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Grimaldi’s, Unsanarity hostess. I want to share with you my horrible experience with a hostess at the Lexington Ky. location. I have left several reviews detailing her actions and behavior. I was told by my server it wouldn’t make any difference with anything I say or do as she can do anything she wants without any consequences as she is given “special treatment” as her daughter is best friends with a manager. I have been faithful returning guest since the opening seven years ago.Through my communication with my servers when visiting I learned her name is Pamela. Some people are not well suited to work with people an it seems this host is one of those people. She seems to be unsteady on her feet as she Always stepped on someone’s feet literally. The sad thing is she never seems to realize what she has did much less offer an apology. Even worse she coughs an sneezes over the table never apologizes or seems to notice what she has did. When leaving on a visit she was picking her nose while being rude to a coworker. Not sure what she said to the other hostess but her face went beet red with tears running down her face as Pamela had the biggest smile on her face. The kids always ask for dough to play with.So when she was asked for some dough she replies “I don’t do that”. I was stunned as the other host never seem to have a problem. Why is she behaving so rudely to guests an her co-workers ? I would guess that she is not fond of her job with her constant negative behaviour. It seems that the servers that shared with me that she does as she wants without any consequences was correct as none of my reviews of her behaviour has changed any of her behaviour. My family an employees love your pizza an we have been faithful guests for years.This is a restaurant where food is prepared an served. I don’t know her health history as many health issues are passed on through bodily fluids. Even the kids have noticed her sneezing an coughing without covering her mouth as even these kids know this behavior is not acceptable. My wife even noticed when visiting ladies room she doesn’t bother to wash her hands before leaving the ladies room. If the staff know of her behaviour an the reviews I have sent, Pamela behavior is no secret so why has it continued. Is the servers correct when they said she is given ” special treatment ” so does that mean her unacceptable behavior is accepted because of her daughters friendship with a manager. While I was asking questions from the staff I learn she is given whatever shifts she wants an I have noticed she is at Grimaldis more than she was. I tried to avoid coming when she would be working. As result I have been left with using only take out if we want pizza from Grimaldis. Honestly when servers told me she would never have any consequences from her behavior I theirt really believe it. It seems she is rewarded with her choice of shifts an her unsanitary actions are ignored. I have never seen any inappropriate behavior like Pamela has demonstrated from your other male an female host. Actually the other hosts go out of their way to make sure that my family has a great experience. I’m told from employees there would never confirm what they have observed from Pamela to management. Its their belief their job would be in danger. When communicating to management of a particular issue.with Pamela they are told ” you don’t work that much with her”.So to me that’s giving approval for.Pamela to continue with her disturbing behavior. Chris the new G.M.I.don’t know well but for the last year an half it seems Pamela has been allowed to friendly, nor approachable. I was taken back when learning Pamela drives nearly an hour one way to Grimaldis when Stanford KY an Danville KY 2 much closer towns would be much closer options as restaurant work does not require higher education levels.I’m most certain most managers would not allow unsanarity duty practices much less be rewarded for !them. It certainly makes sense now why she drives the excessive miles ( more than double) to place of employment where she can do whatever she pleases an NO consequences . I was disturbed in the beginning of months of her employment. She acted as if she was robot. She was never friendly nor approachable. Ex. my mother in law needed a softer seat from surgery so we ask for booth seat. She totally ignored my request as well as the reminder my son stated as we neared seating area. Thankfully our server remembered me an arranged or us to move to the booth. I’m unable to grasp how well known her behavior is to employees for the management to ignore. It leaves me to the conclusion that if Panels behavior isn’t witnessed its unbelievable. Ignoring or looking the other way is not fair to your guests or employees, it leads to toxicity.

Hello, I have enjoyed coming to Grimaldi‘s over the years with my children.

Today was particularly impressed with the serve. There only four tables been used, the host asked us how many I say, “two”. She says,”I will be back to help you while she takes people to their table, but she take her time coming back as she stop to talk with the bartender. Then after we are seated, with so many unused tables. The server seem not to be in any hurry to approach our table. Many servers are just standing around. My wife has experienced the same type of service. This is the Corpus Christi location at the mall. My 13 yr old questioned me about the service. I was ready to go somewhere else.

Good morning,

I wanted to check and see if you are looking for an Executive Assistant position or similar role? Thank you so much for your help.