitness 19 contact page: Contact Fitness 19
- Frequently asked questions: Fitness 19 FAQ
- Cancel or pause membership: Fitness 19 Cancellation / Pause Guide
- Membership login: Fitness 19 Member Login
- Careers: Fitness 19 Careers
- Real estate inquiries: Fitness 19 Real Estate Inquiries
- Privacy inquiries: pr***********@***19.com
- Privacy/text-message help line: 1-844-837-1300
The privacy email and toll-free privacy/text-message number are not general membership-support contacts. They are intended for privacy, text-message, and consumer-data questions, not ordinary billing, cancellation, gym access, personal training, or facility complaints.
Important Fitness 19 Contact Note
Fitness 19’s official website says that Fitness 19 gyms are independently owned and operated and that the website does not represent all Fitness 19 locations. If your club is not shown in the official location directory, contact that gym directly because it may operate through a different website, ownership group, or billing process.
How to Find a Fitness 19 Location Phone Number
The best way to find the correct Fitness 19 phone number is to use the official location directory and select the gym where the membership was created.
The location page can help members find club-specific details such as:
- Fitness 19 gym address
- Local gym phone number
- Membership options
- Hours of operation
- Amenities
- Class availability
- Personal training options
- Local promotions
- Multi-location access information
Some searches, such as “Fitness 19 Rancho Cucamonga,” “Fitness 19 American Canyon,” and “Fitness 19 Irvine,” are location-specific. Those concerns should generally begin with the local club rather than a general corporate page.
What to Have Before Contacting Fitness 19
Membership and billing problems are easier to review when you provide clear account and location details.
- The Fitness 19 location where you joined
- The member name on the agreement
- Membership barcode, key tag, or account number, if available
- Phone number or email used when joining
- Billing date and amount disputed
- Bank or card statement showing the charge
- Membership agreement or cancellation confirmation
- Personal training agreement, if applicable
- Dates and times of prior calls, emails, or in-person visits
- Names or titles of managers or employees contacted
- Photos of facility issues, if relevant
- The exact resolution requested
Do not publish complete payment-card numbers, bank details, membership barcodes, home addresses, phone numbers, medical details, employee personal information, or other private details in a public review.
Fitness 19 Membership Cancellation and Pause Issues
Fitness 19 provides an online cancellation and membership-pause guide for locations represented by its official website. The guide directs members to visit the cancellation page, enter membership information, finalize cancellation, and confirm that the account is current.
The official cancellation page also notes that Fitness 19 is a network of independently owned and operated gyms and that the cancellation guide applies only to locations represented by that website. If your location is not listed there, contact your gym directly for billing, cancellation, hours, and other membership information.
Before canceling or pausing a membership:
- Confirm which Fitness 19 location owns or bills the membership.
- Review the membership agreement for cancellation terms.
- Use the official cancellation or pause page if your location is included.
- Ask the local gym if your location is not represented by the main website.
- Confirm whether the account must be current before cancellation is processed.
- Save the cancellation confirmation, email, screenshot, or receipt.
- Keep bank or card statements for the next billing cycle.
- Follow up immediately if another charge appears after cancellation.
Do not rely only on a phone conversation when canceling. Ask for written confirmation or a receipt whenever possible.
Fitness 19 Billing, Charges and Collection Complaints
Billing complaints may involve monthly dues, annual fees, personal training charges, continued billing after cancellation, duplicate charges, failed cancellation records, late fees, collection accounts, or a gym claiming that no cancellation note exists.
When disputing a Fitness 19 charge:
- Identify the exact Fitness 19 location connected to the membership.
- Gather the membership agreement, cancellation request, and payment records.
- Ask the gym to explain the charge and provide the account notes.
- Request written confirmation of any refund, correction, cancellation, or account closure.
- Ask whether the matter is handled by the local gym, a regional owner, a billing company, or a collection agency.
- Keep a written timeline showing when you called, visited, emailed, or submitted cancellation paperwork.
- Review the next billing cycle to confirm that the charge stopped.
If a collection agency is involved, ask for the account details in writing. Keep copies of all cancellation records and billing correspondence.
Fitness 19 Hours, Facility and Gym Condition Complaints
Facility complaints may involve club hours, a gym opening late, heating or air conditioning problems, broken equipment, cleanliness, locker rooms, showers, group fitness rooms, personal training areas, or staff not responding to repeated complaints.
When reporting a facility issue:
- Contact the local gym first.
- Ask for the manager or club owner when the front desk cannot resolve the issue.
- Record the date, time, class, room, or equipment involved.
- Take photos only when appropriate and without violating other members’ privacy.
- Ask whether repairs have been scheduled.
- Request an expected follow-up date.
- Use public reviews only after removing private member or employee information.
For immediate safety concerns, injury risks, threats, harassment, or emergencies, speak with gym management immediately and contact local authorities or emergency services when appropriate.
