KTM USA Corporate Office Headquarters, Phone Number and Complaints 

KTM USA headquarters is located in Murrieta, California. KTM North America supports customers through its authorized motorcycle dealers, a national customer-service number and an online contact form. Below are the verified KTM corporate office addresses, customer-support resources, warranty guidance, recall information and steps for escalating a complaint.

KTM USA Headquarters Contact Information

KTM USA corporate office headquarters information for KTM North America in Murrieta, California.

Where Is the KTM USA Headquarters?

KTM North America’s headquarters is located at 30125 KTM Way in Murrieta, California. KTM officially identifies this location as its western U.S. office and also lists an eastern office at 1119 Milan Avenue in Amherst, Ohio.

The Murrieta location serves KTM’s North American business and is associated with corporate administration, dealer support, technical operations, training, warehousing, racing and media activities. Customers should not assume that either office accepts unscheduled visits or provides walk-in motorcycle service.

KTM Global Headquarters in Austria

The Austrian telephone number is a global corporate switchboard and should not be used in place of KTM North America Customer Service for routine U.S. motorcycle, dealer, warranty or parts concerns.

How to Contact KTM Customer Service

KTM directs customers to the contact responsible for the particular issue:

• Motorcycle repairs and technical problems: Begin with an authorized KTM dealer.
• Warranty or goodwill requests: Contact an authorized dealer and provide the motorcycle’s VIN, mileage and repair history.
• Vehicle, PowerParts or PowerWear availability: Ask a participating KTM dealer.
• General KTM USA questions: Call 1-855-215-6360 or use the official KTM contact page.
• Employment inquiries: Review openings through the KTM North America careers page. KTM does not publish a general HR telephone number for applicants.

How to Escalate a KTM Complaint

1. Begin with the selling or servicing dealer. Ask the service manager or dealership general manager to review the concern.
2. Request written documentation. Obtain copies of the sales agreement, repair orders, inspection findings, warranty decisions and promised completion dates.
3. Contact KTM North America. Call 1-855-215-6360 or submit an inquiry through KTM’s official contact page.
4. Provide identifying information privately. Include the motorcycle’s year, model, VIN, mileage, dealer name, repair dates and a concise description of the requested resolution.
5. Ask for a reference number. Record the date of every call, the representative’s name and any promised follow-up date.
6. Send written correspondence if necessary. A written escalation may be addressed to KTM North America, Inc., 30125 KTM Way, Murrieta, CA 92563. Retain the originals of all supporting documents.

KTM does not identify its Murrieta address as a guaranteed customer-complaint resolution channel. Dealer and customer-service procedures should normally be completed before sending corporate correspondence.

KTM Warranty and Repair Assistance

KTM states that its manufacturer’s warranty is valid worldwide and that authorized KTM dealers can perform warranty work. The applicable warranty period and coverage depend on the motorcycle, purchase date and delivery documentation.

For motorcycles purchased after March 2020, KTM directs owners to the certificate of delivery for the applicable warranty conditions. Warranty coverage follows the motorcycle and may be transferred to a subsequent owner after the ownership change is registered through an authorized dealer or the procedure described in the service booklet.

Owners should preserve purchase documents, certificates of delivery, maintenance records and repair orders. A dealer may need to inspect and diagnose the motorcycle before requesting warranty consideration from KTM.

Official service resources include:

• KTM Warranty Information
• KTM Manuals and Maintenance Information
• KTM Authorized Dealer Locator

KTM Recalls and Safety Information

• KTM Recall and Service Check
• KTM Safety Recall Information
• NHTSA Vehicle Recall Lookup

An authorized KTM dealer can also review the motorcycle’s service history for open technical updates. Recall availability and repair instructions should be confirmed with the dealer before transporting the motorcycle.

KTM Media and Public Relations Contact

KTM North America’s press materials identify 1-951-600-8007 as its Media and Public Relations telephone number. This number is intended for media inquiries and should not be presented as KTM’s general customer-service or complaints number.

Who Owns KTM?

