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  • Maggiano’s Corporate Office: Address, Phone Numbers and Complaints

Maggiano’s Corporate Office: Address, Phone Numbers and Complaints 

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Maggiano’s corporate office is associated with the Brinker International Restaurant Support Center at 3000 Olympus Boulevard, Dallas, TX 75019. The Maggiano’s corporate phone number is 1-972-980-9917.

For a restaurant complaint, incorrect order, food-quality concern, refund request, reservation problem, or service issue, contact the local Maggiano’s restaurant first. Unresolved guest concerns can be submitted through the official Maggiano’s Contact Us form.

Quick answer

Maggiano’s Corporate Office Address and Phone Number

  • Brand: Maggiano’s Little Italy
  • Parent company: Brinker International, Inc.
  • Brinker stock symbol: NYSE: EAT
  • Corporate facility: Brinker International Restaurant Support Center
  • Maggiano’s headquarters address: 3000 Olympus Blvd, Dallas, TX 75019
  • Maggiano’s corporate phone number: 1-972-980-9917
  • Maggiano’s customer service/eClub number: 1-800-983-4637
  • Contact and complaint form: Contact Maggiano’s
  • Restaurant locator: Find a Maggiano’s location
  • Official website: Maggianos.com
Important: The corporate number is the Brinker International Restaurant Support Center switchboard. It is not a dedicated restaurant-refund, delivery, reservation, gift-card, payroll, Human Resources, or food-complaint line. The corporate office may direct a guest back to the restaurant or official contact form.
Maggiano’s corporate office and Brinker International headquarters in Dallas, Texas
Maggiano’s corporate office and Brinker International Restaurant Support Center. Corporate phone: 1-972-980-9917.

Choose the Correct Maggiano’s Customer-Service Route

Reason for contacting Maggiano’s Recommended contact
Dine-in experience, food, service, cleanliness, wait time, payment, or employee interaction Contact the restaurant manager first. Submit unresolved feedback through the official contact form.
Online order or food problem Call the restaurant phone number listed in the confirmation email. Maggiano’s official order-support page directs customers to the restaurant involved.
Customer service or eClub assistance Call 1-800-983-4637. Maggiano’s publishes this number in its eClub terms.
Corporate or Restaurant Support Center inquiry Call 1-972-980-9917 or write to 3000 Olympus Blvd, Dallas, TX 75019.
Gift-card balance, delivery, tracking, or order question Call 1-888-364-1050 or email ma*******@*******rd.com.
Reservation Use the official reservation page or contact the selected restaurant.
Private event or catering concern Contact the event or catering representative at the restaurant handling the reservation or order.
Media inquiry Email me************@*****er.com. Brinker media releases have also published 1-800-775-7290 for media relations.

How to Contact a Local Maggiano’s Restaurant

The local restaurant is normally the fastest contact for a recent visit, order, reservation, food, service, lost-property, accessibility, or private-event concern.

Use the official Maggiano’s location finder. Individual location pages can provide separate numbers for carryout, reservations, and event-space reservations.

Contact the restaurant directly for:

  • Missing or incorrect food
  • Food temperature or preparation
  • Restaurant cleanliness
  • Server, employee, or manager conduct
  • Wait times and seating
  • Reservations and table availability
  • Carryout or curbside pickup
  • Restaurant-generated refunds
  • Private dining and catering
  • Lost property
  • Location-specific menu availability

What to Have Before Contacting Maggiano’s

  • Restaurant address, city, and state
  • Date and approximate time of the visit or order
  • Receipt, check, order, reservation, or event number
  • Names or roles of managers or departments contacted
  • Food items or services involved
  • Photographs of incorrect, damaged, or missing items when helpful
  • Payment record with private financial details hidden
  • Delivery-provider information when applicable
  • Previous complaint or reference number
  • The resolution requested, such as a correction, replacement, refund review, explanation, or management response

How to File and Escalate a Maggiano’s Complaint

  1. Speak with the restaurant manager. Begin with the location involved when the complaint concerns food, service, cleanliness, a reservation, payment, or employee conduct.
  2. Keep the receipt and records. Save the restaurant address, date, time, order details, payment confirmation, photographs, and names or roles of people contacted.
  3. State the requested resolution. Explain whether you are requesting a corrected order, replacement, refund review, account correction, apology, or management follow-up.
  4. Submit the official contact form. Use Maggiano’s Contact Us if the restaurant cannot resolve the concern.
  5. Ask for a reference number. Record any case number, promised action, representative, and expected follow-up date.
  6. Escalate using the original records. Reference the earlier restaurant contact and complaint submission rather than starting an unrelated complaint.
  7. Write to the Restaurant Support Center when appropriate. Address corporate correspondence to Maggiano’s Little Italy/Brinker International, 3000 Olympus Blvd, Dallas, TX 75019.
Mailing note: Do not send food, payment cards, gift cards, merchandise returns, medical records, or original receipts to the corporate office unless Maggiano’s specifically instructs you to do so.