Fitness 19 Staff Conduct, Access and Membership Disputes
Some complaints involve employee behavior, manager response, membership access, disciplinary actions, family or minor access, class rules, shoe or attire policies, or members being removed from a gym.
When disputing a staff conduct or access issue:
- Ask for the manager or owner of the specific club.
- Request a written explanation of the decision or policy involved.
- Keep the membership agreement and any rules posted by the gym.
- Document the date, time, location, and names or titles of people involved.
- Ask whether there is an appeal or review process.
- Contact the ownership group or billing office if the local manager does not respond.
- Consider outside complaint options when the issue involves discrimination, safety, fraud, or consumer-protection concerns.
Public reviews should focus on what happened, when it happened, where it happened, and how management responded. Avoid posting personal information about employees, minors, or other members.
Fitness 19 Personal Training and Class Complaints
Personal training and class complaints may involve missed sessions, trainer scheduling, unused training packages, refund requests, instructor availability, class temperature, room conditions, or confusion over whether personal training continues after a gym membership changes.
Before buying or canceling personal training:
- Read the personal training agreement carefully.
- Ask whether the agreement is separate from the gym membership.
- Confirm the cancellation process in writing.
- Ask how unused sessions are handled.
- Keep trainer messages, appointment confirmations, and payment receipts.
- Request a manager review if sessions were missed or canceled.
Class schedules, instructors, amenities, and training options vary by Fitness 19 location.
Fitness 19 Careers and Employment Questions
Fitness 19 posts career information on its official website for locations represented by that site. The careers page describes positions such as front desk service specialists, sales roles, certified personal trainers, group class instructors, and club-management roles.
Job seekers should use the official careers page or ask at the local Fitness 19 location where they want to apply.
Current employees should use internal manager, HR, payroll, or ownership-group resources for employment-specific issues. Fitness 19 does not prominently publish one public HR phone number for all locations.
Fitness 19 Real Estate and Business Inquiries
Fitness 19 provides a real estate inquiry page for potential gym sites. Its real estate page says the company looks for sites with a minimum of 15,000 square feet and ample parking.
Real estate inquiries are separate from member billing, cancellation, facility complaints, employment questions, or gym operations issues.
How to Escalate a Fitness 19 Complaint
- Start with the local gym. Fitness 19 says local contact is usually the best route because gyms are independently owned and operated.
- Ask for the manager or owner. Request a callback or written response if the front desk cannot resolve the issue.
- Keep documentation. Save membership agreements, cancellation confirmations, bills, screenshots, photos, emails, and notes from calls or visits.
- Use the official cancellation process when applicable. If your location is represented by the main Fitness 19 website, use the cancellation/pause page and save confirmation.
- Contact the billing or ownership group. Ask the local gym who handles billing, collections, personal training agreements, or refunds.
- Escalate outside the company when appropriate. Consumer-protection agencies, the BBB, the state attorney general, local health departments, or small claims court may be relevant depending on the issue.
What to Include in a Written Fitness 19 Complaint
- The Fitness 19 location
- The membership name and account details, partially masked when appropriate
- The date the issue began
- The amount charged or disputed
- Cancellation, pause, or refund records
- Names or titles of employees contacted
- A brief timeline of events
- Copies of relevant screenshots, emails, receipts, or statements
- The exact resolution requested
- A request for written follow-up
Do not include complete account numbers, payment-card numbers, bank information, Social Security numbers, medical details, home addresses, phone numbers, employee personal information, or other private details in a public complaint.
Fitness 19 Reviews and Complaints
Recent reviews submitted to CorporateOfficeHeadquarters.com describe several Fitness 19 complaint themes.
Current review themes include:
- Billing and collections: A Santa Barbara reviewer said they tried to reach management for months about a billing concern and later received a collection notice.
- Continued charges after cancellation request: One reviewer said Fitness 19 continued charging a monthly fee after the member asked to close the membership due to unauthorized credit-account activity.
- Facility temperature complaints: Rancho Cucamonga reviewers described cold Pilates or exercise rooms and said complaints to management did not resolve the heat issue.
- Manager follow-up problems: Reviews mention difficulty getting a manager to respond or take action.
- Staff conduct concerns: A reviewer described a negative interaction with an employee and said management did not intervene.
These reviews represent individual member experiences and may not reflect every Fitness 19 location. Outcomes can vary by local owner, club manager, membership agreement, billing system, personal training agreement, documentation, and whether the member used the correct cancellation or local contact process.
Members submitting new reviews should identify the exact Fitness 19 location, approximate date, type of issue, who they contacted, whether written confirmation was provided, and whether the complaint was resolved.
About Fitness 19
Fitness 19 was founded in 2003 and is positioned as an affordable gym brand with neighborhood fitness centers. The brand focuses on gym equipment, personal training, classes, and membership options that vary by location.
