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  • Kindred Healthcare Corporate Office Phone Number, Headquarters and Complaints

Kindred Healthcare Corporate Office Phone Number, Headquarters and Complaints 

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The Kindred Healthcare corporate office phone number is 1-502-596-7300. Kindred Hospitals, the current hospital network descended from the former Kindred Healthcare organization, is headquartered with ScionHealth at 680 South Fourth Street in Louisville, Kentucky. Patients and families seeking care, billing assistance, medical records, employment information or help with a particular hospital should use the appropriate department rather than relying solely on the corporate switchboard.

This guide provides the current Kindred Hospitals headquarters address, corporate and patient-contact numbers, complaint-escalation guidance, Human Resources information, medical-records contacts, ownership, leadership, official resources and reader-review status.

Kindred Healthcare Corporate Office and Headquarters Information

The number 1-502-596-7300 is the corporate and non-patient inquiry number. It is not a universal number for hospital billing, medical records, patient complaints, job applications, payroll, benefits or emergency assistance.

Kindred Hospitals and ScionHealth corporate office contact information
Kindred Hospitals operates as part of ScionHealth, headquartered at 680 South Fourth Street in Louisville, Kentucky.

Where Is Kindred Healthcare Headquarters?

The current Kindred Hospitals and ScionHealth headquarters address is:

ScionHealth and Kindred Hospitals
680 South Fourth Street
Louisville, KY 40202
United States

This Louisville address serves as the corporate headquarters for ScionHealth and the Kindred Hospitals network. It should not be treated as a walk-in patient-services office or as the address for every hospital bill, medical-record request, insurance document or employment matter.

Patients and family members should normally contact the specific Kindred Hospital where care was provided. Each hospital has its own local telephone number, administrators, billing contacts, medical-records department and patient-care team.

What Is the Kindred Healthcare Corporate Office Phone Number?

The current Kindred Healthcare corporate office phone number associated with ScionHealth and Kindred Hospitals is 1-502-596-7300.

ScionHealth identifies this as the number for non-patient-care inquiries. It may be appropriate for:

  • Corporate administration
  • Headquarters-related inquiries
  • Business and vendor routing
  • Corporate communications
  • General company information
  • Questions about which department should receive correspondence

It is not the best first number for:

  • Finding a hospital or arranging care
  • A medical emergency
  • A current patient’s treatment
  • A hospital bill
  • Insurance or financial-assistance questions
  • Medical records from an operating hospital
  • Employment applications
  • Payroll or employee benefits
  • A complaint about a particular hospital

Kindred Hospitals Phone Numbers by Department

  • Corporate and Non-Patient Inquiries: 1-502-596-7300
  • Care Information, Hospital Locations and Tours: 1-866-546-3733
  • Careers and Job Search: 1-855-563-4473
  • Employment Verification: 1-800-791-8943
  • Medical Records From a Closed Facility: 1-502-596-6674
  • Ethics and Compliance Hotline: 1-833-3-COURAGE
  • Nondiscrimination and Civil-Rights Grievances: 1-800-545-0749
  • Hospital Billing: Contact the individual Kindred Hospital shown on the bill.
  • Medical Records From an Operating Hospital: Contact that hospital’s medical-records department.

The number previously shown on this page, 1-844-760-5835, is not listed on the current official Kindred Hospitals or ScionHealth contact pages as general customer service and should not be used or described that way.

How to Contact Kindred Hospitals About Care

Patients, family members, physicians and discharge planners can call 1-866-546-3733, also published as 1-866-KINDRED, to ask about care options, hospital locations or scheduling a tour.

Kindred Hospitals states that a registered nurse is available through this care line 24 hours a day to help callers understand locations and possible care options.

This care-information number may be useful for questions such as:

  • Finding a Kindred Hospital near the patient
  • Understanding long-term acute-care services
  • Scheduling a hospital tour
  • Learning whether a location provides a particular level of care
  • Finding contact information for a specific hospital
  • Obtaining general referral information

This telephone service cannot replace an examination, diagnosis, emergency response or advice from the patient’s treating healthcare professionals.

For a medical emergency, call 911 or seek immediate emergency medical assistance.

How to File a Complaint About a Kindred Hospital

Complaints involving patient care, communication, hospital staff, cleanliness, discharge planning, visitation, billing or medical records should normally begin with the individual Kindred Hospital involved.

