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  • Kwik Kar Corporate Office Headquarters, Phone Number & Complaints

Kwik Kar Corporate Office Headquarters, Phone Number & Complaints 

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Kwik Kar corporate office information is frequently requested by customers seeking the company’s headquarters address, customer service phone number, complaint process, or help with an unresolved local service concern.

Kwik Kar Corporate Office Contact Information

  • Company: Kwik Kar Oil Change & Auto Care
  • Parent company: FullSpeed Automotive
  • Kwik Kar headquarters mailing address: 1200 14th Street, Plano, TX 75074, USA
  • Kwik Kar customer service phone number: 1-800-822-7706
  • Separate public corporate switchboard: Not currently identified by Kwik Kar
  • Official customer contact form: Contact Kwik Kar
  • Find a local shop: Kwik Kar location finder
  • Official website: KwikKar.com
  • FullSpeed Automotive CEO: Brian Maciak
  • Franchise information: Kwik Kar franchising
Kwik Kar corporate office headquarters in Plano, Texas
Kwik Kar headquarters mailing address and customer service information in Plano, Texas.

Corporate office versus local shop: Kwik Kar states that its shops are locally owned and operated. Questions about a price, estimate, invoice, technician, completed service, refund, or vehicle concern should normally begin with the shop that performed the work. The Plano home office and official contact form can be used when a local concern remains unresolved.

Where Is the Kwik Kar Corporate Office?

Kwik Kar publishes the following headquarters mailing address:

Kwik Kar Headquarters
1200 14th Street
Plano, TX 75074
United States

This replaces the older Farmers Branch address that appeared on this page. The Plano address is a headquarters and mailing address, not an automotive service location. Customers should not take or tow a vehicle to the corporate office for an inspection or repair.

FullSpeed Automotive, Kwik Kar’s parent company, maintains its corporate headquarters in Greenwood Village, Colorado. That parent-company address should not be confused with the Plano mailing address specifically published by Kwik Kar.

What Is the Kwik Kar Corporate Office Phone Number?

The official public Kwik Kar customer service phone number is 1-800-822-7706.

Kwik Kar does not currently distinguish this number as a separate executive switchboard, legal department, Human Resources line, or dedicated corporate complaints department. It should be described accurately as the company’s published Customer Service number.

The previously listed numbers, 1-800-554-8658 and 1-972-458-9761, are not shown on Kwik Kar’s current official contact page and should not remain identified as the verified corporate or customer-service numbers.

How to File Kwik Kar Corporate Office Complaints

Kwik Kar advises customers to begin with their neighborhood shop. This is especially important because locations are locally operated and the shop will hold the estimate, authorization, invoice, technician notes, payment record, and vehicle-service history.

  1. Contact the servicing shop. Ask for its manager or owner and explain the concern, relevant dates, supporting records, and requested resolution.
  2. Ask for a written response. Keep a record of the person contacted, the date, and any inspection, refund, repair, or follow-up that was promised.
  3. Submit the official contact form. Use the Kwik Kar contact page. Select the correct store and include the service date.
  4. Call Customer Service. Contact Kwik Kar at 1-800-822-7706 when the local matter remains unresolved.
  5. Send a documented written complaint if needed. Correspondence may be mailed to Kwik Kar Headquarters, 1200 14th Street, Plano, TX 75074.

Send copies rather than original invoices, titles, diagnostic records, photographs, or other documents that may be difficult to replace. Do not mail vehicle parts or fluids unless the company provides specific written instructions.

What to Include in a Kwik Kar Complaint

  • The exact shop address, city, and state
  • The date and approximate time of service
  • The vehicle year, make, model, engine, and mileage
  • The invoice, receipt, repair-order, or estimate number
  • The services requested and the work that was authorized
  • The names or roles of the manager and other representatives contacted
  • Photographs of a leak, warning light, fluid level, damaged component, or disputed part when relevant and safe to obtain
  • A written diagnostic report or second opinion when available
  • Towing, rental, diagnostic, or repair receipts
  • A concise timeline of events
  • The specific resolution requested, such as an inspection, explanation, correction, refund, or reimbursement review

Sensitive information should be submitted only through an appropriate private channel. Hide full payment-card numbers, bank details, driver’s-license numbers, insurance information, passwords, and unrelated personal records.

