Reach Jegs Corporate Office Headquarters 

Jegs, If I Could Give A Zero It Would Be To High. I Sent A Money Order For A $56.98 For A Proportioning Valve Part# 555-63022. Never Received The Part, The Money Order Was Cashed. I Have Received The Run Around From Jegs. Last Week I Spent $1900.00 With Summit Racing And Everything Was Perfect! I Highly Recommend Using Summit. I Fully Intend To Tell Everyone I Know In The Car Industries About This Miserable Experience. 6 Months Later I Hear From Them Only To Be Of Zero Help! After Spending 2 Hours On Hold With Customer Service And Wasted Time Messaging Them On Facebook, I Have Lost More Money That Its Worth, Jegs Refused To Send My Part And Make It Right. My Picture Is The Conversation I Had After 6 Months Only To Be Told I Should Track The Money Order And Try To Get A Refund.. Its Not The Money Its The Principle!

I ordered a transmission through the website after I was given a part number that supposedly was the right part by your associate. I was sent the wrong one it was a RWD instead of 4×4 and they took no accountability I am still waiting on my refund minus the freight charge I was told to pay before I could get my refund today is 09/27/2023 and no refund still very bad customer service will Never buy here again

Placed an online order for quantity of 2 exhaust band clamps. After placing order checked my card to see I was over charged. called customer service to ask why. The lady said there is a quantity of 4. I asked if we could take 2 off the order and fix the order. I was told no that it had already been boxed up. I asked about returning 2 and who would be responsible for shipping and was told I am responsible for shipping, that it was not her fault that I ordered 4. Very poor ‘customer service’.