Les Schwab Tire Centers is a privately held tire retailer and automotive-service company headquartered in Bend, Oregon. Customers can use the contact information below for corporate correspondence, product and service questions, warranty concerns, credit-account assistance, appointments, and unresolved complaints.
Les Schwab Corporate Office and Headquarters Contact Information
- Company: Les Schwab Tire Centers
- Corporate Headquarters Address: 20900 Cooley Road, Bend, OR 97701, USA
- Corporate Mailing Address: Les Schwab Headquarters, P.O. Box 5350, Bend, OR 97708
- Les Schwab Corporate Phone Number: 1-541-447-4136
- Les Schwab Customer Service Phone Number: 1-833-896-9953
- Customer Service Hours: Monday-Friday, 8:00 a.m.-5:30 p.m. Pacific Time
- Credit Account Services: 1-844-486-5252
- Credit Account Services Hours: Monday-Friday, 6:00 a.m.-6:00 p.m., and Saturday, 8:00 a.m.-5:00 p.m. Pacific Time
- Les Schwab Contact Form: Send Les Schwab a Message
- Store Locator: Find a Les Schwab Location
- Appointments: Schedule a Service Appointment
- Bill Pay: Les Schwab Credit and Bill Pay
- Careers: Les Schwab Careers
- Official Website: LesSchwab.com
- Chief Executive Officer and Chairman: Tom Nolan
- Company Status: Privately held; acquired by Meritage Group in 2020
Where Is Les Schwab Headquarters?
Les Schwab corporate headquarters is located at 20900 Cooley Road in Bend, Oregon 97701. The company also publishes P.O. Box 5350, Bend, OR 97708 for mailed corporate correspondence.
This Bend headquarters supports company leadership, administration, customer-service operations, store operations, purchasing, technology, finance, employment functions, and other organization-wide activities. It is not the appropriate location for routine tire installation, vehicle repairs, rotations, alignments, or walk-in store service.
Les Schwab Headquarters vs. Bend Cooley Road Store
The corporate headquarters should not be confused with the retail location named Les Schwab Tire Center – Bend Cooley Rd. That store is located at 63590 Hunnell Road, Bend, OR 97701, near Hunnell and Cooley roads. Its store phone number is 1-541-318-0281.
Bend Cooley Rd retail store: 63590 Hunnell Road, Bend, OR 97701
Retail store phone: 1-541-318-0281
Les Schwab Customer Service and Complaint Contacts
The most appropriate contact depends on whether the concern involves a local store, a product or service, a tire warranty, an appointment, or a credit account.
- Local store service or installation: Contact the store that performed the work and ask to speak with its manager.
- Product, service, warranty, or store complaint: Call Customer Service at 1-833-896-9953.
- Written customer feedback: Use the official customer contact form. The form accepts a store location, invoice number, and description of the concern.
- Appointment problem: Contact the selected store directly or manage the appointment through the official appointment page.
- Credit account or payment issue: Call Credit Account Services at 1-844-486-5252.
- Unresolved corporate correspondence: Write to Les Schwab Headquarters, P.O. Box 5350, Bend, OR 97708.
How to Escalate a Les Schwab Complaint
- Begin with the manager of the store involved. Provide the service date, invoice number, vehicle information, and a concise description of the problem.
- If the store does not resolve the matter, contact Les Schwab Customer Service at 1-833-896-9953 or submit the official contact form.
- Ask for a case or reference number and record the representative’s name, the date of the conversation, and any promised follow-up.
- For a warranty disagreement, request the inspection findings and the specific warranty provision used to reach the decision.
- If additional escalation is necessary, mail a concise letter and copies of supporting records to the Bend headquarters mailing address.
Information to Have Ready
- The Les Schwab store address or store number
- The appointment and service dates
- Your invoice, receipt, quote, or credit-account reference number
- The vehicle year, make, model, and current mileage
- The tire brand, model, size, purchase date, and mileage when applicable
- Photographs of tire wear, wheel damage, or the reported condition
- Inspection records or written findings from the servicing store
- A timeline of previous calls, visits, and responses
- The specific resolution being requested
Les Schwab Appointments and Service Wait Times
Les Schwab offers online appointments for tires, flat repairs, rotations, balancing, brakes, wheels, alignments, batteries, suspension services, and other services available at the selected store. Walk-ins and vehicle drop-offs may also be accepted, but service options and completion times vary by location and workload.
Customers with a time-sensitive visit should confirm the selected store, service, date, and time before traveling. Keep the appointment confirmation and contact the store directly if the appointment details change or the online scheduler does not recognize the reservation.
Les Schwab Tire Warranty Questions
Les Schwab currently markets its coverage as America’s Best Tire Warranty. The company states that eligible tire purchases include road-hazard protection and certain maintenance services without a separate warranty certificate. However, eligibility, covered damage, tread-life requirements, exclusions, maintenance obligations, and available remedies are governed by the written limited-warranty terms.
A road-hazard claim and a mileage or treadwear claim are not necessarily evaluated in the same way. Customers disputing a warranty adjustment should ask the store to explain:
- Whether the claim is being treated as road-hazard damage, a manufacturing issue, or a mileage-related claim
- The measured remaining tread depth
- The vehicle mileage at purchase and inspection
- Any rotation, alignment, inflation, or maintenance records considered
- The provision supporting any exclusion or adjustment
- How the offered credit, replacement, or prorated amount was calculated
Review the current Les Schwab warranty details and retain the original invoice, service records, and written inspection results.
