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LaRosa’s, Suggestion. I go to or order from Florence KY usually but others as well. We love LaRosa’s and it’s the first place we go with family in town..gotta have LaRosa’s! I’d like to make a suggestion, I use your sauce for homemade dishes but maybe you could have a pull top or some kind of lid for easier opening? As some of us get older those jars are really hard to open and buying more cans isn’t as economical. I’ll keep buying but I may have to have a younger person come over to open 😉Thanks to your great employees and continued quality and service. Merry Christmas!

LaRosa’s, The Newport KY store refused to send my order out tonight and said they will no longer deliver to me no reason no excuse. The Newport KY store refused to deliver my food tonight and said they wouldn’t deliver to my house anymore. I have been ordering from here for at least 15 plus years .They gave me no reason why they won’t deliver to me anymore.

LaRosa’s, Over charging. Was over charged for my pizzas that’s should have been had a deal. Called the store inquiring about my total the supervisor at the corporate office stated she looked back on my order history and see I get the same pizza every time but since the order is already been placed she can’t refund me my money. Then go on to say the people who been taking my order over these years will be talking to because I shouldn’t been getting the deal these last four years . Where is the rule that say I can’t order cheese extra cheese on a pizza that already come with cheese? I don’t eat pork or beef . This will be the last time me and my family order from LaRosa’s.

My daughter works for Larosa’s in Mount Orab Ohio. She is a minor and working to save her money to purchase her vehicle, tonight she was scheduled to work until 11:30 pm at 12:32 am she finally texted me to let me know they kept her over because of some excuse about a new person causing them to be behind on closing. I understand these things happen at times but this seems to be an ongoing issue all the time… My main complaint is that she is a minor and I live 3 miles from the restaurant I left to go get her and it may have tool me 5 minutes give or take to go pick her up, when I got there she was in the parking lot waiting for me by herself no one there with her…. The manager “Harley” left her there by herself in the dark at late hours. I am not at all happy about this. My daughter is a hard-working dedicated and loyal worker for Larosa’s and for her to be left alone as a minor is not at all acceptable to me in any way. she stays late hours shows up every day overcomes obstacles and issues to be a dependable worker there and they just leave her outside alone in an unsafe environment like some stray animal. I hope I am contacted back about this for some sort of positive solution to this so that she is never left alone again. I will be going through all avenues available to address this issue. Thank you for your time.

First, I want to say my family and I love LaRosas. We visit your restaurant 2-3 times a month.

Last pm, I visited your Crescent Springs, Ky location to dine in. We were visiting family members so we were in the area there. Our normal location is Independence, Ky.

As we were being seated, the man who seated us spoke so fast and not making eye contact. I had to ask him twice the two different times he spoke to me what he said. He was not very friendly at all.

We waited to be waited on about 5-6 minutes. Another family came in after us. They also were looking around for the waiter/waitress. So the wait time could have actually been longer.

One girl was cleaning a table and the restaurant was not very busy. With the two tables waiting for service, she should have at least got our drink orders or even the person who seated us could have done that. So if the issue was due to shortage of help, the team work was definitely missing.

Finally, the waitress for my section came out and waited on the people who came in after us first. At that time, I was about ready to leave. It was probably close to 8pm and the children were getting hungry and I didn’t want to delay going to Independence as we were 20 mins away.

The restaurant was freezing cold. Even the people with long sleeves and one person with a jacket was complaining how cold it was.

Our waitress brought drinks for the kiddos without lids which I had to ask for.

Needless to say, it was not a very pleasant eating experience. I was really disappointed.

Thank you