K-VA-T Food Stores, Inc., commonly searched as KVAT, is the parent company of the Food City supermarket chain. K-VA-T corporate office and its Corporate Support Center are located in Abingdon, Virginia. This page provides the current K-VA-T headquarters address, mailing address, corporate contact number, customer-service routes, complaint guidance, and employee resources.
K-VA-T Corporate Office and Headquarters Information
K-VA-T Headquarters Overview
- Company: K-VA-T Food Stores, Inc.
- Primary Retail Brand: Food City
- K-VA-T Corporate Office Address: 1 Food City Circle, Abingdon, VA 24210, USA
- K-VA-T Corporate Mailing Address: P.O. Box 1158, Abingdon, VA 24212, USA
- K-VA-T and Food City Customer Service Phone Number: 1-276-623-5100
- Official Contact Form: Food City Contact Us
- Careers: Food City Careers
- Associate Resources: K-VA-T Associate Resources
- Official Website: FoodCity.com
K-VA-T, KVAT, and Food City
K-VA-T Food Stores, Inc. is the corporate parent of Food City. The name K-VA-T reflects the company’s original service region of Kentucky, Virginia, and Tennessee. Customers are more likely to recognize the Food City name because it appears on the company’s supermarkets, pharmacies, fuel centers, website, loyalty program, and customer-service resources.
People searching for “KVAT corporate office” or “KVAT headquarters” are generally looking for the K-VA-T Corporate Support Center in Abingdon. Customers with a complaint about a Food City store should normally begin with the store manager or Food City customer service.
Corporate Support Center vs. Distribution Center
K-VA-T maintains multiple facilities in the Abingdon area. These addresses should not be confused:
- Corporate Support Center and Headquarters: 1 Food City Circle, Abingdon, VA 24210
- Corporate Mailing Address: P.O. Box 1158, Abingdon, VA 24212
- Food City Distribution Center: 26393 Hillman Highway, Abingdon, VA 24210
The Hillman Highway facility supports warehouse and distribution operations. It is not the preferred location for customer complaints or general corporate correspondence.
Choose the Correct K-VA-T or Food City Contact Route
| Reason for Contact | Recommended Contact Route |
|---|---|
| Food City store complaint | Local store manager, followed by customer service if unresolved |
| General customer-service complaint | 1-276-623-5100 or the official contact form |
| ValuCard, Fuel Bucks, or digital coupon concern | Food City customer service and the official contact form |
| Pharmacy question or complaint | The specific Food City pharmacy first, followed by customer service when necessary |
| Pickup or personal-shopper order | The Food City store that prepared the order |
| Instacart delivery issue | Instacart support for delivery, payment-processing, or order-status problems |
| Job application | Food City Careers |
| Current or former employee question | Official K-VA-T Associate Resources or the Human Relations Coordinator at the employee’s location |
| Formal corporate correspondence | K-VA-T Food Stores, Inc., P.O. Box 1158, Abingdon, VA 24212 |
K-VA-T and Food City Complaint Escalation
Customers with a complaint can use the following escalation process:
- Contact the local store. Ask for the department manager or store manager if the matter involves checkout, pricing, employees, pharmacy, product quality, pickup, or another store-specific issue.
- Contact Food City customer service. Call 1-276-623-5100 or use the official online contact form.
- Request a documented response. Provide the store number or location, transaction date, receipt information, and the resolution requested.
- Escalate unresolved corporate matters in writing. Send correspondence to K-VA-T Food Stores, Inc., P.O. Box 1158, Abingdon, VA 24212.
Information to Include with a Complaint
Providing complete details can help K-VA-T or Food City route and investigate a complaint:
- Food City store location, city, state, and store number
- Date and approximate time of the visit or order
- Receipt, transaction number, or online order number
- Department involved, such as pharmacy, deli, bakery, meat, produce, fuel, or checkout
- Product name, UPC, lot code, sell-by date, or photographs when relevant
- Names or job titles of managers already contacted
- A concise explanation of what occurred
- The requested resolution, such as a correction, refund, replacement, or response
ValuCard, Fuel Bucks, and Account Support
For ValuCard, Fuel Bucks, digital coupon, or online account problems, contact Food City customer service at 1-276-623-5100. The official FAQ identifies option 2 for certain online account changes.
Have the ValuCard number, account telephone number, store location, receipt, and details about the missing or incorrect savings available. Do not post the complete ValuCard number, account password, or verification code publicly.
Pharmacy Support
Prescription records, refill status, medication availability, prescription transfers, and immunizations are generally handled by the specific Food City pharmacy. Customers should begin with the pharmacy location involved.
If the concern involves pharmacy service rather than a prescription-specific request, contact Food City customer service after speaking with the pharmacy manager. Never post prescription numbers, medication lists, dates of birth, insurance information, or other medical details in public reviews.
Pickup, Delivery, and Online Order Problems
For curbside pickup or personal-shopper concerns, contact the Food City location that prepared the order. Provide the order number, pickup time, final receipt, missing item information, and details about any substitutions.
Food City’s home-delivery service may be fulfilled through Instacart. Instacart generally handles delivery status, shopper communication, payment-processing, and delivery-order support. Current instructions are available in the Food City Frequently Asked Questions.
