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DIRECTV Corporate Office Headquarters, Address & Phone Number 

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Use this page to find DIRECTV corporate office and headquarters information, including the El Segundo corporate mailing address, verified customer support route, current ownership update, complaint guidance, and related resources. DIRECTV is no longer owned by AT&T and should be treated as a separate company for corporate office, headquarters, and escalation purposes.

DIRECTV Corporate Office and Headquarters Contact Information

Important: The DIRECTV customer service phone number is not the same as a verified corporate headquarters complaint line. The old AT&T corporate phone number should not be used as the DIRECTV corporate office phone number. For billing, cancellation, equipment, streaming, satellite service, technical support, or account access problems, start with DIRECTV’s official customer service and support routes.

DIRECTV corporate office headquarters in El Segundo California
DIRECTV corporate office headquarters address, ownership update, support routes, complaints, and review information

DIRECTV Headquarters and Ownership Update

DIRECTV is based in El Segundo, California. The company’s official privacy contact materials list 2260 East Imperial Highway, El Segundo, CA 90245 for written privacy correspondence. Older references that direct DIRECTV customers to AT&T headquarters or AT&T corporate phone numbers should be removed or relabeled because DIRECTV is no longer owned by AT&T.

In 2025, AT&T completed the sale of its remaining ownership stake in DIRECTV to TPG. DIRECTV is now a wholly owned portfolio company of TPG Capital, so corporate office, ownership, complaint, and escalation references should point to DIRECTV and its current official support resources rather than AT&T.

DIRECTV Service Brand Note

DIRECTV offers satellite TV service, streaming-based live TV service, sports programming, premium channels, business TV options, and related entertainment services. When contacting DIRECTV, identify whether your issue involves satellite service, streaming service, a business account, a legacy account, equipment, billing, cancellation, or app access. The correct route may vary depending on your account type.

Choose the Correct DIRECTV Support Route

For most customer issues, start with DIRECTV customer service at 1-800-531-5000 or the official DIRECTV support center. Use the support center for billing and account management, channels and packages, equipment, order questions, app issues, password problems, cancellation steps, receiver troubleshooting, remote-control setup, and equipment-return instructions.

For privacy questions, use DIRECTV’s privacy contact page. For legal policy information, use the official legal policy center. For business TV accounts, use DIRECTV business support resources rather than residential support whenever possible.

What to Have Before Contacting DIRECTV Corporate Office or Support

Before contacting DIRECTV corporate office, customer service, technical support, or a complaint route, gather:

  • Your DIRECTV account number and service address
  • The name, phone number, and email address on the account
  • Recent bills, payment confirmations, disputed charges, or promotional offers
  • Cancellation confirmation, equipment-return receipt, or tracking number if relevant
  • Receiver, remote, device, app, or error-code details for technical issues
  • A short timeline with call dates, chat transcripts, case numbers, and the resolution you are requesting

How to Escalate a DIRECTV Complaint

Start by contacting DIRECTV customer service or using the DIRECTV support center. Ask for the issue to be documented and request a case number. If a representative promises a credit, cancellation, equipment-return update, or billing correction, ask for written confirmation by email, chat transcript, or account message.

If the issue remains unresolved, write a short complaint summary that includes your account details, dates, case numbers, bills, screenshots, receipts, and the specific resolution requested. For privacy or legal matters, use DIRECTV’s official privacy or legal correspondence routes rather than sending sensitive information to unofficial numbers or third-party websites.

For unresolved TV service, billing, accessibility, or related communications complaints, customers may also consider filing an informal complaint with the Federal Communications Commission after attempting to resolve the matter directly with DIRECTV.

