People search for the JEGS corporate office when an auto parts order, return, refund, warranty issue, wrong part, shipping delay, damaged item, or customer service complaint has not been resolved through the normal JEGS Help Center. JEGS High Performance is based in Delaware, Ohio, and many corporate office and order-support matters route through the company’s Delaware headquarters and customer service team.
This page includes the JEGS headquarters address, JEGS corporate office phone number, JEGS customer service phone number, JEGS return address, support routes, review themes, and related CorporateOfficeHeadquarters.com links for auto parts and performance parts issues.
JEGS Corporate Office and Headquarters Contact
The JEGS corporate office is located in Delaware, Ohio. The company’s Help Center directs customers to its main phone number for sales, technical support, order status, tracking, returns, exchanges, damaged items, and other support questions.
- Company: JEGS High Performance / JEGS Automotive
- Parent / Majority Owner: Greenbriar Equity Group
- JEGS Headquarters Address: 101 JEGS Place, Delaware, OH 43015, USA
- JEGS Corporate Office Phone Number / Customer Service: +1-800-345-4545
- International Orders / Phone Orders: +1-614-294-5050
- JEGS Retail Store Phone: +1-614-294-5151
- Retail Store Address: 751 East 11th Avenue, Columbus, OH 43211
- Will Call Pickup Address: 101 JEGS Place, Delaware, OH 43015
- Official Website: JEGS.com
- JEGS Help Center: JEGS Help Center
- JEGS Contact Information: How to Contact JEGS
- Order Status and Returns: JEGS Order Status
JEGS Address and Phone Number Update
The JEGS address remains 101 JEGS Place, Delaware, OH 43015. This is the address tied to JEGS headquarters, Will Call Pickup, return shipments, and company mail. Customers searching for “JEGS address,” “JEGS headquarters,” “JEGS location,” “JEGS in Delaware Ohio,” or “where is JEGS located” are usually looking for this Delaware, Ohio address.
The main JEGS number for customer service, sales, technical support, order status, returns, and exchanges is +1-800-345-4545. The old page listed +1-614-294-5050 as a corporate phone number. Current JEGS contact routing uses that number for international customers and phone orders.
JEGS customer service is not listed as 24 hours for every support category. Sales and technical support have extended hours, while customer service and order-status support have separate listed hours. If you are trying to call JEGS about an order, return, refund, damaged part, or tracking issue, use +1-800-345-4545 and follow the phone prompts for the correct department.
Choose the Correct JEGS Support Route
Calling the JEGS corporate office is not always the fastest way to solve an order or parts problem. Use the route below based on the issue:
- Order status or tracking: Use the JEGS order-status tools or call +1-800-345-4545 and follow the order-status prompt.
- Sales or technical help: Call JEGS sales and technical support at +1-800-345-4545.
- Returns: Start the online return process or call customer service before shipping a part back.
- Exchanges or damaged items: Call JEGS customer service and have the order number, part number, photos, and packaging details ready.
- Wrong part or fitment issue: Save the product page, vehicle information, part number, invoice, and any technical-support notes.
- Will Call Pickup: Use the JEGS Delaware, Ohio Will Call Pickup location at 101 JEGS Place.
- Retail store question: Call the Columbus retail store at +1-614-294-5151.
- Unresolved complaint: Contact JEGS customer service first, then escalate in writing to JEGS headquarters at 101 JEGS Place, Delaware, OH 43015.
What to Have Before Contacting JEGS Corporate Office
Before contacting JEGS headquarters, the JEGS Help Center, or customer service, gather the details that help the company identify the order, return, part, vehicle, or payment issue.
- Order number, invoice number, or web order confirmation
- Part number, product title, brand, and product page URL
- Vehicle year, make, model, engine, trim, and relevant fitment details
- Shipping carrier, tracking number, delivery date, and package photos
- Photos of damaged parts, wrong parts, packaging, labels, or missing components
- Return authorization, return label, or customer service case details
- Payment method, refund confirmation, or charge details, but do not post full card information publicly
- Names or dates of calls with JEGS sales, technical support, customer service, or the retail store
- A short written explanation of what happened and the resolution you are requesting
How to Escalate a JEGS Complaint
JEGS complaints are easier to escalate when you have a clear timeline and documentation. This is especially important for wrong parts, delayed refunds, damaged items, freight claims, return shipping disputes, order cancellations, backorders, core returns, missing items, or technical-support recommendations that did not match the vehicle.
- Start with JEGS customer service: Call +1-800-345-4545 and choose the correct option for returns, order status, exchanges, damaged items, or other inquiries.
- Use the Help Center: Check the JEGS Help Center for returns, order status, shipping, product information, and installation resources.
- Document the issue: Keep the order number, part number, photos, tracking history, invoice, and call notes.
- Ask for escalation: If the first representative cannot resolve the issue, ask for a supervisor, customer care escalation, or written case review.
- Submit the return properly: Do not ship a return without checking JEGS return instructions, fees, deadlines, and packaging requirements.