Fitness 19’s official website explains that Fitness 19 gyms are independently owned and operated. It also states that the main website represents participating locations and may not represent every Fitness 19 gym.
Fitness 19 locations may offer:
- Cardio equipment
- Weight machines
- Free weights
- Functional fitness areas
- Group classes
- Indoor cycling
- Personal training
- Locker rooms
- Showers
- Wi-Fi
- Hydromassage at selected locations
- Red light therapy at selected locations
- Tanning at selected locations
- Multi-location access for certain memberships
Amenities, membership levels, classes, cancellation processes, hours, and pricing vary by location.
Fitness 19 Competitors
Fitness 19 competes with national, regional, and local gyms, fitness centers, personal training studios, and low-cost health clubs.
Major competitors include:
- LA Fitness corporate office and complaints
- 24 Hour Fitness corporate office and complaints
- Planet Fitness corporate office and complaints
- Crunch Fitness
- Anytime Fitness
- EOS Fitness
- Gold’s Gym
- Chuze Fitness
- Local independent gyms and personal training studios
Members often compare gyms based on price, cancellation rules, billing transparency, hours, cleanliness, equipment condition, class availability, personal training, staff professionalism, and complaint handling.
Related Fitness 19 and Consumer Help Resources
- Official Fitness 19 contact page
- Official Fitness 19 location directory
- Fitness 19 cancellation and pause guide
- Fitness 19 FAQ
- Fitness 19 careers
- Fitness 19 real estate inquiries
- LA Fitness corporate office
- 24 Hour Fitness corporate office
- Planet Fitness corporate office
- Research unfamiliar gym or membership charges on ChargeOnMyCard.com
- Check suspicious gym billing, cancellation, and membership messages on ThinkItsAScam.com
- Read or leave broader company reviews on ZeroStars.org
- Find additional support resources on CSNDB.com
Frequently Asked Questions About Fitness 19
Where is the Fitness 19 corporate office?
Fitness 19 does not prominently publish one universal headquarters address for all locations on its official website. The old COH page listed 8110 W. Union Hills Drive, Glendale, Arizona 85308, but members should verify the correct ownership group or location before mailing documents or complaints.
What is the Fitness 19 corporate phone number?
Fitness 19 does not prominently publish one universal corporate phone number for all clubs. The official contact guidance tells members to contact their local Fitness 19 location by phone or in person.
How do I find my Fitness 19 gym phone number?
Use the official Fitness 19 location directory and select the gym where your membership was created. Some locations operate independently and may not appear on the main website.
How do I cancel or pause a Fitness 19 membership?
Use the official cancellation/pause guide if your location is represented by the main Fitness 19 website. If your location is not listed, contact your local gym directly for cancellation, billing, and membership instructions.
Why am I still being charged after canceling Fitness 19?
Continued charges may involve incomplete cancellation, account balance requirements, location ownership, billing-system timing, personal training agreements, or missing documentation. Contact the local gym, request written confirmation, and keep all cancellation records.
Does Fitness 19 have a public HR phone number?
Fitness 19 does not prominently publish one public HR phone number for all locations. Job seekers should use the careers page or contact the local gym. Current employees should use internal manager or HR resources.
Is Fitness 19 independently owned?
Fitness 19’s official website states that Fitness 19 gyms are independently owned and operated and that the website does not represent all locations.
How do I complain about a Fitness 19 location?
Start with the local gym manager or owner, keep records, and request written follow-up. If the issue involves billing, cancellation, collections, safety, discrimination, or consumer-protection concerns, outside complaint options may also apply.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters information, company details, complaint resources, and customer reviews since 2004.
Contact information is reviewed against official company pages, business listings, location directories, and reliable sources when available.
The review section below allows members to describe which Fitness 19 location they used, what happened, who they contacted, and whether the issue was resolved.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Fitness 19, any Fitness 19 gym, any independently owned Fitness 19 location, any ownership group, any billing company, any personal training provider, or any membership-processing company connected with Fitness 19.
This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.
CorporateOfficeHeadquarters.com cannot access memberships, cancel gym accounts, stop billing, issue refunds, change personal training agreements, verify employment, correct facility issues, or resolve disputes with individual Fitness 19 locations.
Contact the local Fitness 19 location or the applicable ownership group directly for membership-specific assistance.
Share Your Fitness 19 Experience
Have you contacted Fitness 19 about a membership cancellation, billing problem, collection notice, gym hours, facility temperature, class issue, personal training concern, staff conduct, refund request, location complaint, or unresolved manager follow-up?
Share your experience below. Include the Fitness 19 location, approximate date, issue type, who you contacted, whether you received written confirmation, and whether the issue was resolved.
Do not include complete payment-card numbers, bank information, membership barcodes, home addresses, phone numbers, employee personal information, medical details, or other private information.