Kawasaki USA headquarters is located in Foothill Ranch, California. Kawasaki Motors Corp., U.S.A. supports customers who own Kawasaki motorcycles, ATVs, side-by-side vehicles, JET SKI personal watercraft and other consumer powersports products. Below are the verified Kawasaki corporate office address, phone numbers, Customer Care hours, mailing address, dealer resources, warranty guidance, recall information and complaint-escalation steps.
Kawasaki USA Headquarters Contact Information
- Company: Kawasaki Motors Corp., U.S.A.
- Kawasaki USA Headquarters Address: 26972 Burbank, Foothill Ranch, CA 92610, USA
- Kawasaki Corporate Office Phone Number: 1-949-770-0400
- Kawasaki Customer Care: 1-866-802-9381
- Customer Care Hours: Monday–Friday, 7:00 a.m.–4:00 p.m. Pacific Time
- Consumer Services Mailing Address: Kawasaki Motors Corp., U.S.A., Attn: Consumer Services, P.O. Box 25252, Santa Ana, CA 92799-5252
- Kawasaki Complaints Department: Kawasaki does not publish a separate complaints-department number; use Customer Care or an authorized dealer.
- Kawasaki Owner Support: Kawasaki Support, Chat and Contact Form
- Authorized Dealer Locator: Locate a Kawasaki Dealer
- Official Website: kawasaki.com
Phone-number clarification: 1-949-770-0400 is Kawasaki’s corporate office number for business inquiries. Vehicle, product, warranty, dealer and owner concerns should generally be directed to Customer Care at 1-866-802-9381. Kawasaki does not identify either number as a separate corporate complaints department.
Kawasaki USA headquarters and Customer Care information for Kawasaki Motors Corp., U.S.A.
Where Is the Kawasaki USA Headquarters?
Kawasaki Motors Corp., U.S.A. is headquartered at 26972 Burbank in Foothill Ranch, California. The Foothill Ranch office supports Kawasaki’s U.S. consumer powersports business, corporate administration, dealer network and related operations.
The headquarters is not an ordinary dealership or walk-in repair facility. Motorcycle, ATV, side-by-side and personal-watercraft repairs should be arranged with an authorized Kawasaki dealer.
Kawasaki Consumer Services Mailing Address
Attn: Consumer Services
Kawasaki Motors Corp., U.S.A.
P.O. Box 25252
Santa Ana, CA 92799-5252
Customers writing to Consumer Services should include their full name, mailing address, daytime and evening telephone numbers, dealer information and the applicable Vehicle Identification Number or Hull Identification Number. Retain original documents and send copies when supporting records are necessary.
How to Contact Kawasaki Customer Care
Kawasaki Customer Care can be reached at 1-866-802-9381, Monday through Friday from 7:00 a.m. to 4:00 p.m. Pacific Time. Have the vehicle’s VIN or watercraft HIN available before calling.
Kawasaki’s online support service also provides a knowledge base, online chat and contact form. Appropriate contact routes include:
- Vehicle and product questions: Call 1-866-802-9381.
- Repairs and technical diagnosis: Contact an authorized Kawasaki dealer.
- Warranty questions: Begin with the selling or servicing dealer, followed by Customer Care when necessary.
- Recall questions: Use Kawasaki’s VIN or HIN recall lookup and contact an authorized dealer.
- General online assistance: Use the Kawasaki Owner Support page.
Kawasaki Online Order Support
Online purchases of Kawasaki parts, accessories, apparel and gifts use a separate support department:
- Online Order Support: 1-855-554-3344
- Order Support Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific Time
- Online Order Help Center: Kawasaki Shop Help Center
The online-order number is intended for order status, shipping, returns and related e-commerce concerns. Motorcycle repairs, dealer complaints and vehicle warranty issues should be directed to Customer Care or an authorized dealer.
How to Escalate a Kawasaki Complaint
- Begin with the dealership. Speak with the service manager, sales manager or general manager, depending on the type of problem.
- Request written records. Keep copies of the sales contract, repair orders, inspection results, warranty decisions, estimates and communications.
- Contact Kawasaki Customer Care. Call 1-866-802-9381 or use Kawasaki’s online support system.
- Provide the necessary details. Include the vehicle or watercraft model, year, VIN or HIN, mileage or operating hours, dealership name, service dates and requested resolution.
- Ask for a case number. Record the representative’s name, the date of contact and the expected follow-up date.
- Escalate in writing if necessary. Send copies of relevant records to Kawasaki Consumer Services at P.O. Box 25252, Santa Ana, CA 92799-5252.
Kawasaki does not publish a separate telephone number specifically identified as its complaint department. The corporate office number is intended primarily for business inquiries and may redirect consumer concerns to Customer Care.
Kawasaki Warranty and Repair Assistance
Kawasaki limited-warranty coverage depends on the product, model and original purchase documentation. Owners should review the warranty statement supplied with the vehicle and retain proof of purchase and maintenance records.
An authorized Kawasaki dealer should inspect and diagnose a product before warranty coverage is determined. The dealer can document the condition, verify coverage and communicate with Kawasaki when manufacturer authorization or technical assistance is required.
Kawasaki also offers Kawasaki Protection Plus, an optional extended service contract for eligible products. Questions concerning an existing Kawasaki Protection Plus contract can be directed to 1-800-357-8540, Monday through Friday from 7:00 a.m. to 4:00 p.m. Pacific Time.
