Use this page to find Hotwire corporate office and headquarters information, including Expedia Group’s Seattle headquarters address, Hotwire customer support phone numbers, traveler support mailing information, complaint guidance, reviews, and related resources. Hotwire is an online travel booking brand within Expedia Group, offering hotel deals, car rentals, flights, vacation packages, and Hot Rate travel options.
Hotwire Corporate Office and Headquarters Contact Information
- Company / Brand: Hotwire
- Parent Company: Expedia Group, Inc.
- Expedia Group Stock Symbol: NASDAQ: EXPE
- Hotwire / Expedia Group Headquarters Address: 1111 Expedia Group Way W., Seattle, WA 98119, USA
- Hotwire Current Support Phone Number: 1-866-381-3981
- Flights, Standard-Rate Hotels, or Packages: 1-866-394-2015
- Older / Alternate Hotwire Customer Care Number: 1-866-HOTWIRE / 1-866-468-9473
- International Customer Care: 1-417-520-1680
- Hotwire Text Support: Text HELP to 45190
- Traveler Support Mailing Address: Expedia, Inc., Attn: Traveler Support, 1111 Expedia Group Way W., Seattle, WA 98119
- Official Website: Hotwire.com
- Hotwire Contact Page: Contact Hotwire
- Hotwire Help Center: Hotwire Help Center
- Hotwire Trips / Itinerary Help: Find a Hotwire Trip
- Expedia Group Corporate Site: Expedia Group
- Expedia Group Investor Relations: Investor Relations
- Expedia Group Careers: Careers
Important: Hotwire’s customer-support phone numbers are the best starting point for active bookings, itinerary issues, refunds, cancellations, hotel problems, car rental problems, and flight-related questions. Expedia Group’s corporate headquarters address is not the same as a guaranteed traveler complaint-resolution line.

Hotwire Headquarters and Expedia Group Corporate Office
Hotwire is part of Expedia Group, one of the major online travel companies. Expedia Group’s headquarters is located at 1111 Expedia Group Way W. in Seattle, Washington. Hotwire’s terms and Expedia Group corporate materials use this Seattle address for company and traveler-support correspondence.
This information is useful for readers searching for Hotwire corporate office, Hotwire headquarters, Hotwire HQ, Hotwire corporate address, Hotwire corporate phone number, or 866-468-9473.
Hotwire Support Number Update
Older Hotwire corporate office pages often list 1-866-HOTWIRE / 1-866-468-9473. Hotwire’s current contact page now emphasizes 1-866-381-3981 for support and 1-866-394-2015 for flights, standard-rate hotels, or packages with certain itinerary numbers.
Because phone numbers and routing can change, travelers should verify the correct contact route through Hotwire.com, the Hotwire Help Center, the Hotwire app, or the confirmation email for the specific booking.
Travel Booking and Supplier-Specific Complaint Note
Many Hotwire complaints involve a specific hotel, car rental company, airline, vacation package, itinerary number, payment method, refund rule, cancellation term, Hot Rate booking, or third-party supplier. Corporate office information can be useful for documentation, but most travel issues need itinerary-specific details.
Hotwire’s terms explain that airlines, hotels, rental car companies, and other travel suppliers are independent providers. That means some issues may need both Hotwire support and the hotel, airline, rental car agency, or travel supplier involved.
Choose the Correct Hotwire Support Route
Use Hotwire’s current contact page, text support, messaging support, or phone support for active bookings, itinerary access, hotel issues, car rental issues, flight questions, vacation packages, cancellations, refunds, credits, and account problems.
Use the hotel directly for same-day check-in problems, room availability, room type, resort fees, parking, incidentals, and local property issues. Use the rental car agency for pickup, deposit, insurance, damage, late return, tolls, and vehicle-condition issues. Use the airline for airport operations, baggage, schedule changes, flight delays, boarding, seat assignments, and same-day travel problems.
Use Expedia Group investor relations for shareholder questions and Expedia Group careers for employment opportunities rather than relying on unverified Hotwire HR numbers found on third-party websites.
What to Have Before Contacting Hotwire Corporate Office
Before contacting Hotwire or submitting a complaint, gather:
- Your Hotwire itinerary number or trip number
- The email address used to book the trip
- Traveler name exactly as shown on the booking
- Hotel, airline, car rental agency, or package details
- Travel dates, confirmation numbers, cancellation terms, and supplier records
- Receipts, screenshots, emails, call logs, chat transcripts, and payment records
- A short timeline and the specific resolution you are requesting
How to Escalate a Hotwire Complaint
Start with Hotwire customer support through the contact page, phone support, text support, or messaging support. Ask for the issue to be documented and keep a record of any case number, chat transcript, call date, email, or promised follow-up.