Common Reasons Customers Contact DIRECTV Corporate Office

Customers search for DIRECTV corporate office, DIRECTV headquarters, DIRECTV address, DIRECTV HQ, DIRECTV corporate address, DIRECTV headquarters address, and DIRECTV complaint contacts for issues such as:

  • Billing disputes or unexpected charges
  • Cancellation problems or continued billing after cancellation
  • Equipment return disputes or unreturned equipment fees
  • Satellite receiver, signal, remote-control, DVR, or app problems
  • Difficulty reaching a supervisor or receiving promised callbacks
  • Promotional pricing, package, contract, or premium channel disputes
  • Sports package, blackout, or local-channel questions
  • Privacy, accessibility, legal, or formal complaint correspondence

DIRECTV Complaint Guidance

For billing disputes, compare the disputed bill with your previous bill, promotional offer, payment history, and account notes. Ask DIRECTV to explain each charge and document any promised credit.

For cancellation or continued billing problems, save the cancellation date, confirmation number, final bill estimate, and equipment-return instructions. If billing continues after cancellation, provide the confirmation and payment records.

For equipment-return disputes, keep tracking receipts, shipment dates, delivery confirmations, serial numbers if available, and photos of returned receivers or remotes.

For technical support complaints, write down error codes, device names, app versions, receiver models, and troubleshooting steps already completed. This helps reduce repeated troubleshooting and gives escalation teams a clearer record.

Scam and Fake DIRECTV Support Number Warning

Be careful when searching online for a DIRECTV corporate phone number, DIRECTV billing number, DIRECTV technical support number, or DIRECTV complaint line. TV providers are often used in phishing calls, fake support ads, account-credit scams, password-reset scams, and equipment-return scams.

Use DIRECTV.com, the DIRECTV app, official bills, official emails, and DIRECTV’s published support pages before sharing account or payment information. Do not provide passwords, one-time codes, account PINs, gift card numbers, crypto payments, full card numbers, bank login details, or remote computer access to anyone who contacts you unexpectedly.

DIRECTV Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual experiences involving billing confusion, repeated support calls, remote-control troubleshooting, difficulty reaching technical support, service interruptions, episode charges, rude customer service, and trouble getting supervisors or promised callbacks.

These reviews reflect individual customer experiences and should not be treated as universal facts about every DIRECTV customer, account, technician, representative, supervisor, or corporate response. If you have contacted DIRECTV corporate office, customer service, billing support, cancellation support, technical support, privacy support, or the FCC about a DIRECTV complaint, you can share your experience below.

About DIRECTV

DIRECTV is a television entertainment provider offering satellite TV, streaming TV, live channels, sports programming, premium networks, on-demand content, DVR features, business TV options, and related entertainment services. The company has long been associated with satellite television and now also competes in the streaming live TV market.

Competitors and Related Corporate Office Pages

DIRECTV competes with cable TV companies, satellite providers, telecom TV services, and streaming live TV platforms. Customers comparing corporate office contacts and complaint routes may also want to review Astound, DISH Network Corporate Office, Xfinity Corporate Office, Spectrum Corporate Office, Verizon Corporate Office, Cox Corporate Office, and Optimum Corporate Office.

Related Resources

Frequently Asked Questions About DIRECTV Corporate Office

Where is DIRECTV corporate office located?

DIRECTV’s corporate and legal mailing address commonly used in company materials is 2260 East Imperial Highway, El Segundo, CA 90245.

What is the DIRECTV customer service phone number?

DIRECTV customer service can be reached at 1-800-531-5000. This is a customer support number, not a separately verified corporate headquarters complaint line.

Is DIRECTV still owned by AT&T?

No. AT&T completed the sale of its remaining ownership stake in DIRECTV to TPG in 2025. DIRECTV is now a wholly owned portfolio company of TPG Capital.

Should I use the AT&T corporate phone number for DIRECTV?

No. The old AT&T corporate phone number should not be used as the DIRECTV corporate office phone number. Use DIRECTV’s official support, privacy, legal, or regulatory routes depending on the issue.

How do I escalate a DIRECTV billing or cancellation complaint?

Start with DIRECTV customer service, request a case number, and keep bills, payment confirmations, cancellation records, return receipts, chat transcripts, and representative notes. If the issue remains unresolved, summarize the complaint in writing and consider the appropriate official or regulatory route.

How do I contact DIRECTV for privacy questions?

