Nordstrom corporate office headquarters are located in Seattle, Washington. People often search for the Nordstrom corporate office when they need the Nordstrom headquarters address, Nordstrom corporate address, Nordstrom corporate phone number, Nordstrom Rack corporate office, customer service, order support, returns, credit card help, gift card assistance, store complaints, executive contact information, media contacts, legal correspondence, or escalation guidance for unresolved online order, refund, return, alteration, styling, rewards, credit card, store, Rack, delivery, pickup, product, or customer-service complaints. Nordstrom’s corporate office phone number is 1-206-628-2111.
Nordstrom Corporate Office and Headquarters Contact Information
- Company: Nordstrom, Inc.
- Brands: Nordstrom and Nordstrom Rack
- Principal Executive Office Address: 1617 Sixth Avenue, Seattle, WA 98101, USA
- Nordstrom Corporate Office Phone Number: 1-206-628-2111
- Nordstrom Inquiries Mailing Address: 1600 Seventh Avenue, Suite 2600, Seattle, WA 98101, USA
- Nordstrom U.S. Customer Service: 1-888-282-6060
- Nordstrom Credit Services: 1-800-264-6260
- Nordstrom Beauty Care: 1-800-723-2889
- Nordstrom Public Relations: No*********@*******om.com
- Public Relations Phone: 1-877-746-6228
- Co-Chief Executive Officers: Erik Nordstrom and Pete Nordstrom
- Company Status: Privately held after acquisition by the Nordstrom family and El Puerto de Liverpool
- Former Stock Symbol: JWN on the New York Stock Exchange, delisted after the 2025 acquisition
- Official Nordstrom Website: Nordstrom.com
- Official Nordstrom Rack Website: NordstromRack.com
- Official Nordstrom Customer Service: Nordstrom Customer Service
- Official Nordstrom Store Locator: Find a Nordstrom Store
- Official Nordstrom Card Services: Nordstrom Card Services
- Official Nordstrom Press Contact: Nordstrom Press Contact
- Official Nordstrom Careers: Nordstrom Careers
The Nordstrom corporate office phone number is best treated as a headquarters and corporate-office contact. For most online order, return, exchange, refund, delivery, pickup, gift card, credit card, rewards, store, Nordstrom Rack, alteration, beauty, or customer-service issues, customers should begin with Nordstrom Customer Service, the store involved, Nordstrom Rack support, Nordstrom Card Services, or the account-specific support route connected to the issue.
Nordstrom Headquarters Address in Seattle
Nordstrom’s principal executive office is listed at 1617 Sixth Avenue, Seattle, Washington 98101. Nordstrom’s customer-service page also lists Nordstrom Inquiries at 1600 Seventh Avenue, Suite 2600, Seattle, WA 98101. These Seattle addresses are commonly searched by customers looking for Nordstrom corporate office, Nordstrom headquarters, Nordstrom corporate address, Nordstrom Rack corporate office, Nordstrom headquarters address, Nordstrom corporate phone number, or Nordstrom corporate office phone number.
Nordstrom is a Seattle-based fashion retailer known for apparel, shoes, handbags, accessories, beauty, designer brands, personal styling, alterations, Nordstrom Rack, online shopping, store pickup, and customer service. Nordstrom completed a take-private transaction in 2025, so older references to Nordstrom as a publicly traded NYSE company may be outdated.
Nordstrom Corporate Office vs. Nordstrom Customer Service
The Nordstrom corporate office is generally used for headquarters matters, media inquiries, legal correspondence, executive-level concerns, corporate careers, public relations, privacy requests, and high-level unresolved complaints. Most customer issues should start with Nordstrom Customer Service, the Nordstrom app, Nordstrom.com, Nordstrom Rack, the store involved, or the department tied to the order or account.
Nordstrom customer service may ask for your order number, account email, store location, purchase date, receipt, tracking number, return label, item number, gift card details, Nordy Club information, Nordstrom card account, or previous support history. Do not post order numbers, full payment-card numbers, gift card numbers, addresses, phone numbers, account emails, employee names, or screenshots containing private data in public comment sections.
Choose the Correct Nordstrom Support Route
- Online order issue: Use Nordstrom Customer Service with your order number, account email, and tracking information.