Vehicle-safety caution: An oil-pressure warning, major fluid leak, smoke, fumes, severe engine noise, braking problem, or other potentially unsafe condition should be evaluated promptly. Stop driving when it is safe if continued operation could create a hazard or cause additional damage, and obtain suitable roadside, towing, or professional automotive assistance. Do not assume the cause solely from when a symptom first appeared.

Kwik Kar Oil Change and Repair Complaints

Oil-change complaints may concern the oil type or quantity, filter, drain plug, oil cap, fluid top-off, warning light, leak, service reminder, price, coupon, or an additional maintenance recommendation.

Review the invoice and compare it with the work that was requested and authorized. If a problem is noticed immediately, ask the shop to inspect and document it before leaving. When a concern appears later, record the mileage and condition, contact the servicing shop promptly, and preserve relevant parts or evidence when practical and safe.

Kwik Kar locations may also provide brakes, batteries, fluid exchanges, filters, engine services, tires, inspections, and other vehicle maintenance. Available services, prices, promotions, ownership, and operating procedures can vary by location.

Pricing, Additional Services, and Authorization Concerns

Before approving additional work, ask the shop to explain the recommended service, expected total price, parts or fluids involved, and whether the work is immediately necessary or preventive. Request written authorization and retain the estimate and final invoice.

If the final total differs from the estimate, ask the manager to identify every charge and explain what authorization the shop recorded. Laws governing estimates and repair authorization vary, so customers with a significant unresolved dispute may need to consult the appropriate consumer-protection resource in their jurisdiction.

Refund or Reimbursement Requests

Refund requests should begin with the shop that accepted the payment. Explain whether the request concerns an incorrect charge, unauthorized or incomplete service, coupon disagreement, defective part, workmanship concern, or promised correction that was not completed.

Reimbursement for towing, diagnostics, repairs, rental transportation, or other expenses is not automatic. Request approval when possible, keep every receipt, and ask the company to provide its decision in writing.

Who Owns Kwik Kar?

Kwik Kar is part of FullSpeed Automotive, which acquired the Kwik Kar brand and intellectual property in 2022. FullSpeed also operates and franchises automotive-service brands including Grease Monkey and SpeeDee Oil Change & Auto Service.

Brian Maciak is the chief executive officer of FullSpeed Automotive. Kwik Kar does not prominently identify a separate brand CEO on its current consumer website.

Kwik Kar traces its oil-change business to 1984. The brand offers full-service oil changes, scheduled maintenance, state inspections where available, and other automotive repair services through its network of locally operated shops.

Common Reasons People Contact Kwik Kar Corporate Office

  • Finding the current Kwik Kar corporate office address
  • Confirming the Kwik Kar corporate office phone number
  • Escalating an unresolved shop complaint
  • Questions about an oil change, filter, drain plug, leak, or warning light
  • Disputed additional services or authorization
  • Repair quality, vehicle damage, or diagnostic concerns
  • Pricing, coupons, estimates, invoices, refunds, or reimbursements
  • Employee interaction or failure to receive follow-up
  • Fleet-service questions
  • Corporate careers or employment information
  • Franchise opportunities
  • Media, vendor, or other corporate matters

Kwik Kar Reviews and Complaints

Reviews can vary substantially by shop, local owner, manager, technician, vehicle, and service performed. The comments currently visible on this page discuss alleged authorization misunderstandings, additional-service recommendations, unresolved repairs, delayed communication, and concerns about technician knowledge.

These comments are individual, unverified customer accounts. They should not be treated as proven findings or as representative of every Kwik Kar location. The visible comments do not provide enough reliable rating information to calculate or describe an overall customer rating.

Public-review privacy warning: Do not post a VIN, license-plate number, complete receipt, payment information, home address, personal phone number, email address, insurance record, driver’s-license information, private employee information, or an unredacted document. Describe disputed conduct as an allegation or personal experience and avoid insults, threats, or speculation about a person’s motives.