Use DIRECTV’s official privacy contact page or write to DIRECTV, ATTN: Privacy Policy, 2260 East Imperial Highway, El Segundo, CA 90245.

Is CorporateOfficeHeadquarters.com affiliated with DIRECTV?

No. CorporateOfficeHeadquarters.com is not affiliated with DIRECTV, DIRECTV, LLC, TPG Capital, AT&T, or any DIRECTV service provider.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when corporate addresses, ownership, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on June 30, 2026 to reflect DIRECTV’s TPG ownership, El Segundo corporate/legal address, official customer service number, corrected AT&T phone-number guidance, FCC complaint route, CSN link, and current COH review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with DIRECTV, DIRECTV, LLC, TPG Capital, AT&T, or any DIRECTV service provider. This page is for informational, review, and complaint purposes only. For billing, cancellation, equipment, legal, privacy, service outage, streaming, satellite, accessibility, or regulatory issues, verify information directly with DIRECTV or the appropriate official support route.

Share Your Experience

If you have contacted DIRECTV corporate office, customer service, billing support, cancellation support, technical support, privacy support, or the FCC about a DIRECTV complaint, please share your experience below. Your review may help other readers understand which contact method worked and what documentation was needed.

DirecTV Disappointing Customer Service

June 4, 2025

DirecTV, Left hand has no idea what right hand is doing called to pay, 15 days after install, they wanted one month, then 30 days two month payment. Finally got some to listin, I have one months payment she took my card number, done not so fast, then called again after I noticed they did not take payment in Phillipines, then payment was double again, told him pls come pick up equiptment, cable is still on, they will try to milk it as long as they can.last call out of 5 times he did not believe me lady took payment,

S P

DirecTV Frustrating Customer Service

April 4, 2025

DirecTV, Terrible customer service. One star is too many! Today I spent three hours with several customer service agents, explaining a minor problem with my remote control; it only partially works with my new TV. One talked me through re-pairing of the remote and when it still didn’t work, told me that my remote was incompatible with my new tv, even though the model number of my TV came up on the Direct TV internal list. That incompatibility story can’t be true. When I asked for a supervisor, the agent told me there was none, even though there were obviously a large number of other agents in the same room; I could hear them over her headset. No supervisor for a boiler room of at least 20 agents? How do I get this fixed? Write to the CEO? That shouldn’t be necessary.

V G

DirecTV Disappointing Customer Service

February 5, 2025

DirecTV, Unsatisfied Customer. This company is going downhill. When I first got service, this was a well-polished company Customer Service was a 5 stars rating. Now you would be lucky to get someone that knows what they’re doing. And they are so rude with it. So disappointing, because I expect more from. If I wanted to deal with rude and unintelligent people.

S J

DirecTV Disappointing Service

January 16, 2025

DirecTV, Poor response from DirecTV so-called help line. I simply cannot get through to the tech. team to report a problem with my reception. I cannot get my programs, just a blue/grey screen. I have tried for the second day waiting hours for someone to pick up the phone and relieve me of that horrid music. This is unacceptable and I need answers. Our TV right now is useless and a waste of money.

R R C

DirecTV Episode Charge Issues

January 8, 2025

DirecTV, Being charged for recorded episodes. On 4 December 2024 we had enough of billing and asking to have the $2.99 charge credited back to our account. We called and after a long explanation were moved to the higher echelon service department where Johah had us reboot the DirecTV system and fixed the problem. We continued to receive the notification that our selection would be charged $2.99 for previous recordings. On 8 January 2025 the process started again, I called DirecTv 800 531 5000 and spoke with Jane who passed me to the higher echelon service department again, Brixter had me reboot the system. Once it rebooted the $ sign was gone, and we were able to view our previous recordings without the requirement to pay the $2.99. This support call required a video link from Brixter to my telephone for his viewing of the errors. These two processes took over an hour of time each one. I expect DirecTV to do better for the amount of money we are spending, if a reboot of the system is required monthly, weekly or daily let me know so we don’t have to spend this time waiting for your system to update. Thank you and Happy New Year.

G S
Corporate Office Headquarters