Kawasaki Recalls and Safety Information
Safety warning: If Kawasaki or a government safety agency instructs owners to stop using a recalled product, discontinue operation and contact an authorized Kawasaki dealer. Recall parts and repairs are normally handled by the dealer and should not be attempted without the applicable repair instructions.
Kawasaki maintains recall information for motorcycles, ATVs, side-by-side vehicles and JET SKI personal watercraft. Owners can search using the product’s VIN or HIN.
Recall remedies are generally performed without charge by an authorized dealer when the vehicle or watercraft is included in the applicable campaign. Confirm eligibility and parts availability before transporting the product.
Kawasaki Manuals, Parts and Dealer Resources
Kawasaki’s Owner Center provides manuals, maintenance information and model-specific parts diagrams. Owners can search by product category, model year, vehicle model or VIN/HIN.
About Kawasaki Motors Corp., U.S.A.
Kawasaki’s U.S. consumer-products operation dates to 1966. Kawasaki Motors Corp., U.S.A. was formed in 1968 after the combination of Kawasaki’s early American motorcycle distribution operations.
Kawasaki’s current consumer product categories include:
- Sport, supersport, touring, cruiser, dual-sport, motocross and off-road motorcycles
- All-terrain vehicles
- MULE, TERYX and RIDGE side-by-side vehicles
- JET SKI personal watercraft
- NAV personal transportation vehicles
- Parts, accessories, apparel and Kawasaki Protection Plus coverage
- General-purpose engines and related power products
Kawasaki Corporate Structure
Kawasaki Motors Corp., U.S.A. handles Kawasaki’s U.S. consumer powersports distribution and support. Kawasaki’s worldwide motorcycle and engine business operates through Kawasaki Motors, Ltd. within the Kawasaki Heavy Industries group.
Kawasaki Heavy Industries also operates businesses involving aerospace, energy systems, industrial equipment, robotics, rail transportation and other technologies. Those operations may use separate U.S. companies and contact channels. The Foothill Ranch Customer Care number should not be assumed to support Kawasaki rail, robotics, aerospace or industrial-equipment customers.
Kawasaki USA Competitors
Kawasaki competes with motorcycle and powersports manufacturers across street, off-road, utility and recreational product categories. Related corporate-office resources include:
- Honda USA Corporate Office
- KTM USA Corporate Office
- Yamaha USA Corporate Office
- Harley-Davidson Corporate Office
- Polaris Corporate Office
Frequently Asked Questions About Kawasaki USA Headquarters
Where is Kawasaki USA headquarters?
Kawasaki Motors Corp., U.S.A. is headquartered at 26972 Burbank, Foothill Ranch, California 92610.
What is the Kawasaki corporate office phone number?
The Kawasaki corporate office number for business inquiries is 1-949-770-0400.
What is the Kawasaki Customer Care number?
Kawasaki Customer Care can be reached at 1-866-802-9381, Monday through Friday from 7:00 a.m. to 4:00 p.m. Pacific Time.
Does Kawasaki have a complaints-department number?
Kawasaki does not publish a separate complaints-department number. Product owners should begin with their dealership and then contact Customer Care if additional assistance is required.
How do I complain about a Kawasaki dealer?
First speak with the dealership’s service manager or general manager. If the concern remains unresolved, contact Kawasaki Customer Care with the dealership’s name, vehicle information, relevant dates, documentation and the resolution being requested.
How do I check a Kawasaki recall?
Use Kawasaki’s official recall page with the applicable VIN or HIN. An authorized Kawasaki dealer can confirm eligibility and arrange the required recall repair.
Who owns Kawasaki Motors Corp., U.S.A.?
Kawasaki Motors Corp., U.S.A. is part of Kawasaki’s consumer powersports business. The worldwide motorcycle and engine operation is conducted through Kawasaki Motors, Ltd. within the Kawasaki Heavy Industries group.
Kawasaki USA Reviews and Feedback
Reviews on CorporateOfficeHeadquarters.com reflect individual contributors’ experiences and are not independently verified statements of fact. The limited feedback currently available on this page is not sufficient to establish broad customer-review or complaint trends.
Helpful reviews may address motorcycle or powersports product performance, dealership service, warranty handling, parts availability, Customer Care communication or the final resolution of a concern.
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CorporateOfficeHeadquarters.com independently researches corporate addresses, public telephone numbers, customer-support resources, complaint procedures and company information. Whenever possible, details are checked against company websites, official corporate directories, legal notices and government safety resources.
Page updated: August 5, 2026. This update confirmed the Foothill Ranch headquarters address and corporate number, verified Customer Care hours, added the Consumer Services mailing address, separated online-order support, clarified Kawasaki’s corporate structure and added current dealer, warranty, manual, parts and recall resources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Kawasaki Motors Corp., U.S.A., Kawasaki Motors, Ltd., Kawasaki Heavy Industries, Kawasaki Protection Plus, any Kawasaki dealer or any related company.
Company names, trademarks, telephone numbers, addresses, support hours, policies and department responsibilities may change. Verify important information through Kawasaki’s official website before traveling to an office, mailing documents, purchasing coverage or transporting a product for service.
Privacy warning: Do not post your full VIN or HIN, financing information, driver’s-license number, home address, telephone number, payment information or other private records in a public review. Provide sensitive information only through a verified Kawasaki or authorized-dealer support channel.
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