Willow Bridge Property Company is headquartered at 1722 Routh Street, Suite 1200, Dallas, TX 75201. The published Willow Bridge corporate office phone number is 214-740-3400. Residents with questions about rent, maintenance, deposits, lease renewals, move-out charges, applications, parking, pets, amenities, or another community-specific concern should normally contact their apartment office or property manager first.
Willow Bridge is a national residential property management, development, investment, and asset-management company. It was formerly the residential division of Lincoln Property Company but became a separate business and adopted the Willow Bridge name in 2023. Willow Bridge is no longer affiliated with Lincoln Property Company or Liberty Military Housing.
Willow Bridge Corporate Office and Contact Information
- Company: Willow Bridge Property Company
- Corporate Headquarters: 1722 Routh Street, Suite 1200, Dallas, TX 75201
- Corporate Office Phone: 214-740-3400
- Corporate Contact Form: Contact Willow Bridge
- General Corporate Email: co*******@************pc.com
- Fair Housing and Privacy Phone: 214-740-3300
- Apartment and Community Search: Find a Willow Bridge Community
- Regional Office Directory: Willow Bridge Regional Offices
- Resident Information: Willow Bridge Resident Resources
- Fair Housing: Willow Bridge Fair Housing Statement
- Accessibility: Website Accessibility Statement
- Privacy Policy: Willow Bridge Privacy Policy
- Rental Scam Information: Avoid Rental Scams
- Careers: Willow Bridge Careers
- Official Website: WillowBridgePC.com
The number 214-740-3300 should not be described as a universal resident customer-service number. Willow Bridge publishes it for privacy-policy questions and fair-housing concerns. Ordinary resident matters should begin with the apartment community or regional management office.
Where Is Willow Bridge Headquarters?
Willow Bridge’s current corporate office is located at:
Willow Bridge Property Company
1722 Routh Street, Suite 1200
Dallas, TX 75201
The former COH page listed 2000 McKinney Avenue, Suite 1000. That address should be replaced because Willow Bridge’s current official contact page identifies the Routh Street office.
The headquarters supports executive leadership, property management, development, investment management, accounting, technology, legal affairs, marketing, employee programs, and other companywide operations. It is not an apartment leasing office or a walk-in center for rent payments, keys, maintenance requests, lease documents, or security-deposit refunds.
Willow Bridge Ownership and Company History
Willow Bridge traces its history to 1965, when Mack Pogue founded Lincoln Property Company in Dallas. The residential division grew into one of the country’s largest apartment management and development businesses.
Ontario Teachers’ Pension Plan, working through its real estate subsidiary Cadillac Fairview, acquired the residential division in 2023. The business adopted the Willow Bridge Property Company name later that year.
Willow Bridge states that it is now separate from Lincoln Property Company and Liberty Military Housing. The old page should therefore not say that Willow Bridge is currently part of Lincoln Property Management.
Willow Bridge focuses on residential real estate, including:
- Apartment and single-family rental management
- Third-party property management
- Multifamily development and construction
- Property investment and acquisitions
- Asset management
- Lease-up and marketing services
- Resident services
Willow Bridge Leadership
- Chief Executive Officer: Duncan Osborne
- President, Property Management: Scott Wilder
- President, National Development: Jeff Courtwright
- Chief Financial Officer: Camilla Harris
- General Counsel: Greg Burmeister
- Senior Vice President, People and Culture: Durell Vieau
Willow Bridge operates through national leadership, regional management teams, and on-site apartment employees. The person responsible for resolving a resident complaint therefore depends on the property, location, lease, ownership entity, and type of issue.
Willow Bridge Corporate Office vs. Apartment Management
Willow Bridge frequently manages apartment communities for separate property owners and investment clients. The company shown as the landlord in a lease may therefore be a property-specific limited liability company rather than Willow Bridge itself.
The apartment’s on-site management team normally handles:
- Rental applications and screening questions
- Lease signing and renewals
- Rent and account balances
- Maintenance and repairs
- After-hours emergency maintenance
- Parking, towing, pets, and amenities
- Noise and neighbor complaints
- Move-in and move-out inspections
- Security deposits and final statements
- Package, key, and access problems
- Employee or manager complaints
The corporate office manages broader business operations and can help route unresolved concerns. It may not have immediate access to every resident ledger, maintenance record, lease, security-deposit account, or property-owner decision.
How to Escalate a Willow Bridge Resident Complaint
Residents should generally use the following sequence:
- Submit the issue through the apartment’s resident portal or contact the leasing office.
- Request review by the property manager or business manager.
- Ask for the regional manager’s contact information if the issue remains unresolved.
- Use Willow Bridge’s regional office directory or national corporate contact form.
- Contact the corporate office at 214-740-3400 when prior efforts have not produced a response.
