KEDPLASMA is a plasma collection company owned by Kedrion Biopharma. Donors and employees often search for the KEDPLASMA corporate office when they need help with a donation center issue, compensation problem, app or questionnaire error, deferral, bruising or reaction concern, rewards account, careers question, HR issue, or an unresolved complaint.
KEDPLASMA operates donation centers across the United States and collects plasma that is used by Kedrion Biopharma to make plasma-derived therapies for serious and rare diseases.
How to Contact KEDPLASMA Corporate Office
KEDPLASMA’s current legal notice address is listed as KEDPLASMA LLC in Fort Lee, New Jersey. KEDPLASMA is part of Kedrion Biopharma, which also lists its U.S. office in Fort Lee.
KEDPLASMA LLC400 Kelby Street
Fort Lee, NJ 07024
USA
- Kedrion Biopharma U.S. phone: 1-201-242-8900
- Kedrion Biopharma U.S. address: 400 Kelby Street, 11th Floor, Fort Lee, NJ 07024
- KEDPLASMA donor issue form: Report an Issue to KEDPLASMA
- KEDPLASMA official website: KEDPLASMA.us
- Find a KEDPLASMA center: KEDPLASMA Donation Centers
- KEDPLASMA FAQs: Donation and Eligibility FAQs
- KEDPLASMA careers: KEDPLASMA Careers
- Kedrion Biopharma U.S. website: Kedrion.us
- Kedrion global website: Kedrion.com
- KEDPLASMA ethics and compliance: Ethics and Compliance
The old corporate-office listing used 3103 Airport Blvd, Suite 160, Mobile, Alabama and 1-251-479-2224. That appears to be tied to a Mobile-area KEDPLASMA location or older regulatory listing and should not be treated as the current national corporate headquarters contact for KEDPLASMA.
KEDPLASMA does not prominently publish one universal donor-support phone number on its official website. Donors are generally directed to their local donation center or to the official online issue-reporting form.
KEDPLASMA HR and Employment Contacts
KEDPLASMA does not prominently publish a separate public human-resources phone number. Job seekers should use the official KEDPLASMA careers page. Current employees should use their internal HR, manager, or company-provided employee resources.
Do not assume that the corporate switchboard can answer job-application, payroll, benefits, or employment-verification questions.
Important KEDPLASMA Contact Notes
- Donor complaints: Use the official KEDPLASMA Report an Issue form or contact the local center.
- Medical or donation symptoms: Contact the donation center, your doctor, or emergency services depending on the severity of the situation.
- Careers: Use the KEDPLASMA careers page.
- Ethics and compliance: Use the ethics and compliance resources for compliance concerns, not routine donor complaints.
- Corporate notices: KEDPLASMA’s terms direct formal notices to KEDPLASMA LLC at 400 Kelby Street, Fort Lee, NJ 07024.
How to Report a KEDPLASMA Donation Center Issue
KEDPLASMA provides an online issue-reporting form for donors and center-related concerns.
The form may be used for issues involving:
- Experience at a KEDPLASMA center
- KEDLeague rewards
- The KEDPLASMA Donor App
- KEDEXPRESS online questionnaires
- Deferrals
- Payment-card or compensation issues
- Donor ID problems
- Incorrect or outdated donor contact information
- Missed donation records
- Missing vitals
- Other center-related complaints or questions
When submitting a report, include the donation center, date of the event, donor ID if available, contact information, and a clear description of what happened. KEDPLASMA states that anonymous complaints may prevent follow-up.
Submit a KEDPLASMA donor issue report
What to Have Before Contacting KEDPLASMA
Clear details can help KEDPLASMA or the local center investigate a complaint more quickly.
- The KEDPLASMA center location
- The date and approximate time of the visit
- Your donor ID, if available
- The type of issue, such as payment, bruising, app problem, deferral, staff concern, or center experience
- Names or positions of employees involved, if known
- Copies or screenshots of app errors, appointment information, payment-card issues, or reward problems
- Photos of visible bruising or other documentation, if relevant and appropriate
- Dates and times of prior calls, visits, or messages
- The specific resolution being requested
Do not publish donor ID numbers, full dates of birth, medical details, Social Security numbers, payment-card numbers, home addresses, employee personal information, or other private information in a public review.
