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Ivan Smith Corporate Office Headquarters

Ivan Smith Corporate Office Headquarters

Ivan Smith corporate office is located in Shreveport, Louisiana. Below are comprehensive details about Ivan Smith Furniture headquarters, including their address, contact numbers, and a brief overview of the company, along with its position in the furniture retail industry.

How To Contact Ivan Smith Corporate Office Headquarters HQ

Ivan Smith Furniture Headquarters – Overview

Ivan Smith Main Office Address – 5434 Technology Dr, Shreveport, LA 71129, USA
Ivan Smith HQ Phone Number – 1-318-688-1335

Ivan Smith Customer Service Number – 1-318-688-1335
Ivan Smith Furniture Website: ivansmith.com

Map and Directions To Ivan Smith Furniture Headquarters HQ

A Snapshot of Ivan Smith Furniture’s History

Ivan Smith Furniture, has grown into a prominent furniture retailer in the Southern United States. The company offers a wide range of home furnishings, including living room, bedroom, and dining room furniture, along with home decor and accessories. Known for its quality products and exceptional customer service, Ivan Smith Furniture has become a trusted name in the furniture retail market.

The Furniture Retail Industry and Ivan Smith Furniture’s Position

In the competitive furniture retail market, Ivan Smith Furniture competes with other major furniture stores and local retailers. The company differentiates itself by offering a diverse selection of high-quality furniture and home decor items, catering to a variety of tastes and budgets. Ivan Smith competes against Rooms to Go, City Furniture, and Ikea.

Ivan Smith Furniture’s Quality-Focused and Customer-Centric Approach

Ivan Smith Furniture is dedicated to providing customers with a superior shopping experience, focusing on offering quality furniture and decor at competitive prices. The brand emphasizes customer satisfaction, offering personalized services, and a welcoming shopping environment.

Why Trust Corporate Office Headquarters?

At Corporate Office Headquarters, we specialize in providing detailed information about leading companies in the furniture retail sector like Ivan Smith Furniture. Our content is designed to offer insights into corporate practices, industry positions, and customer service strategies.

Disclaimer:

Corporate Office Headquarters is not affiliated with Ivan Smith Furniture. This content is for informational purposes only.

Ivan Smith Furniture Complaints, Reviews, and Feedback

We encourage you to share your experiences with Ivan Smith Furniture’s products and services. Your feedback in the comments section is invaluable in helping others understand the company’s commitment to offering quality furniture and exceptional customer service.

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Attn Ivan Smith Customer Service

December 13, 2022

I have been trying to get my recliner fixed for 3 months and I keep getting excuses. Can I just get my money back for both my matching recliners? I paid for them and one has been broken for over 3 months. Is there a way this matter can be fixed? I have bought several things from your stores and have never had anything like this happen.

Thank you.

Darrell Ingram

Ivan Smith Unacceptable Customer Service

December 13, 2022

I am a dissatisfied customer. I made over 8k purchase last December. There was an issue with bedroom furniture. I received great customer service issue resolved. I am having a small issue with sofa and love seat. I spoke with Nikia w/ service dept and appointment was set up. The service guy came out and advised me would receive a call next business day. I waited over a week and still have not received a call. I called the service dept (4/25/23). Evelyn advised me 2 side panels were ordered on 4/15/23. I asked about processing she was unsure and replied about 30 days. I called the store #43 with the hope of better customer service. I was transferred to a salesperson and told her my issue. She told me to hold on and transferred me to the store manager. I had to tell my issue all over again and he did apologize which was my first apology. I mention to him that Mayo furniture was top of the line for the company. He told me if I made a million-dollar purchase there could be a defeat. I advised the defeat was not the issue. The statement was out of line to me, and justification was done regarding my problem. Where is the customer service? I advised him that a purchase was made in his store. The message manager gave was it did not happen in the store and not my problem. He advised me this is a servicing issue gave me a phone number (318-683-3271) told me select option 2 and ask for Mark Rogers. Where is the ownership and customer service? I was bounced around like a basketball, someone should have taken the ball out of my hand and provided great customer service. Is this what Ivan Smith brand stand for when there is a problem. There was not an issue when I made the purchase. My plan was to purchase living room furniture only. Latoya Turner in December provided excellent customer service. I should have received 2 more apologies (service dept, salesperson at store). Service dept should have contacted me and advised me of the next steps, salesperson should have asked me to be placed on hold and told why, I may not have been able to hold on and if not do a callback, while on hold salesperson should have provided manager my issue. The customer service provided is unacceptable, store manager, salesperson, service all needs a refresher course in customer service and phone etiquette. I don’t plan on shopping with your store and if I change my mind. I will not be shopping at store #43.

Sharon R Ward