Maggiano’s Order, Delivery, and Refund Problems

Maggiano’s official online-order support page instructs customers with an order or food problem to contact the restaurant directly at the phone number shown in the confirmation email.

For an incorrect or missing order:

  1. Review the receipt and confirmation email.
  2. Check every bag and container.
  3. Photograph the order when helpful.
  4. Call the restaurant promptly.
  5. Ask for the manager if the first employee cannot resolve the problem.
  6. Submit the official contact form if the restaurant does not respond or the concern remains unresolved.

If an outside delivery service accepted the order or payment, determine whether the problem involves the restaurant or delivery provider. Contact Maggiano’s for incorrectly prepared or missing food. Contact the delivery provider for driver conduct, tracking, delivery-address, platform-fee, or provider-controlled refund concerns. Some problems may require contacting both companies.

Maggiano’s Gift-Card Complaints

Maggiano’s publishes dedicated gift-card support at 1-888-364-1050 and ma*******@*******rd.com.

Keep the following information:

  • Gift-card purchase receipt
  • Order or tracking number
  • Purchase date and amount
  • Activation record
  • Restaurant and transaction information if the card was declined
  • Copies of previous support messages

Do not post a complete gift-card number, security code, PIN, activation receipt, or balance-check screenshot publicly.

Maggiano’s Food, Allergy, and Nutrition Concerns

For a food-quality problem, notify the restaurant manager promptly and keep the receipt, item details, packaging, and photographs when appropriate.

Guests with an allergy or dietary concern should review Maggiano’s current nutrition and allergen information and speak directly with the restaurant before ordering. Ingredients, preparation methods, suppliers, recipes, and cross-contact risks can change. Do not rely solely on an old menu, third-party website, or public review for allergy information.

For a serious or persistent medical concern, seek appropriate medical assistance. Avoid posting medical records, insurance information, dates of birth, prescriptions, or other private health information in a public comment.

Maggiano’s Survey and Phishing Warning

Maggiano’s official reservation page states that customers who provide a mobile number when making a reservation may receive reservation-update texts and a brief survey related to the reservation. This does not mean that every Maggiano’s survey email, text, website, or prize offer is authentic.

Survey safety warning

  • The official consumer website is Maggianos.com.
  • www.maggianossurvey.con is a misspelled address. “.con” should not be treated as an official Maggiano’s domain.
  • We did not find a current page on Maggianos.com confirming the separate maggianossurvey.com domain. Verify a survey through the official contact form before providing information.
  • Use only a survey link printed on a recent receipt or received through an expected Maggiano’s communication—and verify the spelling carefully.
  • Do not pay a fee or purchase gift cards to claim a survey prize.
  • Do not provide payment-card details, gift-card PINs, passwords, or one-time verification codes in response to an unexpected survey.

A possible Maggiano’s phishing message may use a fake survey, refund, coupon, reservation, gift card, prize, employment offer, or customer-support warning to create urgency.

If a message seems suspicious:

  1. Do not click the link or call the number in the message.
  2. Open Maggianos.com directly in a new browser window.
  3. Contact the restaurant or use the official Maggiano’s contact form.
  4. Do not provide passwords, verification codes, gift-card information, or payment details.
  5. Save a screenshot if you need to report the message, but hide private information before sharing it.

Maggiano’s Reviews and Complaints

Maggiano’s reviews may discuss:

  • Food quality, temperature, taste, and portion size
  • Missing or incorrect carryout orders
  • Restaurant service and employee conduct
  • Wait times, seating, and reservations
  • Restaurant cleanliness and maintenance
  • Unexpected charges or refund delays
  • Delivery-provider problems
  • Private events and catering
  • Gift cards and eClub messages
  • Management or corporate follow-up

Individual reviews represent the customer’s experience and may not reflect every Maggiano’s restaurant, employee, menu item, or support outcome.

A helpful Maggiano’s review identifies the restaurant city and state, approximate visit date, issue type, support route used, response received, and whether the problem was resolved. Describe what happened factually without posting employee schedules, private employee information, or unsupported accusations.

About Maggiano’s Little Italy

Maggiano’s Little Italy is an Italian-American casual-dining restaurant brand owned by Brinker International, Inc. The first Maggiano’s opened near Clark Street and Grand Avenue in Chicago in 1991.