KTM North America operates as part of the KTM organization headquartered in Austria. KTM AG is owned by Bajaj Mobility AG, formerly known as PIERER Mobility AG. Bajaj Auto’s holding structure controls Bajaj Mobility AG, making KTM AG a step-down subsidiary of Bajaj Auto Limited.

The current ownership arrangement followed KTM’s 2025 financial restructuring and the subsequent acquisition of control through Bajaj Auto’s international holding companies. KTM continues to manufacture, market and support motorcycles through its operating companies and dealer network.

Gottfried Neumeister is the CEO and chairman of KTM AG’s Executive Board. He became CEO in January 2025 after previously serving as co-CEO.

About KTM and Its Motorcycles

KTM traces its motorcycle history to Austria and is known for competition-oriented off-road and street motorcycles. Its U.S. lineup includes motocross, enduro, cross-country, dual-sport, adventure, supermoto, naked-bike, supersport and electric models.

KTM also markets PowerParts, riding equipment and branded PowerWear through its dealer and online product network. Availability, compatibility and pricing can vary by motorcycle model, model year and participating dealer.

KTM USA Competitors

KTM competes across motorcycle, off-road and powersports segments. Related corporate-office resources include:

• Honda USA Corporate Office
• Yamaha USA Corporate Office
• Harley-Davidson Corporate Office
• Polaris Corporate Office
• Kawasaki USA Corporate Office

Frequently Asked Questions About KTM USA Headquarters

Where is the KTM USA headquarters?

KTM USA headquarters is located at 30125 KTM Way, Murrieta, California 92563. KTM North America also maintains an eastern office at 1119 Milan Avenue in Amherst, Ohio.

What is the KTM USA headquarters phone number?

KTM does not currently publish a separate general headquarters switchboard on its U.S. contact page. Its verified Customer Service number is 1-855-215-6360.

Does KTM have a complaints-department phone number?

KTM does not list a separate complaints-department number. Customers can begin with the selling or servicing dealer and then contact KTM Customer Service at 1-855-215-6360 if additional assistance is needed.

Who handles KTM warranty complaints?

An authorized KTM dealer should inspect the motorcycle and review the warranty documents first. The dealer can request manufacturer assistance when appropriate. Customers may then contact KTM North America if the dealer-level process does not resolve the concern.

How can I check whether my KTM motorcycle has a recall?

Use KTM’s official recall and service check or the NHTSA recall lookup with the motorcycle’s VIN. An authorized dealer can confirm whether a recall or technical update remains open.

Who owns KTM?

KTM AG is owned by Bajaj Mobility AG and is controlled through Bajaj Auto’s international holding structure. KTM AG is therefore a step-down subsidiary of Bajaj Auto Limited.

Who is the CEO of KTM?

Gottfried Neumeister is the CEO and chairman of KTM AG’s Executive Board.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches corporate addresses, public telephone numbers, ownership information, official support resources and complaint-escalation options. Whenever possible, information is checked against company websites, corporate leadership pages, investor materials and government safety resources.

Page updated: August 5, 2026. This update confirmed KTM North America’s Murrieta and Amherst addresses, corrected the customer-service number, removed unsupported headquarters and HR telephone labels, updated KTM’s ownership and leadership information, and added current dealer, warranty, manual, recall and careers resources.

Disclaimer

CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with KTM North America, Inc., KTM AG, KTM Sportmotorcycle GmbH, Bajaj Mobility AG, Bajaj Auto Limited, any KTM dealer or any related company.

Company names, trademarks, addresses, telephone numbers, policies and department responsibilities may change. Verify important information through KTM’s official website before traveling to an office, shipping documents, making a payment or transporting a motorcycle for service.

Share Your KTM USA Review, Complaint or Feedback

Have you contacted KTM USA headquarters, KTM Customer Service or an authorized KTM dealer? Share your experience in the comments below. Helpful reviews may include the motorcycle’s model and year, the dealership location, the general type of problem, the departments contacted, the approximate response time and whether the matter was resolved.