- Return or exchange issue: Review Nordstrom’s return and exchange process and keep your receipt, order number, or return label.
- Store complaint: Contact the Nordstrom store involved and ask for a department manager or store manager first.
- Nordstrom Rack issue: Use Nordstrom Rack support or the Rack store involved, not the full-line Nordstrom store route.
- Credit card issue: Contact Nordstrom Credit Services at 1-800-264-6260.
- Gift card issue: Use official Nordstrom gift card support and keep the full card number private.
- Beauty question: Call Nordstrom Beauty Care at 1-800-723-2889 or use beauty support on Nordstrom.com.
- Alterations or tailoring issue: Contact the Nordstrom store where the alteration was requested.
- Media inquiry: Use Nordstrom Public Relations at No*********@*******om.com.
- Corporate-level concern: Contact Nordstrom corporate office after customer service, store, Rack, credit, or account routes have been attempted.
What to Have Before Contacting Nordstrom Corporate Office
- Your full name and contact information
- Order number, receipt number, or transaction record
- Nordstrom.com or Nordstrom Rack account email, but not in public comments
- Store location involved, if the issue happened in a store
- Purchase date, return date, delivery date, or pickup date
- Item name, brand, size, color, style number, or product page, if relevant
- Tracking number, return label, refund record, or exchange confirmation
- Gift card details, but only through official support channels
- Nordstrom card or Nordy Club details, but not full account numbers in public comments
- Photos of damaged, defective, incorrect, or missing items, with private information removed
- Names of store managers or customer-service representatives previously contacted, if appropriate
- Case number, email thread, chat transcript, or written response from Nordstrom
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full payment-card numbers, Nordstrom card account numbers, order numbers, gift card numbers, home addresses, phone numbers, email addresses, employee personal information, return labels, tracking labels with personal details, or screenshots containing private data.
How to Escalate a Nordstrom Complaint
Start with the department closest to the issue. For an online order, contact Nordstrom Customer Service. For a store experience, ask for a store manager. For a Nordstrom Rack issue, contact Nordstrom Rack support or the Rack store involved. For a Nordstrom credit card issue, use Nordstrom Card Services. For gift cards, use Nordstrom’s official gift card support route.
If the first support route does not resolve the complaint, ask for a written explanation, case number, return decision, refund timeline, price-adjustment explanation, shipping investigation, store manager review, or credit-services escalation. Keep copies of receipts, order confirmations, emails, chat transcripts, and photos.
If the matter remains unresolved after using normal customer-service routes, you may contact Nordstrom corporate office. Written corporate correspondence may be directed to Nordstrom’s Seattle corporate office or Nordstrom Inquiries address. Corporate correspondence is best used for unresolved or higher-level issues after customer service, store, Rack, card, or support channels have been attempted.
Common Reasons Customers Contact Nordstrom Corporate Office
- Finding the Nordstrom corporate office or headquarters address
- Looking for the Nordstrom corporate phone number
- Trying to contact Nordstrom customer service
- Nordstrom Rack corporate office or Rack customer-service questions
- Online order, missing package, delayed shipment, or delivery complaint
- Return, exchange, price adjustment, or refund dispute
- Store complaint involving service, checkout, styling, tailoring, or management
- Nordstrom card, payment, billing, or rewards concern
- Gift card balance, redemption, missing card, or e-gift issue
- Product quality, damaged item, incorrect item, or missing item complaint
- Alterations, tailoring, beauty, restaurant, spa, or in-store service concerns
- Employee, careers, media, privacy, legal, or corporate correspondence questions
Nordstrom Returns, Exchanges, Refunds, and Price Adjustment Complaints
Nordstrom return and exchange complaints may involve refund timing, missing receipts, worn items, gift returns, return labels, online returns, store returns, final-sale items, designer merchandise, price adjustments, altered items, damaged items, or confusion between Nordstrom and Nordstrom Rack policies. Start with Nordstrom Customer Service or the store involved and keep the receipt or order number.
If your return or refund issue remains unresolved, ask Nordstrom to explain the policy or decision that applies to your item. Keep photos, packaging, tracking records, return receipts, and written responses. For online returns, keep the carrier drop-off record and the return tracking number until the refund is completed.