  1. Speak with the immediate care team. Raise a current patient-care concern with the nurse, charge nurse, physician, therapist or case manager responsible for the patient.
  2. Ask for the department manager. Request the nursing supervisor, department director, case-management supervisor or other manager when the first contact cannot resolve the issue.
  3. Contact hospital administration or the patient representative. Ask the hospital’s main number for the administrator, patient advocate, patient-experience contact, risk manager or person responsible for grievances.
  4. Submit a written complaint. Use the hospital’s published complaint process or the official Kindred Hospitals contact form.
  5. Request a grievance or case number. Save the submission date, names, written responses and any reference number.
  6. Escalate through ScionHealth when appropriate. Use the corporate contact, compliance hotline or nondiscrimination grievance route when the hospital does not address the issue or the complaint involves broader compliance concerns.

Contact the hospital immediately when the concern affects a patient who is currently receiving care. Do not wait for a corporate-office response when the patient may need prompt clinical attention.

What to Include in a Kindred Hospital Complaint

A private complaint submitted directly to the hospital should identify:

  • The Kindred Hospital location
  • The department or unit involved
  • The date and approximate time
  • A factual description of what happened
  • The people or departments already contacted
  • The response received
  • The requested resolution
  • Any grievance or case number

Provide patient information only through an authorized and secure hospital channel. Do not include medical records, diagnoses or identifying patient details in a public review.

Kindred Hospital Billing Questions

Kindred Hospitals directs patient billing questions to the individual hospital where care was provided. Use the telephone number shown on the billing statement or find the hospital through the official location directory.

Before contacting billing, have the following available privately:

  • The patient account or statement number
  • The dates of service
  • The hospital location
  • The insurance explanation of benefits
  • The disputed amount
  • Previous payment or adjustment information
  • The reason the charge appears incorrect

Questions involving coverage, deductibles, coinsurance, prior authorization or network status may also require contact with the patient’s insurance company.

Do not post billing statements, account numbers, insurance cards, Medicare numbers, Social Security numbers or explanations of benefits in the public comment section.

Kindred Hospital Medical Records

For medical records from a hospital that remains open, contact that Kindred Hospital directly. The local Health Information Management or medical-records department can explain its authorization form, identification requirements, permitted recipients, delivery method and applicable fees.

For records from a closed Kindred facility, ScionHealth publishes the following contact:

The closed-facility records contact is not a general customer-service email or a substitute for contacting an operating hospital.

Do not send sensitive records to an email address unless the hospital confirms that the method is appropriate and secure for the request.

Kindred Hospital Human Resources Phone Number

Kindred Hospitals and ScionHealth do not publish one general Human Resources phone number for every applicant, current employee, former employee, payroll issue or benefits question.

Careers and Job Applications

Applicants can call 1-855-563-4473, also published as 1-855-KND-HIRE, or search current openings through the ScionHealth careers website.

Employment Verification

For employment verification, ScionHealth directs requests to Thomas & Company at 1-800-791-8943.

Current Employees

Current employees should use their local Human Resources representative, manager, employee portal, payroll department, benefits administrator or contact information shown on their employment documents.

The corporate switchboard may be able to route a legitimate inquiry, but it should not be described as a dedicated Kindred Hospital HR phone number.

Workplace Ethics or Compliance Concerns

Employees and others can report ethics and compliance concerns through the independent hotline at 1-833-3-COURAGE, the official online compliance-reporting form or co*****@*********th.com.

Do not publish pay statements, Social Security numbers, tax forms, employee identification numbers, personnel records, medical leave documents or allegations naming individual coworkers in a public comment.

Does KindredHealthcare.com Have a Contact Email?

KindredHealthcare.com now directs visitors to the current Kindred Hospitals website. Kindred Hospitals does not publish one general email address for every patient, employee, billing or corporate inquiry.

The official contact form allows users to choose a location and inquiry type, including:

  • Care services
  • Scheduling a tour
  • Location information
  • Employment
  • Billing
  • Medical records
  • Other inquiries

Published department emails include:

These addresses are department-specific and should not be used as general customer-service emails.