Product Quality, Recalls, and Food Safety
Customers reporting a product-quality or food-safety problem should retain the receipt, packaging, UPC, lot code, and sell-by date when safe to do so. Contact the store manager and Food City customer service.
Food City publishes notices for recalled products that may have been sold in its stores. Review the Food City Product Recalls page and follow the instructions included with the applicable recall.
Serious concerns involving illness, contamination, undeclared allergens, foreign objects, or unsafe food temperatures may also need to be reported to the appropriate local health department, FDA, USDA, or other food-safety authority.
K-VA-T Human Resources and Employment
K-VA-T does not prominently publish a general public Human Resources telephone number on its customer-facing website. The customer-service number should not automatically be treated as a direct HR line.
- Job applicants: Search and apply through Food City Careers.
- Current employees and employees on leave: Use the official K-VA-T Associate Resources page.
- Former employees: Use the former-associate portal for available tax documents.
- Login assistance: Former employees are directed to contact the Human Relations Coordinator at their former location.
About K-VA-T Food Stores
K-VA-T Food Stores traces its history to 1955, when Jack C. Smith, his father Curtis, cousin Ernest, and uncle Earl opened a Piggly Wiggly store in Grundy, Virginia. The company later acquired stores operating under the Food City name and adopted Food City as its primary supermarket banner.
K-VA-T is a privately held, family-operated regional grocery company with employee ownership through its profit-sharing program. It operates more than 160 retail outlets across Alabama, Georgia, Kentucky, Tennessee, and Virginia.
Its operations include Food City supermarkets, pharmacies, fuel centers, convenience locations, distribution operations, private brands, curbside pickup, and related retail concepts.
K-VA-T Corporate Office Reviews
This K-VA-T corporate office page does not currently have published reader reviews. Customers, employees, vendors, and other visitors can be the first to share a detailed experience.
Helpful reviews identify whether the experience involved the K-VA-T Corporate Support Center, Food City customer service, a local Food City store, the distribution center, Human Resources, pharmacy, ValuCard, Fuel Bucks, or another department. Reviews should describe the contact route used and whether the company resolved the concern.
K-VA-T Competitors and Related Corporate Office Pages
K-VA-T and Food City compete with regional supermarkets, national grocery chains, pharmacies, fuel centers, discount grocers, and mass retailers. Related verified COH pages include:
- Food City Corporate Office
- Kroger Corporate Office
- Publix Corporate Office
- Walmart Corporate Office
- Ingles Markets Corporate Office
- Food Lion Corporate Office
Official K-VA-T and Food City Resources
- Food City Contact Us
- K-VA-T and Food City History
- Food City Frequently Asked Questions
- Food City Product Recalls
- Food City Careers
- K-VA-T Associate Resources
Frequently Asked Questions
What is the K-VA-T corporate office address?
The K-VA-T corporate office and Corporate Support Center are located at 1 Food City Circle, Abingdon, VA 24210.
What is the K-VA-T corporate mailing address?
The corporate mailing address is K-VA-T Food Stores, Inc., P.O. Box 1158, Abingdon, VA 24212.
What is the K-VA-T corporate office phone number?
The verified public K-VA-T and Food City customer-service contact number is 1-276-623-5100.
Is 26393 Hillman Highway the K-VA-T headquarters?
No. The 26393 Hillman Highway address is associated with the Food City Distribution Center. The K-VA-T Corporate Support Center is at 1 Food City Circle.
Is KVAT the same company as Food City?
K-VA-T Food Stores, Inc. is the corporate parent that operates the Food City supermarket chain and related businesses.
What does K-VA-T mean?
K-VA-T reflects the company’s original service area of Kentucky, Virginia, and Tennessee.
How do I file a complaint with K-VA-T or Food City?
Begin with the local Food City store manager when the issue is store-specific. If it remains unresolved, call 1-276-623-5100 or use the official Food City contact form.
Does K-VA-T publish a Human Resources phone number?
A general public Human Resources phone number is not prominently listed on the customer-facing website. Applicants should use Food City Careers, while current and former employees should use the official associate resources.
Where can I find K-VA-T Corporate Support Center photos?
The centered image above is labeled for the K-VA-T corporate headquarters and Corporate Support Center in Abingdon. Visitors seeking current official company media should consult Food City’s official website and news pages.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint contacts, and customer-service resources for more than a decade. We work to distinguish official corporate information from reader-submitted reviews and complaints.
Page Update Note
This page was updated on August 5, 2026, to replace the former Hillman Highway headquarters listing with the current Corporate Support Center address, add the corporate mailing address, confirm the public customer-service number, clarify the difference between the headquarters and distribution center, and add complaint, employee, recall, and online-order resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with K-VA-T Food Stores, Inc., Food City, its stores, pharmacies, distribution facilities, delivery providers, or related companies. This page is provided for informational purposes and as a platform for customer reviews, complaints, ratings, and feedback. Addresses, telephone numbers, services, policies, and contact routes may change.
K-VA-T Corporate Office Complaints, Reviews, and Feedback
Share your experience with K-VA-T Food Stores, the Corporate Support Center, Food City customer service, a local store, pharmacy, ValuCard, Fuel Bucks, pickup, delivery, employment, or another company department. Include the store or department involved and whether the matter was resolved, but do not post private financial, medical, account, or employee information.