Prepare a concise written timeline containing:
- The apartment community and address
- The resident’s unit number
- The dates of the problem
- Maintenance or complaint-request numbers
- Photographs, videos, notices, and relevant emails
- The employees or managers already contacted
- The lease provision involved, when applicable
- The exact resolution requested
Ask the property or regional office to confirm the complaint, next step, and expected response date in writing. Continue using the same service-request or complaint number when possible.
Maintenance and Emergency Repair Complaints
Residents should submit ordinary maintenance requests through the community’s resident portal or leasing office. The correct portal and emergency telephone number are normally shown on the individual property website, lease documents, resident handbook, or office voicemail.
Document:
- The date the problem began
- Each maintenance request submitted
- Photographs or videos
- Property damage or loss
- Entries into the apartment
- Temporary repairs
- Promises made by employees or contractors
For an immediate threat involving fire, violence, a suspected gas leak, major flooding, or another life-safety emergency, contact emergency services or the appropriate utility in addition to the property’s emergency maintenance line.
Repair obligations and legal notice requirements vary by state and city. Residents should review their lease and applicable landlord-tenant rules before withholding rent, arranging repairs independently, or deducting expenses from rent.
Rent, Fees, and Account-Balance Disputes
Questions about rent, late fees, utility charges, insurance, parking, pets, amenities, month-to-month fees, or other account entries should begin with the property’s leasing or accounting office.
Provide:
- The resident ledger or account statement
- Payment confirmations
- The lease and applicable addenda
- Notices received from management
- The date and amount of the disputed charge
- Earlier written explanations
Ask management to identify the lease provision supporting the charge and provide a corrected ledger when an error is confirmed.
Residents should avoid sending rent through an unfamiliar payment link, personal payment account, wire transfer, cryptocurrency address, Venmo, Zelle, Apple Pay, Western Union, or MoneyGram. Willow Bridge warns that approved payments are handled through the leasing office, its website, or the community’s official portal.
Security Deposits and Move-Out Charges
Security-deposit rules are controlled by the lease, property owner, and applicable state law. The on-site management team or property accounting department normally prepares the final statement.
Before moving out:
- Provide notice using the method required by the lease.
- Confirm the move-out date in writing.
- Update the forwarding address.
- Request move-out instructions.
- Photograph or video the apartment’s condition.
- Return all keys, access devices, and parking permits.
- Keep proof of the return.
If deductions are disputed, request an itemized statement, inspection records, photographs, invoices, the move-in condition report, and the lease provision supporting each charge.
Do not publish a complete resident ledger, lease, forwarding address, bank record, or identity document in a public review.
Lease Renewal, Transfer, and Early-Termination Complaints
Renewal pricing, notice deadlines, transfer options, buyout terms, and early-termination rights vary by community and lease.
Residents should review:
- The renewal-offer expiration date
- The required notice period
- Month-to-month charges
- Transfer fees and eligibility
- Early-termination or buyout provisions
- Military, domestic-violence, disability, or other legal protections that may apply
Verbal discussions with a leasing employee may not modify a written lease. Ask for any approved change, transfer, concession, or release to be documented in a signed agreement.
Rental Applications, Screening, and Rental Scams
Applicants should use Willow Bridge’s official community websites and approved application portals. Verify a listing by locating the property through Willow Bridge’s apartment search and calling the community directly.
Willow Bridge warns that it does not request payment through Venmo, Zelle, Apple Pay, Western Union, MoneyGram, or an overseas wire transfer. It also advises applicants not to email sensitive information such as Social Security numbers.
An applicant with a screening concern should request the legally required notice and contact the screening company identified in that notice. Willow Bridge may use third-party screening providers, and correction procedures may need to be completed directly with the provider.
Fair Housing and Accommodation Complaints
Willow Bridge states that it conducts business in accordance with the federal Fair Housing Act. Its fair-housing contact information is:
- Email: co*******@************pc.com
- Phone: 214-740-3300
Applicants and residents may use these contacts for concerns involving alleged discrimination based on a legally protected characteristic or an unresolved accommodation request.
A written complaint should identify the property, date, requested accommodation or policy issue, people contacted, documents submitted, response received, and requested resolution.
Fair-housing complaints may also be submitted to the U.S. Department of Housing and Urban Development or an appropriate state or local agency. Filing deadlines may apply.
Privacy and Website Accessibility
Willow Bridge’s privacy policy identifies Willow Bridge Property Company, Willow Bridge Property Company LLC, WB Resident Services LLC, and related entities. Privacy questions can be directed to:
The company may need to verify a requester’s identity before providing, correcting, or deleting personal information.
Website accessibility concerns can be reported to co*******@************pc.com or 214-740-3400. Include the affected web page, assistive technology used, and the nature of the problem.
Willow Bridge Careers and Human Resources
Willow Bridge lists corporate, accounting, management, leasing, marketing, maintenance, and resident-service positions through its official careers website.
The corporate and fair-housing numbers should not be presented as dedicated payroll, benefits, employment-verification, or employee-relations lines. Applicants should use the contact information associated with the official job posting. Current employees should use their authorized manager, People and Culture representative, payroll system, or internal employee resources.