Kindred Hospitals Ethics and Compliance Hotline

ScionHealth publishes an independent ethics and compliance reporting route:

This route may be appropriate for concerns involving:

  • Suspected fraud or improper billing conduct
  • Privacy or confidentiality concerns
  • Conflicts of interest
  • Workplace retaliation
  • Compliance with company policies
  • Other ethical or regulatory issues

The compliance hotline is not emergency medical assistance, routine billing support or a replacement for alerting hospital staff about an immediate patient-safety concern.

Accessibility and Nondiscrimination Complaints

ScionHealth states that it provides language services, qualified interpreters and accessible formats for patients, families and people seeking information about its services.

A person who believes ScionHealth failed to provide an appropriate accessibility service or discriminated on a protected basis can use the published grievance contact:

ScionHealth Compliance Department
680 South Fourth Street
Louisville, KY 40202

The U.S. Department of Health and Human Services Office for Civil Rights also accepts civil-rights complaints. Review the current official complaint instructions before submitting protected health information or legal documents.

Kindred Healthcare Ownership and Parent Company

The former Kindred Healthcare organization no longer operates as one unified public company.

The current Kindred Hospitals network operates as part of ScionHealth. ScionHealth’s official materials define the organization as Knight Health Holdings LLC and its subsidiaries. Those subsidiaries own or operate hospitals and related healthcare facilities.

The Kindred Hospitals brand should therefore not be described as:

  • An independent publicly traded company
  • A current Fortune 500 company under the former Kindred Healthcare structure
  • The parent company of every business that once used the Kindred name
  • The current operator of the former Kindred at Home home-health and hospice network

Ownership of individual hospitals can differ in limited cases, including facilities operated through joint ventures or local subsidiaries.

Who Is the CEO of Kindred Healthcare?

Because Kindred Healthcare no longer operates as the former unified company, the current relevant chief executive is the CEO of ScionHealth.

Doug Shirley is Chief Executive Officer of ScionHealth. He was appointed CEO in June 2026 after serving as ScionHealth’s Chief Financial Officer.

Other current ScionHealth leaders include:

  • Rob Jay: Executive Chairman and founding CEO
  • Danny Brywczynski: Chief Operating Officer
  • Scott Graeser: Chief Financial Officer
  • Michelle Rigby: Chief People and Compliance Officer
  • Linn Billingsley: President, Specialty Hospital Division – West
  • James Poullard: President, Support Services

Individual Kindred Hospitals also have local chief executive officers, administrators and clinical leaders. Contact the specific hospital for current local leadership.

About Kindred Hospitals and ScionHealth

Kindred Hospitals is a nationwide network of specialty hospitals focused primarily on long-term acute care for patients with complex medical needs.

Common types of care include:

  • Respiratory care and ventilator liberation
  • Complex wound care
  • Infectious-disease care
  • Medically complex care
  • Intensive care
  • Brain-injury and stroke care
  • Cardiac care
  • Kidney care
  • Rehabilitation provided alongside acute medical treatment

Kindred Hospitals states that it operates more than 50 locations across 16 states. The broader ScionHealth system includes Kindred specialty hospitals and a smaller group of community hospital campuses.

Kindred Hospital Reviews, Complaints and Ratings

There are currently no published reader reviews or aggregate ratings for Kindred Healthcare or Kindred Hospitals on this CorporateOfficeHeadquarters.com page.

Because no reviews are visible, there is not enough COH reader feedback to identify patterns involving patient care, nursing, communication, billing, rehabilitation, medical records, discharge planning, employment, cleanliness or corporate response.

Future submissions should be treated as individual reader reports and not as verified evidence of conditions across the entire Kindred Hospitals network.

Kindred Healthcare Competitors and Related Corporate Offices

Kindred Hospitals operates in a different care category from many general hospitals, skilled-nursing facilities and home-health providers. Related healthcare corporate-office pages include:

Official Kindred Hospitals and ScionHealth Resources

Frequently Asked Questions About Kindred Healthcare Headquarters

Where is Kindred Healthcare headquarters?

The current headquarters for ScionHealth and the Kindred Hospitals network is at 680 South Fourth Street, Louisville, KY 40202.

What is the Kindred Healthcare corporate office phone number?

The corporate and non-patient inquiry number is 1-502-596-7300.

What is the Kindred Hospitals patient-care phone number?

Call 1-866-546-3733, also published as 1-866-KINDRED, for information about care, hospital locations and tours.