If the problem involves a hotel reservation, ask Hotwire and the hotel to confirm whether the booking is active, prepaid, cancelled, relocated, overbooked, or missing from the hotel system. If the problem involves a rental car, ask Hotwire and the rental car agency to confirm the reservation, payment status, deposit requirement, insurance option, and pickup rules. If the problem involves a flight, confirm whether Hotwire, Expedia, the airline, or another ticketing entity is the merchant of record.
For written traveler-support correspondence, Hotwire’s terms route traveler-support mail to Expedia, Inc., Attn: Traveler Support, 1111 Expedia Group Way W., Seattle, WA 98119. Send only copies of documents and keep proof of mailing if you use a written route.
Refunds, Cancellations, Hot Rate Bookings, and Travel Credits
Hotwire refund and cancellation rules can depend on the product booked, the supplier, whether the booking was Hot Rate or standard rate, whether the travel provider cancelled, and whether the booking was refundable. Review your confirmation email, itinerary page, supplier terms, and payment record before calling.
Hot Rate bookings may have stricter cancellation and refund rules because the hotel, car rental brand, or other supplier details may be revealed only after booking. Standard-rate bookings may have different cancellation terms. Packages and flights can have separate airline, hotel, and agency rules.
For flights booked through an online travel agency, the merchant of record can matter. If a flight to, from, or within the United States is cancelled or significantly changed, DOT guidance says the airline or ticket agent responsible as merchant of record may have refund obligations depending on the transaction and service involved.
Hotel, Car Rental, and Flight Complaint Issues
For hotel problems, document the hotel name, address, room type, check-in date, front-desk contacts, photos, cancellation terms, and whether the hotel acknowledged the reservation.
For car rental problems, document the rental agency, pickup location, confirmation number, rental agreement, deposit, vehicle photos, fuel level, toll charges, insurance options, and return receipt.
For flight problems, document the airline, ticket number, record locator, schedule-change notice, cancellation notice, baggage report, refund request, and whether Hotwire or the airline handled the charge.
DOT and Consumer Complaint Options
If a flight-related issue remains unresolved, travelers may consider the U.S. Department of Transportation’s Office of Aviation Consumer Protection. DOT complaints may be appropriate when an airline or travel agency cannot resolve an air travel problem to the traveler’s satisfaction.
For hotel, car rental, package, advertising, billing, or online marketplace problems that do not involve DOT airline jurisdiction, consumers may consider a state attorney general, local consumer-protection agency, credit card dispute route, or the FTC for fraud or scam concerns. Keep copies of all documents and try to resolve the issue with Hotwire and the supplier first.
Scam and Fake Hotwire Support Number Warning
Be careful when searching online for a Hotwire phone number, Hotwire corporate office number, Hotwire refund number, Hotwire cancellation number, 866-468-9473, or Hotwire customer service number. Travel customers are often targeted by fake support numbers, fake booking sites, phishing emails, social media impersonators, and fake refund messages.
Use Hotwire.com, the Hotwire app, the Hotwire Help Center, your official confirmation email, and phone numbers listed on official Hotwire pages before sharing payment or travel information. Do not provide passwords, one-time codes, full card numbers, bank login information, remote computer access, or travel-account credentials through unofficial websites, text messages, social media comments, or unexpected calls.
Common Reasons Travelers Contact Hotwire Corporate Office
Travelers search for Hotwire corporate office, Hotwire headquarters, 866-468-9473, Hotwire HQ, Hotwire phone number, or Hotwire complaint contacts for issues such as:
- Hotel reservations missing from the hotel system
- Hot Rate booking concerns, nonrefundable bookings, or hidden supplier details
- Refunds, cancellations, credits, duplicate charges, or billing disputes
- Car rental pickup, deposit, damage, toll, insurance, or return issues
- Flight changes, airline cancellations, schedule changes, or ticketing problems
- Vacation package problems involving multiple suppliers
- App, website, account login, itinerary access, or booking confirmation issues
- Difficulty reaching support, escalation, or written traveler-support follow-up
Hotwire Reviews and Complaints
Current CorporateOfficeHeadquarters.com feedback includes a complaint about a hotel reservation that the traveler says was confirmed months earlier but was not honored close to check-in, along with frustration trying to get corporate follow-up.