Verify employment communications through the official careers site. Do not send money, gift cards, cryptocurrency, bank credentials, or equipment payments to an unsolicited recruiter.
Willow Bridge Reviews and Complaints
No customer reviews were visible on this CorporateOfficeHeadquarters.com page when it was updated. This page therefore does not assign Willow Bridge an overall rating or claim an established complaint pattern.
Potential review subjects may include leasing communication, maintenance, rent charges, deposits, move-out statements, property conditions, employee conduct, accessibility, or regional management responses. These topics do not establish how frequently a problem occurs.
A useful Willow Bridge review should identify the apartment community, city and state, approximate date, general problem, escalation route used, response time, and whether the matter was resolved.
Willow Bridge Competitors and Related Corporate Office Pages
Willow Bridge competes with national and regional apartment management, development, and real estate investment companies including Greystar, BH Management, Kettler, IMT Residential, Equity Residential, AvalonBay Communities, and Camden Property Trust.
Lincoln Property Company is historically related but is now a separate business and should not be described as Willow Bridge’s current parent company.
- Lincoln Property Company Corporate Office
- Greystar Corporate Office
- BH Management Corporate Office
- IMT Residential Corporate Office
- Equity Residential Corporate Office
Official Willow Bridge Resources
- Official Willow Bridge Website
- Corporate and Regional Contacts
- Apartment and Community Search
- Resident Resources
- Willow Bridge Company History
- Leadership Team
- Fair Housing Statement
- Privacy Policy
- Accessibility Statement
- Rental Scam Guidance
- Willow Bridge Careers
Frequently Asked Questions About Willow Bridge
Where is Willow Bridge’s corporate headquarters?
Willow Bridge is headquartered at 1722 Routh Street, Suite 1200, Dallas, TX 75201.
What is Willow Bridge’s corporate phone number?
The published corporate-office phone number is 214-740-3400.
Is 214-740-3300 Willow Bridge customer service?
Willow Bridge publishes that number for privacy and fair-housing concerns. Residents should contact their apartment community or regional office for ordinary account and maintenance questions.
Is Willow Bridge part of Lincoln Property Company?
No. Willow Bridge was formerly Lincoln Property Company’s residential division but became a separate company after the 2023 acquisition and rebranding.
Who owns Willow Bridge?
The former Lincoln residential division was acquired by Ontario Teachers’ Pension Plan through its Cadillac Fairview real estate organization before being renamed Willow Bridge.
Who is Willow Bridge’s CEO?
Duncan Osborne is Chief Executive Officer of Willow Bridge Property Company.
How do I contact my Willow Bridge apartment manager?
Use Willow Bridge’s community search to locate the apartment’s website, telephone number, leasing office, resident portal, and service-request options.
How do I escalate a maintenance complaint?
Submit a written service request, contact the property manager, and request regional review if the problem remains unresolved. Use the community’s emergency maintenance process for urgent repairs.
How do I dispute a Willow Bridge move-out charge?
Request the itemized final statement, photographs, inspection records, invoices, move-in condition report, resident ledger, and lease provisions supporting the charges.
How do I report a fair-housing concern?
Email co*******@************pc.com or call 214-740-3300. Government fair-housing complaint routes may also be available.
How do I report a fake Willow Bridge rental listing?
Contact the apartment community using the telephone number on its official website. Do not send payment through personal payment apps, wire-transfer services, or cryptocurrency.
How do I apply for a Willow Bridge job?
Use the official Willow Bridge careers website to search for corporate, leasing, property-management, accounting, maintenance, and other positions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps readers distinguish Willow Bridge’s corporate office from individual property owners, apartment managers, regional offices, maintenance teams, resident portals, screening companies, contractors, and government housing agencies. This page was reviewed using Willow Bridge’s current contact, history, leadership, resident, fair-housing, privacy, accessibility, scam-prevention, and careers information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Willow Bridge Property Company, Ontario Teachers’ Pension Plan, Cadillac Fairview, Lincoln Property Company, Liberty Military Housing, any apartment owner, regional office, community, screening company, contractor, employee, or government housing agency.
This page is provided for informational purposes and is not legal, housing, lease, financial, fair-housing, privacy, employment, or emergency advice. Corporate addresses, telephone numbers, executives, property assignments, lease procedures, payment systems, ownership entities, and complaint routes may change. Review the lease and contact the individual apartment community for property-specific information.
Share Your Willow Bridge Experience
Have you contacted a Willow Bridge leasing office, property manager, regional office, maintenance team, fair-housing contact, privacy team, careers department, or corporate headquarters? Share the community, city and state, general issue, approximate date, contact route used, response time, and whether the matter was resolved.
Please do not publish Social Security numbers, payment information, complete lease documents, resident ledgers, application records, screening reports, access codes, home addresses, private telephone numbers, email addresses, employee records, medical documents, or other confidential information.