Nordstrom Online Order, Delivery, Gift Card, and Account Complaints
Online order complaints may involve missing packages, split shipments, canceled items, wrong items, damaged merchandise, delayed delivery, store pickup, curbside pickup, account login problems, order status issues, or checkout errors. Use the official Nordstrom customer-service page and include your order number, tracking record, item details, and support history.
Gift card complaints may involve missing balances, e-gift delivery problems, redemption errors, lost cards, or suspected gift card fraud. Keep the purchase receipt and confirmation emails. Do not post gift card numbers publicly or provide them to anyone outside official Nordstrom support channels.
Nordstrom Card, Nordy Club, and Credit Services Complaints
Nordstrom card complaints may involve payment problems, billing statements, late fees, account access, rewards, notes, card benefits, credit-limit questions, fraud concerns, or online account management. Use Nordstrom Card Services at 1-800-264-6260 or the official Nordstrom card website.
Nordy Club complaints may involve missing points, reward notes, account linking, benefits, events, or purchase credit. Keep receipts, account screenshots with private information removed, emails, and any support case numbers before escalating.
Nordstrom Store, Alterations, Styling, and Rack Complaints
Store complaints may involve employee conduct, manager response, checkout, pickup, returns, tailoring, alterations, personal styling, beauty services, store cleanliness, product availability, or customer-service experience. Start with the store manager or department manager because local store leadership can review staffing, receipts, fitting-room details, service appointments, or in-store records.
Nordstrom Rack complaints should go through Nordstrom Rack customer service or the Rack store involved. Nordstrom and Nordstrom Rack can have different inventory, pricing, return details, and store procedures, so clearly identify whether your complaint involves a full-line Nordstrom store, Nordstrom.com, Nordstrom Rack, or NordstromRack.com.
Nordstrom Canada and International Customer Support
Older Nordstrom pages and directories may show Canada customer-service contact information. Nordstrom wound down its Canadian operations in 2023, so customers should not rely on old Nordstrom Canada store or customer-service numbers without verifying current support options on Nordstrom.com.
For international shopping, use Nordstrom’s official international shopping and customer-service routes. International order issues may involve duties, taxes, customs, shipping partners, currency, return eligibility, and delivery timelines, so keep order numbers, tracking records, and customs documents available.
Nordstrom Reviews and Complaints
Nordstrom reviews vary by store, order type, department, product category, and support route. Positive reviews often mention customer service, styling, designer selection, beauty, shoes, tailoring, Nordy Club, free shipping, store pickup, and helpful employees. Complaints often involve returns, refunds, online order delays, missing packages, damaged items, Nordstrom Rack policy confusion, credit card issues, price adjustments, store management, and difficulty reaching the correct escalation path.
If you leave a Nordstrom review below, include whether the issue involved Nordstrom, Nordstrom Rack, Nordstrom.com, NordstromRack.com, a store, customer service, credit services, gift cards, returns, shipping, corporate office, or another support route. Do not include private account, payment, address, phone, order, gift card, employee, or return-label information in a public comment.
Scam and Fake Nordstrom Support Warning
When searching for Nordstrom customer service, Nordstrom corporate office, Nordstrom headquarters, Nordstrom Rack support, Nordstrom card help, Nordstrom gift card support, or Nordstrom refund help, make sure you are using official Nordstrom.com, NordstromRack.com, NordstromCard.com, or trusted corporate-office resources.
Be cautious with fake Nordstrom coupon pages, fake gift card offers, fake order confirmation emails, fake delivery notices, fake refund offers, fake job postings, unofficial phone numbers, and third-party pages asking for payment or account information before providing support. Do not provide passwords, one-time passcodes, full payment-card numbers, Nordstrom card account numbers, bank login details, gift card numbers, wire transfers, remote access, or private documents to anyone who contacts you unexpectedly claiming to represent Nordstrom, Nordstrom Rack, a refund department, a credit department, or customer service.
Nordstrom Competitors and Related Corporate Office Pages
Customers researching Nordstrom corporate office information may also compare related department store, fashion, and luxury retail corporate office pages, including Neiman Marcus Corporate Office, Saks Fifth Avenue Corporate Office, Bloomingdale’s Corporate Office, Macy’s Corporate Office, and Dillard’s Corporate Office. These companies may have similar complaint categories involving online orders, returns, refunds, shipping, store service, credit cards, loyalty programs, gift cards, and customer-service escalation.
