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  • Hotwire Corporate Office Headquarters

Hotwire Corporate Office Headquarters

How To Contact Hotwire Corporate Office Headquarters 

333 Market St., Ste. 100
San Francisco, CA 94105 USA
Corporate Phone Number: 1-415-343-8400
Fax Number: 1-415-343-8401
International Customer Service: 1-417-520-1680
Customer Service Number: 1-866-468-9473

 
  • TERRIBLE CUSTOMER SERVICE, WILL NEVER USE THEM AGAIN.THEY BOOKED AN AM FLIGHT IN THE PM . I SEE I AM NOT THE ONLY PERSON THAT IS DISSATISFIED CUSTOMER.WOULD NOT ADMIT TO THEIR MISTAKE. THEY WANTED ME TO PAY 600.00 MORE FOR THEIR MISTAKE.YES THEY HAVE EMPTY APOLOGIES.AND I MIGHT MISS MY GRANDSONS BIRTHDAY HE IS AUTISTIC. I SURE HIS HEART WILL BE BROKEN ALONG WITH MINE. NEVER AGAIN.

     
  • Does anyone know if a lawyer would help. Because of Hotwire I missed my flight and won't be getting a refund. They said I have no proof they were wrong. Any help would be appreciated

     
  • Hotwire is unfair and sneeky! I book a car rental for a few days cause my car was at the shop being fixed when i called to cancel my rental thinking i was going to get a refund, to my surprise as the rep processed to tell me that everyone would get paid and I wouldnt get and service rendered to me. Hotwire took $150.00 and is doing NOTHING to try and help me out with either getting a refund or the rental car, they said its something called a hotdeal which wasn't disclosed anywhere at the time of purchase. They are theives and I will make sure everyone I know doesn't use them.

     
  • Like most of corporate America, this company is all about profit, NOT customer service or customer satisfaction. If you think that hotwire is giving its customers the best deal, you're wrong. And if you have enough patience to hold for a customer service rep (40 minutes), all you get is a drone offering empty apologies. That's no way to build a satisfied customer base. Guess their profit is built on the "one and done" business model.

     
  • HOTWIRE IS HORRIBLE!!!! FIRST AND LAST TIME EVER!!!!! Absolute worst customer service ever, Rachel ID#1288 thought she was the head of the company…no-one was above her. We had an airconditioning problem at our apt and my special needs son doen't need to be in 108 degree weather. (California) Within 10 minutes of booking a room the airconditioning company said they would be out that day. I immediately called the customer service (to try to ask for some type of compensation with this booking) and was told that my son's health issues do not warrant a refund!!!!??? What the ****is this, what happened to pleasing the customer????

     
  • I have booked several times with Hotwire, but, my last transaction was a failure due to a problem with Hotwire. I then found they have zero customer service! They are terrible–avoid them at all cost! Never again will I use Hotwire. With such terrible customer service I do not know how they can stay in business. Their only hope is that nothing goes wrong because if it does their customer will find the Company's service to correct any problem does not exist.

     
    • Hotwire "24 hour free guarantee" is a FRAUD! The robo-call answer machine refused to take my entries, and noone picked up when I tried that during the first 24 hours. My 94 y/o mother had a health problem. I wrote customer service 3 times that day explaining my efforts to get through to someone. I was sent new numbers each time, but the same thing as above. As soon as the 24 hours were up, I was sent a number where a human being answered and said it was too late, which is what his supervisor finally came on the line to tell me as well. At over two hours of waiting, that supervisor's supervisor never came on the line. FRAUD! Needless to say, I also will NEVER use Hotwire again, nor will my friends.

       
  • You have the freedom to advertise with whom ever you please. Thankfully, I have the right to buy from whom ever I please. That will not be you. I assume you made your decision based on your stockholder's interest. If that proves to be a bad decision, you have only yourselves to blame. If it works out to your betterment then good for you. If any of you attempt to come back, I hope he does not accept you as advertisers. BTW, as a student of the EIB Institute for Advanced Learning…shouldn't I be entitled to free stuff from you advertisers? Some of your products, "as you know, can cost a woman over $3,000 during law school."

     
  • Although what Rush said was wrong, he apologized. But if Hotwire can't forgive him and continue advertising, then I will wait for them to do so before I use your services. And I will encourage all I know, to do the same.

     
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