If a concern at an IMT apartment community remains unresolved, the IMT Residential corporate office provides a complaint-escalation route after residents have contacted their Community Manager. Below are the current IMT headquarters address, corporate phone number, resident resources, and complaint instructions.
IMT Residential Corporate Office and Headquarters Information
- Company: IMT Residential
- IMT Residential Corporate Office Address: 15303 Ventura Boulevard, Suite 200, Sherman Oaks, CA 91403, USA
- IMT Residential Corporate Office Phone Number: 1-800-925-0212
- Resident Complaint Escalation: 1-800-925-0212
- Corporate Contact Form: Contact IMT Residential
- General and Privacy Email: co*****@************al.com
- Resident Portal and Support: My IMT Resident Resources
- Apartment Communities: Find an IMT Community
- Careers: IMT Residential Careers
- Official Website: imtresidential.com
The IMT Residential corporate office phone number currently published by the company is 1-800-925-0212. IMT also directs residents with unresolved property concerns to this number after they have contacted their Community Manager.
- Maintenance request: Submit and track the request through the resident portal or contact the community office.
- Unresolved property complaint: Contact the Community Manager first, then call 1-800-925-0212 or select “Complaint” on IMT’s corporate contact form.
- Rent, billing, deposit, renewal, or lease question: Begin with the leasing or management office named in the lease.
- Prospective resident: Contact the specific IMT community where you are considering an apartment.
- Employment or application question: Use the official careers website rather than the resident complaint route.
- Privacy request: Email co*****@************al.com or review IMT’s Privacy Policy.
How to Escalate an IMT Residential Complaint
IMT asks residents to begin with the Community Manager when a problem involves a specific property. This allows the local team to review the lease, resident account, maintenance history, apartment condition, or community rules connected with the complaint.
- Submit maintenance or service requests through the resident portal and save the confirmation number.
- Contact the leasing office or Community Manager and explain the requested resolution.
- Ask for the response in writing and retain copies of emails, notices, photographs, payment records, and service requests.
- If the problem remains unresolved, call IMT corporate support at 1-800-925-0212.
- You may also use the IMT corporate contact form and choose “Complaint” as the subject.
- Include the community name, city, relevant dates, previous contacts, service-request numbers, and the specific outcome you are requesting.
Common Reasons Residents Contact IMT Corporate Office
- Unresolved maintenance or repair requests
- Apartment condition, pests, water leaks, mold, heating, cooling, or electrical concerns
- Security deposits, move-out charges, refunds, or final account statements
- Rent payments, fees, billing records, or resident portal problems
- Lease renewals, notices, transfers, applications, or screening questions
- Parking, packages, noise, trash, amenities, pets, or community-rule concerns
- Communication with leasing staff, maintenance teams, or community management
- Accessibility requests or fair-housing concerns
Information to Gather Before Contacting IMT Headquarters
- The name and location of the IMT community
- Dates when the issue occurred and when it was reported
- Maintenance or service-request numbers
- Names or job titles of the departments already contacted
- Relevant lease provisions, notices, account statements, or payment records
- Photographs or videos when they help document a maintenance or property-condition issue
- A short timeline and the specific resolution being requested
Emergency, Safety, and Fair-Housing Concerns
The IMT corporate office is not an emergency-response service. Call 911 for an immediate threat to life, fire, crime in progress, or another emergency. For urgent property maintenance, follow the emergency-maintenance instructions supplied by the community.
Housing laws and complaint procedures vary by state and city. Residents dealing with possible discrimination, disability-accommodation concerns, retaliation, or another fair-housing issue can review the U.S. Department of Housing and Urban Development fair-housing resources. Lease-specific or legal questions may require a local housing agency, tenant organization, or qualified attorney.
IMT Rental and Payment Scam Warning
Be careful with fake apartment listings, unofficial leasing agents, fraudulent application websites, and payment requests made outside an official IMT property page or resident portal. Confirm that a community appears on IMT’s official apartment directory before submitting an application or payment.
