Flock Safety is an Atlanta-based public safety technology company known for automated license plate reader cameras, video systems, investigative software, drones, and related security tools. This page provides Flock Safety corporate office and headquarters information, including its mailing addresses, support phone number, privacy and legal contacts, complaint-escalation guidance, company background, and a place for readers to share reviews.
Flock Corporate Office and Headquarters Information
- Company: Flock Group Inc. doing business as Flock Safety
- Primary public corporate mailing address: 1170 Howell Mill Road NW, Suite 210, Atlanta, GA 30318, USA
- Current legal-notice address: Flock Group Inc., 3284 Northside Parkway NW, Suite 150, Atlanta, GA 30327, Attn: Legal
- Main public support phone number: 1-866-901-1781
- Corporate switchboard: Flock does not currently publish a separate telephone number identified as a headquarters switchboard
- Customer and technical support email: su*****@*********ty.com
- Privacy email: pr*****@*********ty.com
- Legal email: le***@*********ty.com
- Media relations phone number: 1-404-476-6599
- Media relations email: me***@*********ty.com
- Official website: flocksafety.com
- Official contact page: Contact Flock Safety
- Help Center: Flock Safety Help Center
- Privacy and trust information: Flock Privacy and Trust
The toll-free number, 1-866-901-1781, is Flock’s primary public support line rather than a separately identified executive or corporate-complaint number. Customers needing account, camera, installation, software, billing, or technical assistance should generally begin with the support team.
Flock’s official website publishes more than one Atlanta address. The Howell Mill Road location is listed as a public mailing address in current accessibility materials, while newer legal terms direct formal legal notices to the Northside Parkway address. Neither address should be assumed to be a public walk-in customer-service center. Confirm the correct destination before visiting or sending contracts, subpoenas, payments, equipment, or sensitive documents.
Where Is Flock Safety Headquarters Located?
Flock Safety is headquartered in Atlanta, Georgia. The company’s official public materials list the following mailing address:
Flock Group Inc.
1170 Howell Mill Road NW
Suite 210
Atlanta, GA 30318
Flock’s newer vendor terms identify the following address for formal legal notices:
Flock Group Inc.
3284 Northside Parkway NW
Suite 150
Atlanta, GA 30327
Attn: Legal
Use the legal-notice address only when it is appropriate for the type of correspondence being sent. Routine technical-support requests, camera problems, account questions, or service complaints should normally be submitted through Flock’s support channels rather than mailed to the legal department.
How to Contact Flock Safety Support
Existing Flock customers can contact the support team by telephone or email:
- Support phone: 1-866-901-1781
- Support email: su*****@*********ty.com
- Help Center: help.flocksafety.com
- Published telephone-support hours: Monday through Friday, 8:00 a.m.–8:00 p.m. Eastern Time, subject to change
When contacting support, include the organization name, account information, device or product involved, camera location or identifying number when appropriate, approximate date the problem began, troubleshooting already attempted, and the resolution being requested.
Do not publish login credentials, camera-access links, law-enforcement case information, confidential contract records, license plate details, personally identifying information, or security-system locations in a public review.
How to Escalate a Flock Safety Complaint
The correct complaint route depends on whether the issue involves an account, camera installation, public-agency deployment, privacy concern, legal request, contract, billing problem, or media inquiry.
- Open a support request. Contact Flock at 1-866-901-1781 or su*****@*********ty.com.
- Request a support-ticket or case number. Record the date, representative’s name, summary of the response, promised action, and expected follow-up date.
- Contact your assigned Flock representative. Government agencies, businesses, schools, homeowners associations, and other contracted customers may have a salesperson, implementation specialist, project manager, or account representative.
- Escalate through the organization that purchased the system. A city, police department, school, business, neighborhood association, or property manager may control camera placement, access permissions, retention settings, and local operating policies.
- Use the privacy contact for privacy-related questions. Email pr*****@*********ty.com and review Flock’s official privacy policy and trust resources.
- Use the legal route for formal legal matters. Formal notices should follow Flock’s current contractual or legal-service instructions rather than being sent as ordinary customer-service mail.
- Document unresolved concerns in writing. Include the contract, invoice, camera or device information, support-ticket number, correspondence, photographs, installation records, and a specific requested resolution.
A concise complaint should explain what happened, when it happened, which Flock product or service was involved, who has already been contacted, and what outcome is being requested.
Complaints About a Flock Camera in Your Community
Residents who have questions or complaints about a Flock camera installed on a public road, near a neighborhood, at a school, or on commercial property should first identify the organization responsible for the deployment.