Maggiano’s services may include:

  • Lunch and dinner
  • Italian-American entrées, pasta, salads, steaks, seafood, and desserts
  • Family-style dining
  • Carryout and online ordering
  • Delivery through available services
  • Reservations
  • Private dining and special events
  • Catering
  • Gift cards

Brinker International also owns Chili’s Grill & Bar. Brinker supports its restaurant operations from the Restaurant Support Center at 3000 Olympus Boulevard in Dallas, Texas.

Maggiano’s Competitors and Related Corporate Office Pages

Maggiano’s competes with Italian-American restaurant chains, other casual-dining brands, local Italian restaurants, catering providers, and delivery-oriented restaurants.

Related corporate-office pages include:

Official Maggiano’s and Related Resources

Frequently Asked Questions About Maggiano’s Corporate Office

Where is Maggiano’s corporate office?

Maggiano’s corporate office is associated with the Brinker International Restaurant Support Center at 3000 Olympus Blvd, Dallas, TX 75019.

What is the Maggiano’s corporate phone number?

The Maggiano’s corporate phone number is 1-972-980-9917. This is the Brinker International Restaurant Support Center number rather than a dedicated restaurant-complaint line.

What is Maggiano’s customer service telephone number?

Maggiano’s publishes 1-800-983-4637 as a customer-service contact in its eClub terms. For a recent restaurant or order problem, contact the local restaurant and use the official contact form.

How do I contact Maggiano’s customer service?

Call 1-800-983-4637, contact the restaurant involved, or submit a message through the Maggiano’s Contact Us page.

How do I complain about a Maggiano’s restaurant?

Speak with the restaurant manager first. Keep the receipt and restaurant information. If the concern remains unresolved, submit the official Maggiano’s contact form and request a reference number.

How do I report an online-order problem?

Call the restaurant phone number listed in the order-confirmation email. Maggiano’s official order-support page directs customers with order or food problems to the restaurant involved.

How do I contact Maggiano’s about a gift card?

Call Maggiano’s gift-card support at 1-888-364-1050 or email ma*******@*******rd.com.

Is www.maggianossurvey.con an official Maggiano’s survey?

No. The “.con” ending is a typo and should not be treated as an official Maggiano’s web address. The official consumer website is Maggianos.com.

Is Maggianossurvey.com an official Maggiano’s website?

We did not find a current page on Maggianos.com confirming that separate survey domain. Maggiano’s does state that reservation customers may receive a brief survey. Verify any survey through the official contact page or restaurant before providing information.

How can I recognize possible Maggiano’s phishing?

Be cautious of unexpected survey, refund, gift-card, coupon, reservation, employment, or prize messages. Do not provide passwords, payment information, gift-card PINs, or one-time codes. Visit Maggianos.com directly to verify the message.

Who owns Maggiano’s?

Maggiano’s Little Italy is owned by Brinker International, Inc., which also owns Chili’s Grill & Bar.

When was Maggiano’s founded?

The first Maggiano’s restaurant opened in Chicago in 1991.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches headquarters addresses, corporate phone numbers, parent companies, customer-service routes, complaint procedures, official resources, and customer-review information.

Whenever possible, information is checked against official company websites, contact pages, investor materials, ordering instructions, gift-card resources, policies, and current company disclosures.

Page Update Note

This Maggiano’s corporate-office page was reviewed and updated on September 1, 2026. The update verifies the current Brinker International Restaurant Support Center address and corporate phone number; distinguishes the corporate switchboard from restaurant, order, gift-card, media, and eClub contacts; removes an unverified fax number; adds the official complaint form and restaurant locator; adds order and refund guidance; addresses Maggiano’s survey and phishing searches; improves privacy warnings; preserves and centers the existing corporate-office image; and expands the frequently asked questions.

Disclaimer

CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Maggiano’s Little Italy, Brinker International, Inc., any Maggiano’s restaurant, franchise operator, gift-card provider, delivery provider, employee, executive, contractor, or related organization.

This page is for informational and review purposes only. Corporate addresses, phone numbers, restaurant locations, support routes, menu items, ingredients, allergy guidance, reservation processes, gift-card rules, promotions, surveys, and operating hours can change. Verify important information through Maggiano’s official website or the restaurant involved.

Share Your Maggiano’s Experience

Have you contacted a Maggiano’s restaurant manager, customer service, gift-card support, the official contact form, or the Dallas corporate office about food, service, an order, refund, reservation, event, gift card, survey, or other complaint? Share your Maggiano’s review below.