Kwik Kar Competitors and Related Corporate Office Pages

Customers comparing quick-lube and automotive-maintenance companies may also find these verified COH pages useful:

Official Kwik Kar Resources

Frequently Asked Questions About Kwik Kar Corporate Office

Where is Kwik Kar corporate office located?

Kwik Kar publishes its headquarters mailing address as 1200 14th Street, Plano, Texas 75074.

What is the Kwik Kar corporate office phone number?

The official public Kwik Kar Customer Service number is 1-800-822-7706. The company does not currently publish a separate brand-specific executive switchboard.

How do I complain about a Kwik Kar location?

Start with the manager or owner of the shop that performed the work. If the concern remains unresolved, submit the official Kwik Kar contact form or call 1-800-822-7706. Include the shop, service date, vehicle, invoice, previous contacts, supporting records, and requested resolution.

Is every Kwik Kar location owned by the same company?

Kwik Kar states that its shops are locally owned and operated. The responsible local operating company may therefore differ by location.

Who owns Kwik Kar?

Kwik Kar is part of FullSpeed Automotive, which acquired the brand and its intellectual property in 2022.

Who is the CEO of Kwik Kar?

Kwik Kar does not prominently publish a separate brand CEO on its consumer website. Brian Maciak is the CEO of parent company FullSpeed Automotive.

Can I take my vehicle to the Kwik Kar corporate office?

No. The Plano headquarters address is not a repair shop or vehicle-inspection facility. Contact the servicing location or use the official location finder.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate-office addresses, verified phone guidance, ownership updates, complaint routes, official resources, and a place for customers to share experiences. Company information should still be confirmed directly before mailing documents, visiting an office, or sharing sensitive information.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Kwik Kar, FullSpeed Automotive, any Kwik Kar shop, franchise owner, employee, automotive manufacturer, parts supplier, insurer, towing provider, or customer-service representative.

This page is provided for informational and review purposes only. It is not automotive, mechanical, safety, warranty, insurance, financial, employment, consumer-protection, or legal advice. Addresses, phone numbers, leadership, ownership, services, prices, coupons, warranties, shop operators, and complaint procedures may change. Verify current information with Kwik Kar and the location involved.

Share Your Kwik Kar Experience

Have you contacted a Kwik Kar shop manager, owner, customer service, the corporate office, or FullSpeed Automotive? Share your experience below, including the shop city and state, approximate service date, type of service, contact route used, response received, and whether the matter was resolved.

Please keep the review factual and do not publish private or sensitive information.

Kwik Kar Round Rock TX Disappointing Experience

May 27, 2025

Kwik Kar – Miscommunication or Misleading? On 5/23/2025, I visited Kwik Kar in Round Rock, TX, for a simple $11.50 emissions inspection on my recently purchased 2009 Camry. During the service, the technician suggested a few maintenance items. When I asked about topping off the coolant, he said “one-thirty-nine,” which I understood as $1.39 — not $139 for a full coolant flush. Without my verbal or written approval, the shop performed the flush and presented me with a $163.04 bill. I felt pressured to pay because they had my car in their possession. I clarified that I only agreed to a top-off and expressed my concerns at the time, but the charge was still processed. As a former ASE-certified mechanic and fleet manager, I’m well aware of upselling tactics — but in this case, there was no consent. I’ve disputed the charge and intend to file complaints with the Texas Attorney General’s Office and the BBB if necessary. I’m simply asking for a fair resolution.

S G

Response from Corporate Office Headquarters

Suggested Solution: Contact Kwik Kar Corporate or the Location Manager in Writing: Outline the misunderstanding and request a refund for the unauthorized coolant flush. Dispute the Charge with Your Credit Card Provider: Since you did not authorize the service, continue the dispute process. File a Complaint with the Texas Attorney General: You can submit your complaint here: https://www.texasattorneygeneral.gov/consumer-protection. File a BBB Complaint:

https://www.bbb.org/file-a-complaint

Kwik Kar Unresolved Repair Issues

December 27, 2024

Kwik Kar, I took two vehicles to Kwik Kar Prosper on First Street, spending over $2,600, but the issues persist and have worsened. The district manager, Eldrick Flowers, refuses to resolve the problems or issue a refund. Kwik Kar claims they can’t locate receipts but admit repairs were done without specifying what. One vehicle was towed to another dealership, but Kwik Kar failed to follow through on repairs. The second vehicle is now at another shop with the same issues. I’ve been told the repairs are now my responsibility, and Kwik Kar has refused further assistance or a refund. Consumer beware!