Do not send money by gift card, cryptocurrency, wire transfer, or another difficult-to-reverse method to someone who unexpectedly claims to represent IMT. Never provide a password, verification code, banking login, or remote access to an unsolicited caller or message sender.
About the IMT Residential Company
IMT Residential is a privately held, Los Angeles-based multifamily residential investment and property-management company founded in 1992. The company owns and manages more than 18,000 apartment homes across over 55 communities.
IMT operates communities in Arizona, California, Colorado, Florida, Georgia, North Carolina, South Carolina, Tennessee, and Texas. Its business includes apartment operations, leasing, property management, maintenance, community improvements, and residential investment.
The IMT headquarters and corporate associates are based in Sherman Oaks, California. IMT is not presented as a subsidiary of Equity Residential, Greystar, or another competing apartment operator.
IMT Residential Reviews and Complaints
At the time of this update, this page does not have any published reader reviews. Residents, former residents, applicants, vendors, and employees may use the review form below to describe their own experiences with IMT Residential.
A helpful review should identify the community and city, explain whether the concern involved leasing, maintenance, rent, deposits, move-out charges, amenities, communication, or corporate escalation, and state whether IMT resolved the matter. Reviews should remain factual and should not include private resident, payment, lease, or employee information.
IMT Residential Competitors and Related Corporate Offices
IMT Residential operates in the multifamily apartment and property-management industry. Relevant apartment operators and residential property companies include:
- Greystar Corporate Office
- Equity Residential Corporate Office
- Willow Bridge Corporate Office
- Camden Property Trust Corporate Office
- UDR Corporate Office
Frequently Asked Questions About IMT Residential
Where is the IMT corporate office?
The IMT Residential corporate office is located at 15303 Ventura Boulevard, Suite 200, Sherman Oaks, CA 91403.
What is the IMT Residential corporate office phone number?
The current corporate and resident-escalation number published by IMT Residential is 1-800-925-0212.
How do I file a complaint with IMT Residential?
Begin with the Community Manager for the apartment involved. If the complaint remains unresolved, call 1-800-925-0212 or use IMT’s corporate contact form and select “Complaint” as the subject.
How do I submit an IMT maintenance request?
Current residents can submit and track maintenance requests through the My IMT Resident Portal or contact their community office.
Where can I find IMT Residential communities?
IMT provides an official apartment directory covering its communities in nine states.
Is IMT Residential a privately held company?
Yes. IMT describes itself as a privately held, full-service multifamily residential operator.
How do I apply for a job with IMT?
Employment opportunities should be reviewed through the official IMT Residential Careers page. The resident complaint number is not an application-status line.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides independently researched corporate address, headquarters phone number, complaint-route, and review information. This IMT Residential page distinguishes corporate escalation from community-level maintenance, leasing, resident, career, and privacy resources so readers can choose the appropriate contact route.
Page Update Note
This IMT Residential corporate office page was researched and updated on August 12, 2026. The headquarters address, official phone number, resident escalation procedure, corporate contact form, resident resources, privacy contact, company information, image, and related corporate-office links were reviewed during the update.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with IMT Residential, any IMT apartment community, property owner, leasing office, or management team. This page is for informational, complaint, review, and feedback purposes only. Phone numbers, addresses, community ownership, lease policies, fees, office hours, resident portals, and complaint procedures may change.
Information on this page is not legal advice. Residents should consult their lease, official IMT communications, local housing resources, or a qualified professional for property-specific or legal assistance.
Share Your IMT Residential Experience
Have you contacted an IMT Community Manager, leasing office, maintenance team, resident portal, customer service department, or corporate office? Share your experience below, including the community and city, type of concern, contact route used, response received, and whether the issue was resolved.
Please keep reviews factual and do not publish apartment numbers, personal addresses, account details, payment information, lease documents, access codes, employee personal information, or other sensitive records.