Related Resources
- Official Nordstrom Website
- Official Nordstrom Rack Website
- Nordstrom Customer Service
- Nordstrom Returns and Exchanges
- Nordstrom Store Locator
- Nordstrom Gift Cards
- Nordstrom Card Services
- Nordstrom Press Contact
- Nordstrom Careers
- Neiman Marcus Corporate Office
- Saks Fifth Avenue Corporate Office
- Bloomingdale’s Corporate Office
- Macy’s Corporate Office
- Dillard’s Corporate Office
Frequently Asked Questions About Nordstrom Corporate Office
Where is Nordstrom headquarters?
Nordstrom’s principal executive office is listed at 1617 Sixth Avenue, Seattle, WA 98101.
What is the Nordstrom corporate office address?
The Nordstrom corporate office address is Nordstrom, Inc., 1617 Sixth Avenue, Seattle, Washington 98101. Nordstrom’s customer-service page also lists Nordstrom Inquiries at 1600 Seventh Avenue, Suite 2600, Seattle, WA 98101.
What is the Nordstrom corporate office phone number?
The Nordstrom corporate office phone number is 1-206-628-2111.
What is the Nordstrom customer service phone number?
Nordstrom U.S. customer service can be reached at 1-888-282-6060.
What is the Nordstrom credit services phone number?
Nordstrom Credit Services can be reached at 1-800-264-6260.
Is Nordstrom still a public company?
No. Nordstrom completed its acquisition by the Nordstrom family and El Puerto de Liverpool in 2025, and Nordstrom common stock was delisted from the New York Stock Exchange.
Who leads Nordstrom?
Erik Nordstrom and Pete Nordstrom lead Nordstrom as Co-Chief Executive Officers.
How do I contact Nordstrom Rack customer service?
Use Nordstrom Rack’s official website or the support route tied to your Nordstrom Rack order or store. Be clear whether your issue involves Nordstrom, Nordstrom.com, Nordstrom Rack, or NordstromRack.com.
How do I file a complaint with Nordstrom?
Start with Nordstrom Customer Service, the store involved, Nordstrom Rack support, Nordstrom Card Services, or the department tied to the issue. Keep your receipt, order number, store location, photos, support history, and requested resolution. If the matter remains unresolved, escalate through corporate correspondence.
Should I contact Nordstrom corporate office about a return or refund?
Start with Nordstrom Customer Service or the store involved first because return and refund issues usually require order or receipt review. Corporate correspondence is better suited for unresolved or higher-level issues after customer service and store routes have been attempted.
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CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, department stores, fashion retailers, restaurants, travel companies, financial institutions, insurance companies, and service providers. This page is designed to help readers identify the correct Nordstrom corporate office, Nordstrom Rack, customer-service, return, credit card, gift card, store, careers, media, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Nordstrom, Inc., Nordstrom.com, Nordstrom Rack, NordstromRack.com, Nordstrom Card Services, The Nordy Club, any Nordstrom store, any Nordstrom Rack store, any brand sold by Nordstrom, any employee, any payment processor, or any shipping carrier. This page is for informational purposes only. Corporate details, addresses, phone numbers, support routes, return policies, gift card terms, credit card terms, rewards rules, store services, and complaint processes may change over time. For official help with a Nordstrom order, return, refund, credit card, gift card, store visit, Nordstrom Rack issue, or customer-service concern, visit Nordstrom.com or contact Nordstrom through official channels.
Share Your Experience
Have you contacted Nordstrom corporate office, Nordstrom customer service, a Nordstrom store, Nordstrom Rack, Nordstrom Card Services, gift card support, beauty care, alterations, styling, public relations, or another Nordstrom department about an order, return, refund, delivery, gift card, card account, rewards issue, product concern, store complaint, Rack purchase, or customer-service experience? Share your experience below.
Helpful reviews include the store or website involved, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as order numbers, payment details, Nordstrom card account information, gift card numbers, addresses, phone numbers, email addresses, employee personal information, return labels, tracking labels, or screenshots containing private data.