KEDPLASMA Compensation and Payment Complaints
Donors commonly contact plasma centers about compensation, bonus amounts, card problems, missed payments, or reward-program issues.
Compensation can vary by center, donor status, promotion, donation frequency, and local offer. KEDPLASMA’s FAQ says each center may have a slightly different compensation schedule, so donors should check with their local center for current compensation.
If a payment or compensation issue occurs:
- Keep the donation date, center location, and donor ID.
- Take a screenshot of any app, KEDLeague, card, or reward message.
- Ask the center to confirm whether the donation was completed and eligible for payment.
- Ask whether the issue involves the payment card, donor record, promotion, deferral, incomplete visit, or system delay.
- Request written confirmation or a case number when possible.
- Use the official KEDPLASMA issue form if the center does not resolve the problem.
Do not publish full payment-card numbers, Social Security numbers, or donor account details in a public complaint.
KEDPLASMA Donor App, KEDLeague and KEDEXPRESS Problems
KEDPLASMA promotes a donor app that lets donors prepare for visits, track rewards, and review certain donor information. The company’s report form includes issue categories for the Donor App, KEDLeague, and KEDEXPRESS online questionnaires.
Common app or questionnaire concerns may include:
- Donor ID not found
- One-time passcode not received
- Wrong contact information displayed
- Generic error messages
- KEDExpress questionnaire not working
- Barcode or check-in problem
- Missing rewards or donation history
- Missing vitals or donation data
- Problems changing outdated contact information
If the app displays the wrong contact information, KEDPLASMA’s form indicates that donors may need to go to the center and ask for the information to be changed. Keep screenshots of errors and note the date the problem occurred.
KEDPLASMA Deferrals and Eligibility Issues
Donor eligibility is determined by KEDPLASMA’s screening process, medical staff, donor history, and applicable rules. A donor may be deferred temporarily or permanently depending on the reason.
Deferral-related complaints may involve:
- A form that must be signed by a doctor
- A delay waiting for medical review
- Conflicting information from employees
- Incorrect donor records
- Unable to reach a center by phone
- Confusion about when the donor may return
- A dispute over whether the deferral was entered correctly
If you are deferred, ask the center to explain the reason, whether the deferral is temporary or permanent, what documentation is needed, who reviews the documentation, and when you should check back.
This page cannot provide medical advice or determine whether a donor is eligible. Contact KEDPLASMA directly and consult a qualified health professional when medical questions are involved.
KEDPLASMA Bruising, Reaction and Safety Concerns
KEDPLASMA’s FAQ explains that plasma donation is conducted in a medical environment, but minor side effects such as dizziness or discomfort at the venipuncture site can occur. The FAQ also notes that a missed vein may cause infiltration, bruising, or blood under the skin.
If bruising, swelling, dizziness, pain, numbness, or another reaction occurs after donating:
- Notify center staff before leaving, if symptoms occur during the visit.
- Ask the center for written aftercare instructions.
- Take photos showing the progression of visible bruising, if appropriate.
- Record the date, time, center, and employee or supervisor contacted.
- Contact the center or your doctor if symptoms persist.
- Seek urgent medical attention for severe symptoms, significant pain, shortness of breath, fainting, chest pain, or any emergency concern.
When reporting a safety concern, include the center location, date, donor ID if available, description of the procedure, symptoms, and any follow-up you received from the center.
KEDPLASMA Center Conduct and Staff Complaints
Some donor complaints involve staff behavior, professionalism, privacy, center cleanliness, long waits, loud conversations, failure to answer phones, or inconsistent instructions.
When making a center-conduct complaint:
- Identify the exact center location.
- Describe what happened factually and chronologically.
- Include the date, time, department, and type of interaction.
- State whether you spoke with a supervisor or manager.
- Attach photos or screenshots only when relevant and appropriate.
- Use the official issue form for unresolved concerns.
- Avoid posting employee personal information publicly.
If the concern involves safety, privacy, discrimination, harassment, retaliation, or serious policy violations, consider whether the matter should also be reported through the company’s ethics and compliance resources.
KEDPLASMA Ethics and Compliance Reporting
KEDPLASMA provides ethics and compliance resources for concerns involving misconduct, policy violations, improper business practices, discrimination, harassment, retaliation, privacy issues, or other compliance matters.
KEDPLASMA’s ethics page says donor center issues should be submitted through the donor issue form. The confidential ethics hotline is not intended for routine donor complaints.