Is 1-844-760-5835 the Kindred Healthcare customer-service number?

No. That number is not listed on the current official Kindred Hospitals or ScionHealth contact pages as general customer service. Use the current care, hospital, corporate, compliance or department-specific route.

What is the Kindred Hospital HR phone number?

There is no single published general HR number for every employee issue. Applicants can call 1-855-563-4473. Employment-verification requests go to 1-800-791-8943. Current employees should use their local HR representative or employee resources.

What is the KindredHealthcare.com contact email?

Kindred does not publish one general email for every inquiry. Use the official contact form. Department-specific addresses include Re**************@*****ed.com for closed-facility records and co*****@*********th.com for ethics and compliance.

How do I complain about a Kindred Hospital?

Begin with the patient’s nurse, department manager, hospital administrator or patient representative. Submit a formal grievance through the hospital when the matter remains unresolved.

How do I contact Kindred Hospital billing?

Contact the individual hospital listed on the patient’s billing statement. Kindred directs patient billing questions to the hospital where care was provided.

How do I request Kindred medical records?

Contact the medical-records department at the hospital where care was provided. For records from a closed facility, call 1-502-596-6674.

Who owns Kindred Hospitals?

Kindred Hospitals operates within ScionHealth. Official company materials define ScionHealth as Knight Health Holdings LLC and its subsidiaries.

Who is the CEO of Kindred Healthcare?

The former Kindred Healthcare company no longer operates in its previous form. Doug Shirley is the current Chief Executive Officer of ScionHealth, which operates the Kindred Hospitals network.

Is Kindred at Home still part of Kindred Hospitals?

No. The former Kindred at Home home-health and hospice businesses were separated from the specialty-hospital business. Questions about current home-health services should be directed to the company currently shown on the patient’s records or service documents.

Can I visit the Louisville headquarters for patient support?

The Louisville address is a corporate headquarters, not a walk-in patient-support center. Contact the individual hospital or the official care-information line.

Can CorporateOfficeHeadquarters.com resolve a Kindred complaint?

No. CorporateOfficeHeadquarters.com is an independent information and review website. It cannot access patient records, billing systems, employment files, hospital investigations or internal grievance cases.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes independent corporate-contact and complaint information to help readers distinguish headquarters numbers from patient-care, billing, Human Resources, medical-records, compliance and hospital-specific contacts.

Healthcare companies, hospital ownership, executives, telephone numbers, locations and department contacts can change. Confirm important information through the official Kindred Hospitals or ScionHealth websites before sending private information, medical records, employment documents or payments.

Page Update Note

Last Updated: July 21, 2026

This page was substantially rebuilt to reflect the transition from the former Kindred Healthcare organization to the current Kindred Hospitals and ScionHealth structure. The update verifies the headquarters address, corporate phone, care line, careers number, employment-verification route, medical-records contact, compliance hotline, ownership, leadership, complaint process, privacy guidance, official websites and current COH review status.

Share Your Kindred Hospitals Experience

Have you contacted a Kindred Hospital or ScionHealth about patient care, communication, rehabilitation, billing, medical records, a hospital complaint, employment, compliance or the corporate office? Share which location or department you contacted, how the organization responded and whether the issue was resolved.

Positive experiences involving nurses, physicians, therapists, case managers, respiratory teams, hospital staff or successful complaint resolution are also welcome.

Medical privacy warning: Do not post patient names, photographs, dates of birth, admission or discharge dates, diagnoses, medical conditions, medications, medical-record documents, insurance information, Medicare numbers, billing-account numbers, Social Security numbers, employee records, home addresses, personal telephone numbers or other protected health information.

Comments containing threats, private medical information, unsupported criminal allegations, employee personal information, discriminatory language, repetitive text or unrelated material may be edited or removed.

Disclaimer

CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, endorsed by or operated by Kindred Hospitals, ScionHealth, Knight Health Holdings LLC, any individual hospital, healthcare professional, insurer, government program or related organization.

Corporate addresses, telephone numbers, hospital locations, executives, ownership, employment contacts, billing procedures, medical-record processes and complaint routes may change. This page does not provide medical, legal, employment, insurance, privacy, billing or patient-rights advice. For urgent medical needs, contact a qualified healthcare professional or emergency services.

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