- Write to JEGS headquarters: If the issue remains unresolved, write to JEGS High Performance, 101 JEGS Place, Delaware, OH 43015, and include copies of the documentation.
- Use outside options when needed: For card disputes, contact your card issuer. For unresolved shipping damage, keep carrier records. For consumer complaints, consider your state attorney general or consumer protection office.
Common JEGS Issues and Complaint Routes
Wrong Parts, Fitment Problems, and Technical Advice
JEGS sells performance parts, replacement parts, racing parts, tools, wheels, exhaust, drivetrain items, engine components, and accessories. Fitment mistakes can happen when a part does not match the vehicle, build, drivetrain, or application. Keep the part number, vehicle information, tech-support notes, and product page screenshots before contacting JEGS.
Returns, Exchanges, and the JEGS Return Address
The JEGS return address is JEGS High Performance, Attn: Returns, 101 JEGS Place, Delaware, OH 43015. Customers should review JEGS return rules before shipping a part back because fees, deadlines, packaging requirements, and non-returnable item rules may apply. Keep the tracking number when sending a return.
Refund Delays and Payment Disputes
Refund complaints may involve returned merchandise, freight deductions, restocking fees, cancelled backorders, money orders, gift certificates, or payment-method issues. Keep receipts, return tracking, case notes, proof of payment, and any written refund confirmation. If JEGS cannot resolve a card payment dispute, contact your card issuer with your documentation.
Damaged Items, Freight Shipments, and Missing Parts
For damaged deliveries, freight shipments, missing parts, or damaged packaging, take photos before discarding boxes, labels, or packing materials. Contact JEGS quickly and save all carrier tracking records. Freight claims may require additional documentation.
Backorders, Cancellations, and ETA Problems
Performance parts can be affected by manufacturer availability, backorders, discontinued items, or long lead times. If your order has not shipped, ask JEGS for the current ETA and whether the part is in stock, special order, discontinued, or waiting on a supplier.
Core Returns and Special Return Rules
Some automotive parts have core charges or special return instructions. Follow the JEGS instructions for that product type and include the correct paperwork. If you are returning a core, confirm the correct address, packaging, and deadline before shipping.
JEGS Help Center, Contact, and Email Questions
The JEGS Help Center is the best starting point for order status, shipping, returns, technical articles, installation instructions, regulatory compliance, and promo exclusions. If you are looking for a JEGS email, JEGS primarily routes many issues through its Help Center, online forms, phone support, and order tools rather than one universal public email address.
Is JEGS Customer Service 24 Hours?
JEGS customer service is not listed as 24 hours for every support route. Sales and technical support have extended hours, but customer service and order-status support have specific listed hours. Check the JEGS Help Center before assuming customer service is available 24 hours.
Fake JEGS Support Numbers, Parts Scams, and Payment Confusion
Be careful with fake support numbers, suspicious order emails, counterfeit parts listings, social media sellers pretending to be JEGS, and payment requests outside JEGS.com. Use the official JEGS website, Help Center, and +1-800-345-4545 phone number. Do not share passwords, banking codes, full card numbers, or remote-access permissions with anyone claiming to be support.
JEGS Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include a money order/payment complaint, a wrong transmission shipment, delayed refund frustration, freight or return-cost concerns, and an overcharge or quantity dispute involving an online order. Several reviews mention difficulty getting the issue resolved after contacting customer service.
Reviews on this page are individual experiences and may not represent every JEGS customer, product category, shipment, or support interaction. Auto parts issues can vary based on vehicle fitment, supplier availability, shipping carrier, return eligibility, installation status, and how quickly the customer documents the problem.
About JEGS High Performance
JEGS High Performance is an automotive aftermarket retailer and distributor known for performance parts, racing parts, tools, replacement parts, wheels, tires, engine components, exhaust, drivetrain products, safety equipment, garage supplies, and motorsports-related products. JEGS was founded in Ohio and is strongly associated with high-performance automotive parts and drag racing.
People searching for “JEGS corporate office,” “JEGS headquarters,” “JEGS customer service phone number,” “JEGS number,” “JEGS location,” “JEGS in Delaware Ohio,” or “where is JEGS located” are usually looking for the company’s Delaware, Ohio headquarters, customer support phone number, return address, or complaint escalation route.
Related JEGS and Auto Parts Corporate Office Pages
Readers looking for JEGS corporate office information may also find these related CorporateOfficeHeadquarters.com pages useful for auto parts, performance parts, retail, returns, warranties, and complaint escalation:
- NAPA Auto Parts Corporate Office Headquarters – auto parts retail competitor
- AutoZone Corporate Office Headquarters – auto parts retail competitor
- Advance Auto Parts Corporate Office Headquarters – auto parts retail competitor
- Pep Boys Corporate Office Headquarters – auto service and parts competitor
- 4 Wheel Parts Corporate Office Headquarters – off-road and performance parts competitor
- Corporate Offices in Ohio – browse related Ohio headquarters pages
JEGS Competition
JEGS competes with auto parts stores, performance parts suppliers, online automotive retailers, racing parts companies, and specialty parts distributors. Competitors and comparison companies include NAPA Auto Parts, AutoZone, Advance Auto Parts, Pep Boys, 4 Wheel Parts, Summit Racing, and other specialty automotive retailers.