- Ethics and compliance page: KEDPLASMA Ethics and Compliance
- Speak Up hotline: 1-888-245-9616
- Speak Up web report: Kedrion Speak Up
- Donor issue form: Report a KEDPLASMA Donor Issue
KEDPLASMA Careers and HR Questions
KEDPLASMA hires for donation-center, medical screening, donor floor, processing, nursing, quality assurance, operations management, and corporate roles.
Job seekers should use the official careers page rather than calling a local donation center for corporate HR questions.
- KEDPLASMA careers: KEDPLASMA Careers
- Kedrion careers: Kedrion Job Opportunities
Applicants should keep copies of job postings, application confirmations, interview emails, and recruiter messages. Current employees should use internal HR channels for payroll, benefits, workplace, schedule, or employment-verification issues.
How to Escalate a KEDPLASMA Complaint
- Start with the center. Ask for the supervisor or manager at the location where the issue occurred.
- Document the facts. Keep dates, times, center location, donor ID, app screenshots, payment information, and prior contacts.
- Use the official issue form. Submit unresolved donor issues through KEDPLASMA’s online reporting form.
- Request follow-up. Ask when the center or Customer Success Team is expected to respond.
- Use the correct channel. Donor issues, app problems, compensation questions, and deferrals should use the donor issue process. Compliance concerns should use ethics and compliance resources.
- Contact corporate if necessary. For formal written correspondence, use KEDPLASMA LLC’s Fort Lee address.
- Seek medical help when needed. Do not wait for corporate follow-up if symptoms are serious or urgent.
What to Include in a Written KEDPLASMA Complaint
- The center location
- The date and approximate time
- The donor ID, if available and submitted privately
- The issue category, such as payment, deferral, app, bruising, safety, staff conduct, or rewards
- A clear timeline of what happened
- Names or positions of people contacted, when known
- Copies of relevant screenshots, receipts, card records, app messages, or photos
- The specific outcome requested
- A request for written follow-up
Do not publish private health information, full donor ID numbers, payment-card details, Social Security numbers, dates of birth, employee personal information, or home addresses in a public review.
KEDPLASMA Reviews and Complaints
Recent reviews submitted to CorporateOfficeHeadquarters.com describe several donor concerns involving KEDPLASMA centers and support follow-up.
Current review themes include:
- Bruising and second-stick compensation: One reviewer described severe bruising after a donation attempt and frustration over a small promised second-stick compensation amount that allegedly had not been received.
- Difficulty reaching a center: A donor reported being told to have a form signed by a doctor and then being unable to reach the center after repeated calls.
- Deferral and medical-review confusion: A reviewer said they were told a mistake had been made after a prior collection and that the doctor only visited the center once per week.
- Location-specific conduct concerns: A Tucker, Georgia reviewer described loud personal conversations, alleged protocol problems, machine delays, and concerns about floor professionalism.
- Needle or procedure complaints: A reviewer from Augusta, Georgia complained about a painful donation experience and bruising.
- Phone questionnaire and app issues: A longtime donor complained that after KEDPLASMA took over, the phone questionnaire and barcode process did not work correctly.
These reviews represent individual donor experiences and have not necessarily been independently verified by CorporateOfficeHeadquarters.com. Donation experiences can vary by center, staffing, medical screening, donor history, compensation program, app status, and whether the issue was reported through KEDPLASMA’s official channels.
Customers and donors submitting new reviews should identify the center location, approximate date, issue type, whether they contacted a manager or submitted the official issue form, and whether the problem was resolved.
About KEDPLASMA and Kedrion Biopharma
KEDPLASMA USA was established in 2004 and specializes in collecting plasma that is processed into plasma-derived therapies. KEDPLASMA is a Kedrion Biopharma company.
KEDPLASMA’s website states that it has more than 70 donation centers across the United States. Kedrion Biopharma describes its plasma-derived therapies as products used to treat serious and rare diseases, disorders, and conditions, including hemophilia and immune deficiencies.
KEDPLASMA center services may include:
- New donor screening
- Returning donor appointments
- Plasma donation
- Specialty donation programs
- Anti-D program screening
- KEDLeague rewards
- KEDExpress questionnaires
- Donor app tools
- Compensation through center-specific programs
Requirements, compensation amounts, hours, and programs may vary by center.