Does Les Schwab Perform Wheel Alignments?
Yes. Les Schwab offers wheel-alignment services and alignment inspections. Pricing and service availability can depend on the vehicle and location. Customers can review the company’s alignment information, choose a store, and schedule an appointment online.
Les Schwab locations may also offer tires, custom wheels, flat repairs, tire rotations, balancing, brakes, batteries, shocks and struts, TPMS service, seasonal tire changeovers, wiper blades, lifting and leveling services, and oil changes at selected locations. Check the chosen store before relying on the availability of a particular service.
About Les Schwab Tire Centers
Les Schwab founded the company in Prineville, Oregon, in 1952. The business expanded from one tire store into a major tire and automotive-service retailer operating throughout the western and midwestern United States.
As of the company’s 2026 leadership announcement, Les Schwab reported more than 600 locations across 15 states and more than 8,000 employees. The company is privately held. Meritage Group acquired Les Schwab from the founder’s family in 2020.
Les Schwab Leadership
Tom Nolan became chief executive officer and chairman of the board on April 7, 2026. He succeeded Mike Broberg, who stepped down after nine years with the company, including three years as CEO.
Les Schwab Reviews and Complaints
Experiences can differ by store, employee team, service type, product, vehicle, and warranty circumstances. Comments currently published on this page include individual complaints about appointment handling, extended waits, communication, pricing, and warranty-adjustment expectations. Another commenter described a positive long-term experience with employees at a Coeur d’Alene location.
These comments are individual, unverified accounts and should not be treated as findings about every Les Schwab location. A useful review identifies the store city and state, approximate service date, type of work, issue encountered, contacts used, response time, requested resolution, and whether the concern was ultimately resolved.
Les Schwab Competitors and Related Corporate Office Pages
Les Schwab competes with national and regional tire retailers, automotive-service chains, independent tire dealers, and dealership service departments. Related corporate office pages include:
Official Les Schwab Resources
- Official Les Schwab Website
- Corporate Contact Information
- Customer Contact Form
- Store Locator
- Appointment Scheduling
- Warranty Details
- Credit and Bill Pay
- Careers
Frequently Asked Questions About Les Schwab Corporate Office
Where is Les Schwab headquarters?
Les Schwab corporate headquarters is located at 20900 Cooley Road, Bend, OR 97701.
What is the Les Schwab corporate phone number?
The Les Schwab corporate or main-office phone number is 1-541-447-4136.
What is the Les Schwab customer service phone number?
Les Schwab Customer Service can be reached at 1-833-896-9953 for product, service, store, and warranty questions.
What are Les Schwab Customer Service hours?
The company publishes Customer Service hours of Monday through Friday, 8:00 a.m. to 5:30 p.m. Pacific Time.
How do I submit a complaint to Les Schwab?
Begin with the manager of the store involved. If the matter remains unresolved, call Customer Service at 1-833-896-9953 or use the official online contact form. Corporate correspondence can be mailed to Les Schwab Headquarters, P.O. Box 5350, Bend, OR 97708.
How do I make or manage a Les Schwab appointment?
Use the official appointment scheduler or select a store through the Les Schwab store locator. Contact the selected store directly if an appointment needs to be confirmed, changed, or canceled.
Does Les Schwab do wheel alignments?
Yes. Les Schwab offers wheel-alignment services and alignment checks. Availability and pricing may vary by vehicle and store.
Who handles Les Schwab credit-account questions?
Credit Account Services can be reached at 1-844-486-5252. This department handles payments, online bill-pay assistance, balances, and other Les Schwab credit-account questions.
Who owns Les Schwab?
Les Schwab is privately held. Meritage Group acquired the company from the Schwab family in 2020.
Who is the CEO of Les Schwab?
Tom Nolan is the chief executive officer and chairman of Les Schwab Tire Centers. His appointment became effective April 7, 2026.
Does Les Schwab publish a Human Resources phone number?
A separate public Human Resources phone number could not be verified. Job seekers should use the official Les Schwab Careers page. Current employees should use the internal contacts provided by their store, manager, or employee resources.
Is the Bend Cooley Road store the corporate headquarters?
No. The Bend Cooley Rd retail store is at 63590 Hunnell Road and uses 1-541-318-0281. Corporate headquarters is at 20900 Cooley Road.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, phone numbers, customer-service routes, complaint guidance, leadership information, and user reviews for major companies. This page distinguishes the Les Schwab corporate office from local stores, Customer Service, Credit Account Services, warranty information, appointment scheduling, and careers. Information was reviewed and updated in August 2026 using current company resources and public corporate information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Les Schwab Tire Centers, Meritage Group, any Les Schwab store, or any employee. This page is provided for informational purposes and as a platform for reviews, complaints, ratings, and feedback.
Addresses, phone numbers, executives, ownership, locations, service availability, hours, prices, financing terms, warranty coverage, and complaint procedures may change. Verify current information through LesSchwab.com before sending documents, making payments, traveling to a location, or relying on a particular service or warranty provision.
Share Your Les Schwab Review, Complaint, or Feedback
Have you contacted Les Schwab corporate office, Customer Service, Credit Account Services, or a local store? Share your experience with tire purchases, repairs, rotations, alignments, brakes, appointments, warranties, billing, customer service, or corporate complaint handling below.
Helpful reviews include the store city and state, approximate service date, service type, department contacted, response time, requested resolution, and whether the issue was resolved. Please do not publish private financial, account, vehicle, employee, or contact information.