B

Kwik Kar Customer Service Issue

November 11, 2024

Kwik Kar, I am a 76-year-old woman who took my car to the Kwik Kar near Marsh and Beltline for an oil change. I was told I had three fluids needing to be corrected, costing $129 each. They also said my brakes were going to need to be replaced soon. I was hesitant, but went ahead with the suggestions.I will never again go to any Kwik Kar. I will do my best to see that I tell as many people as I can that they should also not go there. Read the comments from Next Door below. 1. Beware of the Kwik Kar on Midway and Trinity Mills! Took my 2023 car that just rolled over 10,000 miles in for an oil change. The guy calls me out in the garage to tell me my filter is dirty and my coolant is low. I asked to see the filter and to me, it was snow white! He said as far as the coolant was concerned, they had to flush it out to put more in and it would be $129.99. Told him nope. Then he said how about $99.00. At this point, I started to get serious shady vibes and said I was leaving and going somewhere else for my oil change. He said they had already started it. I said fine, just do it and nothing else. I left and went directly to another place and had my coolant and filter checked and they said my filter was so clean, there wasn’t even any dust and my coolant was perfectly fine! I guess being a woman alone, they saw me coming from a mile away! 2. Beware of the Kwik Kar on Midway and Trinity Mills! Took my 2023 car that just rolled over 10,000 miles in for an oil change. The guy calls me out in the garage to tell me my filter is dirty and my coolant is low. I asked to see the filter and to me, it was snow white! He said as far as the coolant was concerned, they had to flush it out to put more in and it would be $129.99. Told him nope. Then he said how about $99.00. At this point, I started to get serious shady vides and said I was leaving and going somewhere else for my oil change. He said they had already started it. I said fine, just do it and nothing else. I left and went directly to another place and had my coolant and filter checked and they said my filter was so clean, there wasn’t even any dust and my coolant was perfectly fine! I guess being a woman alone, they saw me coming from a mile away! The former owners Mark and Diane would Never engage in this type of stuff. 2. I had a similar experience at another establishment. He came into the waiting room to tell me I needed to replace my air filter and showed me a filthy one. What he didn’t know was that I had replaced the air and cabin filters the day before. Busted! 3. I just went in for a simple oil change. I did not ask them to check my car out. I had brought all my previous cars there when a couple named Mark and Diane owned it and never had problems. My next oil change, I will take my car to the dealership!

C F

Kwik Kar Richardson TX

October 4, 2024

Kwik Kar, I am a 76 year old man. On sept 28th 2024 I texted this store and they called me back about 2 hours later. I exlpained I needed a pc installed and programed into my 2013 Ford F150. After informing me they can do the job, I requested the location and took truck to them the same day. Upon arrival I showed them I had a new pc.with me and gave it to them.They took my phone # and said they will notify me in a day or so. Well they never did, in fact I called them back that following tuesday.They said at end of the day we’ll notifyed. Nothing. I called back and asked for a manager to ask about how soon it will take to do a 3minute job. It’s been 6 days now. He replyed: no one to program pc and waiting on programer Business is one thing but neglect is wnat is in play here. Believe I kwow the difference. Business would not excepted the job and held my truck a week with no notifications of any kind but neglect and would. Today I will go and get my truck from that store because of the three things that are used against a man there. My first step is to inform you of this action at that store. I feel he never intended to render any service to me once he saw me.This is my review and what I have gone through again by soch as this man at thar store. Kwik Kar auto care–1851 North Jupiter—Richsrdson Texas 75081 —-Phone# 469-457-3640 Thanks For Reading! Date of this event sept.28th—–to october 4th 2024 when I will go and get my truck.

G W S

Kwik Kar Lacking Knowledge

May 6, 2024

The techs lack complete knowledge of vehicles.

R D