The customer may be:
- A city or county government
- A police department or sheriff’s office
- A school district, college, or university
- A homeowners or condominium association
- A retail center or private business
- An apartment, commercial, or residential property manager
The contracting organization may determine where cameras are installed, which users receive access, what local policies apply, how long information is retained, and whether information is shared with another agency. Questions about local approval, public meetings, contracts, policies, camera locations, or agency use may therefore need to be directed to that organization in addition to Flock.
For a government deployment, residents may also review city-council records, procurement documents, public safety policies, meeting agendas, contracts, audit reports, and public-records procedures.
Flock Safety Privacy Questions and Data Concerns
Flock states that its customers control access to their camera data and that its platform includes access permissions, search records, audit logs, encryption, and retention controls. Actual policies and retention periods may vary by customer, contract, product, and applicable law.
Common questions raised by residents, customers, civil-liberties organizations, and public officials include:
- Who can search license plate or vehicle information
- Whether another agency can receive access
- How long images and associated information are retained
- Whether searches are tied to a case or authorized purpose
- How improper searches are detected and investigated
- Whether camera placement received required local approval or permits
- How inaccurate plate readings or vehicle matches are handled
- What happens when a contract ends or a camera is removed
Privacy-related questions about Flock itself may be sent to pr*****@*********ty.com. Questions involving a specific police department, city, school, homeowners association, or business should also be directed to that organization because the customer may control local access and operating policies.
What to Do About a Possible Incorrect License Plate Match
A Flock camera image or automated license plate reading should be treated as an investigative lead rather than conclusive proof of who was driving a vehicle or what occurred. Law-enforcement agencies are responsible for evaluating information and confirming relevant details before taking action.
Anyone who believes a plate was misread or a vehicle was incorrectly associated with an incident should preserve relevant records, including photographs of the vehicle and plate, police documents, dates, locations, witness information, repair or modification records, and any available video.
Questions about a police stop, citation, arrest, search, or criminal investigation should be directed to the involved law-enforcement agency and, when appropriate, a qualified attorney. Flock customer support cannot overturn a citation, erase a police report, dismiss a charge, or provide legal representation.
Flock Safety Billing, Contract, and Installation Complaints
Organizations contracting with Flock should retain the signed order form, service agreement, renewal terms, installation plan, camera-location list, invoicing records, support tickets, device-replacement records, and correspondence with the assigned representative.
Before escalating a billing or contract dispute, identify:
- The contracting organization and account name
- Agreement or order-form number
- Contract start and renewal dates
- Number and type of devices covered
- Installation, maintenance, and replacement obligations
- Invoice number and disputed amount
- Cancellation or nonrenewal requirements
- The specific contract provision connected to the dispute
Routine invoices and contract questions should go to the assigned account representative or support channel. Do not send a payment to an address found in an online directory unless it matches the instructions on a verified Flock invoice or contract.
About Flock Safety
Flock Safety is the trade name used by Flock Group Inc., a privately held technology company founded in 2017. The company began with camera systems designed to capture vehicle and license plate information and has expanded into a broader public-safety technology platform.
Flock’s products and services may include:
- Automated license plate readers, also called ALPR or LPR cameras
- Video-security cameras
- Mobile security trailers
- Gunshot and audio-detection technology
- Drone-as-first-responder systems
- Emergency-call and real-time response tools
- Investigative software and searchable evidence tools
- Data integrations and application programming interfaces
Products, availability, technical capabilities, and contract terms may differ by customer and jurisdiction. Prospective customers should request current product documentation, pricing, retention information, privacy controls, security documentation, installation requirements, and contract terms directly from Flock.
Is Flock Safety a Publicly Traded Company?
No. Flock Group Inc. is privately held and does not currently have a public stock symbol. Flock Safety should not be confused with other companies or software platforms that also use the name Flock.
Flock Safety Atlanta Office and Smyrna Manufacturing Facility
Flock Safety is headquartered in the Atlanta area. In addition to its Atlanta corporate operations, the company opened a large manufacturing facility in Smyrna, Georgia, to support the production and development of its hardware products.
The Smyrna manufacturing facility is not the same as the public corporate mailing address. Customers should not send ordinary support requests, payments, legal notices, or returned equipment to a manufacturing facility unless Flock provides written instructions directing them there.
Flock Safety Competitors and Related Companies
Depending on the product, customer, and contract, Flock may compete with or be compared with companies providing automated license plate recognition, police technology, video surveillance, cloud-managed cameras, emergency-response software, drones, access control, and security monitoring. Companies operating in related markets include Motorola Solutions, Axon, Genetec, Rekor Systems, Verkada, PlateSmart, and other public-safety technology providers.