KEDPLASMA Competitors
KEDPLASMA competes with other plasma donation and plasma-derived therapy organizations, including:
- CSL Plasma corporate office
- BioLife Plasma Services
- Octapharma Plasma
- Grifols Plasma and Biomat USA
- ImmunoTek Bio Centers
- Freedom Plasma
- ADMA BioCenters
Donors may compare plasma centers based on compensation, wait times, appointment availability, staff professionalism, cleanliness, eligibility requirements, donor app tools, rewards programs, center location, and how complaints are handled.
Related KEDPLASMA and Consumer Help Resources
- Official KEDPLASMA donor issue form
- Find a KEDPLASMA donation center
- KEDPLASMA donation FAQs
- KEDPLASMA careers
- KEDPLASMA ethics and compliance
- Kedrion Biopharma U.S.
- CSL Plasma corporate office and complaints
- Research unfamiliar card charges on ChargeOnMyCard.com
- Check suspicious texts, calls, and reward messages on ThinkItsAScam.com
- Read or leave broader company reviews on ZeroStars.org
- Find additional support resources on CSNDB.com
Frequently Asked Questions About KEDPLASMA
Where is the KEDPLASMA corporate office?
KEDPLASMA LLC’s current legal notice address is 400 Kelby Street, Fort Lee, New Jersey 07024. Kedrion Biopharma’s U.S. office is also listed at 400 Kelby Street, 11th Floor, Fort Lee, NJ 07024.
What is the KEDPLASMA corporate phone number?
Kedrion Biopharma’s U.S. phone number is 1-201-242-8900. KEDPLASMA does not prominently publish one universal donor-support phone number on its official website.
Is 1-251-479-2224 the KEDPLASMA corporate number?
No. The old page listed 1-251-479-2224 with a Mobile, Alabama address. That information should not be treated as the current national KEDPLASMA corporate headquarters contact.
Does KEDPLASMA have a public HR phone number?
KEDPLASMA does not prominently publish a separate public human-resources phone number. Job seekers should use the official careers page. Current employees should use internal HR channels.
How do I report a problem with a KEDPLASMA donation center?
Use the official KEDPLASMA Report an Issue form or contact the local center where the event occurred. Include the center, date, donor ID if available, issue type, and requested resolution.
How do I report a KEDPLASMA payment or compensation problem?
Keep the donation date, center location, donor ID, app screenshots, card information, and promotion details. Contact the center first and use the official issue form if the problem remains unresolved.
How do I contact KEDPLASMA about the donor app or questionnaire?
KEDPLASMA’s issue form includes categories for the Donor App, KEDLeague, and KEDEXPRESS. Submit screenshots and the date the error occurred.
What should I do if I have bruising or symptoms after donating plasma?
Contact the donation center or your doctor if symptoms persist. Seek emergency care for serious symptoms or urgent concerns.
Is KEDPLASMA owned by Kedrion?
Yes. KEDPLASMA is a Kedrion Biopharma company.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, company information, complaint resources, and customer reviews since 2004.
Contact information is reviewed against official company websites, legal notices, regulatory listings, and other reliable sources when available.
The review section below allows donors, employees, and visitors to describe their own experiences with KEDPLASMA centers, compensation, app issues, deferrals, safety concerns, HR issues, and complaint escalation.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with KEDPLASMA, KEDPLASMA LLC, Kedrion Biopharma, Kedrion S.p.A., any KEDPLASMA donation center, or any payment-card, rewards, medical, or employment provider connected with KEDPLASMA.
This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.
CorporateOfficeHeadquarters.com cannot access donor records, change compensation, fix app accounts, review deferrals, provide medical advice, investigate center safety issues, process HR matters, or resolve complaints.
Contact KEDPLASMA directly through its official issue form, local donation center, careers page, or corporate resources for assistance.
Share Your KEDPLASMA Experience
Have you contacted KEDPLASMA about a donation center, compensation issue, donor app problem, KEDLeague reward, KEDEXPRESS questionnaire, deferral, bruising, staff concern, HR matter, or unresolved complaint?
Share your experience below. Include the center location, approximate date, type of issue, who you contacted, whether you used the official issue form, and whether the concern was resolved.
Do not include donor ID numbers, dates of birth, Social Security numbers, medical records, payment-card information, home addresses, employee personal information, or other private details.
