Where is CenturyLink Corporate Office Headquarters HQ 

I’ve been a long-time customer for over 5 years and until recently was satisfied with my service, I’m disabled and on a fixed income and made that fact perfectly aware to the Boise branch of CenturyLink so they put me on a price-for-life plan. I ran that plan for a long time. One day I wanted to check if I could get faster speeds, so I contracted a CenturyLink agent and discussed a newer plan, making sure they understood that I’m on a fixed income, the agent assured me that my bill would remain the same price as before. 65 00 was the price the agent gave me for 140mps speeds. That price was what I could afford, a few months later the Boise CenturyLink office jacked my price up to 75.90! Wtf I was told my price would remain what I was quoted… now I will probably have to find a cheaper internet service in Boise… it is horrible that you promised something to a long-time customer then go back on that promise. I’m basically paying for fiber speeds and only getting 140mps also the CenturyLink web site quotes a price of 50.00 for up to 140mps. What’s this about? And why do I feel like I’m getting ripped off? …. berry. Disgruntled long-term customer…. also the modem I had blew up yesterday so I contacted an agent again the agent said they would get a new one sent out overnight. I have got no confirmation email or anything listed on my account about the replacement modem… is what the support agent says just to get you to fill out one of the chat performance reports after the agent tells you what you want to hear? Not a good way to do business.. very unhappy at this point…

I have been a customer of Century Link and its predecessor for 24 years in Arizona. Last week for unknown reasons my phone system shut down. I called for service and was told they would respond two days later. That day they said Tech assigned was not coming and work was being reassigned. The Tech never showed up and when I called I was told he would respond on Friday. This morning I received a call that the Tech was not coming and they were rescheduling for Monday. I am holding my breath. Century Link does not seem to care about its customers unless you do not pay their bill.

I live in Colorado Springs, CO. Centurylink is contracting with Metronet to install cabling all over Colorado Springs. They are currently installing cabling on my street. They are installing (burying) the cabling between the street and the sidewalk. In Colorado Springs, the city own that piece of land but the homeowners are responsible for the upkeep. Many homeowners put landscaping rock along this strip for less maintenance and less watering. The homes up the street where Metronet has completed their work these areas with rocks are a mess. There is landscaping paper and soil underneath the rocks are all just mixed together creating two problems. The look of the area and the problem of weeds growing in these rocks which the paper is three to inhibit. Today, they may start at my address. Can we stop them from destroying my rocks and paper and put things back how they found? If not there will be complaints and more from me.