Helpful reviews mention the restaurant city and state, issue type, contact route used, response received, and whether the company resolved the problem. Do not post full receipt or order numbers, payment-card information, gift-card numbers or PINs, account passwords, verification codes, home addresses, private phone numbers, personal email addresses, medical information, employee schedules, or other private personal information.

Maggiano's Las Vegas NV Disappointing Experience

April 30, 2025

Maggiano’s, Manager Lily on Las Vegas strip. Only gave her one star because there is no negative 10 stars. In the upscale restaurant industry for more than 20 years, this woman is the laziest and most irresponsible manager I have ever seen. When asking to see the manager a couple minutes after my mom’s dish was delivered to our table, she apparently told our very sweet server Elena that she was on the phone. We said ok and waited another 30 minutes and asked again. By that time we were finished eating. Finally she comes out asking how our day has been. I said we didn’t ask to see you because of our day. We want to discuss the problem we are having here and now it’s too late and we’re ready to leave. Due to her lack of ability to adequately rectify the situation to our satisfaction, she became belligerent and told us to leave and called for security. She called the authorities, threatening us. We’re a mom and daughter of 86 and 61. Though ridiculous, she nonetheless was repeatedly making the threat. This woman should be fired for not doing her job. We will file a complaint with the Las Vegas authorities for creating such a needlessly horrifying and stressful beyond words experience for customers! Unbelievable! Maggianôs is forever ruined.

M Z

Maggianos Englewood CO Disappointing Experience

March 16, 2025

Maggianos Denver South Englewood, CO. Plays Fox News in the bar. There should be no news on as when we dine. We want to enjoy a peaceful dinner. Incredibly uncomfortable to people who do not need that in their dining experience. Now the food. They have changed their menu to not include soups. Italian with no soups? Their chopped salad is no longer the favorite we used to enjoy as they have changed the ingredients to include flavorless dressing. What happened to our favorite restaurant?

C R

Maggianos Disappointing Catering Experience

February 26, 2025

Maggianos, Unprofessional Management. Last Thursday, I ordered catering via phone. Andrew took catering order but entered the wrong order/bill. Andrew called back same day advising that he took the wrong order and amount. He told me that a refund of $722.96 will be going back to my credit card. As of today, I have not received the refund. Spoke to Shawn, Kevin, and Godgrey (Managers) but they all have been very clueless, unprofessional, and rude. I have called numerous times and they are all very busy. They never returned my calls.

P M

Maggianos San Antonio TX Undercooked Issue

February 25, 2025

Maggianos, My complaint is in regards to my daughter’s dinner she received and consumed on Saturday evening while out to dinner with her friend in the San Antonio, Texas location. The girls ordered the Marcos Meal For Two and one received the Spaghetti while my daughter ordered the Chicken Alfredo which she happened to eat half the plate without any regards to the chicken. She came home and was immediately ill, we figured it was a bad case of food and let it pass. We are now on day three and she is still sick, has not eaten and can barely hold down liquids. She happened to take a picture of her and her friend at dinner (below) and when she showed my husband and I the picture we couldn’t help but notice the chicken was not cooked and looked almost raw, this is very concerning! Her doctor is booked this week and will call once she can squeeze her in so we are watching for fever and hopeful she will regain her energy and appetite back in the meantime. My husband not only left a review on YELP to include the picture, I called and spoke with Genesis who stated that sending an email would be helpful, however, several other cases would need to be reported prior to passing along to the health department. Her response to my email was she would share with the chef and hopes my daughter gets better. The intent of this email is to let you know that whether this was an isolated incident or it happened across the board on Saturday evening does not make a difference. Chicken served in this manner is not ever okay and is hazardous for the individual who consumes it. Rather than waiting for several other complaints, my suggestion would be to discuss with the kitchen staff immediately and double check the plates that are sent out prior to hitting the tables. The least you could do is refund my daughters meal. This email was sent to the manager (Genesis) with little response.

G G

Maggianos Frustrating Bill Issue

February 24, 2025

Maggianos, My Dad’s 84th birthday was ruined. Took my dad to Maginnos in Woodland Hill’s Ca yesterday . When the bill came my father gave the waitress his credit card without us knowing asked her to put $100 on his card to take off the total of the bill. When she came back, I gave her $100 in cash and asked her to take the $100 of cash off the bill which would leave the remaining balance that was going to be put on a credit card. She disappeared for at least 10 minutes and then the manager came to the table, and I tried to explain the simple request and she just threw the check on the table and walked away. I hope she knows what her lack of management skills caused my family. An argument broke out because of this. You ruined my father birthday and an unnecessary argument in my family. This shouldn’t had been an issue, and I want to be reimbursed for this visit. The manager was not doing her job, and she lacks the skill to run a restaurant.

P E C