Related security and camera-company pages on CorporateOfficeHeadquarters.com include:
- ADT Corporate Office
- Vivint Corporate Office
- Securitas Corporate Office
- Amazon Corporate Office, parent company of Ring
Frequently Asked Questions About Flock Safety Headquarters
Where is Flock Safety headquartered?
Flock Safety is headquartered in Atlanta, Georgia. Its official accessibility materials list a public mailing address at 1170 Howell Mill Road NW, Suite 210, Atlanta, GA 30318.
What is Flock Safety’s corporate office phone number?
Flock does not currently publish a separate number identified as a corporate headquarters switchboard. Its main public support number is 1-866-901-1781.
What is Flock Safety’s customer-support email?
Flock Safety customer and technical support can be reached at su*****@*********ty.com.
What is Flock Safety’s legal company name?
The legal company name is Flock Group Inc. The company does business under the name Flock Safety and increasingly uses the shorter Flock brand in some public materials.
How do I complain about a Flock camera?
Contact Flock support and the organization that purchased or operates the camera. That organization may be a police department, city, school, homeowners association, business, or property manager and may control the local deployment and access policies.
How do I contact Flock about privacy?
Email pr*****@*********ty.com and review the company’s official privacy policy and trust resources. For concerns about a specific deployment, also contact the organization operating the system.
Does Flock Safety have a complaint department?
Flock does not publish a separate telephone number labeled as a complaint department. Begin with customer support, request a ticket number, and ask for escalation through the appropriate account, privacy, legal, sales, or management channel.
Who owns Flock camera data?
Flock states that customers control their camera data and determine authorized access. The exact access, retention, sharing, and oversight rules may depend on the customer, contract, product, jurisdiction, and applicable policy.
Is Flock Safety the same company as the Flock workplace messaging app?
No. Flock Safety is the Atlanta-based public-safety camera and technology company. It is not the same business as the Flock workplace messaging and collaboration platform.
Can I visit Flock Safety headquarters?
Flock does not identify its published mailing addresses as public walk-in customer-service centers. Contact the company and arrange an appointment before attempting to visit an office.
Flock Safety Reviews and Complaints
This is a new CorporateOfficeHeadquarters.com listing, so there are not yet enough reader-submitted reviews to identify complaint patterns or evaluate Flock Safety’s current customer-service performance.
Future reviews may help readers understand experiences involving:
- Customer and technical support
- Camera installation and maintenance
- Device reliability and replacements
- Software access and account administration
- Contracts, billing, renewals, and cancellation
- Privacy and data-access questions
- Public-agency communication and transparency
- Sales, implementation, and account management
Public debate about surveillance policy should be kept separate from firsthand customer reviews. Reviews are most useful when they clearly explain the reviewer’s connection to the product or deployment, the department contacted, the response received, and whether the issue was resolved.
Share Your Flock Safety Experience
Have you contacted Flock Safety support, worked with its sales or implementation team, managed a Flock system, dealt with an installation, reviewed a public contract, or raised a concern about a camera in your community? Share your experience in the comments below.
Helpful reviews may include the type of organization involved, general product or service, approximate date, contact method, response time, requested resolution, and final outcome.
Do not post passwords, camera login links, exact security-system locations, confidential law-enforcement information, active investigative details, full license plate numbers, personal addresses, private telephone numbers, contract credentials, payment information, or other sensitive data.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches corporate addresses, headquarters information, telephone numbers, ownership details, complaint routes, and public company resources. Whenever possible, information is checked against official company websites, legal policies, regulatory materials, corporate filings, and government sources.
Page Update Note
This Flock Safety corporate-office page was created on July 21, 2026, to identify the company’s Atlanta headquarters and public mailing information, distinguish the public mailing address from the newer legal-notice address, verify support, privacy, legal, and media contacts, explain complaint-escalation options, provide balanced privacy and public-policy context, and give readers a place to share reviews.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Flock Group Inc., Flock Safety, Flock, any Flock customer, any police department, government agency, school, homeowners association, property manager, business, contractor, investor, or related organization.
Company names, product names, trademarks, addresses, telephone numbers, support hours, policies, contract terms, technical features, and contact routes may change. Verify important information through Flock Safety’s official website and current contractual documents before mailing legal materials, submitting private information, making payments, returning equipment, or traveling to an office.
Comments reflect the opinions and experiences of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access Flock accounts, camera systems, police databases, customer data, contracts, support tickets, or investigations and cannot remove camera data, change local policies, cancel contracts, overturn police actions, or provide legal advice.