Customers often compare these companies when dealing with price matching, wrong parts, shipping speed, backorders, returns, technical advice, warranty claims, damaged shipments, refund handling, and corporate complaint escalation.
Related Resources
- Official JEGS Website
- JEGS Help Center
- How to Contact JEGS
- JEGS Return FAQs
- JEGS Order Status and Returns
- JEGS Ask-A-Tech
- ChargeOnMyCard.com – use this if you see an unfamiliar JEGS, auto parts, shipping, return, or performance-parts charge on your card
- ThinkItsAScam.com – use this for fake auto parts sellers, fake JEGS support numbers, phishing emails, payment scams, and suspicious order messages
- ZeroStars.org – share broader company reviews and complaints
Frequently Asked Questions
Where is the JEGS corporate office?
The JEGS corporate office and headquarters are located at 101 JEGS Place, Delaware, OH 43015.
Where is JEGS located?
JEGS is located in Delaware, Ohio, with headquarters and Will Call Pickup at 101 JEGS Place, Delaware, OH 43015. JEGS also lists a retail store at 751 East 11th Avenue, Columbus, OH 43211.
What is the JEGS headquarters address?
The JEGS headquarters address is 101 JEGS Place, Delaware, OH 43015, USA.
What is the JEGS corporate office phone number?
The main JEGS corporate office and customer service phone number is +1-800-345-4545. International customers can call +1-614-294-5050.
What is the JEGS customer service phone number?
The JEGS customer service phone number is +1-800-345-4545. Use this number for order status, returns, exchanges, damaged items, sales, technical support, and other support questions.
What is the JEGS number to call for returns?
Call JEGS at +1-800-345-4545 and follow the prompts for returns, order status, exchanges, damaged items, or other support issues.
What is the JEGS return address?
The JEGS return address is JEGS High Performance, Attn: Returns, 101 JEGS Place, Delaware, OH 43015. Review the JEGS Return FAQs before shipping any part back because return windows, fees, packaging rules, and restrictions may apply.
Is JEGS customer service 24 hours?
JEGS customer service is not listed as 24 hours for every department. Sales and technical support have extended hours, while customer service and order-status support have separate listed hours. Check the JEGS Help Center before calling.
How do I contact JEGS by email?
JEGS primarily routes many support issues through its Help Center, online order tools, return tools, phone support, and technical support forms. If you are searching for JEGS email, start with the official JEGS Help Center contact options so your question reaches the correct department.
What is the JEGS Help Center?
The JEGS Help Center is the official support area for contact information, order status, shipping, returns, technical articles, installation instructions, regulatory compliance, and promotional exclusions.
What if I searched for Jeggs customer service?
“Jeggs customer service” is a common misspelling of JEGS customer service. Use the official JEGS website, JEGS Help Center, and +1-800-345-4545 phone number.
Who owns JEGS?
JEGS Automotive is majority-owned by Greenbriar Equity Group. The company remains associated with its Delaware, Ohio headquarters and JEGS High Performance brand.
How do I complain to JEGS corporate office?
Start with JEGS customer service at +1-800-345-4545. If the issue is not resolved, ask for escalation and send a written complaint to JEGS High Performance, 101 JEGS Place, Delaware, OH 43015, with your order number, part number, photos, tracking records, and requested resolution.
What should I do if I see an unfamiliar JEGS charge?
Compare the charge with your JEGS order, backorder, return, shipping fee, core charge, gift card, or performance parts purchase. If you still do not recognize it, contact JEGS and your card issuer.
How can I avoid fake JEGS support numbers?
Use JEGS.com, the official JEGS Help Center, and +1-800-345-4545. Be careful with sponsored search ads, social media sellers, suspicious order emails, payment links, and anyone asking for gift cards, banking codes, or remote access.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate office, headquarters, phone number, complaint, and review information to help readers find the correct escalation path. For JEGS, we focus on headquarters details, official support routes, return information, related COH auto parts pages, and reader-submitted review themes. We are not affiliated with JEGS.
Page Update Note
This page was updated on June 26, 2026 to verify the JEGS headquarters address, update phone routing, add JEGS Help Center and return-address details, clarify customer service hours, summarize current review themes, include scam-warning information, and add related COH auto parts links.
Disclaimer
CorporateOfficeHeadquarters.com is not associated with JEGS High Performance, JEGS Automotive, Greenbriar Equity Group, or any related company. This website is for informational, review, and complaint purposes only. Company names, trademarks, service marks, and logos belong to their respective owners.
Share Your Experience
Have you contacted the JEGS corporate office, JEGS headquarters, JEGS Help Center, customer service, returns department, retail store, or technical support? Share your experience below to help other readers understand how JEGS handles complaints, wrong parts, refunds, returns, shipping issues, damaged items, backorders, and corporate escalation.