This review reflects one individual traveler experience and should not be treated as a universal fact about every Hotwire booking, hotel, supplier, representative, or corporate response. If you have contacted Hotwire corporate office, Hotwire customer support, Expedia Group, a hotel, a car rental company, an airline, DOT, or another route about a Hotwire complaint, you can share your experience below.
About Hotwire
Hotwire is an online travel booking brand known for hotel deals, car rentals, flights, vacation packages, and Hot Rate travel offers. The brand is part of Expedia Group, whose travel brands include Expedia, Hotels.com, Vrbo, CarRentals.com, Hotwire, Orbitz, CheapTickets, Travelocity, and others.
Hotwire was founded in 2000 and became known for discounted opaque travel deals, where some supplier details may be revealed after purchase. Because booking rules vary by product and supplier, travelers should review the itinerary, terms, cancellation rules, fees, and supplier details before booking or escalating a complaint.
Competitors and Related Corporate Office Pages
Hotwire competes with online travel agencies, hotel booking sites, airline booking platforms, rental car booking sites, and direct hotel or airline booking channels. Travelers comparing corporate office contacts and complaint routes may also want to review Expedia Corporate Office, Priceline Corporate Office, Orbitz Corporate Office, Travelocity, Hotels.com, Booking.com, and major hotel or airline corporate office pages.
Related Resources
- Official Hotwire Website
- Hotwire Contact Page
- Hotwire Help Center
- Hotwire Trips and Itineraries
- Hotwire Terms of Use
- Hotwire Privacy Policy
- Hotwire Mobile App
- Expedia Group Corporate Site
- Expedia Group Investor Relations
- Expedia Group Careers
- DOT Airline Consumer Complaint Information
- DOT Airline Refund Guidance
- Hotwire Customer Service Numbers
Frequently Asked Questions About Hotwire Corporate Office
Where is Hotwire corporate office located?
Hotwire is part of Expedia Group. Expedia Group’s headquarters is located at 1111 Expedia Group Way W., Seattle, WA 98119.
What is the Hotwire customer support phone number?
Hotwire’s current contact page lists 1-866-381-3981 for support. For flights, standard-rate hotels, or packages with certain itinerary numbers, Hotwire lists 1-866-394-2015.
Is 1-866-468-9473 still a Hotwire number?
An older official Hotwire company contact page lists 1-866-HOTWIRE / 1-866-468-9473. However, Hotwire’s newer contact page emphasizes 1-866-381-3981, text support, messaging, and the trip-specific support route.
How do I contact Hotwire from outside the U.S. or Canada?
Hotwire’s help content lists 1-417-520-1680 for travelers calling from outside the U.S. or Canada.
How do I complain about a Hotwire reservation?
Start with Hotwire support through the contact page, text support, phone support, or messaging support. Include your itinerary number, email address, supplier details, receipts, screenshots, and the resolution you are requesting.
Can I file a DOT complaint about Hotwire?
If the issue involves air travel and remains unresolved with the airline or travel agency, you may consider a DOT aviation consumer complaint. DOT says airline or travel agency complaints may be filed when the company cannot resolve the issue to your satisfaction.
Is CorporateOfficeHeadquarters.com affiliated with Hotwire?
No. CorporateOfficeHeadquarters.com is not affiliated with Hotwire, Expedia Group, Expedia, Hotels.com, Vrbo, Orbitz, or any hotel, airline, rental car company, or travel supplier.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on July 1, 2026 to include Expedia Group’s Seattle headquarters address, current Hotwire support phone routing, older 1-866-HOTWIRE context, international support details, traveler-support mailing address, DOT travel complaint resources, CSN link, QueryHunter corporate-office terms, current visible COH review theme, existing image update guidance, and revised online travel complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Hotwire, Expedia Group, Expedia, Hotels.com, Vrbo, Orbitz, CarRentals.com, any hotel, airline, car rental agency, travel supplier, or government agency. This page is for informational, review, and complaint purposes only. It is not legal, travel, refund, aviation, insurance, chargeback, or regulatory advice. For reservations, refunds, cancellations, billing, flight changes, hotel issues, car rental issues, packages, privacy, or legal notices, verify current information directly with Hotwire, Expedia Group, the travel supplier, DOT, or the appropriate official route.
Share Your Experience
If you have contacted Hotwire corporate office, Hotwire customer support, Expedia Group, a hotel, a rental car company, an airline, DOT, or another route about a Hotwire complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.
